Hilton Chicago O'Hare Airport

Hotels
•
Hilton Hotels & Resorts
7.5 (2526 reviews)
10000 W O'Hare Ave, Chicago, IL 60666 , Rosemont , US

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent airport-adjacent location
Very friendly and helpful staff (some standout clerks)
Convenient transit access to downtown
24-hour, well-equipped gym
Quiet despite being in/near terminal
Very comfortable beds (reported by some guests)
Cons:
Overpriced for the condition
Rooms dated, shabby decor
Bathrooms and showers old or malfunctioning
Reports of musty/urine-like smells
Breakfast starts too late for very early flights
Metro ticket purchase/support can be difficult for international guests
Occasional Wi-Fi/connectivity problems
Some rooms far from elevators

Categories

Cleanliness
5
Multiple guests reported musty or urine-like smells in rooms and noted bathrooms were old and in poor condition; cleanliness and odors were a recurring concern.
Service
10
Several reviewers described staff as very friendly and helpful, with a front-desk clerk singled out for fantastic customer service; one isolated comment noted a receptionist speaking too quickly.
Location
10
Consistently praised as excellent — directly adjacent/connected to airport terminals with easy access to transit and downtown; location is the primary positive feature.
Room Quality
5
Rooms were frequently described as dated, worn and shabby; reports of broken or poorly functioning showers and tired decor.
Amenities
9.5
Amenities like a well-equipped 24-hour gym received strong praise; some gaps noted (assistance with metro tickets, occasional Wi-Fi/connectivity issues), but overall amenities are a clear positive.
Value for Money
4
Many guests felt the hotel was overpriced for the condition and level of service (explicit complaints about high nightly rates and poor value).
Food and Beverage
8
Mixed feedback: some guests reported a good breakfast while others criticized the late breakfast start (around 6 AM) which is inconvenient for very early flights.
Overall Experience
8.5
Overall a convenient and practical choice for short/overnight airport stays due to location and helpful staff, but tempered by dated rooms, cleanliness issues and perceived poor value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 22:32

Property Description

Convenient Location and Easy Access
Situated on O’Hare International Airport grounds, Hilton Chicago O’Hare Airport provides seamless access to downtown Chicago via an indoor walkway to domestic terminals and the Blue-line train station.

Dining Options and Entertainment
Indulge in a culinary experience at the 3 on-site restaurants, from the elegant Andiamo offering locally-sourced cuisine to the 20s-inspired Gaslight Club for fine dining and live music. For a more laid-back atmosphere, guests can unwind at the Sports Edition Bar.

Relaxation and Amenities
Enjoy a comfortable stay in rooms equipped with blackout curtains, sound-resistant windows, and modern amenities. Take advantage of the indoor pool, sauna, fitness center, barber shop, and extensive meeting space available at the hotel.

Book now for a delightful stay at Hilton Chicago O’Hare Airport and experience the perfect blend of convenience and luxury.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that guests must be 18 years of age to check in at this property.

Shuttle bus service is based on availability during scheduled hours. Service within a 5-mile radius is $7 pp, each way, and complimentary to Terminal 5. (include hours as listed below):

Sunday: 2pm to 10pm
Monday: 2pm to 10pm
Tuesday: 5am to 10pm
Wednesday: 5am to 10pm
Thursday: 5am to 10pm
Friday: 5am to 10pm
Saturday: 5am to 10pmGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: ORD

Location

Guest Reviews

7.5
Based on 2526 reviews
Cleanliness: 5
Service: 10
Location: 10
Room Quality: 5
Amenities: 9.5
Value for Money: 4
Food and Beverage: 8
Overall Experience: 8.5
W
William • solo_traveller • us
10
2026-10-23 • via Nuitee
G
Guangmin • solo_traveller • cn
10
2026-10-22 • via Nuitee
D
Daniel • couple • us
10
2026-10-20 • via Nuitee
Y
Yen-Hsiu • family_with_children • tw
6
2026-10-20 • via Nuitee
R
René • solo_traveller • nl
7
2026-10-20 • via Nuitee
R
René • solo_traveller • nl
5
Zie boven
Cons:

Het inchecken duurde erg lang, De kamer was veel te koud

2026-10-17 • via Nuitee
M
Myrna • couple • kw
4
Was expecting better for a Hilton hotel ,
Pros:

Location was good

Cons:

Bathroom was smelly,
Not worth the money,
Not even a complementary water bottle

2026-10-16 • via Nuitee
J
Justus • couple • in
6
Ok
Pros:

Access to airport

Cons:

Had to wait when informed we are airline staff

2026-10-15 • via Nuitee
B
Brian • family_with_children • us
8
Pros:

Location

Cons:

Needs to be updated

2026-10-15 • via Nuitee
N
Nicola • solo_traveller • gb
5
Great for those travelling that need somewhere close to the airport. Might depend when you book ( as in I massively over
Pros:

Great location, minutes walk away from the airport.

Cons:

Uncomfortable bed. Slow check in and dim dated looking rooms.

2026-10-14 • via Nuitee
R
robert • solo_traveller • us
9
2026-10-14 • via Nuitee
M
McDowell • solo_traveller • us
9
2026-10-14 • via Nuitee
A
Annette • solo_traveller • us
10
Great stay, friendly staff, got a free upgrade.
Pros:

The bed was great, the staff was great

Cons:

No complaints

2026-10-12 • via Nuitee
N
Néstor • couple • ar
9
Volveria
Pros:

Si, aunque un poco antigua

Cons:

El mobiliario antiguo, el colchon muy usado

2026-10-12 • via Nuitee
G
Gerardo • couple • es
7
Pros:

Location

Cons:

It needs to be refurbished!

2026-10-12 • via Nuitee
J
Joyce • solo_traveller • gb
5
Convenient location with AUFULL FOOD
Pros:

Access via the tunnel keeps you warm and dry and when landing late shuttle busses often do not work.

Cons:

The food. The evening meal in the Sports bar was passable.
The full breakfast for $28 was appalling. 3 tiny sausages, an uncooked egg and slimy potato wedges. It was a pleasure to arrive in London and they served a FULL cooked breakfast for HALF the price with help your self to as much as you wanted to eat.

2026-10-10 • via Nuitee
V
Vladimir • solo_traveller • il
7
Pros:

Location

Cons:

After more than half an hour of waiting for my breakfast, the waiter brought me the wrong order, and I left the dining room without eating.

2026-10-09 • via Nuitee
P
Peard • couple • us
9
2026-10-08 • via Nuitee
L
Lin • solo_traveller • mo
7
Pros:

The location is great. The staff is very helpful.

2026-10-08 • via Nuitee
E
Elizabeth • solo_traveller • us
8
Pros:

Easy access to airport terminals. Comfortable beds. Good food in the restaurant.

Cons:

Shower was not great

2026-10-08 • via Nuitee