Taj Lands End

Hotels
•
Taj Hotels, Resorts & Palaces
9 (624 reviews)
Byramji Jeejeebhoy Road, Bandstand, Bandra West, Mumbai, Maharashtra, 400050 , Mumbai , IN
91-22-66681234

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Facilities

Meeting rooms
Full-service spa
Front entrance ramp
Express check-out
Free bicycles on site
Electric car charging station
Free WiFi
24-hour front desk
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent service from specific staff
Smooth check-in process
Cons:
Cleanliness and safety issues
Poor service experience from some staff

Categories

Cleanliness
8.45
Issues reported about broken glass in the room indicate a significant cleanliness lapse.
Service
9.92
Mixed feedback; some staff were friendly while others were reported as rude.
Location
10
Well-located for events, providing easy access to celebrations.
Room Quality
8.91
Room had issues reported; however, it was otherwise acceptable.
Amenities
7.44
Pool area neglected; reports of poor maintenance and services.
Value for Money
9.4
Considering the experiences, value felt lacking in several aspects.
Food and Beverage
8.45
Mixed reviews; some food quality issues reported but some meals enjoyed.
Overall Experience
9.45
Overall disappointing experience based on multiple guest reports.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:56

Property Description

Experience unparalleled luxury at Taj Lands End, where comfort meets elegance in the heart of Mumbai.

Relaxation at Its Best
Indulge in rejuvenating spa treatments, providing massages, body therapies, and facials tailored to soothe your senses. Complement your pampering with access to our 24-hour health club, outdoor pool, and serene sauna.

Culinary Delights
Savor global flavors at Vista, our renowned restaurant, or choose from three additional dining venues. Enjoy the convenience of 24-hour room service and unwind with a refreshing drink from our poolside bar.

Business and Leisure Combined
With over 55,000 square feet of versatile event space, including conference rooms, we cater to both corporate and social gatherings. Stay connected with complimentary Wi-Fi and enjoy free valet parking while being moments away from Mumbai's attractions.

Book your unforgettable stay at Taj Lands End today!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOM

Property Policies

  • Pets

    Pets not allowed

  • General

    Events/parties allowed

  • Pets

    Service animals not allowed

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Tajness - A Commitment Restrengthened (Taj Hotels)

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

9
Based on 624 reviews
Cleanliness: 8.45
Service: 9.92
Location: 10
Room Quality: 8.91
Amenities: 7.44
Value for Money: 9.4
Food and Beverage: 8.45
Overall Experience: 9.45
R
Ramadan • solo_traveller • ae
9
2026-06-27 • via Nuitee
B
Bhavna • couple • gb
8
2026-06-27 • via Nuitee
D
Dikshita • couple • in
9
2026-06-26 • via Nuitee
R
RAKESH • solo_traveller • in
10
Good
Pros:

Breakfast was good but due to full occupancy there was waiting period at Vista.
Next day Madam Priyanka was kind enough with extra care to feel us happy.

Cons:

Que at Vista for breakfast

2026-06-26 • via Nuitee
M
Matiur • solo_traveller • in
10
2026-06-24 • via Nuitee
B
Bhavna • couple • gb
10
2026-06-23 • via Nuitee
G
Gyan • couple • us
5
Not so happy from restraurant customer service
Pros:

Obviously, food and views of the bay/ sea from my bedroom

Cons:

Poor service and poor customer focus of restaurant staff - I found them to be unfocused, not looking at the customers, and not giving room/ 1st opportunity to walk around narrow areas. On many occasions, the restaurant staff bumped into me and almost dropped food onto me. I found them not customer-focused, not realizing that customers are walking around and carrying food. I noticed this on all 4 days.

2026-06-22 • via Nuitee
S
Siddhant • family_with_children • in
8
2026-06-22 • via Nuitee
R
Rahul • family_with_children • in
9
Pros:

This was a repeat stay.. its a lovely property.. great views.. overall great hospitality

Cons:

Only thing is we waited in queue standing for 45 mins to get a breakfast table. We expect better.. to have alternative locations ready when the hotel is running full.

2026-06-21 • via Nuitee
K
Khuley • family_with_children • gb
6
Great views, staff, hospitality with some room for improvement
Pros:

Location,Staff, hospitality cleanliness

Cons:

Only one room for specially abled, was not available for us due to extended stay by previous guests. No wheelchair assistant to help while checking out, delay for luggage collection due to weekend rush/fully booked rooms. Some food items like tea e.g. overly priced nearly 1000 Rs.

2026-06-21 • via Nuitee
N
Nirmala • solo_traveller • ca
2
Completely disappointing
Pros:

Location and service staff

Cons:

Systems of booking, room allotment, luggage delivery are very poor. Entire restaurants are booked for weddings or functions and hotel guests can be denied access to these. It’s run like a wedding hall- three star management style with five star pricing. Completely not worth it.

2026-06-21 • via Nuitee
G
Gina • extended_group • in
5
2026-06-20 • via Nuitee
S
Sidarth • couple • in
7
Pros:

Great views

Cons:

Very very expensive for services rendered. Outdoor pool is a bit unclean.

2026-06-20 • via Nuitee
Y
Yatendra • couple • ca
10
2026-06-20 • via Nuitee
S
sunil • family_with_children • in
9
Its the only five star property in that particular location - ,added bonus being a Taj hotel !
Pros:

Professional and courteous staff. Its an old property ;bathrooms are a bit outdated. Room has bare minimum amanitas. Overhaul a very good experience never the less

Cons:

Phone reservation staff need to be more attuned to customer needs and not take customers for granted. This was pointed out in a written complaint to the hotel management.
As the day before arrival ,reservations tried to shuttle us to a different hotel claiming some rooms were under maintenance; and this without even asking us if we were aggregable e to this.

2026-06-20 • via Nuitee
T
tanu • solo_traveller • ae
10
2026-06-19 • via Nuitee
B
Bhanu • couple • in
10
2026-06-19 • via Nuitee
M
Mugdha • family_with_children • in
10
2026-06-18 • via Nuitee
U
umesh • family_with_children • in
9
2026-06-18 • via Nuitee
A
Avnish • extended_group • gb
9
A lovely stay with added surprise of meeting the Sunrisers team
Pros:

Location and ambience.

Cons:

Lifts took a long time

2026-06-18 • via Nuitee