ibis Wellington

Hotels
ibis
7.8 (5355 reviews)
153 Featherston Street , Wellington , nz

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Nice breakfast
Cons:
Cleanliness issues
Dated facilities
Noisy air conditioning

Categories

Cleanliness
6.7
Cleanliness issues mentioned in reviews, such as old facilities and stained bedding.
Service
8.7
General positive experiences with staff mentioned across multiple reviews.
Location
8.7
Consistently praised as very central and convenient across several reviews.
Room Quality
7.2
Mixed feelings indicated; some rooms reported as comfy, while others noted issues with cleanliness and aging.
Amenities
7.2
Some amenities performed well, but dated facilities mentioned.
Value for Money
8
Generally considered reasonable given location, although some guests noted issues.
Food and Beverage
8.2
Breakfast got positive feedback, although specific items received mixed reviews.
Overall Experience
7.7
Guests enjoyed their stay despite some negatives; central location was a highlight.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 23:52

Property Description

Central Location
Ibis Wellington is conveniently situated in the heart of the city, just a stone's throw away from key attractions such as Lambton Quay, Parliament House, and the waterfront.

Modern Amenities
The hotel offers contemporary guest rooms equipped with 26-inch LCD TVs, laundry facilities, spacious work areas, satellite TV, and Nespresso machines. Guests can enjoy a comfortable stay with heating, air conditioning, and well-equipped en suite bathrooms in each room.

Dining and Parking
Indulge in delicious meals at Vivant! Restaurant and Bar, serving breakfast, lunch, and dinner. For added convenience, the hotel provides limited secure parking that can be pre-booked, ensuring a hassle-free stay.

Book now to experience the perfect blend of comfort and convenience at Ibis Wellington!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
Please note that guests are required to present a valid credit card upon check in to cover incidentals and any additional costs incurred. For guests who cannot provide a credit card, a cash deposit of NZD $50 plus the accommodations cost per night will be required prior to check in. Please note that breakfast is not included for children on breakfast inclusive rates. Children 4 years and under receive free breakfast at the hotel when dining with paying adults. Children 5 – 11 years receive 50% discount for breakfast at the hotel based on the full breakfast price. For more information, please contact the property using the contact details found on the booking form.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: WLG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs NZD 35 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for NZD 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 5355 reviews
Cleanliness: 6.7
Service: 8.7
Location: 8.7
Room Quality: 7.2
Amenities: 7.2
Value for Money: 8
Food and Beverage: 8.2
Overall Experience: 7.7
S
Stephen couple nz
6
Cons:

Still havent been refunded my security deposit

2026-03-07 via Nuitee
B
Brenda solo_traveller nz
4
I left angry promising not to return
Pros:

Close to shops and waterfront

Cons:

Price hike for second night. I tried to book an extra night was quoted and promised the room for $200 at 11pm on my first night but wasn’t allowed to book it then. Next morning price was circa $365. Misinformation from evening staff. Also most elevators not working so long waits.

2026-03-06 via Nuitee
C
caroline family_with_children fr
10
2026-03-06 via Nuitee
P
Peter solo_traveller hu
8
2026-03-05 via Nuitee
J
Julie family_with_children nz
9
Would book again
Pros:

Great location. Best hotel I have stayed in in Wellington

Cons:

We didnt use the restaurant so cant comment on that. Great cafes nearby.

2026-03-05 via Nuitee
C
Christina family_with_children de
8
Pros:

Super Lage nahe zur Fähre. Sehr nettes Personal und schöne, saubere Zimmer. Auch sehr ruhig trotz Lage mitten in der Stadt.
Zum Frühstück kann ich leider nichts sagen, da ich sehr früh los musste auf die Fähre.

Cons:

Bei booking.com sollte aufgeführt sein, dass die Parkplätze nicht gratis sind. Es fallen Gebühren von 35NZD an. Und dass die Parkplätze stark begrenzt sind. Ich hatte das Glück mir im Voraus einen noch reservieren zu können.

2026-03-05 via Nuitee
B
Bernice couple nz
10
Convenient location in downtown area. Good value for money and breakfast was included.
Pros:

Easy access to downtown area and a venue we were visiting

2026-03-05 via Nuitee
A
aleksandre family_with_children nz
9
2026-03-04 via Nuitee
J
Jason family_with_children nz
7
2026-03-04 via Nuitee
S
Sabine solo_traveller de
9
2026-03-03 via Nuitee
C
Collins couple nz
9
Another great stay at the Ibis Looking forward to our next stay in 2 months
Pros:

Perfect location for our requirements (visiting our daughter who lives nearby)
Check-in was easy and quick
Good wi-fi availability in the room
Didn't hear any noise from adjacent rooms or outside (especially as we were facing the inner courtyard this stay)

Cons:

Curtains let quite a bit of light around the edges, so it took a bit of time arranging them to cut out most of the light each evening.
Fridge needed to be turned off each night as it was reasonably noisy otherwise.
Aircon fan was extremely noisy, however it wasn't needed. Room temperature was constant and good throughout our stay.

2026-03-02 via Nuitee
A
Amanda extended_group us
10
Easy walk to some Wellington highlights
Pros:

Close proximity to ferry

2026-03-02 via Nuitee
R
Ruth couple ch
8
Pros:

Gute Lage, zentral gelegen

Cons:

Fenster konnten nicht geöffnet werden um frische Luft rein zu lassen

2026-03-01 via Nuitee
S
Shirree family_with_children nz
9
2026-03-01 via Nuitee
R
Ro family_with_children nz
10
We have stayed a few times before. It's proximity to the CBD and waterfront are a bonus. Great place
2026-03-01 via Nuitee
H
Helen couple gb
10
An ideal spot for tourists. As an elderly couple we could walk everywhere!
Pros:

The central location near the cable car and museums and historic sites. Also the very helpful, friendly staff.

Cons:

The squeeze jam and marmalade at breakfast. Real lumpy jam in a pot would have been preferable.

2026-03-01 via Nuitee
N
Nikolai family_with_children bg
8
Pros:

Типичен за веригата "Акор" Ибис

Cons:

Няма нещо, което да не ми хареса

2026-03-01 via Nuitee
打田 solo_traveller jp
7
2026-02-28 via Nuitee
S
Sam family_with_children nz
10
Pros:

Love this place, great service, staff and facilities. Great location, it is always our go to hotel now.

2026-02-27 via Nuitee
S
Siebert couple nl
7
2026-02-27 via Nuitee