Express Inn & Suites

Hotels
•
Independent
7.2 (73 reviews)
1302 S 13th St, Decatur, Indiana, 46733 , Decatur , US
+1 260-724-8888

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Pets allowed

Facilities

Free WiFi
24-hour front desk
Smoke-free property
Free self parking
Housekeeping on request

Review Highlights

Pros:
Friendly staff
Good location
Affordability
Cons:
Pest issues
No breakfast
Poor service responsiveness

Categories

Cleanliness
5.53
Multiple mentions of cockroaches and pests in the room.
Service
8
Mixed feedback; some reported helpful staff while others experienced rudeness.
Location
8.54
Conveniently located near Walmart, nice and safe area.
Room Quality
6.49
Concerns about pests impacted the room quality perception.
Amenities
7.52
No breakfast on site, but basic cleanliness and hot shower praised.
Value for Money
8.48
Good stay for the price point despite some negatives.
Food and Beverage
5.53
No breakfast available, affecting the overall amenity experience.
Overall Experience
7.5
Generally satisfactory but with significant issues affecting stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:19

Property Description

Discover the comfort and convenience of Express Inn & Suites, your ideal getaway in the heart of Decatur.

Comfortable Accommodations
Unwind in one of our 58 well-appointed guestrooms featuring refrigerators and microwaves, ensuring you have everything you need for a relaxing stay.

Modern Amenities
Stay connected with complimentary wireless internet access throughout the hotel, and take advantage of our essential amenities like a 24-hour front desk and laundry facilities.

Convenient Location
Located just minutes from Bluffton Regional Medical Center and the charming Swiss Heritage Village and Museum, you'll be perfectly positioned to explore local attractions.

Reserve your room today for an unforgettable experience at Express Inn & Suites!

Important information:

Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FWA

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pet max weight (per pet) in lb is 80

See all policies

Location

Guest Reviews

7.2
Based on 73 reviews
Cleanliness: 5.53
Service: 8
Location: 8.54
Room Quality: 6.49
Amenities: 7.52
Value for Money: 8.48
Food and Beverage: 5.53
Overall Experience: 7.5
R
Rowzie • solo_traveller • us
1
Pros:

Nothing

Cons:

Everything

2026-07-21 • via Nuitee
S
Shianna • couple • us
1
We went somewhere else, there is a quality inn next door much nicer
Pros:

Nothing they weren’t very friendly.

Cons:

The room smelled like it was covering smoke, it was not the one in the pictures, and our friends booked a suite and did not receive one because they only have two king suites. Then when it came to refund they changed them twice and only refunded once.. very poor communication

2026-06-21 • via Nuitee
K
Krissy • solo_traveller • us
6
2026-06-19 • via Nuitee
C
Cox • couple • us
8
It was very relaxing which was exactly what we were looking for
Pros:

Very quiet. Clean. Friendly

Cons:

Very basic. Needs better signage

2026-06-13 • via Nuitee
J
Jane • couple • us
8
Cons:

Did not like interacting with kiosk.

2026-06-13 • via Nuitee
J
Jennifer • solo_traveller • us
10
2026-05-25 • via Nuitee
G
Gregory • couple • us
8
Good
2026-05-15 • via Nuitee
G
Gavin • solo_traveller • us
7
Pros:

Nice check in

Cons:

No furniture

2026-04-29 • via Nuitee
S
Steve • solo_traveller • us
8
2026-04-18 • via Nuitee
S
Steve • solo_traveller • us
10
2026-04-14 • via Nuitee
L
Larry • couple • us
8
2026-03-29 • via Nuitee
M
Megan • couple • us
1
2026-03-26 • via Nuitee
W
Wayne • family_with_children • us
5
Cons:

Had no heat or Internet

2026-03-14 • via Nuitee
M
mcgowan • solo_traveller • us
9
Pros:

Stayed 2 nights in a row because of weather, staff was professional a d iw as able to get my same room

Cons:

Bed is a little too firm for my liking but it was a place to sleep and not drive home in bad weather

2026-01-28 • via Nuitee
M
mcgowan • couple • us
9
Pros:

Clean rooms and customer service

Cons:

Bed was a little uncomfortable but that could just be me

2026-01-26 • via Nuitee
M
Marion • couple • us
7
A good price for the room
Pros:

The location was good. The room was clean and had clean towels, shampoo and soap

Cons:

There was no person in the lobby. Only a person on a computer screen. Someone spilled something in the hall after the cleaning staff left and there was no one but to see it. I would have to communicate the problem on a computer screen. That is not my job. Also there were some people hanging out in the parking lot. No person at the front desk to see this.

2026-01-19 • via Nuitee
B
Barbara • solo_traveller • us
5
Nice beds-rest needs improvements
Pros:

Location to my events, bed

Cons:

Room was so dark you could hardly see to read-need brighter lights, The toilet seat was loose, the room had a musty smell the towels were so rough they scratched my face

2026-01-19 • via Nuitee
M
Madison • couple • us
6
Pros:

The room was big

Cons:

Small bathroom and the TV remote was almost dead

2026-01-09 • via Nuitee
G
Gavin • couple • us
2
Pros:

Nice an clean

Cons:

Private

2025-12-29 • via Nuitee
E
Emily • couple • us
1
Pros:

I am furious we booked a deluxe king for 75 we get ther to check it thy had no king deluxe tht was supposed to be the price we spent and get a hot tub in room thy ended up giving us a room of 2 queen beds 😡 toilet didn't flush,things falling apart dirty beds sucked ! The guy on computer screen wasn't helpful at all! We hated it all!

Cons:

am furious we booked a deluxe king for 75 we get ther to check it thy had no king deluxe tht was supposed to be the price we spent and get a hot tub in room thy ended up giving us a room of 2 queen beds 😡 toilet didn't flush,things falling apart dirty beds sucked ! The guy on computer screen wasn't helpful at all!

2025-12-22 • via Nuitee