Hampton Inn & Suites Arundel Mills/Baltimore

Hotels
•
Hampton Inn
8.6 (942 reviews)
7027 Arundel Mills Circle , Hanover , us

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Cleanliness issues
Breakfast quality inconsistencies

Categories

Cleanliness
7.85
Several reviews mentioned cleanliness issues such as the property being run down, carpets not clean, and rooms being dirty.
Service
9.35
Multiple guests praised the staff for their friendliness and accommodating service.
Location
9.35
Many reviews highlighted the great location, particularly for accessing nearby malls and the casino.
Room Quality
8.35
Guests enjoyed comfortable beds, though some noted issues like broken drawers and poor maintenance.
Amenities
8.35
Amenities were mentioned positively in relation to breakfast options but received mixed reviews regarding availability like the coffee temperature.
Value for Money
8.85
Guests felt they received a good value for a clean and comfortable stay.
Food and Beverage
7.85
Reviews noted dissatisfaction with breakfast quality; suggestions for improvement were made.
Overall Experience
8.85
General sentiment was positive despite some issues; several guests expressed intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:07

Property Description

Convenient Location
Situated next to Arundel Mills Mall and near BWI Airport, our hotel offers easy access to both Baltimore and Washington, D.C. Explore nearby attractions like historic Annapolis and Baltimore's Inner Harbor.

Free Amenities
Enjoy a complimentary hot breakfast, relax in the outdoor pool, and stay connected with free high-speed internet. Keep up with your fitness routine at our 24-hour modern fitness centre.

Comfortable Accommodation
Experience a comfortable stay in our well-appointed rooms and suites. Whether you're here for business or leisure, our hotel provides the perfect blend of convenience and relaxation.

Book your stay at Hampton Inn and Suites Arundel Mills/Baltimore for a memorable and hassle-free experience.

Important information:

Due to new traffic pattern at BWI airport, all shuttle pickups will be in the departures terminal upstairs at door 11. Please be sure you have retrieved your baggage before requesting pickup as hotel shuttles are not permitted to wait for pickups.

Please be advised that the property will be undergoing renovations from November 11, 2022 through April 1, 2023.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BWI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 942 reviews
Cleanliness: 7.85
Service: 9.35
Location: 9.35
Room Quality: 8.35
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 7.85
Overall Experience: 8.85
A
Angela • family_with_children • us
8
big room
Pros:

Close to the mall and lots of restaurants. Room was large, which was great for 3 people and myself working in the room during the day for one of the days.

Cons:

The area gets a little seedy at night with the casino attached to the mall. Also the staff could be nicer, it was difficult to get someone to give us additional towels or toilet paper during our stay

2026-06-24 • via Nuitee
K
Katrina • solo_traveller • us
10
2026-06-23 • via Nuitee
N
Naomi • couple • us
3
A Hot Mess!!!
Pros:

That it was close to the Casino. That was the only thing that I liked about the hotel.
The experience was off to a bad start.

Cons:

I booked the king suite w/ sofa a week prior...when I arrived at the location I was given my room key, the female staff had no personality and wasn't friendly that checked me in. Then I went to my room it was a two bed queen standard room, I went back downstairs to the personality-less woman and proceeded to tell her a mistake has been made that I booked a King suite with a sofa. She said they were overbooked and could not accommodate... and proceeded to say it was the third party bookings mistake, then said that's what happens when you use a third party for booking. I talked to another lady that appeared to be the manager on duty and she was just as rude and was unapologetic about the mishap. I went back to the room that was poorly vacuumed with a crushed cookie on the side of one of the beds and the sink was clogged. I just cancelled the stay and booked with the Marriott next door that was very clean pleasant staffed...next time I'll just chose The Marriot instead.

2026-06-21 • via Nuitee
C
Cynthia • family_with_children • us
9
Had a wonderful time and would definitely stay here again.
Pros:

The staff were extremely friendly. The Breakfast was wonderful and had a nice selection, especially for two very picky kids. The kids enjoyed the pool. We stayed just overnight because we took the grandkids to Medieval Times and the location was ideal for this attraction. Would definitely recommend this hotel to anyone in need of accommodations for attractions in the area.

Cons:

The soap dispenser, not the shampoo or conditioner, in the shower was basically empty, but luckily I bring my own along just in case. The kids slept ok on the bed, but I found it a bit uncomfortable, not terrible, just a bit too firm for my liking.

2026-06-20 • via Nuitee
F
Fausey • couple • us
10
2026-06-19 • via Nuitee
I
Ianus • solo_traveller • us
10
2026-06-18 • via Nuitee
B
Brown • family_with_children • us
9
Nice
Pros:

Location

Cons:

Size, orientation of room

2026-06-16 • via Nuitee
J
Jillian • couple • us
10
2026-06-15 • via Nuitee
K
Kristina • solo_traveller • us
9
2026-06-14 • via Nuitee
H
Hardison • couple • us
8
Very satisfied with this stay.
Pros:

Everything including the breakfast was very good.

Cons:

The check in took a little longer than expected but worked out ok.

2026-06-13 • via Nuitee
T
Tiffany • couple • us
10
Pros:

Close to places we needed to go

Cons:

Too busy

2026-06-11 • via Nuitee
D
donnetta • solo_traveller • us
1
Pros:

Location.

Cons:

Mike informed me your pool finally pass inspection & it opened on friday. The last 2 times I visit the pool did not work.The Breakfast was ok, no bacon. We did not know the hotel direct tv fox 5 was expired! The men who was really bitched not being able to see the NBA playoffs or Wnba
I totally agree. When It
Rain and direct tv went out. Get comcast.
The worse mess was when uber eats delivered my food at 11 but it sat at the front desk until noon 6/6/26 because the driver did notify me. My problem was the lady at the front desk. Omg, when I saw my food way far on the left at the front desk I asked the lady about it. She said Idk someone dropped it off a hr ago. My fear with her is you let someone leave a huge bag there with no questions asked. It could have been a bomb etc that she did not question. Excuse me ms.did you contact the person here ? My company Wells Tax service will NEVER stay there AGAIN!
You guys as a courtesy ONLY give clients a heads up. Due to temporary

2026-06-08 • via Nuitee
B
bygtymer1303 • family_with_children • us
10
2026-06-07 • via Nuitee
B
bygtymer1303 • extended_group • us
10
2026-06-07 • via Nuitee
S
Shari • family_with_children • us
10
2026-06-06 • via Nuitee
C
Cheryl • solo_traveller • us
10
Pros:

The staff was friendly both checking in and if just walking by

Cons:

There could be a lot more up front parking

2026-06-06 • via Nuitee
P
Priya • couple • us
10
2026-06-03 • via Nuitee
W
Wayney SR. • solo_traveller • us
9
Pros:

The whole building was beautiful

Cons:

I had no regreets nothing was unsatisfying

2026-06-01 • via Nuitee
J
Jordan • solo_traveller • us
5
2026-06-01 • via Nuitee
T
Thomas • couple • us
10
It was short and great
Pros:

Close to mall

Cons:

Nothing

2026-05-29 • via Nuitee