Hampton Inn & Suites Arundel Mills/Baltimore

Hotels
•
Hampton Inn
8.6 (950 reviews)
7027 Arundel Mills Circle , Hanover , us
+1 410-540-9225

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Cleanliness issues
Breakfast quality inconsistencies

Categories

Cleanliness
7.85
Several reviews mentioned cleanliness issues such as the property being run down, carpets not clean, and rooms being dirty.
Service
9.35
Multiple guests praised the staff for their friendliness and accommodating service.
Location
9.35
Many reviews highlighted the great location, particularly for accessing nearby malls and the casino.
Room Quality
8.35
Guests enjoyed comfortable beds, though some noted issues like broken drawers and poor maintenance.
Amenities
8.35
Amenities were mentioned positively in relation to breakfast options but received mixed reviews regarding availability like the coffee temperature.
Value for Money
8.85
Guests felt they received a good value for a clean and comfortable stay.
Food and Beverage
7.85
Reviews noted dissatisfaction with breakfast quality; suggestions for improvement were made.
Overall Experience
8.85
General sentiment was positive despite some issues; several guests expressed intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:07

Property Description

Convenient Location
Situated next to Arundel Mills Mall and near BWI Airport, our hotel offers easy access to both Baltimore and Washington, D.C. Explore nearby attractions like historic Annapolis and Baltimore's Inner Harbor.

Free Amenities
Enjoy a complimentary hot breakfast, relax in the outdoor pool, and stay connected with free high-speed internet. Keep up with your fitness routine at our 24-hour modern fitness centre.

Comfortable Accommodation
Experience a comfortable stay in our well-appointed rooms and suites. Whether you're here for business or leisure, our hotel provides the perfect blend of convenience and relaxation.

Book your stay at Hampton Inn and Suites Arundel Mills/Baltimore for a memorable and hassle-free experience.

Important information:

Due to new traffic pattern at BWI airport, all shuttle pickups will be in the departures terminal upstairs at door 11. Please be sure you have retrieved your baggage before requesting pickup as hotel shuttles are not permitted to wait for pickups.

Please be advised that the property will be undergoing renovations from November 11, 2022 through April 1, 2023.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BWI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 950 reviews
Cleanliness: 7.85
Service: 9.35
Location: 9.35
Room Quality: 8.35
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 7.85
Overall Experience: 8.85
A
Amy • couple • us
1
poor!! well below corporate standards
Pros:

breakfast

Cons:

room cleanliness, air conditioner not working

2026-08-08 • via Nuitee
R
Richard • couple • us
10
2026-08-07 • via Nuitee
W
Wen Yan • couple • us
8
Pros:

Near the mall

2026-08-04 • via Nuitee
L
Lynnette • family_with_children • us
9
Overall very pleasant experience.
Pros:

The TV tray in the room was an excellent addition. The beds were comfortable. We had just had an experience that was much different at a competitor's hotel. The location was perfect next to the mall and casino.

Cons:

It wasn't clear if there were shuttles that went over to the mall. We didn't have a choice of floor. We did not want to be above 2nd floor. Luckily the manager was able to accommodate us but under normal circumstances that couldn't have happened. That's a big deal for my family and we may have to book at the hotel if it is a high floor building.

2026-08-04 • via Nuitee
S
Sherry • extended_group • us
9
Wonderful!
Pros:

It was great!

Cons:

No bacon was served.
The sausage was dry.

2026-08-03 • via Nuitee
R
Richard • couple • us
7
Pros:

Great location, convenient to everything , yet far enough away to be quiet

Cons:

People outside the main door smoking weed

2026-07-25 • via Nuitee
C
Chris • couple • us
4
Wouldn’t recommend or plan to visit any time in the future.
Pros:

I enjoyed the mall and shops in the area

Cons:

The staff overall from front desk to cleaning was not easy to talk and deal with . The front desk was definitely rude and on top of being rude to me and my wife she changed our room from a king deluxe suite that was handicapped accessible to a normal single king room , I’m disabled and have difficulty moving around so the room was chosen online and reserved over 3 days prior. The cleaning staff spoke no English so the language barrier made it difficult to communicate with any questions. I usually go to aloft which is in the same area of location and decided to just t try something different and the room was what made my choice for Hamilton and I wasn’t even able to get the room I reserved. Overall disappointed and wouldn’t recommend over other options in the area .

2026-07-25 • via Nuitee
N
Natalie • solo_traveller • gb
1
Will not be staying again
Pros:

When the AC worked, the rooms were comfortable

Cons:

My room was cancelled without me knowing and very little care was given after a long haul flight
Customer service
Breakfast
AC not working in the room

2026-07-24 • via Nuitee
K
Kristen • solo_traveller • us
7
2026-07-22 • via Nuitee
E
Emily • couple • us
10
2026-07-21 • via Nuitee
A
Amy • family_with_children • us
8
We had a pleasant stay.
Pros:

Basic

Cons:

I prepaid for both rooms and got electronic keys for both rooms. My daughter’s room key worked. Mine did not so I ended up at the front desk anyway, which is what I wanted to avoid. Real bummer.

2026-07-17 • via Nuitee
A
Anthony • solo_traveller • us
4
Pros:

The breakfast was great.

Cons:

Carpet in the room by the AC was wet. There were entire chunks of drywall from the ceiling missing, and a large water stain on the ceiling also.

2026-07-15 • via Nuitee
S
Schanele • family_with_children • us
9
Pretty Good Stay
Pros:

The facility itself was great and our room was clean. I would probably stay again.

Cons:

Check in is at 3. I arrived at the hotel at 3:45p but our room was not ready, so we had to leave and return later. I prepaid for my room in full through a third party so we were not offered a discount or any type of compensation.

2026-07-14 • via Nuitee
C
Cheer • solo_traveller • us
8
2026-07-14 • via Nuitee
K
Kristin • family_with_children • us
10
Pros:

Breakfast was excellent and constant being restocked as items ran out. We travelled with a large group of 13 year old boys and there were enough options for everyone.

Cons:

The elevators were a bit jarring/ jerky

2026-07-14 • via Nuitee
J
Jeremy • solo_traveller • us
10
2026-07-12 • via Nuitee
S
swartz • solo_traveller • us
10
2026-07-10 • via Nuitee
M
Michele • solo_traveller • us
10
Pros:

Everything was great!! Location was perfect, as we had planned to go to the mall and casino. We were impressed with the variety of breakfast foods to choose from and our rooms were very comfortable. Our kids couldn't get enough of the pool....We will definitely stay here again

Cons:

One of the elevators was scary...making an abrupt jump stop on the 5th floor

2026-07-09 • via Nuitee
T
Tressy • couple • us
10
2026-07-09 • via Nuitee
B
Barbara • solo_traveller • us
10
Close to many attractions.
Pros:

King bed was comfortable. Good breakfast.
So close to outlet mall, casino, and many restaurants.

Cons:

Sleeper sofa was worn.

2026-07-07 • via Nuitee