Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Lift / Elevator
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Cleanliness issues
Noisy rooms
Outdated decor

Categories

Cleanliness
7.5
Several mentions of cleanliness but also notable complaints about sticky floors and dated conditions.
Service
9.5
Staff was frequently mentioned as friendly and helpful.
Location
9
Location was generally convenient and well-situated.
Room Quality
8
Room quality received mixed reviews, with mentions of noise and outdated furnishings.
Amenities
8
Amenities were noted, but specific complaints about missing items like an electric kettle were mentioned.
Value for Money
8.5
Commentary on price suggests that some felt it did not match expectations.
Food and Beverage
9
Breakfast received positive remarks; overall food quality is satisfactory.
Overall Experience
8.5
Overall, guests had a pleasant experience with meaningful feedback for improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:25

Property Description

Convenient Location
Located just off Interstate 94, MainStay Suites Madison East is only a 20-minute drive from the University of Wisconsin, making it an ideal choice for travelers seeking comfort and accessibility.

Comfortable Accommodations
Each suite and studio at this Madison property features free Wi-Fi, cable TV, and a kitchenette with a dishwasher. The addition of a sofa bed ensures a relaxing stay for all guests.

Fantastic Amenities
Guests can take advantage of the indoor pool, fitness center, and hot tub during their stay. Additionally, the hotel offers a snack bar, meeting facilities, and banquet halls for various events and gatherings.

Book your stay at MainStay Suites Madison East now for a perfect blend of convenience and comfort.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 256 reviews
Cleanliness: 7.5
Service: 9.5
Location: 9
Room Quality: 8
Amenities: 8
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 8.5
R
Rosemary • extended_group • us
10
2026-03-06 • via Nuitee
M
Marcia • solo_traveller • us
9
It was a super short stay, but it was very comfortable and I would definitely stay again.
Pros:

I had to leave for my flight in the early morning and brought my own breakfast with me. It was nice to have a place to keep it cold and cook it in the morning. It was also nice to have a place to sit and relax in the evening before going to bed, that wasn't my bed. The bed was THE MOST comfortable hotel bed I've ever slept in.

Cons:

No soap at kitchen sink.

2026-03-01 • via Nuitee
S
Solivan • solo_traveller • us
10
2026-02-28 • via Nuitee
T
Tramaine • couple • us
10
2026-02-24 • via Nuitee
J
Julie • family_with_children • us
8
Pros:

Staff was very nice.

Cons:

Maybe dont be stingy with the waffle batter in the morning. (BREAKFAST WENT UNTIL 9 AM, BUT THE WAFFLE BATTER RAN OUT BEFORE 8:30 AM BOTH MORNINGS WE WERE THERE. Then when someone requested more, enough was made for four small waffles. Folks requested more batter again and again until 9 AM rolled around.)

2026-02-09 • via Nuitee
K
Krista • couple • us
7
Pros:

Clean and fairly quiet.

Cons:

Lack of door seals showing direct light shining through hotel room door from hallway.

2026-02-09 • via Nuitee
J
Johan • couple • us
10
Pros:

Furniture

2026-02-09 • via Nuitee
N
Nicole • family_with_children • us
9
Nice place to stay
Pros:

The room was clean and comfortable. Everything we needed was available in the room. Location was great, it was close to restaurants.

Cons:

The bubbles weren't working in the hot tub, but it was still hot.

2026-01-29 • via Nuitee
S
SUZANNE • family_with_children • us
5
The pool had too many chemicals and the hot tub didn’t work
Pros:

Breakfast was good staff was very helpful

Cons:

My grandkids ended up with burn like rashes from the pool chemicals. After talking to the front desk clerk, the pool was then closed.
The whirlpool hot tub jets didn’t work

2026-01-22 • via Nuitee
B
Brynn • family_with_children • us
2
Liked layout of room, but would not stay again.
Pros:

layout of room was nice.

Cons:

Shower only had cold water. If you put handle to hot, it was ice cold. If you turned it all the way to cold, it was luke warm.

2026-01-19 • via Nuitee
H
HECTOR • couple • pr
10
2026-01-08 • via Nuitee
H
HECTOR • couple • pr
10
2026-01-04 • via Nuitee
P
Praviona • extended_group • us
9
2025-12-28 • via Nuitee
T
Tricia • couple • us
9
2025-11-29 • via Nuitee
F
Frisk • solo_traveller • us
9
2025-11-26 • via Nuitee
W
Williamson • couple • us
9
My stay was nice. The rooms were quite larger than I expected. AC works well, but just a tad loud. Overall it was a grea
Pros:

It was very clean and maintained. Good amount of parking for its size.

Cons:

No complaints.

2025-11-25 • via Nuitee
M
MUHAMMAD ALI • family_with_children • pk
10
2025-11-03 • via Nuitee
M
Michael • couple • us
10
Great work/leisure location
Pros:

East side location was great.
Easy place to work from

2025-11-02 • via Nuitee
K
Kodi • couple • us
4
2025-10-28 • via Nuitee
J
James • solo_traveller • us
7
2025-10-16 • via Nuitee