Homewood Suites by Hilton New Orleans

Hotels
Homewood Suites by Hilton
8.7 (1525 reviews)
901 Poydras Street , New Orleans , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
High parking costs

Categories

Cleanliness
8.03
There were cleanliness issues mentioned, including unclean areas and leftover items from previous guests.
Service
9.5
Staff were described as extremely friendly and helpful.
Location
9.54
Location was frequently praised for being ideal and close to everything.
Room Quality
9.49
Rooms were generally described as comfortable, clean, and with a good layout.
Amenities
8.02
Amenities were deemed adequate, but with room for improvement in terms of breakfast variety and gym facilities.
Value for Money
8.48
Some reviews mentioned high parking costs and overpriced snacks.
Food and Beverage
7.53
Breakfast options were critiqued for being limited with insufficient hot food.
Overall Experience
9
Overall experience was positive, with some specific complaints but general satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:04

Property Description

Luxurious Suites in the Heart of New Orleans

Convenient Location: Experience the best of New Orleans with attractions like the French Quarter, Harrah's Casino, and the Superdome just steps away.

Fully-Equipped Kitchens: Enjoy the convenience of in-room kitchens with an oven to prepare your favorite meals.

Complimentary Breakfast: Start your day right with a delicious to-go breakfast including pastries, fruit, and a coffee station.

Experience the ultimate comfort and convenience at Homewood Suites New Orleans. Book now to make unforgettable memories in the vibrant city of New Orleans.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that property offers Evening Reception on Wednesdays only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 45 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 1525 reviews
Cleanliness: 8.03
Service: 9.5
Location: 9.54
Room Quality: 9.49
Amenities: 8.02
Value for Money: 8.48
Food and Beverage: 7.53
Overall Experience: 9
L
lkG414VO Family
10
Great Stay
Pros:

Everything was great! Courtney at the front desk and Valet were amazing. Would definitely recommend.

2026-04-18 via Tripadvisor
E
Erin solo_traveller us
10
Pros:

Good breakfast with decent selection each morning. Everything was always clean, all staff were friendly. My family enjoyed shuffle board in main lobby. Location was great, only 3 minute walk each morning for bus/streetcar pickups for our adventures/ experiences at the same time far enough way to not hear activities from french quarter at night.

2026-04-17 via Nuitee
B
Bertel H. solo_traveller us
10
Pros:

Great location, great price, and very clean.

2026-04-17 via Nuitee
Y
yarah998 Family
10
10/10 Recommended
Pros:

Friendly staff. Beautiful, clean and spacious rooms. The pool was clean and open for use. Courtney was really sweet. Breakfast was delicious. We really enjoyed our stay.

2026-04-16 via Tripadvisor
M
Miranda family_with_children us
10
Pros:

Location

Cons:

NA

2026-04-16 via Nuitee
S
Seballo-James extended_group us
10
2026-04-16 via Nuitee
E
E1294SPmarkh Family
10
Home away from home
Pros:

Valet very attentive, housekeeping were quick, rooms were big and comfortable

2026-04-14 via Tripadvisor
M
Melissa couple us
10
Pros:

Quiet hotel in great location.

2026-04-14 via Nuitee
S
Sherpa460850 Family
10
Great experience
Pros:

We had a great experience starting with being greeted by Kerera at the front desk. She was kind and professional. Great location to be able to walk to Canal street, bourbon street and the riverfront

2026-04-13 via Tripadvisor
6
699raels Friends getaway
10
Amazing!
Pros:

Kevana & Ivy took care of the girls!! Amazing experience from beginning to end- will be back!

2026-04-13 via Tripadvisor
H
H5403CIthem Friends getaway
10
A time was had
Pros:

We had a really big group. The room was very clean. Ivy ( night shift) and Kevana(day shift) treated us soo well. They made the process very smooth. We are grateful for them.

2026-04-13 via Tripadvisor
A
alexiaj707 Friends getaway
10
Great experience
Pros:

The experience was great!
Ivy and Kevanna were wonderful! They were very friendly and accommodating. The rooms were clean and spacious! I plan to stay again in the future!

2026-04-13 via Tripadvisor
6
611ciarah Friends getaway
10
So welcoming!
Pros:

Kevana and Ivy really made my experience great through the day and at night! It was like i had a friend always checking in everytime i walked through the door! Very very hospitable and made me feel so welcomed especially im traditionally a Marriot girl but their customer service was so great i now will frequent Hilton much more!! Service unmatched and very much appreciated :)

2026-04-13 via Tripadvisor
S
saundreyaw Friends getaway
10
Awesome Experience
Pros:

Kevana and Ivy were amazing. They took such great care of my group from start to finish. Need my people like them. Give them a raise!!

Saundreya

2026-04-13 via Tripadvisor
B
bbs0218 Friends getaway Honolulu, Oahu, Hawaii
10
Bachelorette trip
Pros:

Ivy at night was awesome every time we came in she greeted us with the biggest smile and she made sure we were good

2026-04-13 via Tripadvisor
L
Liisi extended_group us
8
2026-04-13 via Nuitee
R
Rachel family_with_children us
8
2026-04-13 via Nuitee
6
675sham Business
10
Ivy customer service is top tier
Pros:

I had a great stay at Ivy and would definitely come back again. From the moment I arrived, everything felt smooth and welcoming. The staff was friendly, professional, and made sure I had everything I needed throughout my stay.

The room was clean, comfortable, and well put together. The bed was especially cozy, and I appreciated the attention to detail with the overall setup. It made it easy to relax and feel at home.

The location was also a big plus—convenient and easy to get around, whether you’re in town for business or just trying to unwind.

Overall, Ivy delivered a solid experience with great service, comfort, and a good atmosphere. I’d recommend it to anyone looking for a reliable and enjoyable hotel stay.

2026-04-12 via Tripadvisor
8
830jadak Business
10
Kevana and Courtney
Pros:

I had an amazing stay and just want to give a huge shoutout to Kevana and Courtney. From the moment I arrived, they made the experience feel welcoming and stress-free. Their professionalism, positive attitude, and attention to detail really stood out.

Kevana went above and beyond to make sure everything was handled smoothly, and Courtney’s friendly energy made the whole stay even better. You can tell they genuinely care about guests and take pride in what they do.

Because of them, my stay wasn’t just good—it was memorable. I would definitely come back again and highly recommend this hotel to anyone looking for great service and a comfortable experience.

2026-04-12 via Tripadvisor
K
Kevin solo_traveller us
9
2026-04-12 via Nuitee