Sandown Regency Hotel & Apartments

Hotels
5.7 (1076 reviews)
477 Princes Highway , Noble Park , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good restaurant
Cons:
Unclean rooms
Poor maintenance
Misleading advertising

Categories

Cleanliness
3.95
Various mentions of unclean rooms and lack of proper cleaning.
Service
7.45
Staff was friendly and helpful, but cleaning was inconsistent.
Location
7.45
Good location with easy access and parking.
Room Quality
3.95
Rooms were dated and had several issues like odors and poor maintenance.
Amenities
4.95
Basic amenities were available, but many items were lacking.
Value for Money
5.95
Value perceived for the cost, some improvements needed.
Food and Beverage
6.95
Restaurant was praised, and food quality was good.
Overall Experience
4.95
Overall a disappointing stay, felt misled by advertising.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:58

Property Description

Luxurious Accommodation with Balconies
Sandown Regency & Serviced Apartments offers a luxurious stay just 1 km from Noble Park Railway Station. Each room features a balcony with views of the outdoor swimming pool and garden, with some rooms even boasting a spa bath.

Gourmet Dining and Relaxing Lounge
Indulge in a seasonal menu at Pastels in the Garden restaurant while enjoying garden views. The lounge area is perfect for unwinding with light snacks, drinks, and cocktails.

Convenient Location and Free Parking
Conveniently located a short drive from St Kilda Baths, Crowne Casino, and the Melbourne Cricket Ground, Sandown Regency Apartments also offers free onsite parking for guests' convenience.

Book now for a luxurious and relaxing stay at Sandown Regency & Serviced Apartments.

Important information:

The property's reception opening hours are:
- Monday to Friday from 8:00 to 21:30
- Saturday and Sunday from 8:00 to 20:30

Please note you cannot check in after 22:00.

A surcharge of AUD 30 applies for arrivals after check-in hours. All requests for late arrival are subject to confirmation by the property.

You must show a valid credit card upon check in. This credit card must be in the same name as the guest's name on the booking confirmation.

Please note that this property requires an AUD 100 credit card pre-authorization or cash deposit upon check in to cover any incidental charges. This amount will be refunded after inspection of the accommodations.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 15 years old stay for AUD 10 per person per night when using an existing bed.
    People no matter the age stay for AUD 30 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

5.7
Based on 1076 reviews
Cleanliness: 3.95
Service: 7.45
Location: 7.45
Room Quality: 3.95
Amenities: 4.95
Value for Money: 5.95
Food and Beverage: 6.95
Overall Experience: 4.95
N
Narelle • solo_traveller • au
4
2026-02-14 • via Nuitee
R
Robyn • family_with_children • au
6
Pros:

Location, near where I needed to attend.

Cons:

A bit run down. Equipment not available or not working.

2026-02-11 • via Nuitee
B
Bách • couple • au
3
2026-01-30 • via Nuitee
S
Supawan • couple • au
3
Pros:

Toilet

Cons:

Bed

2026-01-29 • via Nuitee
P
Poonam • family_with_children • au
5
2026-01-26 • via Nuitee
T
Tukana • family_with_children • au
10
2026-01-24 • via Nuitee
W
Wade • family_with_children • au
1
Horrid. Unhealthy. Unsafe.
Pros:

There is nothing to like about this property owing to the health and safety risks.

Cons:

Do not stay here if you care for your health and safety. Room contained broken doors, graffiti, cigarette stained furnishings and a pungent odor of stale cigarettes which caused immediate headaches. No quilts, pillows the thickness of a wafer and carpets stained. Not normally one to write a review, but when adjoining rooms appear to be utilized for (think red light district) and unknown people are wandering around outside for most of the night, this is not a property to put on your list. The only remedy was to leave the property and seek a full refund - which was appropriately provided by reception.

2026-01-23 • via Nuitee
A
Ahmadi • family_with_children • au
8
2026-01-21 • via Nuitee
G
Georgina • extended_group • au
7
Very nice
Pros:

Friendly staff

2026-01-20 • via Nuitee
T
Travis • solo_traveller • au
4
Average at best
Pros:

Good location for Sandown raceway

Cons:

Cleaner, facilities to clean plates, cups and utensils

2026-01-20 • via Nuitee
A
Ahmad Nawid • family_with_children • au
8
Overall, it was a comfortable and convenient stay, with some room for improvement.
Pros:

My stay at Sandown Regency Hotel & Apartments was good overall. The rooms were clean and comfortable, and the location was convenient.

