SpringHill Suites Grand Rapids North

Hotels
SpringHill Suites
8.6 (220 reviews)
450 Center Drive , Grand Rapids , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Fantastic staff
Convenient location
Cons:
Serious cleanliness issues
Limited breakfast options

Categories

Cleanliness
5.8
The first room had hair all over the shower and mold as well. The second room had cob webs, water stains on the ceiling, and dead bugs on the pull-out mattress.
Service
9.76
The staff is fantastic. Very sweet staff and very clean.
Location
9.8
Perfect distance from downtown Grand Rapids and an easy Uber ride away.
Room Quality
7.76
Nice rooms, but had some cleanliness issues.
Amenities
8.78
Decent breakfast options but could be better.
Value for Money
9.24
Considering amenities and service, it provides good value for the stay.
Food and Beverage
8.29
Breakfast left much to be desired, just small biscuits and oatmeal.
Overall Experience
9.37
Overall, a good stay despite significant cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:08

Property Description

Convenient Location
Situated in Grand Rapids, just a stone's throw away from the Fifth Third Ballpark and a short drive from the Grand Rapids Convention Center.

Modern Amenities
Enjoy a well-equipped gym, a refreshing indoor pool, and complimentary Wi-Fi during your stay at the SpringHill Suites Grand Rapids North.

Comfortable Accommodations
Indulge in cable TV, a convenient work desk, and in-room mini-bar. Each room also features a microwave and tea/coffee maker for your convenience.

Ready to experience a blend of convenience and comfort? Book your stay at the SpringHill Suites Grand Rapids North now and make the most of your visit to Grand Rapids!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRR

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 220 reviews
Cleanliness: 5.8
Service: 9.76
Location: 9.8
Room Quality: 7.76
Amenities: 8.78
Value for Money: 9.24
Food and Beverage: 8.29
Overall Experience: 9.37
D
Dezari family_with_children us
10
Pros:

I love Springhill suites

2026-01-26 via Nuitee
J
Janine family_with_children us
10
2026-01-25 via Nuitee
B
Becky extended_group us
10
2026-01-22 via Nuitee
M
Mark couple us
1
Terrible
Pros:

They refunded the money spent for the first night.

Cons:

The first room had hair all over the shower and mold as well. The second room had cob webs, water stains on the ceiling, and dead bugs on the pull out mattress. The pillows had yellow stains and the pillow case was ripped.

2026-01-19 via Nuitee
D
Dianna extended_group us
10
Perfect!
Pros:

Very clean, nice staff

Cons:

Everything was perfect!

2026-01-19 via Nuitee
N
Nicholas couple us
10
Great location, will stay again!
Pros:

Location

Cons:

$4 bottle of water only payable by room charge 😠

2026-01-19 via Nuitee
M
Melissa family_with_children us
10
Pros:

The room was very nice and the location was easy to find

Cons:

Nothing had a great stay

2026-01-11 via Nuitee
M
Morgan family_with_children us
9
Pros:

It was just what we needed after getting stuck in bad weather.

2025-12-30 via Nuitee
J
Jennifer couple us
10
2025-12-26 via Nuitee
J
Jared family_with_children us
10
Pros:

The staff is fantastic. They are lucky to have each of them.

2025-12-03 via Nuitee
C
Connie couple us
9
Great park & fly option
Pros:

Convenient and they offer a shuttle to the airport

Cons:

Would have liked a softer pillow option

2025-11-10 via Nuitee
A
Amy couple us
8
Perfect stay for quick getaway
Pros:

Location

2025-11-02 via Nuitee
A
Alexandria
8
Perfect stay
Pros:

Very clean, beds were very comfy, and the breakfast was awesome. Perfect stay!

2025-10-12 via Nuitee
P
Priscilla family
6
Pros:

We booked for a king size bed, but found a queen bed in our bedroom. We were informed there were no other rooms available.

2025-10-11 via Nuitee
R
Rachel family
4
Pros:

This hotel was atrocious. Where do I even begin? Thankfully, this was not supposed to be a “fun” stay. We were displaced from our home due to flooding and this was an emergency stay until we got into an Airbnb.

The toilet was clogged as soon as we entered the room. We called staff, they brought us a trash bag covered toilet plunger to de-clog the toilet ourselves. The one we did NOT clog. Not only that, but it easily clogged the rest of the trip, and we had to call for the plunger two other times in two days.

WiFi is not free. You have to be a member to have access to the WiFi.

The breakfast was a sad excuse. There was never any bacon or sausage or non-dairy options for protein. No fruit. Just yogurt, stale bagels and oatmeal were the only options on weekdays. They added waffles on Saturday, but there was a long line and I have four kids.

Our door to our room would not close from the outside when we left the room. The dead bolt lock kept getting stuck every single time we went to leave we had to mess with it for 5 minutes to get it to close.

The pool was really cold, and much smaller than advertised. It barely had enough room for our family to play in it. Thankfully, no one else came in when we did or we’d be sardines.

2025-10-02 via Nuitee
J
James
8
Pros:

The room was setup very nice. Refrigerator and microwave in room, continental breakfast offered in the morning. The only negative thing I can say was there were 5 different spider nests around ceiling that we had to let front desk know about. They did not take care of issue while we were there.

2025-10-02 via Nuitee
S
Sean family
10
Pros:

Staff were very friendly. The rooms were clean and spacious. The area is very convenient. I definitely recommend !

2025-09-29 via Nuitee
D
Deah
10
Pros:

Free my desk guys were great! Very nice and helpful.

2025-09-22 via Nuitee
B
Bruce
8
Pros:

2025-09-18 via Nuitee
A
amy friends
10
Pros:

Springhill suites was a perfect distance from downtown Grand Rapids an easy Uber ride away

2025-09-14 via Nuitee