Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Terrace
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast selection
Spacious rooms
Cons:
Limited dining options
Noisy air conditioning
Some furniture is outdated

Categories

Cleanliness
9.05
Generally clean and well-maintained, although some areas could be updated.
Service
9.52
Staff is consistently friendly and helpful, contributing positively to the guest experience.
Location
9.45
Hotel is ideally located near the lake and public transport, making it easy to explore.
Room Quality
8.9
Rooms are spacious and comfortable though some mattresses may need improving.
Amenities
8.74
Offers decent amenities including a range of breakfast options and comfortable rooms.
Value for Money
8.6
Good value considering the location and overall quality, though some facilities were lacking.
Food and Beverage
9.25
Breakfast is praised for variety and quality, contributing positively to the stay.
Overall Experience
9.31
Guests report positive experiences overall, with minor drawbacks not detracting significantly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:37

Property Description

Luxurious Amenities
Hotel Polo in Ascona boasts air-conditioned rooms with cable TV, a minibar, and a private bathroom.

Convenient Location
Situated just 20 km from Lugano Airport, our hotel offers easy access for travelers.

Complimentary Services
Enjoy free WiFi in public areas and start your day right with a delicious breakfast.

Book your stay at Hotel Polo in Ascona now to experience luxury and convenience at its best!

Important information:

Check-in after 18:00 is only possible upon prior confirmation by the property. Please note that your check-in is otherwise not guaranteed. Contact details are stated in the booking confirmation. Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 85
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

9.1
Based on 170 reviews
Cleanliness: 9.05
Service: 9.52
Location: 9.45
Room Quality: 8.9
Amenities: 8.74
Value for Money: 8.6
Food and Beverage: 9.25
Overall Experience: 9.31
N
Nadine • couple • ch
8
2026-07-18 • via Nuitee
O
Oli • couple • ch
10
Hat alles gepasst.
Pros:

Sehr freundliche Angestellte. Top Lage.

2026-07-17 • via Nuitee
A
Andrea • couple • ch
7
2026-07-16 • via Nuitee
E
Enrico • extended_group • ch
6
2026-07-16 • via Nuitee
M
Michelle • extended_group • ch
9
2026-07-14 • via Nuitee
B
Bobby • solo_traveller • ch
10
Sehr empfehlenswert
Pros:

Zimmer, Personal, Sauberkeit und die Lage des Hotels, alles war tipptopp. Ich komme gerne wieder.

2026-07-14 • via Nuitee
M
Marc • couple • ch
10
Pros:

Reichhaltiges feines Frühstück

2026-07-13 • via Nuitee
F
Federico • solo_traveller • it
10
2026-07-09 • via Nuitee
F
Fabienne • couple • ch
9
2026-07-05 • via Nuitee
M
Markus • solo_traveller • ch
9
É um hotel que garante nossa melhor estadia!!!
Pros:

Ar condicionado funcionando perfeitamente; Wi-Fi muito bom; quatro, embora pequeno, tinha uma excelente distribuição para organizar tudo.

Cons:

O Box do banheiro não era bem isolado. Esse foi o único ponto que me deixou um pouco incomodada.

2026-07-05 • via Nuitee
K
Karsten • couple • de
8
Tip top , wir können das Polo empfehlen.
Pros:

Frühstück und Lage sind sehr gut. Man ist in wenigen Minuten am See und im Städtchen. Personal sehr freundlich und kompetent. Wir kommen gerne wieder.

Cons:

Das Zimmer war sehr warm weil es nicht klimatisiert war, es gab nur einen mobilen Lüfter. Das nächste Mal würde ich ein klimatisiertes Zimmer im Polo buchen.

2026-07-04 • via Nuitee
R
Raymond • couple • ch
10
Parfait
Pros:

Petit dej excellent!!!! Personnel très accueillant!!!

2026-07-01 • via Nuitee
D
Daniela • extended_group • ch
8
2026-06-29 • via Nuitee
U
Ursula • couple • us
8
Angenehmer Aufenthalt an praktischer Lage.
Pros:

Lage top ! Preisleistung gut. Parkplatz vorhanden. Nettes Personal. Zimmer mit AC. Frühstück hatten wir keines.

Cons:

Es war alles in Ordnung, haben nichts negatives gefunden.

2026-06-29 • via Nuitee
A
Anne-Lise • couple • ch
9
Jolie escapade
Pros:

Super petit déjeuner avec un service de qualité. Personnel de l'hôtel disponible, agréable et compétent. Chambre très agréable et confortable. La place de parking mise à disposition (sur demande) était également appréciable. L'hôtel est bien situé, notamment par rapport à l'arrêt de bus et le lungolago.

2026-06-26 • via Nuitee
R
Rudolf • solo_traveller • ch
6
2026-06-26 • via Nuitee
M
Moritz • solo_traveller • ch
9
Pros:

Gut organisiert, sehr freundlicher Staff, saubere und komfortable Zimmer, gute Lage trotzdem ruhig, Top-Frühstücksbuffet

Cons:

Der Nutzen der Klimaanlage im Zimmer ist begrenzt

2026-06-22 • via Nuitee
G
Geremia • couple • ch
10
2026-06-21 • via Nuitee
G
Guido • couple • ch
7
2026-06-18 • via Nuitee
S
Schaniel • couple • ch
6
Pros:

Es war früher besser Sorry

Cons:

Gartenzimmer zur Garage Einfahrt +Container,Küchenduft,Klima zu laut..alt.. für diesen Preis NEIN ohne Frühstück!!! Das Essen im Restaurant samt Bedienung war SUPER .

2026-06-17 • via Nuitee