Homewood Suites by Hilton New Orleans

Hotels
•
Homewood Suites by Hilton
8.7 (1525 reviews)
901 Poydras Street , New Orleans , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
High parking costs

Categories

Cleanliness
8.03
There were cleanliness issues mentioned, including unclean areas and leftover items from previous guests.
Service
9.5
Staff were described as extremely friendly and helpful.
Location
9.54
Location was frequently praised for being ideal and close to everything.
Room Quality
9.49
Rooms were generally described as comfortable, clean, and with a good layout.
Amenities
8.02
Amenities were deemed adequate, but with room for improvement in terms of breakfast variety and gym facilities.
Value for Money
8.48
Some reviews mentioned high parking costs and overpriced snacks.
Food and Beverage
7.53
Breakfast options were critiqued for being limited with insufficient hot food.
Overall Experience
9
Overall experience was positive, with some specific complaints but general satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:04

Property Description

Luxurious Suites in the Heart of New Orleans

Convenient Location: Experience the best of New Orleans with attractions like the French Quarter, Harrah's Casino, and the Superdome just steps away.

Fully-Equipped Kitchens: Enjoy the convenience of in-room kitchens with an oven to prepare your favorite meals.

Complimentary Breakfast: Start your day right with a delicious to-go breakfast including pastries, fruit, and a coffee station.

Experience the ultimate comfort and convenience at Homewood Suites New Orleans. Book now to make unforgettable memories in the vibrant city of New Orleans.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that property offers Evening Reception on Wednesdays only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 45 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 1525 reviews
Cleanliness: 8.03
Service: 9.5
Location: 9.54
Room Quality: 9.49
Amenities: 8.02
Value for Money: 8.48
Food and Beverage: 7.53
Overall Experience: 9
C
Clara • family_with_children • fr
8
une bonne adresse pour un séjour de plusieurs jours à la NO
Pros:

La situation géographique. La cuisine et le coin salon. La grandeur de la chambre. Le calme de l'hôtel et le confort

Cons:

Le personnel de l'hôtel pas toujours très avenant, et le petit déjeuner pas extraordinaire

2026-03-04 • via Nuitee
E
Ebony • extended_group • us
1
Uncomfortable!!!
Pros:

The free breakfast. Lobby is clean and smells nice but that 8th floor was so stinky and dirty

Cons:

The hallway on the 8th floor smelled heavily of urine. The room smelled bad including the bathroom. It just didnt feel clean at all. I def wont be returning

2026-03-03 • via Nuitee
L
Latayia • couple • us
10
2026-03-01 • via Nuitee
C
Cliff • extended_group • us
10
2026-02-28 • via Nuitee
A
AURELIE • extended_group • fr
10
Pros:

L emplacement était parfait

2026-02-28 • via Nuitee
C
Chrissy • couple • us
10
Staff was amazing Everything was great but just hair in the tub but everything else was Great!
Pros:

Great location and everything was clean but one thing the tub had hair in it

Cons:

Everything but the tub had hair in it

2026-02-28 • via Nuitee
A
Amanda • couple • us
10
2026-02-28 • via Nuitee
M
Monica • family_with_children • us
8
2026-02-26 • via Nuitee
D
Dana • solo_traveller • us
9
2026-02-26 • via Nuitee
A
Amélie • family_with_children • fr
7
Pros:

L’emplacement

Cons:

L’odeur d’humidité dans la chambre
Les horaires du petit déjeuner non indiqué et non communiqué par la réception
Nous étions 3 : lit double fait mais rien pour la 3eme personne.

2026-02-26 • via Nuitee
L
Louis • couple • ca
8
2026-02-26 • via Nuitee
L
lavert • couple • us
8
2026-02-26 • via Nuitee
K
Karla • couple • us
10
2026-02-25 • via Nuitee
D
Dale • extended_group • us
9
Great place to stay while waiting to get on a cruise.
Pros:

Close to Hop-on-Hop off transportation.

2026-02-25 • via Nuitee
M
myla • couple • us
10
2026-02-25 • via Nuitee
D
Damiano • couple • it
8
2026-02-24 • via Nuitee
M
Melinda • couple • ca
9
2026-02-24 • via Nuitee
A
Arleshia • couple • us
10
2026-02-24 • via Nuitee
K
Karen • couple • gb
10
Pros:

Clean, comfortable and spacious. Staff were so friendly and helpful

Cons:

Our room would benefit from a hand rail to get in and out of the shower and one of those mirrors you can pull closer from the wall as the one over the sink was a long way away from your face for putting make up on

2026-02-23 • via Nuitee
D
Damiano • couple • it
9
2026-02-22 • via Nuitee