Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Outstanding service
Stunning location
Excellent amenities
Delicious food
Cons:
Rooms could benefit from more natural daylight

Categories

Cleanliness
9.23
Standard quality for this hotel tier.
Service
9.7
Outstanding, friendly, and courteous staff who consistently go above and beyond.
Location
9.24
Stunning views and convenient access to local activities.
Room Quality
9.19
Spacious and well-designed rooms with great views.
Amenities
9.72
Excellent amenities with stunning pools and spas.
Value for Money
8.68
Standard quality for this hotel tier.
Food and Beverage
9.73
Delicious food with a vast restaurant offering.
Overall Experience
9.7
A truly excellent and luxurious hotel experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:11

Property Description

Luxurious 5-Star Alpine Retreat

Alpine-Style Spa and Fitness Center
Indulge in relaxation at our large spa with an indoor pool, saunas, and steam baths. Maintain your fitness regime at the 24-hour fitness center.

Award-Winning Dining Experiences
Savor Michelin-starred gourmet cuisine at Ca d´Oro, or enjoy regional dishes at Enoteca. For a unique culinary experience, dine on steak and sushi at Grand Restaurant Les Saisons.

Spacious Rooms with Balconies
Our luxurious rooms and suites offer ample space and the option of a balcony or terrace to enjoy stunning views.

Experience the epitome of luxury and relaxation at The Grand Hotel des Bains Kempinski in Sankt Moritz. Book now for an unforgettable stay!

Important information:

The fees for extra beds include breakfast, but do not include dinner.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZRH

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for CHF 110 per person per night when using an existing bed.
    Children from 6 years old to 11 years old stay for CHF 110 per person per night when using an available extra bed.
    People 12 years old and over stay for CHF 220 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

9.4
Based on 265 reviews
Cleanliness: 9.23
Service: 9.7
Location: 9.24
Room Quality: 9.19
Amenities: 9.72
Value for Money: 8.68
Food and Beverage: 9.73
Overall Experience: 9.7
J
jr1962 • Couples • Orange County, California
10
Impeccable service, beautiful property, fantastic in all ways
Pros:

The property is beautiful. The spa facilities and restaurants are all exceptional. Our room was very comfortable, quite spacious, clean, well-cared for and had fantastic views. The location is great as the gondola is just a short walk away. Most importantly, the service is impeccable. From the breakfast servers to the other restaurants, the ski shop, the valets and everywhere else, everyone we interacted with was very friendly, personable and attentive, not a single exception. We had a wonderful time and enjoyed every moment. Many thanks to everyone at the hotel for making it so.

2026-04-23 • via Tripadvisor
M
MARIA • couple • ro
8
Good, but not excellent
Pros:

Excellent location, very close to the ski lift. The breakfast was the best that I have seen in 5* hotels. The staff very polite and friendly.

Cons:

The cleaning was far from expected from this type of hotel. In the bathrobe I found a pair of lady underwear that belonged probably to another guest - it was absolutely gross. The hotel sent flowers to the room to make up for this incovenience. In another day, the cleaning lady added a new face cream next to mine in the bathroom - guess what? That didnt belonged to me either.
The double bed was composed by two single-bed matresses. Needles to say that in order to sleep hugged, we had to go either on my side of the bed, either on his side of the bed - it was impossible to stay in the middle due to the discomfort of the edges of the small mattresses.
Needless to say that the hotel is very old : this is beautiful, and it makes part of the story and history; but this doesnt mean that inside you dont make any adjustments to improve it. Smelled old, looked old, felt old. And not in the royal way.

Overall, it was a nice experience, but when you book a hotel with such history and prestige, you cannot have these kind of errors. And if still happens, they definitely should have absolute care of those guests, in order to isolate the incidents and to keep out of bad reviews.
Kempinski St. Moritz did not worth the hype or the money for these 4* conditions.

2026-04-17 • via Nuitee
L
Luiz Carlos • solo_traveller • br
10
2026-04-14 • via Nuitee
C
Christopher • family_with_children • de
9
2026-04-05 • via Nuitee
T
Tatiana • couple • ru
10
2026-03-19 • via Nuitee
S
Samson • couple • ge
10
2026-03-12 • via Nuitee
O
Ori • couple • il
10
above and beyond expectations
Pros:

fantastic hotel, everything about it is 10/10. Piano playing at breakfast, great food, amazing service.

2026-03-08 • via Nuitee
L
Leon • family_with_children • kz
10
2026-03-05 • via Nuitee
B
brol199 • Family • Raleigh, North Carolina
4
Cute hotel but tiny rooms
Pros:

Kempinski Exterior is gorgeous and the lobby is beautiful. Hotel is a bit outdated when it comes to the rooms. Prior to my arrival, I stayed in Zurich at the Dolder Grand for $1500 per night it was 10/10. Kempinski is 7/10. Did not meet my expectations. I could barely move around in the tiny room. I was not impressed. Very disappointed and asked for a refund $8,600 and it was denied.

