Mercure Hotel Mannheim am Rathaus

Hotels
Mercure
8.1 (2390 reviews)
F7 5-13 , Mannheim , de

Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Clean accommodations
Good breakfast
Cons:
High parking fees
Noise issues
Need for room maintenance

Categories

Cleanliness
7.6
Mixed sentiments; some positive notes on cleanliness but several issues mentioned in reviews.
Service
9.1
Multiple instances of friendly and helpful staff were noted across reviews.
Location
8.6
Convenient location noted, close to attractions and public transport.
Room Quality
7.6
Negative comments regarding noise and room maintenance; standard for the hotel tier.
Amenities
8.1
Some positive mentions of amenities like breakfast; suggestions for improvement noted.
Value for Money
7.6
Concerns about high parking fees and overall cost versus quality.
Food and Beverage
7.6
Good breakfast experience, but some expressed desire for more variety.
Overall Experience
8.6
Overall positive experiences reported; concerns mainly pertained to cleanliness and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 05:12

Property Description

Modern 3-Star Hotel near Mannheim Town Hall

Wi-Fi and International Cuisine
Experience comfort with bright rooms featuring air conditioning and satellite TV. Enjoy regional and international dishes at the Relax restaurant, open for lunch and dinner.

Relaxation and Convenience
Unwind on the garden terrace or at the Piemont bar. With the Rathaus Mannheim tram stop a short walk away, easily access the Rosengarten congress centre in 10 minutes and the SAP Arena in 25 minutes.

Ready to experience a blend of convenience and comfort? Book your stay at Mercure Mannheim am Rathaus now!

Important information:

Please note that the RELAX restaurant offers a small menu on weekends and holidays.

Please note that the restaurant is closed on Sundays.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 16 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children are not allowed.
    Adults stay for free when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.1
Based on 2390 reviews
Cleanliness: 7.6
Service: 9.1
Location: 8.6
Room Quality: 7.6
Amenities: 8.1
Value for Money: 7.6
Food and Beverage: 7.6
Overall Experience: 8.6
A
Amilcar couple fr
10
2026-07-04 via Nuitee
P
Pierre solo_traveller de
9
2026-07-04 via Nuitee
Q
Qutaiba couple ch
8
2026-07-04 via Nuitee
J
Jaap solo_traveller nl
9
2026-07-03 via Nuitee
M
Marcin extended_group pl
8
2026-06-30 via Nuitee
C
Cristina solo_traveller de
9
2026-06-29 via Nuitee
H
Hristina couple de
10
2026-06-28 via Nuitee
C
Christine solo_traveller de
8
2026-06-28 via Nuitee
J
Julien couple be
10
2026-06-28 via Nuitee
H
Hannah solo_traveller de
10
Pros:

Sehr freundliches Team und kulantes Management.

2026-06-27 via Nuitee
G
GertBr solo_traveller de
8
Pros:

Zimmer mit Klimaanlage war bei diesen Temperaturen ein Traum.Mitten in der Innenstadt,das war sehr gut.

Cons:

Da es in der Stadt 2 Mercure Hotels gab,bin ich in dem falschen am Stadtrand gelandet.Das andere im Stadtzentrum war von der Adresse mit Navi nicht zu finden,da eine Nummernadresse.
Frühstück hatte besser sein können.

2026-06-26 via Nuitee
A
Aleks solo_traveller it
10
Pros:

Bellissimo

2026-06-26 via Nuitee
H
Hermann-Josef solo_traveller de
7
Pros:

Lage

Cons:

Fehlender Tresor

2026-06-26 via Nuitee
K
Knut couple de
8
2026-06-23 via Nuitee
W
Wassmer solo_traveller de
6
2026-06-23 via Nuitee
E
Esther couple de
10
Es war ein Traum…. wie im Paradies
Pros:

Alles – ein unglaubliches Erlebnis, inmitten von Mannheim💥💥💥
Frau Daniel an der Rezeption war eine ganz liebe Frau und am nächsten Tag auch das andere Personal. Ich musste nur schnell gehen und weiß die Namen nicht mehr.

Cons:

Mir hat nicht Nichts gut gefallen

2026-06-22 via Nuitee
Y
yusuf solo_traveller ch
5
Cons:

matratzen war zu hart

2026-06-21 via Nuitee
B
Beate solo_traveller de
5
Pros:

Das Personal ist sehr freundlich. Die Lage ist zentral, dennoch ist es einei ruhige Wohngegend .

Cons:

Leider ist der Teppichboden im Zimmer sehr fleckig.

2026-06-21 via Nuitee
R
Radu solo_traveller nl
8
2026-06-20 via Nuitee
M
Markus couple de
9
2026-06-19 via Nuitee