Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Outstanding service
Stunning location
Excellent amenities
Delicious food
Cons:
Rooms could benefit from more natural daylight

Categories

Cleanliness
9.23
Standard quality for this hotel tier.
Service
9.7
Outstanding, friendly, and courteous staff who consistently go above and beyond.
Location
9.24
Stunning views and convenient access to local activities.
Room Quality
9.19
Spacious and well-designed rooms with great views.
Amenities
9.72
Excellent amenities with stunning pools and spas.
Value for Money
8.68
Standard quality for this hotel tier.
Food and Beverage
9.73
Delicious food with a vast restaurant offering.
Overall Experience
9.7
A truly excellent and luxurious hotel experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:11

Property Description

Luxurious 5-Star Alpine Retreat

Alpine-Style Spa and Fitness Center
Indulge in relaxation at our large spa with an indoor pool, saunas, and steam baths. Maintain your fitness regime at the 24-hour fitness center.

Award-Winning Dining Experiences
Savor Michelin-starred gourmet cuisine at Ca d´Oro, or enjoy regional dishes at Enoteca. For a unique culinary experience, dine on steak and sushi at Grand Restaurant Les Saisons.

Spacious Rooms with Balconies
Our luxurious rooms and suites offer ample space and the option of a balcony or terrace to enjoy stunning views.

Experience the epitome of luxury and relaxation at The Grand Hotel des Bains Kempinski in Sankt Moritz. Book now for an unforgettable stay!

Important information:

The fees for extra beds include breakfast, but do not include dinner.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZRH

Location

Guest Reviews

9.4
Based on 291 reviews
Cleanliness: 9.23
Service: 9.7
Location: 9.24
Room Quality: 9.19
Amenities: 9.72
Value for Money: 8.68
Food and Beverage: 9.73
Overall Experience: 9.7
L
Leanne • couple • gb
10
Attentive staff. Quality hotel.
Pros:

Immaculate, clean, class, smart

Cons:

Two single quilts on a double

2026-09-13 • via Nuitee
W
Wladyslaw • couple • pl
9
Greatu
Pros:

Restaurants

2026-09-09 • via Nuitee
B
Beat • couple • li
10
2026-09-08 • via Nuitee
I
Ivan • family_with_children • ch
8
2026-09-06 • via Nuitee
H
Hugues • couple • us
9
Amazing stay, would / will do it again!
Pros:

Breakfast was great, spa is amazing (5 differents saunas!). Room was located on the first floor but very clean and comfortable.

Cons:

Our bedroom was right above the "Crazy Pizza" restaurant with some pretty loud music for two to three hours before 10 PM.

2026-09-03 • via Nuitee
C
chen • solo_traveller • ca
10
2026-09-02 • via Nuitee
J
Jaroslav • family_with_children • cz
10
2026-08-29 • via Nuitee
R
Ralph • couple • de
9
2026-08-23 • via Nuitee
Q
Quirino • couple • it
10
Meraviglioso
Pros:

Tutto perfetto

Cons:

E’ difficile trovare un difetto.

2026-08-18 • via Nuitee
E
Elisa • couple • it
10
2026-08-17 • via Nuitee
B
Belinda • couple • gb
10
2026-08-09 • via Nuitee
W
winebuff14 • Couples • Armagh, County Armagh, Northern Ireland
6
Lovely hotel but food too expensive
Pros:

Location is slightly out of St Moritz center.The bus stop is nearby and buses run frequently.The hotel does have a shuttle car but driver not always available.However we were collected at the train station and taken back with prior arrangement.
The room was small nicely decorated and comfortable bed and pillows.
There was no air conditioning on the hottest of days.The windowsl are small and we could not see much.We did ask for a fan which was brought promptly and did help
However it was like an eaves type ceiling and my husband bumped his head on this….no injury but annoying.
Bathroom beautiful with separate bath and shower.
Breakfast good
Food prices were very very expensive even by Swiss standards 69 Swiss francs for a burger?…..
Little things were missing for us like no iced water at reception in really hot weather.Overall this is a beautiful hotel but be prepared to pay top dollar for a small room with little outlook and ridiculous prices for food

2026-07-31 • via Tripadvisor
E
ENRICO • solo_traveller • it
10
2026-07-25 • via Nuitee
O
Orkun • couple • tr
10
Great Hotel with excellent staff and service, I will definitely stay again. Top quality.
Pros:

