Mercure Hotel Berlin City

Hotels
•
Mercure
8.2 (4851 reviews)
Invalidenstraße 38 , Berlin , de

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Friendly and helpful staff
Clean and comfortable rooms
Excellent breakfast
Cons:
Small rooms
Issues with WiFi
Aging decor and amenities

Categories

Cleanliness
7.91
Multiple reviewers commented on the cleanliness, but there were specific concerns such as coffee stains found on linens.
Service
8.38
Many reviews highlighted the friendliness and helpfulness of the staff.
Location
8.92
Consensus indicates an excellent location, close to public transport and city center.
Room Quality
7.37
Some reviews mentioned that rooms could be larger and had issues like heating and noise.
Amenities
7.9
Amenities were generally good, but some reviews indicated the hotel decor and features are aging.
Value for Money
8.36
Guests felt the value was appropriate, given the good location and service.
Food and Beverage
8.41
The breakfast offerings received high praise, with variety and quality noted.
Overall Experience
8.38
Overall, guests reported a positive experience with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 21:36

Property Description

Central Location near Shopping Street Friedrichstrasse

Modern Amenities and Comfortable Rooms
The Mercure Berlin City offers bright, allergy-free rooms with a desk, spacious bathroom, and flat-screen TV. Free WiFi is available throughout the hotel, ensuring guests stay connected during their stay.

Delicious Dining Options and Relaxing Bar
Guests can enjoy a mix of international and local cuisine at the hotel's restaurant with a terrace. The Relax Bar offers a selection of German beer, fine wines, and small snacks, perfect for unwinding after a day of exploring the city.

Convenient Services and Nearby Attractions
With a 24-hour reception and private parking available on request, guests can enjoy a hassle-free stay. Additionally, the hotel's proximity to Naturkundemuseum Underground Station provides easy access to popular attractions like Checkpoint Charlie in just 7 minutes.

Book now for a memorable stay at Mercure Berlin City!

Important information:

When booking 7 rooms or more, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TXL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 19 per day.

Location

Guest Reviews

8.2
Based on 4851 reviews
Cleanliness: 7.91
Service: 8.38
Location: 8.92
Room Quality: 7.37
Amenities: 7.9
Value for Money: 8.36
Food and Beverage: 8.41
Overall Experience: 8.38
H
Helmut • couple • de
9
2026-04-11 • via Nuitee
D
Deha • couple • tr
6
Ideal
Pros:

Konum. Kapalı garaj.

Cons:

Yastıklar çok yumuşak, sert tercih edenleri zorlayabilir. Çok temiz değil.

2026-04-11 • via Nuitee
L
Leonardo • couple • ar
9
Pros:

La limpieza y las habitaciones

2026-04-11 • via Nuitee
D
Daniel • couple • de
7
Es lohnt sich für ein Städe Trip
Pros:

Die Lage ist echt top. Und sehr nette und hilfsbereite Mitarbeiter

Frühstück war sehr gut und ausgewogen.

Cons:

Die Matratze war sehr durch.
Es war sehr laut zur Straßenseite hin. Wenn Fenster zu war war es erträglich. Aber weil die Klimaanlage noch nicht an waren musste man die Fenster auf machen weil es sehr warm im Zimmer war.
Habe seit lange über Tage so schlecht geschlafen.

2026-04-11 • via Nuitee
• couple • de
8
2026-04-10 • via Nuitee
N
Natascha • family_with_children • de
8
Pros:

Gut Isolierte Fenster bei Zimmer an der Straße, sehr nettes Personal, Wasserkocher mit sogar Kaffee und Tee und einer Flache Wasser auf dem Zimmer, man hört kaum etwas vom Zimmernachbarn, schickes Bad mit Fenster zum Bett 😅

Cons:

Es gibt nichts was uns nicht gefallen hat.

2026-04-10 • via Nuitee
J
Jamie-Lee • couple • gb
10
Loved my stay
Pros:

Very clean and friendly staff. Perfect area for public transport and close to tourist attractions.

2026-04-10 • via Nuitee
K
Katie • couple • gb
6
It was a good stay but I would prefer to have more comfort
Pros:

Very close to main city and central points

Cons:

Room was smaller than expected as well as a dusty room and poor AC. AC issue is manageable at this time of year but it was very humid and the window didn’t always do a lot so a properly working AC would have been fab.

2026-04-09 • via Nuitee
S
Sven • extended_group • de
10
Sehr zentrales Wohlfühl-Hotel!
Pros:

Sehr nettes Personal. Tolles Frühstück mit hochwertigen Bestandteilen.

Cons:

Nix

2026-04-08 • via Nuitee
P
Peter • couple • de
8
Bei passendem Preis auch in Zukunft gerne wieder
Pros:

Gute Lage (ÖPNV-Station vor dem Hotel) und großer Frühstücksraum mit Buffet.

Cons:

Die Zimmer- und vor allem die Badgröße fiel recht klein aus.

2026-04-08 • via Nuitee
J
Julia • solo_traveller • de
8
Gutes Preis Leistungsverhältnis bei super Lage
Pros:

Lage und Ausstattung

2026-04-06 • via Nuitee
L
Laura O'R • family_with_children • ie
10
Excellent for many reasons, would recommend
Pros:

Wonderful staff, excellent location (very central, a 10 second walk to public transport to anywhere in the city), great food and bar, comfortable beds and nice, clean rooms. You can also leave your luggage in before check in and after check out, very handy!

Cons:

A coffee machine would be nice!

2026-04-06 • via Nuitee
E
Evelien • family_with_children • nl
6
Pros:

The location is good and the room in general was nice.

Cons:

However, the toilet was not cleaned and very dirty. There were a lot of old urine stains, which really should not happen in a 4 star hotel...

2026-04-06 • via Nuitee
T
Thorsten • solo_traveller • de
10
2026-04-06 • via Nuitee
F
Frank • couple • dk
8
Fornuftig hotel meget centralt vi kunne gå til alt
Cons:

Lidt hård seng men tror ikke tyskerne kender til top madrasser

2026-04-06 • via Nuitee
P
Paulo • couple • br
10
Adorei, com certeza volto a esse hotel
Pros:

Quarto super confortável e acolhedor, todo em carpete novo, o que elimina o uso de chinelos.

2026-04-04 • via Nuitee
K
Kerstin • family_with_children • de
8
2026-04-03 • via Nuitee
A
Andrey • solo_traveller • de
10
2026-04-01 • via Nuitee
T
Thorsten • couple • de
7
Gut und empfehlenswert
Pros:

Gutes und reichhaltigen Frühstück. Nettes Personal. Gute Zentrale Lage für Unternehmungen.

Cons:

Wasserdruck in der Dusche. Teppiche müssten mal ersetzt werden.

2026-03-31 • via Nuitee
J
Julie • couple • gb
9
Great place to stay for Berlin Half Marathon and a few extra days sight seeing
Pros:

Very central. Staff were amazing and friendly and couldn’t have been more helpful.

Cons:

Nothing

2026-03-31 • via Nuitee