Hyatt Regency Kolkata

Hotels
Hyatt Hotels
8.4 (114 reviews)
JA 1, Sector 3, Bidhannagar, West Bengal, 700098 , Bidhannagar , IN

Pets allowed

Facilities

Full-service spa
Express check-out
Area shuttle (surcharge)
Free bicycles on site
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good value for money
Great location
Cons:
Poor food quality
Cold room temperature management

Categories

Cleanliness
8.2
Room was nice and clean.
Service
9.2
Excellent service and staff were extremely nice.
Location
9
Very conveniently located.
Room Quality
8.5
Room was nice and clean.
Amenities
8.4
Standard quality for this hotel tier.
Value for Money
8.5
Great value for money.
Food and Beverage
7
Food quality is awful.
Overall Experience
8.4
Great experience, enjoyed our stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 15:28

Property Description

Luxurious Spa and Recreation Facilities
Indulge in massages, body treatments, and facials at the spa, and enjoy the 24-hour health club, outdoor pool, and tennis court for leisure.

Dining and Entertainment Options
Choose from 2 restaurants, 2 cafes, a bar, and a poolside bar for a variety of dining experiences. Enjoy drinks and snacks in a vibrant atmosphere.

Convenient Amenities and Services
Benefit from complimentary wireless internet, concierge services, a business center, and event spaces. Airport shuttle and train station pick-up services are also available.

A stay at Hyatt Regency Kolkata offers a blend of relaxation and convenience, making it an ideal choice for your stay in Bidhannagar. Book now to experience luxury and comfort.

Important information:

  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CCU

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals not allowed

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8.4
Based on 114 reviews
Cleanliness: 8.2
Service: 9.2
Location: 9
Room Quality: 8.5
Amenities: 8.4
Value for Money: 8.5
Food and Beverage: 7
Overall Experience: 8.4
D
Deepak
10
Pros:

All the waiters specially rishikesh, dinning manager (she is from Bhutan forgot her name) and others were very good

2025-10-09 via Nuitee
T
Tathagata Raja
10
Pros:

Stayed for 5 nights. Excellent service. Will definitely come back, if I ever need a hotel in this area.

2025-09-23 via Nuitee
P
Partha
10
Pros:

Everything

2025-09-19 via Nuitee
Z
Zhuofang
2
Pros:

Terrible experience. Will not stay here again if I can help it

2025-09-04 via Nuitee
R
Romit
10
Pros:

All the staff were pretty f

2025-08-24 via Nuitee
S
SHARMILA
4
Pros:

Getting worse every year. Room was so cold and nobody available for temperature control. Food quality is awful.

2025-08-21 via Nuitee
S
SUDIPRO
10
Pros:

Our room attendant Suman ensured that our stay was not only comfortable but also enjoyable.

2025-08-16 via Nuitee
T
Taranveer family
8
Pros:

Room was nice and clean

2025-08-01 via Nuitee
J
Janaki Ramaiah family
10
Pros:

Good

2025-07-25 via Nuitee
A
Arunima
10
Pros:

Great experience, the ambience and the staff all were very good. Enjoyed our stay. Thanks.

2025-07-14 via Nuitee
K
Kalyan family
10
Pros:

This place is very conveniently located and the staff is extremely nice. If you’re visiting Kolkata and looking for a comfortable, sound-proof, well kept and modern hotel (without making a dent in your wallet) I strongly recommend this place.

2025-06-23 via Nuitee
S
Sharmila
10
Pros:

Excellent service and property with great value for money. Location is also very convenient.

2025-06-11 via Nuitee
R
Ritaban
10
Pros:

Good

2025-05-12 via Nuitee
P
Priyanka
6
Pros:

The hotel offered abysmal service, and it seemed that the staff was more interested in taking advantage of guests than providing a quality experience.

2025-04-02 via Nuitee
P
priya friends
10
Pros:

I love the pool!

2025-03-25 via Nuitee
A
apoorv family
10
Pros:

Great stay and property location as well.

2025-03-17 via Nuitee
G
Gautam
8
Pros:

Have been staying at the Hyatt for quite a few years now - a very convenient place to be going any which way in Kolkata - services, staff, and ambience is excellent and makes one quite comfortable and safe. However, some things need improving to retain 5-star status - furniture very dated and torn, bathroom fixtures need a polish, closet and drawers are almost unpliable or even broken.
Hoping for an uplift.

2025-03-10 via Nuitee
K
Kalyan partner
10
Pros:

The dtaff always willing to ho above and beyond.
A special shout out for Prachi, Satyajit and Vishal.
Sterling service and customer care

2025-02-08 via Nuitee
S
Sanghamitra partner
8
Pros:

Average

2025-01-29 via Nuitee
N
Nilanjan family
6
Pros:

Quality of personnel can be vastly improved.
Property has aged significantly and the upkeep has been poor.
It is a mixed bag.

2025-01-11 via Nuitee