WoodSpring Suites Naples West

Hotels
•
WoodSpring
7.2 (372 reviews)
2600 Tamiami Trail East , Naples , us

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Pets allowed
Facilities for disabled guests
Private parking
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Good location
Some staff attentive
Cons:
Poor cleanliness
Unpleasant room conditions
Rude staff in some instances

Categories

Cleanliness
4.69
Numerous mentions of cleanliness issues, including roaches and dirty rooms.
Service
8.16
Mixed feedback on service; some guests reported good interactions while others encountered rude staff.
Location
8.2
Good location mentioned, but concerns raised about safety due to other guests.
Room Quality
6.65
Complaints about noise and air conditioning problems, as well as undesirable room conditions.
Amenities
7.18
Lacks essential amenities like air conditioning and clean facilities.
Value for Money
6.14
Concerns regarding pricing for the quality received, especially considering cleanliness.
Food and Beverage
8.69
No specific issues mentioned regarding food and beverage, assumed average.
Overall Experience
7.86
Overall mixed experience; some guests had positive interactions but many expressed dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:45

Property Description

Convenient Location
Located in the heart of East Naples, WoodSpring Suites Naples West offers easy access to popular attractions like Tin City, Gulf Shores Marina, and Collier Museum of The Everglades, making it the perfect choice for travelers looking to explore the area.

Modern Amenities
Enjoy a comfortable stay in our air-conditioned rooms equipped with free WiFi, a fitness centre, and private bathrooms. Each room also features a desk, flat-screen TV, and a fridge for your convenience, ensuring a relaxing and enjoyable experience during your visit.

Nearby Attractions
Explore nearby attractions such as Port - O - Call Marina, Naples Botanical Garden, Von Liebig Art Center, and Southpointe Marina, all just a short distance away from the hotel. With Naples Municipal Airport in close proximity, your travel plans are made easy.

Book your stay at WoodSpring Suites Naples West for a memorable and hassle-free accommodation experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.2
Based on 372 reviews
Cleanliness: 4.69
Service: 8.16
Location: 8.2
Room Quality: 6.65
Amenities: 7.18
Value for Money: 6.14
Food and Beverage: 8.69
Overall Experience: 7.86
G
Grant • couple • us
3
Cons:

Mold

2026-06-19 • via Nuitee
G
GLORIA • couple • us
10
Nice
Pros:

Clean

Cons:

Good location

2026-06-01 • via Nuitee
C
Casseus • couple • us
10
2026-05-31 • via Nuitee
A
Aitile • solo_traveller • us
8
2026-05-03 • via Nuitee
K
Karina • family_with_children • us
1
I did not stay at the property.
Pros:

My experience was extremely disappointing. The property smelled strongly of marijuana, and there were cockroaches in the room. The conditions were unacceptable and not suitable for guests, especially families.

After reporting these issues, the front desk staff told me that I could cancel the reservation and that I would be refunded. Based on that information, I left the property. However, later I received an email stating that they would not honor the refund.

Cons:

I felt misled and very dissatisfied with how this situation was handled. I would not recommend this property unless major improvements are made in cleanliness, safety, and customer service.

2026-04-28 • via Nuitee
J
Jay • solo_traveller • us
1
Cons:

Everything roaches everywhere when I turned the lights on

2026-04-27 • via Nuitee
J
Javier • solo_traveller • es
2
Decent location, terrible stay.
Pros:

Close to Naples Downtown.

Cons:

Facilities were dated, bed wasn’t comfortable, other guests were loud and experience was terrible due to all noises. Hotel was full of weird people. Front desk guys were rude.

2026-04-20 • via Nuitee
T
Tirado • family_with_children • us
9
Pros:

The person at the front was very helpful and kind. I got to my room and it was exactly what I needed for the night. The bed was very comfortable. The room was the perfect temperature. The shower pressure and temperature were perfect.

Cons:

I struggled to turn the light on in the room, I kept having to flip the switch and button in the bathroom.