2026-03-04 • via Tripadvisor
G
Georgia • couple • it
10
2026-03-04 • via Nuitee
W
wissam • couple • lb
10
Pros:

Everything

Cons:

Nothing

2026-03-03 • via Nuitee
Y
yan • family_with_children • hk
10
Pros:

The staff of the hotel is very nice. The hotel also provide free car to send guest to nearby places.

2026-02-24 • via Nuitee
S
Sergio • family_with_children • us
9
Amazing Classic Hotel but Check The Hotel Calendar Before You Book.
Pros:

We used the Kempinski in St. Moritz as our home base for the Milano-Cortina 2026 events in Livigno.

Olympic Logistics: Staying in St. Moritz provided a luxurious and relatively convenient gateway to the snowboarding and freestyle skiing venues in Livigno.

The concierge was an absolute lifesaver. They were incredibly helpful with our travel arrangements between Switzerland and Italy and secured fantastic restaurant reservations for us.

Our room was excellent—well-maintained and sized appropriately, providing a comfortable space to recharge between trips to the Olympic venues.

Alpine luxury, this hotel is a perfect choice. We’d stay here again in a heartbeat!

Cons:

While our stay at the Grand Hotel des Bains Kempinski had many highlights, there were a few disappointments regarding the availability of on-site amenities during the early week.

Limited Openings: We stayed on a Monday and Tuesday, only to find that several of the hotel’s premier venues—including the Beluga Igloo Bar and Billionaire—were closed.

Missed Experiences: Not being able to access these specific spots was a letdown, as they were a big part of the draw for us.

Lesson Learned: In hindsight, if I had realized these facilities would be shuttered during our stay, I might have opted to stay directly in Livigno instead to be closer to the Olympic action.

Pro Tip: This may have been a scheduling oversight on my part rather than a fault of the hotel, but I highly recommend checking the operating days for their bars and clubs before booking if those are a priority for your trip!

2026-02-23 • via Nuitee
Z
ZACHARIAS • couple • gr
10
2026-02-23 • via Nuitee
D
Dr. Sara • couple • ch
9
2026-02-22 • via Nuitee
M
M4495GQrichards • Friends getaway • Los Angeles, California
10
Beautiful grand hotel, right at the base of the slopes and a short walk to town
Pros:

A beautiful hotel with an amazing gym and spa, right at the base of the ski mountain and a short walk to town. Great service, well-appointed rooms, and a terrific breakfast. On-site ski rental and storage. It is quite expensive - $35 for a cocktail - but everything in St. Moritz is. I loved the location - close enough to the center that you can walk it, but far enough away that it is quiet. And the gondola is right across the street.

2026-02-17 • via Tripadvisor
V
viktoria828 • Friends getaway
10
Luxury and elegant hotel for a perfect mountain vacation
Pros:

I had the pleasure of being a guest of Grand Hotel Kempinski St. Moritz and I am pleased with my stay there. Everything definitely exceeded my expectations. The Signal lift is within walking distance, which was important for me and my friends. The SPA area in the hotel is excellent for recovery after a long day on the slopes. Rooms are perfect size and clean and the beds are very comfortable. Regarding the food in the hotel - I definitely give it 5 stars. The breakfast is extremely rich and the piano accompaniment in the morning is gorgeous. I can also recommend all the restaurants in the hotel - each of them different, with delicious food and nice atmosphere. Dinner at Neora restaurant is definitely a must, the pizza at Crazy Pizza restaurant is really worth it. The signature cocktails in the lobby bar are perfectly balanced and delicious, and the singers create a very pleasant mood. For some fun and entertainment program - Billionaire is perfect! I visited the hotel with a group of friends, we are all impressed with our stay there.

2026-02-16 • via Tripadvisor
L
LesleyG358 • Friends getaway
10
Cow Shed St Moritz
Pros:

I visited the Cow Shed Spa for a treatment.The staff are extremely friendly, helpful and professional. My beautician listened to what I said and treated me with a lot of respect.

I will definitely book again soon for another treatment.

2026-02-16 • via Tripadvisor
C
CTFDXB • Family • Dubai, Emirate of Dubai
10
Exceptional Stay!
Pros:

We had the most wonderful group stay at Kempinski Grand Hotel des Bains — truly an unforgettable experience from beginning to end.

A very special thank you to Petra, Jasmine, and Rachid for your exceptional professionalism, warmth, and genuine friendship throughout our stay.

You made everything seamless, elegant, and so welcoming. We are deeply grateful for the care and attention you showed our group — it made all the difference.

We look forward to returning very soon

2026-02-16 • via Tripadvisor
Z
Zafer • couple • tr
9
2026-02-11 • via Nuitee