Mercure Hotel Mannheim am Rathaus

Hotels
•
Mercure
8.1 (2457 reviews)
F7 5-13 , Mannheim , DE
+49 621 336990

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Clean accommodations
Good breakfast
Cons:
High parking fees
Noise issues
Need for room maintenance

Categories

Cleanliness
7.6
Mixed sentiments; some positive notes on cleanliness but several issues mentioned in reviews.
Service
9.1
Multiple instances of friendly and helpful staff were noted across reviews.
Location
8.6
Convenient location noted, close to attractions and public transport.
Room Quality
7.6
Negative comments regarding noise and room maintenance; standard for the hotel tier.
Amenities
8.1
Some positive mentions of amenities like breakfast; suggestions for improvement noted.
Value for Money
7.6
Concerns about high parking fees and overall cost versus quality.
Food and Beverage
7.6
Good breakfast experience, but some expressed desire for more variety.
Overall Experience
8.6
Overall positive experiences reported; concerns mainly pertained to cleanliness and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 05:12

Property Description

Modern 3-Star Hotel near Mannheim Town Hall

Wi-Fi and International Cuisine
Experience comfort with bright rooms featuring air conditioning and satellite TV. Enjoy regional and international dishes at the Relax restaurant, open for lunch and dinner.

Relaxation and Convenience
Unwind on the garden terrace or at the Piemont bar. With the Rathaus Mannheim tram stop a short walk away, easily access the Rosengarten congress centre in 10 minutes and the SAP Arena in 25 minutes.

Ready to experience a blend of convenience and comfort? Book your stay at Mercure Mannheim am Rathaus now!

Important information:

Please note that the RELAX restaurant offers a small menu on weekends and holidays.

Please note that the restaurant is closed on Sundays.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Location

Guest Reviews

8.1
Based on 2457 reviews
Cleanliness: 7.6
Service: 9.1
Location: 8.6
Room Quality: 7.6
Amenities: 8.1
Value for Money: 7.6
Food and Beverage: 7.6
Overall Experience: 8.6
T
Thorsten • solo_traveller • de
10
2026-10-17 • via Nuitee
G
Gisela • couple • de
7
2026-10-15 • via Nuitee
S
solosalesman • couple • ch
8
Ok Hotel in a convenient location, but price exceed value.
Pros:

Location is great and parking is convenient, largely available and very practical. Staff is efficient, not really welcoming or interested to provide the service, but they do what is required. Room are silent and reasonably sized. Breakfast is ok, international type, acceptable variety.

Cons:

I was there during a fair, and this always increases prices, but I feel the hotel was overly expensive for the quality and variety of services provided. I do not think I will go back there if I can find alternatives.

2026-10-15 • via Nuitee
L
Lukáš • solo_traveller • cz
6
Pros:

Room was nice

Cons:

Breakfast is a joke for the price. They even don’t have any scrambled eggs.

2026-10-14 • via Nuitee
R
Rainer • couple • de
10
Ruhiges, gemütliches Hotel.
Pros:

Das Frühstücks Büfett war gut und reichhaltig. Wie haben uns sehr wohl gefühlt. Durch den kleinen Garten hinter dem Hotel konnten wir das tolle Wetter kurzzeitig auch dort genießen. Die Lage war sehr gut. Wir waren schnell im Zentrum oder beim Barock Schloss.

Cons:

Das einzige, was wir morgens vermisst haben war Orangensaft. Es gab zwar Orangennektar, aber zum Frühstück ist dieses wässrige Getränk kein wirklicher Ersatz zu einem richtigen Orangensaft.

2026-10-14 • via Nuitee
D
Derya • solo_traveller • de
8
2026-10-14 • via Nuitee
A
Angelika • solo_traveller • ch
7
2026-10-11 • via Nuitee
T
Tilo • solo_traveller • de
8
Pros:

Bequemes Bett
Zentrale Lage

2026-10-11 • via Nuitee
W
Winkler • couple • at
8
2026-10-11 • via Nuitee
N
Norbert • extended_group • de
9
Mittendrin und doch ruhig
Pros:

schönes Zimmer, gute Lage mit vielen Lokalen fußläufig erreichbar, gute Unterbringung für unsere Fahrräder in der Tiefgarage, sehr freundlicher Service

2026-10-08 • via Nuitee
I
Isabelle • solo_traveller • ch
10
Pros:

Schön gelegen mit grüner Umgebung/Garten, ruhig, nettes Personal am Empfang, gemütliches Ambiente, Zimmer und Bad gemütlich und gross genug - ich würde wiederkommen 😃.
Parkgarage vorhanden. Frühstück lecker.

2026-10-07 • via Nuitee
D
Denise • solo_traveller • de
10
2026-10-07 • via Nuitee
M
Miriam • solo_traveller • de
9
Pros:

Personal war sehr freundlich und alles war sauber

2026-09-17 • via Nuitee
C
CR • solo_traveller • in
8
Fine for short stays
Pros:

Location was good and staff was courteous

Cons:

The washroom was too small.

2026-09-17 • via Nuitee
I
ibrahim • couple • be
9
Pros:

Très bien pour profiter du centre commercial turque
Türk mahallesini gezmek için çok uygun bir otel

2026-09-16 • via Nuitee
M
Monika • solo_traveller • de
9
2026-09-14 • via Nuitee
S
sascha • solo_traveller • de
8
fast alles gut
Cons:

Wer Kneipbäder mag, ist in dieser Dusche genau richtig... Ständiger wechsel Heiß/Kalt... Alle Einstellversuche waren zwecklos.

2026-09-14 • via Nuitee
A
Ahmet • couple • ch
10
Gerne wieder
Pros:

Personal, sauberkeit, standort, parking tief garage, zimmer

Cons:

🤷‍♂️

2026-09-14 • via Nuitee
F
FERNAND • couple • be
9
Pros:

Le personnel à l'écoute et très aimable
Magnifique petit déjeuner
Emplacement près du centre de Manheim

Cons:

L'environnement près de l'hôtel pas très propre malgré le passage des agents communaux

2026-09-13 • via Nuitee
D
Denny • solo_traveller • nl
9
2026-09-12 • via Nuitee