WoodSpring Suites Naples West

Hotels
•
WoodSpring
7.2 (380 reviews)
2600 Tamiami Trail East , Naples , us
+1 239-676-0483

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Pets allowed
Facilities for disabled guests
Private parking
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Good location
Some staff attentive
Cons:
Poor cleanliness
Unpleasant room conditions
Rude staff in some instances

Categories

Cleanliness
4.69
Numerous mentions of cleanliness issues, including roaches and dirty rooms.
Service
8.16
Mixed feedback on service; some guests reported good interactions while others encountered rude staff.
Location
8.2
Good location mentioned, but concerns raised about safety due to other guests.
Room Quality
6.65
Complaints about noise and air conditioning problems, as well as undesirable room conditions.
Amenities
7.18
Lacks essential amenities like air conditioning and clean facilities.
Value for Money
6.14
Concerns regarding pricing for the quality received, especially considering cleanliness.
Food and Beverage
8.69
No specific issues mentioned regarding food and beverage, assumed average.
Overall Experience
7.86
Overall mixed experience; some guests had positive interactions but many expressed dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:45

Property Description

Convenient Location
Located in the heart of East Naples, WoodSpring Suites Naples West offers easy access to popular attractions like Tin City, Gulf Shores Marina, and Collier Museum of The Everglades, making it the perfect choice for travelers looking to explore the area.

Modern Amenities
Enjoy a comfortable stay in our air-conditioned rooms equipped with free WiFi, a fitness centre, and private bathrooms. Each room also features a desk, flat-screen TV, and a fridge for your convenience, ensuring a relaxing and enjoyable experience during your visit.

Nearby Attractions
Explore nearby attractions such as Port - O - Call Marina, Naples Botanical Garden, Von Liebig Art Center, and Southpointe Marina, all just a short distance away from the hotel. With Naples Municipal Airport in close proximity, your travel plans are made easy.

Book your stay at WoodSpring Suites Naples West for a memorable and hassle-free accommodation experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.2
Based on 380 reviews
Cleanliness: 4.69
Service: 8.16
Location: 8.2
Room Quality: 6.65
Amenities: 7.18
Value for Money: 6.14
Food and Beverage: 8.69
Overall Experience: 7.86
G
giorge • couple • us
10
2026-08-21 • via Nuitee
G
giorge • couple • us
10
2026-08-21 • via Nuitee
R
Radcliffe • solo_traveller • us
6
2026-08-15 • via Nuitee
J
John • solo_traveller • us
6
Pros:

Just needed sleep. Bed was comfy.

Cons:

Television was impossible to navigate!

2026-07-21 • via Nuitee
H
Henry • couple • us
6
Need to pay attention to engineering of maintenance group.
Pros:

Location

Cons:

For a big hotel like this not having an Ice machine working in the facility and forcing the client to leave the premises to buy ice is incredible. Nice tv, however, no remote. Also, shower head not properly secure and A/C not achieving the desire temperature.

2026-07-20 • via Nuitee
P
Perez • solo_traveller • us
6
Pros:

It was very close to the tourist attractions and easy to move around.

Cons:

There were a few roaches on the walls and on the floors

2026-07-08 • via Nuitee
D
Disna • family_with_children • us
1
Pros:

I am sorry
I didn't want to write this but it was really a very bad experience

Cons:

Bad service, the room smelled bad, I wanted to cancel to leave and they didn't refund my money, the room was not well tidy

2026-07-06 • via Nuitee
V
Vergara • solo_traveller • us
1
Tuve que dormir en la calle
Pros:

Absolutamente nada

Cons:

Fue la peor experiencia q he vivido. Hice mi pago online el dia de la entrada antes de llegar y cuando llegué al hotel no tenía habitación. Así de simple me dijeron que estaba muy lleno y que no tenían nada para mi. Conmigo iban 3 familias q también habían reservado y sus habitaciones estaban incompletas con menos camas. No pude quedarme y estoy esperando q me devuelvan mi dinero

2026-07-06 • via Nuitee
R
Rivera • solo_traveller • us
3
Confirm you Have a Room
Pros:

The location in Naple is near all types of stores, the room had a big fridge, stove, and excellent air conditioning.

Cons:

The hotel was overbooked, the check in took one hour and a half waiting for I do know what, other customers were told to leave no matter they had book number, there is no excuse no matter it was a 4th of July.
Also, the toilet had no water, we used the bucket where the toilet paper was to clean it.
Also, roaches around the room and the room smelled of cigarettes..

2026-07-06 • via Nuitee
M
Michellemw • solo_traveller • nz
6
Cons:

Homelessness are around the hotel property, have to be careful when walking outside

2026-07-02 • via Nuitee
G
Grant • couple • us
3
Cons:

Mold

2026-06-19 • via Nuitee
G
GLORIA • couple • us
10
Nice
Pros:

Clean

Cons:

Good location

2026-06-01 • via Nuitee
C
Casseus • couple • us
10
2026-05-31 • via Nuitee
A
Aitile • solo_traveller • us
8
2026-05-03 • via Nuitee
K
Karina • family_with_children • us
1
I did not stay at the property.
Pros:

My experience was extremely disappointing. The property smelled strongly of marijuana, and there were cockroaches in the room. The conditions were unacceptable and not suitable for guests, especially families.

After reporting these issues, the front desk staff told me that I could cancel the reservation and that I would be refunded. Based on that information, I left the property. However, later I received an email stating that they would not honor the refund.

Cons:

I felt misled and very dissatisfied with how this situation was handled. I would not recommend this property unless major improvements are made in cleanliness, safety, and customer service.

2026-04-28 • via Nuitee
J
Jay • solo_traveller • us
1
Cons:

Everything roaches everywhere when I turned the lights on

2026-04-27 • via Nuitee
J
Javier • solo_traveller • es
2
Decent location, terrible stay.
Pros:

Close to Naples Downtown.

Cons:

Facilities were dated, bed wasn’t comfortable, other guests were loud and experience was terrible due to all noises. Hotel was full of weird people. Front desk guys were rude.

2026-04-20 • via Nuitee
T
Tirado • family_with_children • us
9
Pros:

The person at the front was very helpful and kind. I got to my room and it was exactly what I needed for the night. The bed was very comfortable. The room was the perfect temperature. The shower pressure and temperature were perfect.

Cons:

I struggled to turn the light on in the room, I kept having to flip the switch and button in the bathroom.

2026-03-19 • via Nuitee
J
Joey • couple • us
1
Pros:

The black lady manger was so rude and disrespected me so bad in front other employees and other guest scream on top of her slugs at me

2026-03-17 • via Nuitee
C
Christina • family_with_children • de
7
Gutes Zimmer für eine Nach
Pros:

Gute Lage und sauber für amerikanische Verhältnisse

Cons:

Der Preis, der Geruch im Zimmer

2026-03-14 • via Nuitee