Quality Inn & Suites Lake Charles South

Hotels
•
Quality Inn
4.9 (271 reviews)
3211 Venture Park Drive , Lake Charles , US
+1 337-480-0898

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Nice shower (for some guests)
Breakfast was good for guests who received it
Cons:
Unclean rooms (stains reported)
No pool / no breakfast for some guests
AC and other in-room maintenance issues (outlets, phone, shower handle)
Pet policy / booking miscommunication
Perceived poor value for price

Categories

Cleanliness
2.8
Multiple guests reported unclean rooms (dirty bed, urine stains, 'it was unclean'), though one reviewer noted their room was clean.
Service
6.2
Staff described as friendly and tried to help (tried to fix AC), but there were service limitations (couldn't change rooms, booking/pet miscommunication).
Location
8.5
Several reviews explicitly praise the location ('La ubicación', 'Location').
Room Quality
3.3
Multiple maintenance and comfort issues: AC barely blew cold, phone didn't work, outlets for coffee maker/hair dryer failed, shower handle fell off; one guest noted the shower was nice.
Amenities
3.6
Guests reported missing or nonfunctional amenities (no pool in July, some had no breakfast available, in-room outlets not working).
Value for Money
3
At least one guest felt the price (over $100) did not reflect available amenities (no pool, no breakfast) and thus poor value.
Food and Beverage
5.8
Mixed reports: one guest said breakfast was good, others reported no breakfast available — inconsistent experience.
Overall Experience
6
Overall mixed: strong location and generally helpful staff offset by cleanliness and maintenance issues; some guests were very unhappy and one did not stay due to policy/expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:15

Property Description

Convenient Location
Situated at the crossroads to Mississippi, Texas, and Louisiana, Quality Inn & Suites Lake Charles offers a gateway to Cajun country.

Comfortable Accommodations
Guest rooms feature cherry wood furniture, coffee makers, and cozy decor. Suites include extra amenities like microwaves and sofa sleepers.

Business-Friendly Services
With free high-speed internet, business suites, and complimentary copy/fax services, we cater to the needs of our corporate guests.

Book now for a relaxing stay near Lake Charles Regional Airport, local attractions, and outdoor activities.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCH

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

4.9
Based on 271 reviews
Cleanliness: 2.8
Service: 6.2
Location: 8.5
Room Quality: 3.3
Amenities: 3.6
Value for Money: 3
Food and Beverage: 5.8
Overall Experience: 6
L
Leonel • couple • us
8
2026-11-01 • via Nuitee
D
dylan • couple • us
3
Pros:

Idk

Cons:

Did not clean room before we got in it bed dirty piss stains

2026-10-28 • via Nuitee
S
Shala • family_with_children • us
4
2026-10-08 • via Nuitee
O
Osman • couple • us
6
Pros:

La ubicación

2026-08-13 • via Nuitee
J
Jean • solo_traveller • us
4
Pros:

Shower was nice

Cons:

No pool or breakfast it was over 100 dollars and no pool in july and no breakfast

2026-07-12 • via Nuitee
C
Charlotte • solo_traveller • us
1
Very unhappy with my stay room was dirty
Pros:

Location

Cons:

It was unclean

2026-07-05 • via Nuitee
M
massie • solo_traveller • us
1
Pros:

nothing

Cons:

place was not as describe, no pets allowed, but I specifically said I had one. Did not stay at roo..

2026-07-05 • via Nuitee
R
Rebecca • solo_traveller • us
7
It was alright.
Pros:

Staff was nice, but ac in my room didn't hardly blow cold, staff tried to fix it. . Breakfast was good and the room was clean though.

Cons:

That they couldn't change me rooms, that i couldn't sleep because it was too hot in the room. Ac I n my room barely blew cold, hotel was booked. Also the phone in the room didn't work.

2026-06-29 • via Nuitee
L
Latasha • solo_traveller • us
7
2026-06-25 • via Nuitee
A
Arleth • couple • us
1
2026-06-02 • via Nuitee
L
Latasha • solo_traveller • us
10
2026-06-01 • via Nuitee
W
Wade • solo_traveller • us
1
2026-05-15 • via Nuitee
B
Bartos • solo_traveller • us
5
N/A
Pros:

N/A

Cons:

outlet for coffee maker and hair dryer didn't work. Handle in the shower fell off.

2026-05-10 • via Nuitee
G
Gregory • couple • us
10
2026-05-03 • via Nuitee
Y
Yecica • solo_traveller • ve
10
2026-05-03 • via Nuitee
J
Jay • solo_traveller • us
1
2026-04-25 • via Nuitee
R
Roberts • couple • us
6
2026-04-21 • via Nuitee
M
Marrissa • couple • us
10
2026-04-01 • via Nuitee
D
Danira • family_with_children • us
2
2026-03-30 • via Nuitee
L
Logan • couple • us
7
2026-03-27 • via Nuitee