Garner Hotel Liberty Lake by IHG

Hotels
•
Garner
7 (309 reviews)
2327 N Madson Street , Liberty Lake , US
+1 509-255-3303

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
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Review Highlights

Pros:
Consistently praised cleanliness (very/exceptionally clean)
Friendly, helpful and efficient staff
Indoor pool and 24-hour hot tub
Good/free breakfast noted by multiple guests
Comfortable beds and generally quiet rooms
Cons:
Perceived poor value for money / price does not match quality
Room upkeep issues on longer stays (sheets not changed, ran out of soap, no vacuum)
Signs of dated/cheap finishes and confusing TV remote
Occasional noise from other guests (early morning stomping)
Inconsistent food quality (warm/rubbery) and no in-room coffee/Keurig
Isolated incidents: elevator problems, spider in hot tub, rotten food item reported

Categories

Cleanliness
8.5
Consistently praised across reviews as 'very clean' and 'exceptionally clean'; a few housekeeping failures on extended stays were reported (sheets not changed), but overall cleanliness is a clear strength.
Service
8.5
Staff repeatedly described as friendly, helpful, cheerful and efficient; several guests explicitly praised the service and helpfulness of staff.
Location
7.5
Multiple mentions of a good, convenient location and easy to find; generally positive but not a dominant theme.
Room Quality
6
Mixed feedback: rooms described as comfortable and quiet with comfy beds, but guests noted dated/cheap finishes, TV/remote issues, lack of in-room Keurig, and serious housekeeping lapses during longer stays.
Amenities
7
Strong points include an indoor pool and 24-hour hot tub; negatives include an incident with a spider in the hot tub, elevator problems, and missing in-room coffee options.
Value for Money
5.5
Several guests felt the price did not match the quality (explicit headline complaint and a guest noting higher-than-expected charges); value perception is a notable weakness.
Food and Beverage
6.5
Breakfast received mixed reviews—some called it great while others reported warm/rubbery items and disappointments (no in-room coffee); generally acceptable but inconsistent.
Overall Experience
6.5
Overall sentiment leans positive (multiple 'would stay again' and 'we'll be back' comments, clean facility), tempered by noise incidents, housekeeping failures on long stays, and perceived value issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:15

Property Description

Convenient Location
Situated between Spokane and Coeur d'Alene, the Quality Inn & Suites of Liberty Lake offers easy access to nearby attractions and outdoor activities.

Relaxing Amenities
Guests can unwind in the indoor heated pool and oversized hot tub, perfect for a rejuvenating experience after a day of exploring.

Comfortable Accommodations
Each pet-friendly guest room features modern amenities such as a flat-screen HD cable TV, a small refrigerator, and a work desk, ensuring a comfortable stay for all visitors.

Don't miss out on a delightful stay at the Quality Inn & Suites of Liberty Lake. Book now to enjoy these fantastic amenities and more!

Important information:

When traveling with pets, please note that an extra charge of $25 per pet, per night applies. Please note that a maximum of [ 2 ] pet(s) is allowed. Please kindly note that property only allow dogs as pet at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GEG

Location

Guest Reviews

7
Based on 309 reviews
Cleanliness: 8.5
Service: 8.5
Location: 7.5
Room Quality: 6
Amenities: 7
Value for Money: 5.5
Food and Beverage: 6.5
Overall Experience: 6.5
C
Cross • couple • us
10
2026-11-02 • via Nuitee
A
Amanda • couple • us
9
Would stay again
Pros:

Good free breakfast, 24 hour pool and hot tub, friendly staff, great value

Cons:

Could use some updating, sounded like person above us was stomping around from 4a-6a, not the hotel’s fault but still sucked

2026-10-30 • via Nuitee
S
Steven • extended_group • us
10
Excellent accommodations for tired motorcyclists
2026-10-27 • via Nuitee
M
Maria de la O • couple • us
9
Great
Pros:

Breakfast great pool warm enjoyed

Cons:

Elevator problem

2026-09-18 • via Nuitee
R
ron • solo_traveller • us
10
Pros:

it was good

Cons:

tv could’ve operated better

2026-09-11 • via Nuitee
N
Natasha • couple • us
10
Booked for the room options loved the experience
Pros:

Lots of room options, comfortable, quiet, nice indoor pool.

Cons:

N/A

2026-09-08 • via Nuitee
K
Kyler • family_with_children • us
10
Clean and comfortable
Pros:

Very clean

Cons:

Everything was good

2026-08-31 • via Nuitee
F
Francisco • couple • us
4
The price does not match the quality of the hotel.
Pros:

N/a

Cons:

The price does not match the quality of the hotel, your paying for something high end and getting something worse than a super 8

2026-08-17 • via Nuitee
R
Robert • couple • us
7
Good place for a short stay.
Pros:

The place was very clean, especially in comparison to some other hotels in the area. Similarly, the parking situation is fine and without safety concerns. The service was very friendly and very efficient. Wife loved the easy availability and use of the pool and spa.

Cons:

The appointments look cheap, like the company saved every dime that they could in building the place. The color scheme is depressing, meaning in the use of blues and dark cool colors. Using the TV remote guide is quite unnecessarily challenging and confusing.

2026-08-12 • via Nuitee
P
Paula • family_with_children • us
10
We wish we were staying here longer.
Pros:

Great facility. Exceptionally clean.

2026-08-04 • via Nuitee
O
Olivercolleen • solo_traveller • us
7
Pros:

Location

Cons:

What I didn't like was that I paid $19 4 for the room and I saw for the exact same day when I went in it was $146 under booking.com and I asked looking up, about it and their answer was lame

2026-07-22 • via Nuitee
L
Leonardo • family_with_children • us
8
2026-07-17 • via Nuitee
S
STEVEN • couple • us
10
2026-07-10 • via Nuitee
F
Forbes • solo_traveller • us
10
2026-07-03 • via Nuitee
S
Sharen • family_with_children • us
8
2026-07-01 • via Nuitee
R
Robert • family_with_children • us
4
Family vacation with a few minor twist
Pros:

The staff were great, get it’s a renovated hotel but lots of things could’ve made this better.

Cons:

Banana was rotten, they didn’t change sheets for a five night stay…we even pulled the sheets as our two year old and new born both had accidents…ran out of soap, no vacuum for five days, or trash emptied…hot tub had a massive spider taking a soak as well…

2026-06-25 • via Nuitee
J
Jody • couple • us
10
Very good
Pros:

Nice hotel. Beds were comfy

Cons:

I have to drink special coffee, so I bring my own pods. They didn’t have a Keurig machine in the room. I wish they had.

2026-06-25 • via Nuitee
R
Rory • family_with_children • us
9
We’ll be back😁
Pros:

Very clean and easy to find our way around

Cons:

N/A

2026-06-21 • via Nuitee
A
Angela • solo_traveller • us
8
2026-06-08 • via Nuitee
R
Renee • solo_traveller • us
10
2026-05-28 • via Nuitee