2026-03-19 • via Nuitee
J
Joey • couple • us
1
Pros:

The black lady manger was so rude and disrespected me so bad in front other employees and other guest scream on top of her slugs at me

2026-03-17 • via Nuitee
C
Christina • family_with_children • de
7
Gutes Zimmer für eine Nach
Pros:

Gute Lage und sauber für amerikanische Verhältnisse

Cons:

Der Preis, der Geruch im Zimmer

2026-03-14 • via Nuitee
J
Jean Franco • couple • us
7
2026-03-11 • via Nuitee
J
Jaqueline • couple • us
1
I called the emergency number there , they said is nothing they will do o refund me since I made the reservation with bo
Pros:

Notingh

Cons:

I had a terrible experience at this hotel I stayed there with my 6(he left the same review but in Spanish) When we arrived it The staff was in a bad mood and did not treat us professionally or respectfully.

The room was unacceptable. The bed had what appeared to be blood stains, which is completely unhygienic and disturbing. The couches were in poor condition, and there was no remote control for the TV. Basic amenities were missing, and no one made any effort to fix the issues.

We asked to change rooms, but when we went back to the front desk it was no one there(front desk was closed) there was no solution offered. The service was extremely disappointing from beginning to end.

This was by far the worst hotel experience I’ve had. I would not recommend this place to anyone.

2026-02-26 • via Nuitee
R
Rosa • solo_traveller • us
2
Definitely would not stay there or recommend the place because it had roaches.
Pros:

The location was good.

Cons:

The room was disgusting. It had 4 small dead roaches and one small live one.

2026-02-23 • via Nuitee
L
Lisa • couple • us
5
Won’t be back
Pros:

Clean

Cons:

Bed. No tissues. No luggage rack to put suitcase. Had to put on the floor. No safe. No closet. Bad towels.

2026-02-22 • via Nuitee
M
Magdalena • couple • us
1
Very loud. No rest. You can hear everything coming from the hallway and the people on the top floor. There were no windo
Pros:

The property was cleaned and conveniently located

Cons:

Very loud. No rest. You can hear everything coming from the hallway and the people on the top floor. There were no window curtains and the light comes through.

2026-02-13 • via Nuitee
K
Kimberly • extended_group • it
1
they left us outside
Pros:

I don’t know, they left us outside

Cons:

I don’t know, they left us outside

2026-02-09 • via Nuitee
S
Shelly • couple • us
1
Bad
Cons:

I came in very late at night.I walked into the room and there was two roaches on the nightstand I thought I would try to give it a chance because I needed a few hours of sleep , I continued to find total of ten roaches within several hours and left disgusting filthy hairballs , nasty , roaches , the eighties , all over disgusting

2026-02-08 • via Nuitee
M
Mabel • family_with_children • us
3
Pros:

Unos dias antes me cancelaron la reservacion. Ellos si se comunicaron conmigo y me informaron que ya la habitacion no estaba disponible. Les indique si me podian ofrecer algo mas y me dijeron que tenian una habitacion con una cama con un precio menos 94 $ dolares, les indique que no me cancelaran que iba a tomar esa opcion. pero cuando llegue el sabado todo cambio. Me dijeron qie me habian cancalado la reserva y me enviaron a otra direccion de la misma cadena pago un total del 200$ por una habitacion mas pequena. De verdad no fue agradable la experiencia

Cons:

El personal nos atendio bien, pero el hotel no era lo que esperabamos, estos hoteles entiendo que son para pasar la noche por lo que deberian tener un poco mas de comodidad y ser un poco mas acojedores porque las personas llegan cansadas
Mucho ruido en la habitacion de arriba

2026-01-20 • via Nuitee
K
Kimberley • couple • us
1
Pros:

None

Cons:

Room has roaches everywhere

2026-01-19 • via Nuitee
J
Jorge • couple • us
5
Pros:

Mucho olor a cigarrillo y marihuana en la entrada

Cons:

La habitación tenía olor a humedad, el sink del baño sucio

2026-01-19 • via Nuitee