Hotel Porta Faenza

Hotels
9 (3215 reviews)
Via Faenza 77 , Florence , IT
+39 334 720 9357

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Perfect location
Cons:
Some rooms could be bigger
Basic amenities could be improved

Categories

Cleanliness
9.14
Reviews highlighted the cleanliness of the hotel with multiple mentions of clean and comfortable rooms.
Service
9.11
Many reviews praised the friendly and helpful staff at the hotel.
Location
9.15
The location was frequently described as perfect and convenient, close to major attractions.
Room Quality
8.6
Some reviews noted the size of the rooms, with a few mentioning room quality could be improved.
Amenities
8.63
Basic amenities were generally well-received, but a few specific needs were pointed out.
Value for Money
9.09
The overall value was appreciated, with guests feeling they received good service for the price.
Food and Beverage
9.14
Breakfast received positive feedback, with guests enjoying the variety and quality of meals.
Overall Experience
9.11
The general sentiment indicates a very satisfying experience with high praise.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:34

Property Description

Historic Charm with Modern Comforts

Authentic Features: The hotel, once a home to a prominent Florentine family, boasts original terracotta, stonework, and a collection of ancient tools on display, preserving its rich history.

Convenient Location: Perfectly situated near the railway station and city center, this hotel provides easy access to Florence's main attractions, making it an ideal base for your explorations.

Exceptional Service: With a 24-hour reception staffed by friendly and attentive personnel, your every need will be met to ensure a memorable and enjoyable stay.

Experience the perfect blend of history and comfort at our hotel. Book now for an unforgettable stay in Florence.

Important information:

Please note that the cost of the parking differs for oversize cars.

When booking 4 or more rooms, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Location

Guest Reviews

9
Based on 3215 reviews
Cleanliness: 9.14
Service: 9.11
Location: 9.15
Room Quality: 8.6
Amenities: 8.63
Value for Money: 9.09
Food and Beverage: 9.14
Overall Experience: 9.11
F
Francesca • couple • it
6
Pros:

La gentilezza e disponibilità del personale alla reception

Cons:

Stanza molto piccola, pulizia superficiale

2026-10-31 • via Nuitee
J
Jorjana • couple • br
8
Hotel bem Localizado!
Pros:

Tivemos uma excelente experiência no Hotel, muito bem localizado, próximo a estação Firenze Santa Maria Novella (Firenze SMN) com fácil acesso aos principais pontos turísticos da cidade. O quarto era confortável, a limpeza impecável e o café da manhã era bom. A equipe foi atenciosa e prestativa durante toda a nossa estadia. Foi uma ótima escolha para aproveitar Florença com conforto e praticidade.

2026-10-30 • via Nuitee
C
Clare • solo_traveller • gb
8
Excellent stay, thank you.
Pros:

We liked the location. We liked the spacious room and the balcony we had. The breakfast was very good.

Cons:

Our room was quite dark unless we either opened the outside shutters or had the lights on.

2026-10-29 • via Nuitee
D
Dikla • solo_traveller • il
10
2026-10-29 • via Nuitee
D
danpin • solo_traveller • cn
8
2026-10-28 • via Nuitee
P
philippa • couple • fr
8
great stay would definatly stay again . very convinient area .
Pros:

beautiful building , very good staff . Nice comfortable room . very good breakfast . everyone was very helpful .

Cons:

The problem was breakfast they need 2 people serving and prering as some people were very demanding . and also if you were not down there first thing certain people took everything , some of us like a lay in on holiday and with only one waitress/cook it was impossible for the poor girl to keep up .

2026-10-28 • via Nuitee
E
Elda • couple • it
7
2026-10-28 • via Nuitee
R
Romea • couple • nl
8
Goed verblijf!
Pros:

De locatie is heel centraal!

Cons:

Het bed was erg klein voor 2 personen

2026-10-28 • via Nuitee
S
Skylab • extended_group • it
8
2026-10-27 • via Nuitee
B
Bibiana Elisa • family_with_children • br
9
Maravilhosa
Pros:

O hotel é muito aconchegante

Cons:

Não ter restaurante no hotel.

2026-10-26 • via Nuitee
V
Valentina • solo_traveller • it
10
Ottima posizione
Pros:

Accoglienza del personale. Nella hall c’è anche un piccolo Rifredi co di benvenuto. Ottima pulizia e colazione.

Cons:

Stanza un po’ piccolina ma molto bella e curata

2026-10-25 • via Nuitee
M
Maria • family_with_children • es
10
Pros:

La simpatia i amabilitat dels que hi treballen, la netedat, la ubicació.
S'hi torno a Florència hi tornaré a anar.

Cons:

Que l'habitació no tenia cap espai o taula o giny... per obrir la maleta i deixar-la oberta.
Que facin servir pots petitons de plàstic amb el gel de dutxa; quan menys plàstic millor per al medi ambient.

2026-10-24 • via Nuitee
M
Madona • extended_group • ge
10
2026-10-24 • via Nuitee
M
Mette • family_with_children • dk
9
Pros:

Fantastisk beliggenhed. Skønt værelse. God morgenmad.

Cons:

-

2026-10-23 • via Nuitee
A
ATHANASIOS • couple • gr
7
2026-10-23 • via Nuitee
C
Cordula • couple • de
10
Ein wunderbarer Ort
Pros:

Ein wunderbarer Ort, alles ist uneingeschränkt weiterzuempfehlen. Ruhig aber total zentral. Freundlich. Unkompliziert. Super sauber. Ein ganz tolles Zimmer mit herrlich gemütlichem Bett.

2026-10-21 • via Nuitee
R
Renata • couple • lt
10
Pros:

Cosy and clean room. Location is great - next to the train station and few minutes of walk to get to the City center. Breakfast was very good.

2026-10-21 • via Nuitee
K
Karsten • couple • de
10
2026-10-20 • via Nuitee
G
Gérald • couple • fr
8
Un hôtel bien placé au coeur de Florence pour une escapade de quelques jours
Pros:

Hôtel tres bien situé. Literie confortable. Salle de bains grande et bien equipee. Petit dejeuner assez complet. Personnel tres agreable.

Cons:

Le prix est quand même élevé vis à vis du standing somme toute "normal" de l hôtel.

2026-10-20 • via Nuitee
J
John-Robert • couple • no
9
Pros:

Super beliggenhet og veldig god frokost. Hyggelig personale. Anbefales !

2026-10-19 • via Nuitee