Mercure Hotel Mannheim am Rathaus

Hotels
•
Mercure
8.1 (2273 reviews)
F7 5-13 , Mannheim , de

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Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Clean accommodations
Good breakfast
Cons:
High parking fees
Noise issues
Need for room maintenance

Categories

Cleanliness
7.6
Mixed sentiments; some positive notes on cleanliness but several issues mentioned in reviews.
Service
9.1
Multiple instances of friendly and helpful staff were noted across reviews.
Location
8.6
Convenient location noted, close to attractions and public transport.
Room Quality
7.6
Negative comments regarding noise and room maintenance; standard for the hotel tier.
Amenities
8.1
Some positive mentions of amenities like breakfast; suggestions for improvement noted.
Value for Money
7.6
Concerns about high parking fees and overall cost versus quality.
Food and Beverage
7.6
Good breakfast experience, but some expressed desire for more variety.
Overall Experience
8.6
Overall positive experiences reported; concerns mainly pertained to cleanliness and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 05:12

Property Description

Modern 3-Star Hotel near Mannheim Town Hall

Wi-Fi and International Cuisine
Experience comfort with bright rooms featuring air conditioning and satellite TV. Enjoy regional and international dishes at the Relax restaurant, open for lunch and dinner.

Relaxation and Convenience
Unwind on the garden terrace or at the Piemont bar. With the Rathaus Mannheim tram stop a short walk away, easily access the Rosengarten congress centre in 10 minutes and the SAP Arena in 25 minutes.

Ready to experience a blend of convenience and comfort? Book your stay at Mercure Mannheim am Rathaus now!

Important information:

Please note that the RELAX restaurant offers a small menu on weekends and holidays.

Please note that the restaurant is closed on Sundays.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 16 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children are not allowed.
    Adults stay for free when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.1
Based on 2273 reviews
Cleanliness: 7.6
Service: 9.1
Location: 8.6
Room Quality: 7.6
Amenities: 8.1
Value for Money: 7.6
Food and Beverage: 7.6
Overall Experience: 8.6
M
Maria • solo_traveller • ch
9
Bien pase
Pros:

Tout e bien

Cons:

Tout e bien

2026-04-09 • via Nuitee
I
Idris • family_with_children • ch
9
2026-04-08 • via Nuitee
J
João • couple • lu
5
Pros:

The kind staff and the parking directly on the building which is very convenient. Great value for money.

Cons:

The carpet of the rooms had stains that could easily be cleaned - not sure why these are not clean if everything else is fine. It gives an unnecessary bad image of the room when beside that it is a good room.

In addition, the beds were not very comfortable and the mattress very hard.

2026-04-06 • via Nuitee
S
Silke • solo_traveller • de
8
Pros:

Das Hotel war sehr sauber. Das Frühstück war ausgezeichnet

2026-04-06 • via Nuitee
T
Tuija Aaltonen • couple • fi
9
Pros:

Hyvä sijainti.Kohtuuhintainen. Siisti.Henkilökunta suurimmaksi osaksi ystävällistä ja palvelualtista.

Cons:

Huono englannin kielitaito joillakin työntekijöillä jolloin palvelu hieman tylyn oloista.Voisi pahoitella ja silti olla ystävällinen.

2026-04-02 • via Nuitee
1
13245768asdf • couple • de
8
Pros:

Das Frühstück war sehr abwechslungsreich. Das Zimmer sauber. Unser Auto konnte in der Tiefgarage parken. Die Innenstadt ist fußläufig erreichbar.

2026-03-29 • via Nuitee
A
Anneris • couple • es
9
2026-03-24 • via Nuitee
C
Célia • couple • ch
8
Excellent rapport qualité-prix
Pros:

Chambre confortable avec un bon rapport qualité-prix. Personnel avenant et agréable.

Cons:

Il manque un frigo dans la chambre

2026-03-24 • via Nuitee
O
Onno • solo_traveller • nl
8
Een prima hotel!
Pros:

Heel vriendelijk personeel en alles netjes

Cons:

Het ontbijtbuffet vond ik matig voor het gevraagde bedrag

2026-03-24 • via Nuitee
A
achraf • couple • fr
10
2026-03-23 • via Nuitee
R
Rupert • couple • de
8
2026-03-23 • via Nuitee
L
Lea • couple • de
8
Für einen Kurzaufenthalt sehr gut geeignet
Pros:

Sehr freundliches Personal, saubere Zimmer, gutes WLAN, Frühstück gut, auch Kinderstühle und kleine Spielecke vorhanden, perfekte Lage

Cons:

Betten recht unbequem, kleines Bad, trotz Lüftungsanlage stickige Luft im Zimmer

2026-03-16 • via Nuitee
L
Linda • couple • gb
8
2026-03-16 • via Nuitee
N
Nuria • couple • es
9
Excellent location and staff!!
Pros:

The receptionist I cannot remember the name, with glasses and long brown hair was amazing and super attentive with us, gave us all the instructions necessary for the city and the concert that we had on the city

2026-03-15 • via Nuitee
A
Alexandra • solo_traveller • de
8
2026-03-13 • via Nuitee
G
Gustav • solo_traveller • it
9
Pros:

Alles perfetto

2026-03-12 • via Nuitee
L
LE TEUFF • solo_traveller • fr
10
2026-03-11 • via Nuitee
R
Rene • family_with_children • de
7
Für einen Kurzaufenthalt sehr empfehlenswert.
Pros:

Frühstück hervorragend, Personal sehr freundlich, Lage zum Zentrum sehr gut.
Parkmöglichkeit in hauseigener Tiefgarage.

Cons:

Ein kleiner Kühlschrank im Zimmer und ein Safe sind nicht vorhanden.
Die Hausbar war leider an einem der beiden Übernachtungen nicht geöffnet.

2026-03-10 • via Nuitee
E
Emrecan • extended_group • de
10
It was friend group staying; hotel stuff are very helpful, location is very nice and rooms are very nice and clean.
Pros:

Very good location, very clean and beatiful room

2026-03-08 • via Nuitee
B
Bartosz • solo_traveller • pl
10
Pros:

Mila obsluga. Wybralem hotel ze wzgledu na podziemny parking wracajac z zimy w hiszpanii. Choc okolica byla pelna remontow to bylo bexpiecznie. Polecam

Cons:

Miasto albo umiera, albo na nowo sie budzi. Hotel sam w sobie klasa. Dobre sniadanie :)

2026-03-07 • via Nuitee