Quality Inn & Suites Abingdon

Hotels
•
Choice Hotels International
8.1 (183 reviews)
930 E Main St, I-81 & Highway 58, Abingdon, Virginia, 24210 , Abingdon , US

Facilities

Elevator
Fitness facilities
Fireplace in lobby
Free breakfast
Free wired internet
Assistive listening devices available
Braille or raised signage
RV, bus, truck parking
Free self parking
Computer station
See all facilities

Review Highlights

Pros:
Consistently praised breakfast/buffet
Many reports of friendly, helpful staff
Comfortable beds and generally tidy rooms for many guests
Convenient location near restaurants and attractions
Cons:
Serious cleanliness issues reported (stains, blood, bugs, unmade rooms)
Some rooms are dated or damaged (torn covers, peeling furniture)
Occasional no hot water and TV/DirectTV problems
Isolated reports of rude or inattentive front-desk service; parking access awkward

Categories

Cleanliness
5.5
Multiple guests report serious cleanliness problems (blood stains, torn/stained bedcovers, bugs, dirty/ripped carpet, rooms arriving unmade) despite some reports of clean rooms — overall negative cleanliness sentiment.
Service
9
Service is mostly praised: many mentions of friendly, helpful front-desk staff and good local recommendations, though isolated reports of inattentive/rude reception and a clerk who couldn't assist with DirectTV.
Location
8.6
Location generally seen as convenient with nearby restaurants, museum and bakery; one note about slightly awkward parking access from the interstate.
Room Quality
5.8
Room condition is mixed: several reports of dated or damaged rooms (peeling leather couch, stained walls and covers, torn upholstery) contrasted with other guests describing comfortable beds and tidy rooms.
Amenities
8.8
Breakfast and basic amenities are frequently mentioned positively (buffet, variety); minor issues like reheating tea water in microwave noted, otherwise standard hotel amenities meet expectations.
Value for Money
8.3
Perceived value is mixed: some guests feel the price was high given room condition and issues, while others found the stay satisfactory for the cost.
Food and Beverage
9.3
Breakfast and dining receive strong positive mentions (very good breakfast, amazing buffet, warm breakfast noted repeatedly), making F&B a clear strength.
Overall Experience
9.5
Overall impressions skew positive for many guests (comfortable beds, nice decor, repeat stays, recommendations), though isolated severe negative stays lower consistency; general guest sentiment is favorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:15

Property Description

Recreational Amenities: Stay active with our fitness center and seasonal outdoor pool.

Complimentary Services: Enjoy free wireless internet, buffet breakfast, and self-parking.

Featured Amenities: Take advantage of our wired internet access, business center, and round-the-clock front desk service.

Book now for a delightful stay at Quality Inn & Suites Abingdon, conveniently located near Wolf Hill Shopping Center and other attractions.

Important information:

  • The seasonal pool will be open from May to October.
  • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • A car is not required for transportation to and from this property.
  • Contactless check-out is available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TRI

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)

See all policies

Location

Guest Reviews

8.1
Based on 183 reviews
Cleanliness: 5.5
Service: 9
Location: 8.6
Room Quality: 5.8
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 9.3
Overall Experience: 9.5
J
Joseph • family
8
Pros:

Only there overnight but a very nice place to stay

2025-10-12 • via Nuitee
A
Alice • family
10
Pros:

Very good breakfast with many choices.

2025-10-10 • via Nuitee
D
Dawn
8
Pros:

Stopped late night while traveling and was happy with the air conditioning, room and breakfast

2025-10-07 • via Nuitee
R
Rosemarie • family
4
Pros:

Old ripped dirty carpet. Unattractive facility. Did not live up to ratings of 8 on expedia.

2025-10-06 • via Nuitee
N
nancy • family
10
Pros:

Front desk lady gave us great info about visiting Bristol. Thank you! Museum and bakery were great!

2025-10-06 • via Nuitee
A
andre • family
10
Pros:

I've been staying here every time I visit Abingdon and I have never had an issue....thanks.

2025-10-06 • via Nuitee
A
Amos
10
Pros:

I’ll be staying here again

2025-10-05 • via Nuitee
W
Wendi
4
Pros:

When I was walking in the front lobby, the receptionist was also outside. She made a comment to the fact that just when she gets a moment, somebody else comes in. I first felt bad for disturbing her, but it's her job. When she got to the front desk, I thought she was talking to me, but she was actually on her cellphone via her ear piece, handed me my room key, and told me when breakfast was. My first impression was. "Wow, that was rude," but just went on my way. I went to my room that was assigned to me. When I opened the door, the room had not been cleaned. The beds unmade and bathroom not cleaned. I took a picture of the room and went back to the front desk. As I waited for the receptionist to finish her cellphone call, I told her I needed a new room secondary to the room assigned to me was not cleaned or made. I did not receive an apology nor did she seemed concerned. In fact, I had to show her my picture for her to assign me another room. She began complaining about getting good help. All I wanted was to get to a clean room and deal with someone who actually cared after I had driven for 5 hours to be with my daughter who was to have surgery. I work with pubic as well, and I know it's not easy, but this person was borderline disrespectful.

2025-10-05 • via Nuitee
L
Linda
8
Pros:

The room was sufficient. The staff were friendly. When we needed help with DirectTV, the clerk could not help. I did figure it out though and I was able to watch my favorite show. The breakfast was okay, but the water for hot tea had to be heated in the microwave.

2025-10-02 • via Nuitee
P
Pamela • partner
8
Pros:

Hotel staff were very nice, rooms were clean but slightly outdated.

2025-09-29 • via Nuitee
J
Justin
8
Pros:

Clean room, decent breakfast. It was a good stay

2025-09-29 • via Nuitee
J
Jean
8
Pros:

There were bugs in the room. Let the desk clerk know when we checked out.

2025-09-29 • via Nuitee
E
Erica • partner
10
Pros:

Hotel was clean and beds were comfortable. Friendly staff and a good warm breakfast.

2025-09-28 • via Nuitee
T
thomas • partner
10
Pros:

Everything ok

2025-09-27 • via Nuitee
D
Dawn • partner
10
Pros:

Staff was very friendly. Great breakfast. Nearby Mexican restaurant was excellent.

2025-09-21 • via Nuitee
T
Tearsa
10
Wonderful
Pros:

The hotel was very nice. From the entrance being decorated for fall (which was so cute) to the room being clean and neat and smelled good. The bed was super comfortable. The only complaint we really had was it seemed like our hot water in the shower/tun ran out very quick. All in all though very nice. Would definitely recommend and would definitely stay there again

2025-09-15 • via Nuitee
A
Anna • family
2
Pros:

This was the worst hotel to stay at ever! The room had blood splatter stains in the closet on the walls, the bed had torn, tattered, and stained bed covers. The couch had leather coming off so bad it was black. The wall next to the tv had big stains on it. And then first thing in the morning there was NO HOT WATER when tsking a shower! It was absolutely a misreble stay - For a rediculous price for the room I would NEVER stay again!

2025-09-15 • via Nuitee
E
Eldrige • family
10
Pros:

Everythimg was great.

2025-09-14 • via Nuitee
Z
Zita
10
Pros:

Amazing buffet and service.

2025-09-14 • via Nuitee
R
Robert • family
10
Pros:

Fast check-in, friendly staff. A little difficult to access parking lot from interstate. Rooms are dated, could really use a remodel.

2025-09-06 • via Nuitee