ibis Wellington

Hotels
ibis
7.8 (5495 reviews)
153 Featherston Street , Wellington , nz

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Nice breakfast
Cons:
Cleanliness issues
Dated facilities
Noisy air conditioning

Categories

Cleanliness
6.7
Cleanliness issues mentioned in reviews, such as old facilities and stained bedding.
Service
8.7
General positive experiences with staff mentioned across multiple reviews.
Location
8.7
Consistently praised as very central and convenient across several reviews.
Room Quality
7.2
Mixed feelings indicated; some rooms reported as comfy, while others noted issues with cleanliness and aging.
Amenities
7.2
Some amenities performed well, but dated facilities mentioned.
Value for Money
8
Generally considered reasonable given location, although some guests noted issues.
Food and Beverage
8.2
Breakfast got positive feedback, although specific items received mixed reviews.
Overall Experience
7.7
Guests enjoyed their stay despite some negatives; central location was a highlight.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 23:52

Property Description

Central Location
Ibis Wellington is conveniently situated in the heart of the city, just a stone's throw away from key attractions such as Lambton Quay, Parliament House, and the waterfront.

Modern Amenities
The hotel offers contemporary guest rooms equipped with 26-inch LCD TVs, laundry facilities, spacious work areas, satellite TV, and Nespresso machines. Guests can enjoy a comfortable stay with heating, air conditioning, and well-equipped en suite bathrooms in each room.

Dining and Parking
Indulge in delicious meals at Vivant! Restaurant and Bar, serving breakfast, lunch, and dinner. For added convenience, the hotel provides limited secure parking that can be pre-booked, ensuring a hassle-free stay.

Book now to experience the perfect blend of comfort and convenience at Ibis Wellington!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
Please note that guests are required to present a valid credit card upon check in to cover incidentals and any additional costs incurred. For guests who cannot provide a credit card, a cash deposit of NZD $50 plus the accommodations cost per night will be required prior to check in. Please note that breakfast is not included for children on breakfast inclusive rates. Children 4 years and under receive free breakfast at the hotel when dining with paying adults. Children 5 – 11 years receive 50% discount for breakfast at the hotel based on the full breakfast price. For more information, please contact the property using the contact details found on the booking form.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: WLG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs NZD 35 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for NZD 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 5495 reviews
Cleanliness: 6.7
Service: 8.7
Location: 8.7
Room Quality: 7.2
Amenities: 7.2
Value for Money: 8
Food and Beverage: 8.2
Overall Experience: 7.7
family_with_children nz
1
2026-04-18 via Nuitee
O
Oscar solo_traveller nz
10
Pros:

Excelente ubicación. Relación precio y beneficio.

2026-04-18 via Nuitee
A
Alex family_with_children nz
6
Great central location but overall below average
Pros:

Great city centre location, easy walk to the waterfront, Te Papa Museum, Cable Car etc. Good breakfast.

Cons:

Staff at the check in was very unhelpful. It took long to check in at the reception even though we used the online check in process. No parking was available even though I booked several months in advance and left multiple messages about this. Room was small and outdated - same for the bathroom. AC was noisy in all modes. Unfortunately, overall - not the best experience, especially for the Accor chain.

2026-04-18 via Nuitee
L
L solo_traveller nz
5
Suitable
Pros:

Friendly housekeepers and other staff. The buffet breakfast was okay. Central location. Comfortable beds.

Cons:

TVs need upgrading so that you can cast from your phone with Netflix etc, as there is no sky. No hot chocolate/wine glasses in room. Not enough charge/power points.

2026-04-17 via Nuitee
D
Debbie couple nz
5
Ok
Pros:

The location to the ferry terminal

Cons:

The rude ness of the receptionist

2026-04-17 via Nuitee
V
Victoria family_with_children nz
10
Good value for money
Pros:

Location and cleanliness

Cons:

View wasn’t the best

2026-04-17 via Nuitee
couple nz
4
2026-04-17 via Nuitee
A
Arthur family_with_children nz
7
comfortable
Pros:

Good Location

Cons:

No garaging on the first nights stay. The toilet had no room to get onto it. $14.00 for a childs incream? Mc Donalds drive thru $3.00 coaterd with cocolate. The car parking cost should have been in the cost of the tariff.

2026-04-14 via Nuitee
S
Sella family_with_children nz
7
2026-04-14 via Nuitee
A
Adrian solo_traveller nz
7
2026-04-14 via Nuitee
M
MJ solo_traveller nz
7
2026-04-14 via Nuitee
K
Kelly extended_group nz
9
Pros:

Always a good location in the centre of Wellington and close to the car parking location. The staff are always friendly and helpful. The rooms are tidy and clean and it's always quiet, despite the central location. The quick check out is handy, too.

Cons:

Nothing, really.

2026-04-14 via Nuitee
W
Winston extended_group nz
8
I have requested for an invoice/receipt to be sent to me, yet I have not received it.
Pros:

Good location that was near the conference venue. Also very convenient for sightseeing, shopping and food.

Cons:

Air-conditioning was noisy.

2026-04-13 via Nuitee
P
Philippa couple au
8
2026-04-13 via Nuitee
G
Garey solo_traveller nz
8
Easy place to stay
Pros:

Good location, value for money

Cons:

no room service

2026-04-13 via Nuitee
T
Todd family_with_children nz
8
2026-04-13 via Nuitee
T
Tokarahi solo_traveller nz
8
Pros:

Location and friendly staff

Cons:

Nothing to dislike

2026-04-13 via Nuitee
K
Kate family_with_children nz
8
2026-04-13 via Nuitee
L
lynda solo_traveller nz
9
2026-04-12 via Nuitee
D
David extended_group nz
7
Pros:

Location

2026-04-12 via Nuitee