Staybridge Suites Colorado Springs North by IHG

We always stay here when we come thru for work. We love it when we find a place that's clean and looks good, feels like home away from home. However this last time we was there, the outdoor looked abandoned. Bushes need a good trimming, can't really walk on the side walk with out snagging on them, grass not mowed, garbage under the tree. Usually we noticed when they stop doing the outside, the inside goes down as well.

From the moment we were checked in by the front desk assistant manager Jordan, we were made to feel most welcome! It was immediately apparent that this property had undergone an extensive renovation from our previous stay a few months prior as the hotel sparkled brilliantly from the front lobby throughout the hallways and exquisitely displayed two-bedroom suite we enjoyed with the most breathtaking mountain view and scenery you will ever find! The personal touch and family atmosphere was apparent throughout our 4-day staycation. General Manager Scott Duarte is not just a figurehead but is immerses himself in hands-on duties that includes taking out the hotel trash and helping guests with whatever issues and questions they have. Many hotels advertise “Pet Friendly” but his hotel truly shows love and appreciation towards your pets and loves on them as if they were their own. Our Westie definitely appreciated the love and attention he received! We desperately were in need of quiet and relaxation during this staycation and we definitely got both during our stay here. We HIGHLY HIGHLY HIGHLY recommend this absolute treasure for a getaway!

This was our favorite hotel from our week long Colorado trip! Staff is amazing, breakfast was so delicious and there was plenty to choose from. And the hotel is very clean and well kept. We loved our room, it was very clean and spacious.

friendly staff...nice clean room, great value...excellent breakfast............one of best stays ever had for the money..had never stayed at staybridge before..............10's all around

We had a very awful experience with this hotel. At least 6 weeks prior to staying at this hotel, we reserved a handicap accessible room with a roll-in-shower because we have a daughter in a wheelchair. When we arrived at the hotel, the manger Scott said they had upgraded our room to a two room suite. Immediately we said is it wheelchair accessible and of course it was not. They had not paid attention to that at all and gave our original room to someone who wanted to stay an extra night in that hotel room. No one called us or anything. The manager was somewhat apologetic but not overly. Of course, they had nothing else to offer us. Eventually, after some prodding, he called around other hotels and hooked us up with another hotel but had failed to tell them we needed a roll in shower. Eventually, we did the work and figured out how and where to stay to meet our needs. What bothered us the most is that we had specifically asked for that room and they completely ignored our request. Just curious as to their procedures on meeting the request of customers.

We did a 7 night girls trip and we loved the hotel. It was quiet and easy to drive to other activities from this location.

Excellent location and space

Okay.

Great place, very clean, and great staff!! We will definitely come back. Perfect views of the mountains!!

Staff was excellent.

Everything was great.
One complaint would be the smell of dog in the room I had. I found this may have contributed to some of my breathing issues as I am allergic to dander

We LOVED our stay. We upgraded to a suite for more room traveling as 6. To our surprise they serve continental supper 5:30p-7p Monday, Tuesday, Wednesday. Food was great especially being continental. Located within 20 minutes of everything wanted to do and see.

Breakfast dining was good, dining staff was courteous
Phone and TV in room did not work, front desk staff did not inform earlier, this was disappointing for the price. Old property. Front desk staff do not answer calls. Will not be staying at this property again.

Everything was very good only complaint was lack of water pressure in shower

Property was great

Room was very clean, stairs and halls could have used a vacuum.

Beutiful area behind the hotel. View of the mountains and a pretty little stream.

Beautiful place to stay. Loved the kitchenette in our room! Really good breakfast and comfortable beds. Loved sitting out on the patio.

The view off the back balcony is gorgeous. This hotel needs updating which is the only reason I did not give 5 stars. Not all the lamps worked in the room. The lighting in the room was bit dim. Also, only cable TV. Most hotels provide the option to use steeaming services and this does not.