Great Hotel

Cons:

None

2026-07-22 • via Nuitee
I
Ina • solo_traveller • ro
10
2026-07-20 • via Nuitee
S
saleh • extended_group • sa
10
استمتاع بجمال الموقع والخدمة الرائعة
Pros:

لطافة والتعامل الرائع جدا من جميع العاملين في الفندق وسرعة الخدمة سواء في المدخل او في الاستقبال او في المطعم
تنوع المرافق والخدمات في الفندق
الاستمتاع بجمال الاطلالة والمنطقة المحيطة والهدوء
سرعة الخدمة في التسجيل وفي ايصال الحقائب وفي الخروج وفي تنفيذ اي طلب داخل المطعم او الغرفة
الكرم الكرم الكرم والسخاء في توفير اشياء كثيرة مجانا كتوفيرالمياه وتزويد غرفة الضيف بكل ماينفص اثناء الاقامة دون تردد
تنوع البوفيه في الافطار والمبادرة بتقديم مشروبات في الدخول واهداء تذوقات قبل انتهاء الافطار
تقديم كروت مجانيه للفعاليات والتنقل
اهداء عينات عسل عند مغادرة الفندق

Cons:

سوء نوعية المخدات والمرتبة التي جعلت النوم مزعجا طيلة الليل خاصة المخدات
الغرف رائعة خمس نجوم لكن الممر الخارجي بمستوى نجمه واحده ولايتناسب معها
فالممر الطويل للغرف كئيب اللون والرائحة ويحتاج الى تنويع في الوان الارضيات والحدران بحيث لاتكون لون واحد كأنه ممر مدرسة او معسكر فلون السجاد غامق ورائحته غير مريحه كما يستحسن اضافة الانارة الجدارية بدل انارة الاسقف

2026-07-18 • via Nuitee
M
M. Lulić • couple • hr
10
2026-07-16 • via Nuitee
A
alfredo • couple • br
9
Boa
Pros:

Sim

Cons:

Pagar estacionamento ao ar livre

2026-07-15 • via Nuitee
G
Gjevat • couple • de
10
Super wir kommen wieder
Pros:

Es war perfect

Cons:

Nichts

2026-07-08 • via Nuitee
V
VicNicholas • Couples • Melbourne, Victoria
10
ST MORITZ PALACE HOTEL!!
Pros:

We recently stayed at the Grand Hotel Des Bains Kempinski St. Moritz, and it was a truly wonderful experience.

Rachele, the staff member who greeted us on arrival was also kind enough to give us a double upgrade! So our stay got off to an incredible start! The room allotted to us was sensational with marvellous park views. Thank you Rachelle!!

The overall atmosphere of the hotel is a wonderful example of a Belle Epoque palace hotel, with still enough original features remaining to lend credibility, but also sympathetic renovations and additions that brings the hotel well and truly into the 21st century to accommodate even the most fastidious guest.

We absolutely loved the swimming pool and sauna facilities, using them both days. There is an indoor pool with is heated to 29 degrees and an outdoor pool which is about 32 degrees (from memory) There are multiple saunas and a hammam, We tried all of them!

The lobby bar and the "secret bar" were both fantastic and we really appreciated Eduardo who is an extremely charismatic chap who is utterly professional, yet also extremely engaging. We watched world cup football in the secret bar and it was a wonderful experience,

Breakfast was incredible as befitting the stunning breakfast hall/restaurant it was held in. Incredible variety of breakfast choices and simply a stunning room in which to appreciate the genius of our forebears who insisted on this level of luxury.

We were greatly impressed by Marina who is an ever helpful and smiling face at breakfast. The young omelette chef Tomas was also always smiling, loving his vocation and making us smile too with his enthusiasm. Then there was Paola who seemed to always be on duty. At one point she was in the bar area in the evening making sure we were comfortable, and then the next morning she was there checking to ensure everything was to our liking at breakfast. Does she ever rest?

It was with some sadness that our two nights came to an end and we had to check out. It was at this point that we met the General Manager, the charismatic Konstantin Zeuke, who was positively charming and eager to know about our stay, how they could improve and where our trip would take us. A lovely, personal touch to end our stay.

Do we have any regrets regarding the Grand Hotel Des Bains? Only that two nights is not enough! Next time we shall stay four nights to properly appreciate all that it has to offer!

2026-07-01 • via Tripadvisor