Quality Inn & Suites Lake Charles South

Hotels
•
Quality Inn
5.1 (391 reviews)
3211 Venture Park Drive , Lake Charles , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Staff friendliness
Location
Cons:
Unclean rooms
Poor maintenance
Unmet amenities promises
Safety concerns

Categories

Cleanliness
3.93
Multiple mentions of mold, unpleasant smells, and unclean conditions.
Service
7.9
Staff friendliness noted, though overall service issues present.
Location
5.94
Mentioned as sketchy and unsafe, with high foot traffic.
Room Quality
4.39
Significant issues noted with mold, smells, and poor maintenance.
Amenities
3.42
Many advertised amenities like breakfast and pool were unavailable.
Value for Money
6.38
Value is poor considering the issues with cleanliness and amenities.
Food and Beverage
3.43
Breakfast was not available as promised.
Overall Experience
5.4
Overall experience marred by cleanliness, service, and unfulfilled promises.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:56

Property Description

Convenient Location
Situated at the crossroads to Mississippi, Texas, and Louisiana, Quality Inn & Suites Lake Charles offers a gateway to Cajun country.

Comfortable Accommodations
Guest rooms feature cherry wood furniture, coffee makers, and cozy decor. Suites include extra amenities like microwaves and sofa sleepers.

Business-Friendly Services
With free high-speed internet, business suites, and complimentary copy/fax services, we cater to the needs of our corporate guests.

Book now for a relaxing stay near Lake Charles Regional Airport, local attractions, and outdoor activities.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCH

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

5.1
Based on 391 reviews
Cleanliness: 3.93
Service: 7.9
Location: 5.94
Room Quality: 4.39
Amenities: 3.42
Value for Money: 6.38
Food and Beverage: 3.43
Overall Experience: 5.4
C
Charlotte • solo_traveller • us
1
Very unhappy with my stay room was dirty
Pros:

Location

Cons:

It was unclean

2026-07-05 • via Nuitee
M
massie • solo_traveller • us
1
Pros:

nothing

Cons:

place was not as describe, no pets allowed, but I specifically said I had one. Did not stay at roo..

2026-07-05 • via Nuitee
R
Rebecca • solo_traveller • us
7
It was alright.
Pros:

Staff was nice, but ac in my room didn't hardly blow cold, staff tried to fix it. . Breakfast was good and the room was clean though.

Cons:

That they couldn't change me rooms, that i couldn't sleep because it was too hot in the room. Ac I n my room barely blew cold, hotel was booked. Also the phone in the room didn't work.

2026-06-29 • via Nuitee
L
Latasha • solo_traveller • us
7
2026-06-25 • via Nuitee
A
Arleth • couple • us
1
2026-06-02 • via Nuitee
L
Latasha • solo_traveller • us
10
2026-06-01 • via Nuitee
W
Wade • solo_traveller • us
1
2026-05-15 • via Nuitee
B
Bartos • solo_traveller • us
5
N/A
Pros:

N/A

Cons:

outlet for coffee maker and hair dryer didn't work. Handle in the shower fell off.

2026-05-10 • via Nuitee
Y
Yecica • solo_traveller • ve
10
2026-05-03 • via Nuitee
G
Gregory • couple • us
10
2026-05-03 • via Nuitee
J
Jay • solo_traveller • us
1
2026-04-25 • via Nuitee
R
Roberts • couple • us
6
2026-04-21 • via Nuitee
M
Marrissa • couple • us
10
2026-04-01 • via Nuitee
D
Danira • family_with_children • us
2
2026-03-30 • via Nuitee
L
Logan • couple • us
7
2026-03-27 • via Nuitee
B
Bohagon • couple • us
5
Below average
Pros:

Convenient

Cons:

Ac was leaking floor has softened spots

2026-03-23 • via Nuitee
A
Antony • solo_traveller • us
5
2026-03-17 • via Nuitee
A
Aaron • family_with_children • us
5
Cons:

Take photo of broken or missing part

2026-03-09 • via Nuitee
T
Tom • solo_traveller • us
7
Got sleep
Pros:

Slept well

Cons:

No breakfast offered though I booked on line where it said free breakfast.
So take it off the ad or have it available
👍

2026-03-08 • via Nuitee
K
Kathryn • couple • us
1
Will not stay again.
Pros:

Yes they had breakfast. The people there were somewhat nice. Close to some good places to eat. The shower was nice.

Cons:

The room had holes in the walls. The TV volume did not work. The refrigerator leaked water everywhere. They gave us 1 towel. We went to go ask them about the TV and the refrigerator no one came to fix it. They didnt offer us another room. There was an electrical outlet that was open. The microwave was nasty. Overall terrible stay.

2026-02-23 • via Nuitee