Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Outstanding service
Stunning location
Excellent amenities
Delicious food
Cons:
Rooms could benefit from more natural daylight

Categories

Cleanliness
9.23
Standard quality for this hotel tier.
Service
9.7
Outstanding, friendly, and courteous staff who consistently go above and beyond.
Location
9.24
Stunning views and convenient access to local activities.
Room Quality
9.19
Spacious and well-designed rooms with great views.
Amenities
9.72
Excellent amenities with stunning pools and spas.
Value for Money
8.68
Standard quality for this hotel tier.
Food and Beverage
9.73
Delicious food with a vast restaurant offering.
Overall Experience
9.7
A truly excellent and luxurious hotel experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:11

Property Description

Luxurious 5-Star Alpine Retreat

Alpine-Style Spa and Fitness Center
Indulge in relaxation at our large spa with an indoor pool, saunas, and steam baths. Maintain your fitness regime at the 24-hour fitness center.

Award-Winning Dining Experiences
Savor Michelin-starred gourmet cuisine at Ca d´Oro, or enjoy regional dishes at Enoteca. For a unique culinary experience, dine on steak and sushi at Grand Restaurant Les Saisons.

Spacious Rooms with Balconies
Our luxurious rooms and suites offer ample space and the option of a balcony or terrace to enjoy stunning views.

Experience the epitome of luxury and relaxation at The Grand Hotel des Bains Kempinski in Sankt Moritz. Book now for an unforgettable stay!

Important information:

The fees for extra beds include breakfast, but do not include dinner.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZRH

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for CHF 110 per person per night when using an existing bed.
    Children from 6 years old to 11 years old stay for CHF 110 per person per night when using an available extra bed.
    People 12 years old and over stay for CHF 220 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

9.4
Based on 279 reviews
Cleanliness: 9.23
Service: 9.7
Location: 9.24
Room Quality: 9.19
Amenities: 9.72
Value for Money: 8.68
Food and Beverage: 9.73
Overall Experience: 9.7
G
Gjevat • couple • de
10
Super wir kommen wieder
Pros:

Es war perfect

Cons:

Nichts

2026-07-08 • via Nuitee
V
VicNicholas • Couples • Melbourne, Victoria
10
ST MORITZ PALACE HOTEL!!
Pros:

We recently stayed at the Grand Hotel Des Bains Kempinski St. Moritz, and it was a truly wonderful experience.

Rachele, the staff member who greeted us on arrival was also kind enough to give us a double upgrade! So our stay got off to an incredible start! The room allotted to us was sensational with marvellous park views. Thank you Rachelle!!

The overall atmosphere of the hotel is a wonderful example of a Belle Epoque palace hotel, with still enough original features remaining to lend credibility, but also sympathetic renovations and additions that brings the hotel well and truly into the 21st century to accommodate even the most fastidious guest.

We absolutely loved the swimming pool and sauna facilities, using them both days. There is an indoor pool with is heated to 29 degrees and an outdoor pool which is about 32 degrees (from memory) There are multiple saunas and a hammam, We tried all of them!

The lobby bar and the "secret bar" were both fantastic and we really appreciated Eduardo who is an extremely charismatic chap who is utterly professional, yet also extremely engaging. We watched world cup football in the secret bar and it was a wonderful experience,

Breakfast was incredible as befitting the stunning breakfast hall/restaurant it was held in. Incredible variety of breakfast choices and simply a stunning room in which to appreciate the genius of our forebears who insisted on this level of luxury.

We were greatly impressed by Marina who is an ever helpful and smiling face at breakfast. The young omelette chef Tomas was also always smiling, loving his vocation and making us smile too with his enthusiasm. Then there was Paola who seemed to always be on duty. At one point she was in the bar area in the evening making sure we were comfortable, and then the next morning she was there checking to ensure everything was to our liking at breakfast. Does she ever rest?

It was with some sadness that our two nights came to an end and we had to check out. It was at this point that we met the General Manager, the charismatic Konstantin Zeuke, who was positively charming and eager to know about our stay, how they could improve and where our trip would take us. A lovely, personal touch to end our stay.

Do we have any regrets regarding the Grand Hotel Des Bains? Only that two nights is not enough! Next time we shall stay four nights to properly appreciate all that it has to offer!