Cons:

Some aspects, like service speed and amenities, could be improved, but it was a pleasant experience.

2026-01-19 • via Nuitee
C
Chris • solo_traveller • au
1
Shouldn’t be on booking.com and if it is it should be half a star so your valued customers are fully aware of what there
Pros:

Wasn’t much to like. Price and star rating is horribly incorrect. This needs to be reviewed immediately. I booked based on its star rating and its barely a half a star at best.
Extremely old, out dated, dirty, highly priced in comparison to the quality.

Cons:

All off the above

2026-01-19 • via Nuitee
D
Dan • family_with_children • au
1
Never stayed in a more disgusting place
Pros:

Location

Cons:

Nothing

2026-01-19 • via Nuitee
N
Nicole • couple • au
2
Cons:

There was glass in the carpet that I got cut by and the rest of the room was dirty and gross

2026-01-19 • via Nuitee
O
Oscar • solo_traveller • au
1
Rotten, warmer than my car. I’d never recommend this vile filthy place. The health department.
Pros:

The place was absolutely filthy. I only stayed here because it was extremely convenient and within the price range I could afford. I would not have stayed here if my wife had of been with me. No way. It’s not a nice place for a woman. Absolutely filthy. Filthy finger prints all over the inside of the door. The mould inside the shower was absolutely festering. They wouldn’t even know what a bottle of domestic was! I personally think they ought to be reported to the health department. The carpets stank, smelt filthy. Stained. And the beds, vile. Uncomfortable and old, lumpy! The tragedy of this place, was the first two nights I stayed there there was no heating, I complained. They did nothing. I was so tired I couldn’t be bothered arguing with these lazy staff. My wife complained. They said there were no complaints. I complained alright and they would have known. The next night, I accidentally booked this place again as they advertise two very different ads. I thought it was a different place. I turned up and exactly the same issues were in the second room I booked. Feasting mould and slime on the shower floor, filthy finger marks all over a dirt ridden door, revolting stench of old men’s cigarettes and God knows what else. My advise, Booking.com should NOT be advertising for these absolutely filthy people. Disgraceful.

Cons:

The place was absolutely filthy. I only stayed here because it was extremely convenient and within the price range I could afford. I would not have stayed here if my wife had of been with me. No way. It’s not a nice place for a woman. Absolutely filthy. Filthy finger prints all over the inside of the door. The mould inside the shower was absolutely festering. They wouldn’t even know what a bottle of domestic was! I personally think they ought to be reported to the health department. The carpets stank, smelt filthy. Stained. And the beds, vile. Uncomfortable and old, lumpy! The tragedy of this place, was the first two nights I stayed there there was no heating, I complained. They did nothing. I was so tired I couldn’t be bothered arguing with these lazy staff. My wife complained. They said there were no complaints. I complained alright and they would have known. The next night, I accidentally booked this place again as they advertise two very different ads. I thought it was a different place. I turned up and exactly the same issues were in the second room I booked. Feasting mould and slime on the shower floor, filthy finger marks all over a dirt ridden door, revolting stench of old men’s cigarettes and God knows what else. My advise, Booking.com should NOT be advertising for these absolutely filthy people. Disgraceful.

2026-01-19 • via Nuitee
T
Tarra • couple • au
6
2026-01-19 • via Nuitee
J
Jang • solo_traveller • au
6
overall, the staff and service were nice, some facilities of the room instead in were a bit old.
Pros:

The service that the staff provided met my expectations.

Cons:

the ac wasn’t working as expected, through the website the regency claimed to have free wifi, but it didn’t work it said “No internet connection”. Also walls were really really thin, could hear people talk or go on their phones.

2026-01-15 • via Nuitee
H
Hosili • couple • au
7
Very good
Pros:

Ok

Cons:

Good

2026-01-15 • via Nuitee
R
raine • extended_group • au
7
The Sri Lankan restaurant onsite is the best. Highly recommended. Thank you!
Pros:

Location great.
The Sri Lankan restaurant and cafe are EXCELLENT! Best food ever.
Will definitely be back for that.
Cleans sheets and towels were fresh.
Airconditioning wonderful.
Reasonable price.
Staff friendly and helpful.
Balcony great.

Cons:

Pots and pans in room need replacing. Not enough bowls and plates and cutlery. No glasses.
Lots of rubbish on the property that could be picked up to improve its outlook.
A couple of extra pillows would be great.

2026-01-12 • via Nuitee
D
Doreen • family_with_children • au
1
2026-01-10 • via Nuitee