Hotel Porta Faenza

Hotels
9 (2848 reviews)
Via Faenza 77 , Florence , it

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Perfect location
Cons:
Some rooms could be bigger
Basic amenities could be improved

Categories

Cleanliness
9.14
Reviews highlighted the cleanliness of the hotel with multiple mentions of clean and comfortable rooms.
Service
9.11
Many reviews praised the friendly and helpful staff at the hotel.
Location
9.15
The location was frequently described as perfect and convenient, close to major attractions.
Room Quality
8.6
Some reviews noted the size of the rooms, with a few mentioning room quality could be improved.
Amenities
8.63
Basic amenities were generally well-received, but a few specific needs were pointed out.
Value for Money
9.09
The overall value was appreciated, with guests feeling they received good service for the price.
Food and Beverage
9.14
Breakfast received positive feedback, with guests enjoying the variety and quality of meals.
Overall Experience
9.11
The general sentiment indicates a very satisfying experience with high praise.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:34

Property Description

Historic Charm with Modern Comforts

Authentic Features: The hotel, once a home to a prominent Florentine family, boasts original terracotta, stonework, and a collection of ancient tools on display, preserving its rich history.

Convenient Location: Perfectly situated near the railway station and city center, this hotel provides easy access to Florence's main attractions, making it an ideal base for your explorations.

Exceptional Service: With a 24-hour reception staffed by friendly and attentive personnel, your every need will be met to ensure a memorable and enjoyable stay.

Experience the perfect blend of history and comfort at our hotel. Book now for an unforgettable stay in Florence.

Important information:

Please note that the cost of the parking differs for oversize cars.

When booking 4 or more rooms, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 29 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 3 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9
Based on 2848 reviews
Cleanliness: 9.14
Service: 9.11
Location: 9.15
Room Quality: 8.6
Amenities: 8.63
Value for Money: 9.09
Food and Beverage: 9.14
Overall Experience: 9.11
A
Anas • couple • it
10
2026-03-14 • via Nuitee
S
Svetlana • couple • ru
10
2026-03-14 • via Nuitee
M
mariella • solo_traveller • it
8
2026-03-14 • via Nuitee
H
Hugo • solo_traveller • pt
10
2026-03-13 • via Nuitee
D
DAN • couple • ca
9
2026-03-13 • via Nuitee
M
Michela • extended_group • it
10
Piacevole sorpresa
Pros:

Posizione eccellente, massima pulizia , estrema cortesia e disponibilità del personale

Cons:

Nulla

2026-03-13 • via Nuitee
K
Kobzar • family_with_children • us
10
I would stay there again
Pros:

The location and the property was clean, the staff was friendly

Cons:

The location and the size of the room

2026-03-12 • via Nuitee
F
Francesca A. • couple • it
9
2026-03-12 • via Nuitee
G
Gusmao • solo_traveller • br
10
2026-03-11 • via Nuitee
D
Debra • solo_traveller • us
10
2026-03-11 • via Nuitee
A
Ana • couple • es
9
Recomendaria este hotel a cualquiera que vaya a florencia
Pros:

La ubicación es perfecta, cerca de todo y del tranvia que te lleva al aeropuerto. El desayuno muy rico y las habitaciones muy cómodas.

Cons:

Al llegar no nos explicaron apenas nada y la mujer del desayuno no te pregunta si quieres café ni como funciona todo.

2026-03-11 • via Nuitee
B
Beata"" • family_with_children • pl
9
2026-03-10 • via Nuitee
A
Ana • family_with_children • es
9
Pros:

La localizacion, camas comodas, agradable, espacioso, limpio, buen desayuno, buen servicio

Cons:

Todo bien

2026-03-10 • via Nuitee
C
carlos • couple • ar
9
Pros:

Amabilidad del personal, limpieza, ambientación del hotel, buen desayuno

2026-03-09 • via Nuitee
T
Tatiana • couple • ru
9
Pros:

Гостиница удобно расположена. От вокзала 5 мин пешком. Рядом Собор, до всех достопримечательностей пешком. На улице полно ресторанчиков. Зашли в соседний и остались довольны.
Номер нормальный по размеру, хорошая сантехника. Полотенца меняли, был шампунь.
Завтрак приличный, всего хватало. Хороший отель на пару ночей.

Cons:

Не вкусный кофе на завтраке. Наверное, они думают, что для любителей американо все сойдет.

2026-03-09 • via Nuitee
A
Alvaro • couple • es
10
2026-03-09 • via Nuitee
J
Jelena • extended_group • ee
10
2026-03-09 • via Nuitee
G
GAKUTO • couple • jp
10
2026-03-08 • via Nuitee
A
Arlinda • extended_group • al
10
Pros:

Amazing location, very close to train station and very close to the center. The room was super clean and the bed super comfy. The receptionists were so helpful and gentilissime. Perfect stay in Firenze 💫

2026-03-08 • via Nuitee
R
Renja • couple • fi
10
2026-03-08 • via Nuitee