2026-07-01 • via Tripadvisor
M
m.y • solo_traveller • il
10
2026-06-28 • via Nuitee
A
Agnieszka • family_with_children • de
7
Bis zu der Lappalien Mail planten wir schon unseren nächsten, längeren Aufenthalt in dem Hotel nun muss ich erstmal aufh
Pros:

Es war sehr sauber und das Frühstück ist wirklich sehr gut . Sehr Hunde freundlich und auch das Personal sehr freundlich

Cons:

Das gerade ne Baustelle da war und man nicht so tolle Bilder machen konnte vom Hotel . Das sie uns angschrieben haben über ein Minibar Betrag der beim auschecken angegeben war und bezahlt wurde oder nicht von uns konsumiert wurde . Das hatten wir noch nie und wir reisen sehr viel . Und es ging um keinen großen Betrag .

2026-06-28 • via Nuitee
N
nicoletta • solo_traveller • ch
10
2026-06-21 • via Nuitee
O
oswaldo • couple • br
10
2026-06-13 • via Nuitee
O
Oleksandr • solo_traveller • es
10
2026-05-12 • via Nuitee
J
jr1962 • Couples • Orange County, California
10
Impeccable service, beautiful property, fantastic in all ways
Pros:

The property is beautiful. The spa facilities and restaurants are all exceptional. Our room was very comfortable, quite spacious, clean, well-cared for and had fantastic views. The location is great as the gondola is just a short walk away. Most importantly, the service is impeccable. From the breakfast servers to the other restaurants, the ski shop, the valets and everywhere else, everyone we interacted with was very friendly, personable and attentive, not a single exception. We had a wonderful time and enjoyed every moment. Many thanks to everyone at the hotel for making it so.

2026-04-23 • via Tripadvisor
M
MARIA • couple • ro
8
Good, but not excellent
Pros:

Excellent location, very close to the ski lift. The breakfast was the best that I have seen in 5* hotels. The staff very polite and friendly.

Cons:

The cleaning was far from expected from this type of hotel. In the bathrobe I found a pair of lady underwear that belonged probably to another guest - it was absolutely gross. The hotel sent flowers to the room to make up for this incovenience. In another day, the cleaning lady added a new face cream next to mine in the bathroom - guess what? That didnt belonged to me either.
The double bed was composed by two single-bed matresses. Needles to say that in order to sleep hugged, we had to go either on my side of the bed, either on his side of the bed - it was impossible to stay in the middle due to the discomfort of the edges of the small mattresses.
Needless to say that the hotel is very old : this is beautiful, and it makes part of the story and history; but this doesnt mean that inside you dont make any adjustments to improve it. Smelled old, looked old, felt old. And not in the royal way.

Overall, it was a nice experience, but when you book a hotel with such history and prestige, you cannot have these kind of errors. And if still happens, they definitely should have absolute care of those guests, in order to isolate the incidents and to keep out of bad reviews.
Kempinski St. Moritz did not worth the hype or the money for these 4* conditions.

2026-04-17 • via Nuitee
L
Luiz Carlos • solo_traveller • br
10
2026-04-14 • via Nuitee
C
Christopher • family_with_children • de
9
2026-04-05 • via Nuitee
T
Tatiana • couple • ru
10
2026-03-19 • via Nuitee
S
Samson • couple • ge
10
2026-03-12 • via Nuitee
O
Ori • couple • il
10
above and beyond expectations
Pros:

fantastic hotel, everything about it is 10/10. Piano playing at breakfast, great food, amazing service.

2026-03-08 • via Nuitee
L
Leon • family_with_children • kz
10
2026-03-05 • via Nuitee
B
brol199 • Family • Raleigh, North Carolina
4
Cute hotel but tiny rooms
Pros:

Kempinski Exterior is gorgeous and the lobby is beautiful. Hotel is a bit outdated when it comes to the rooms. Prior to my arrival, I stayed in Zurich at the Dolder Grand for $1500 per night it was 10/10. Kempinski is 7/10. Did not meet my expectations. I could barely move around in the tiny room. I was not impressed. Very disappointed and asked for a refund $8,600 and it was denied.

2026-03-04 • via Tripadvisor
G
Georgia • couple • it
10
2026-03-04 • via Nuitee
W
wissam • couple • lb
10
Pros:

Everything

Cons:

Nothing

2026-03-03 • via Nuitee
Y
yan • family_with_children • hk
10
Pros:

The staff of the hotel is very nice. The hotel also provide free car to send guest to nearby places.

2026-02-24 • via Nuitee
Z
ZACHARIAS • couple • gr
10
2026-02-23 • via Nuitee