Sandown Regency Hotel & Apartments

Hotels
5.7 (1078 reviews)
477 Princes Highway , Noble Park , au

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good restaurant
Cons:
Unclean rooms
Poor maintenance
Misleading advertising

Categories

Cleanliness
3.95
Various mentions of unclean rooms and lack of proper cleaning.
Service
7.45
Staff was friendly and helpful, but cleaning was inconsistent.
Location
7.45
Good location with easy access and parking.
Room Quality
3.95
Rooms were dated and had several issues like odors and poor maintenance.
Amenities
4.95
Basic amenities were available, but many items were lacking.
Value for Money
5.95
Value perceived for the cost, some improvements needed.
Food and Beverage
6.95
Restaurant was praised, and food quality was good.
Overall Experience
4.95
Overall a disappointing stay, felt misled by advertising.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:58

Property Description

Luxurious Accommodation with Balconies
Sandown Regency & Serviced Apartments offers a luxurious stay just 1 km from Noble Park Railway Station. Each room features a balcony with views of the outdoor swimming pool and garden, with some rooms even boasting a spa bath.

Gourmet Dining and Relaxing Lounge
Indulge in a seasonal menu at Pastels in the Garden restaurant while enjoying garden views. The lounge area is perfect for unwinding with light snacks, drinks, and cocktails.

Convenient Location and Free Parking
Conveniently located a short drive from St Kilda Baths, Crowne Casino, and the Melbourne Cricket Ground, Sandown Regency Apartments also offers free onsite parking for guests' convenience.

Book now for a luxurious and relaxing stay at Sandown Regency & Serviced Apartments.

Important information:

The property's reception opening hours are:
- Monday to Friday from 8:00 to 21:30
- Saturday and Sunday from 8:00 to 20:30

Please note you cannot check in after 22:00.

A surcharge of AUD 30 applies for arrivals after check-in hours. All requests for late arrival are subject to confirmation by the property.

You must show a valid credit card upon check in. This credit card must be in the same name as the guest's name on the booking confirmation.

Please note that this property requires an AUD 100 credit card pre-authorization or cash deposit upon check in to cover any incidental charges. This amount will be refunded after inspection of the accommodations.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 15 years old stay for AUD 10 per person per night when using an existing bed.
    People no matter the age stay for AUD 30 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

5.7
Based on 1078 reviews
Cleanliness: 3.95
Service: 7.45
Location: 7.45
Room Quality: 3.95
Amenities: 4.95
Value for Money: 5.95
Food and Beverage: 6.95
Overall Experience: 4.95
L
Littltok48 family_with_children nz
5
Pros:

They were accommodating in the way of rooming me in there emergency room after messing up the dates required.
And im greatful for that

Cons:

The room was dirty n out of date
Filthy really
But
The did me a solid

2026-04-10 via Nuitee
T
Terezia family_with_children au
7
2026-04-08 via Nuitee
T
Teariki family_with_children au
7
2026-04-07 via Nuitee
M
Meiklejohn family_with_children au
3
Go somewhere.
Pros:

It was well suited to our event and where we were going.

Cons:

The room was in poor condition and the room was borderline filthy.
Condom wrapper behind the bed, copious amounts mould in the bathroom, dusty. Cables hanging out of the wall. And the rocking toilet. The taps in the shower were also the wrong way around and difficult to set.

2026-04-06 via Nuitee
M
Martwangsang family_with_children au
7
2026-04-05 via Nuitee
S
Sayed couple au
10
Pros:

Good

2026-03-30 via Nuitee
T
Thor solo_traveller au
2
Rooms were not cleaned.
Pros:

Not much

Cons:

Room was dirty when arrived. Staff were unhelpful about it.

2026-03-27 via Nuitee
B
Brown family_with_children au
1
No hot water...who wants a cold shower?
Pros:

We didn't stay....we got there and they didn't have any hot water for showers. Plumbers had been working all day and couldn't find the problem. I said you can't charge people full rates when they can't have a shower. She gave me a refund.
Also my granddaughter looked at reviews and they were pretty gross.
Went a few km up the road and stayed at Nightcap at Waltzing Matilda which was fabulous

Cons:

Read what I said above

2026-03-26 via Nuitee
T
Terezia family_with_children au
7
2026-03-20 via Nuitee
P
Pouch family_with_children au
1
Below Budget
Pros:

Nothing

Cons:

1st room 18 smelt like wet dog, floor was filthy, was given rm19, not much better, old and dirty, tv won't work, call desk he came like nothing wrong, holes in wall with cable hanging out. Couldn't sleep due to condition of property. I looked on Bookings. Com for a number to lodge complaint, nothing. I booked this property due to close proximity to last minute appointment. Carpet was dirty, used thongs to walk around. Unable to sleep due to condition of I left at 6am and sat in car for 3hrs. A refund would be nice and not any bullshit, this property should be advoided and rated a below budget.

2026-03-18 via Nuitee
A
Ali Sina couple au
10
2026-03-16 via Nuitee
N
Nate (Jaizen) couple au
9
2026-03-15 via Nuitee
R
Robert solo_traveller au
10
Pros:

Clean

2026-03-15 via Nuitee
M
Martin family_with_children au
8
2026-03-15 via Nuitee
N
Nate (Jaizen) couple au
9
2026-03-15 via Nuitee
C
Chaiwat couple au
7
2026-03-14 via Nuitee
S
Stephanie family_with_children au
4
Cons:

The bed was very uncomfortable, lamp shades were very dusty and the bathroom basin tap was very loose as well as the water pressure in the shower was not great and also ran out of the bathroom into the main walk way as you enter room.

2026-03-08 via Nuitee
E
Emily couple au
6
Pros:

The room was spacious and had everything we needed for our holiday

Cons:

The freezer didn’t work

2026-02-25 via Nuitee
M
Margaret family_with_children au
1
2026-02-22 via Nuitee
W
Wade solo_traveller au
1
Pros:

Terrible. Dirty. Noisy. Unsafe.

Cons:

This property is unsafe, unhygienic and not recommended.

2026-02-22 via Nuitee