Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location near the old town
Spacious rooms
Comfortable beds
Quiet rooms (soundproof windows)
Modern, well-kept property
Extensive and varied breakfast
Friendly and competent staff
Cons:
Cleanliness issues in one stay (dust, hair, mold in bathroom)
Occasional inattentive reception staff leading to possible misunderstandings

Categories

Cleanliness
6
Mixed reports: one guest praises all areas as clean and well-kept, but another reports dust, hair and significant mold in the bathroom — clear cleanliness concerns.
Service
9
Generally very friendly and competent staff; one young receptionist was occasionally inattentive, which could cause misunderstandings.
Location
9.5
Great location at the edge of the old town, convenient and relatively quiet thanks to soundproof windows.
Room Quality
8.4
Spacious rooms and comfortable beds praised, but room experience is marred by reported cleanliness issues (dust/hair/mold).
Amenities
8.7
Standard quality for this hotel tier.
Value for Money
9.2
Viewed as good value ('preiswert und nobel') and recommended for budget-conscious travelers seeking a more upscale feel.
Food and Beverage
9.3
Breakfast described as extensive, versatile and of large choice — consistently praised by guests.
Overall Experience
9.5
Overall positive: guests report a good stay and recommend the hotel as a 'secret tip' despite the noted cleanliness hiccups.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 06:43

Property Description

Luxurious Accommodation

Situated in Hanoi, just steps away from Quan Thanh Temple, The Q Hotel offers upscale accommodation with top-notch amenities. The 4-star hotel boasts a fitness centre, free private parking, and a charming terrace where guests can unwind. Indulge in exquisite dining at the on-site restaurant and enjoy a refreshing drink at the stylish bar.

Modern Comforts

Experience unparalleled comfort in the air-conditioned rooms equipped with a range of modern conveniences such as a flat-screen TV, minibar, and a private bathroom with a bidet. Benefit from 24-hour room service, a safety deposit box, and complimentary WiFi throughout the property.

Prime Location

Conveniently located near Hanoi's major attractions including the Old City Gate and West Lake, The Q Hotel is the perfect choice for discerning travelers. Don't miss the chance to explore the city while enjoying a relaxing stay at our hotel.

To book your stay at The Q Hotel, visit our website or contact us directly.

Important information:

Please note that the hotel is currently used for quarantined guests and only accepts incoming guests who need to be isolated.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Location

Guest Reviews

8.7
Based on 73 reviews
Cleanliness: 6
Service: 9
Location: 9.5
Room Quality: 8.4
Amenities: 8.7
Value for Money: 9.2
Food and Beverage: 9.3
Overall Experience: 9.5
K
KALLIOPI • solo_traveller • gr
9
2026-05-17 • via Nuitee
S
Sven • couple • de
10
Preiswert und Nobel
Pros:

Ein sehr schönes Hotel an Rande der Altstadt. Die Zimmer waren recht geräumig und die Betten sehr angenehm. Trotz der Lage am Rande des Getümmels (Altstadt) war im Zimmer nicht viel vom Straßenlärm zu hören, da das Fenster schallisoliert war. Alle Bereiche des Hotels sind sauber und gepflegt. Das Hotel wirkt nobel und dennoch modern. Das Frühstück war umfangreich und vielseitig. Aus meiner Sicht ein klarer Geheimtipp für Reisende mit kleinerem Budget, die es auch mal etwas vornehmer haben möchten.

Cons:

Der junge Mann an der Rezeption machte gelegentlich den Eindruck, nicht ganz bei der Sache (oder dem Gast als Gesprächspartner) zu sein. Missverständnisse sind dadurch vorprogrammiert. Das ist schade, weil das Personal durchweg sehr freundlich und kompetent auftrat.

2026-03-31 • via Nuitee
D
Dieter • couple • de
10
2026-03-14 • via Nuitee
E
Eugénie • couple • fr
6
Overall it was good but the room could have been cleaner.
Pros:

The location is great and the personnel is very nice. The room was spacious and the breakfast offered of very large choice.

Cons:

It wasn’t as clean as I would have expected from this type of hotels. There was dust and hair in the room, and a lot of mold in the bathroom… not pleasant at all.

2026-03-11 • via Nuitee
T
Thao • couple • vn
10
the best hotel I’ve booked for this trip
Pros:

room is clean and hotel smells good
Breakfast is supper delicious

2026-01-15 • via Nuitee
S
Son • family_with_children • vn
10
mọi thứ rất tốt
Pros:

Vị trí thuận lợi

2026-01-15 • via Nuitee
T
Thu Huong • couple • de
10
Wir waren super zufrieden und kommen gern wieder! :)
Pros:

Frühstück war vielfältig, super lecker. Die Lage ist hervorragend! Personal super nett und hilfsbereit!

2026-01-14 • via Nuitee
K
Kiều • extended_group • vn
10
2026-01-14 • via Nuitee
S
SF • family_with_children • fr
9
2026-01-05 • via Nuitee
A
Annelie • couple • de
9
Great option to stay in Hanoi
Pros:

Great room, breakfast, staff

Cons:

Nothing important

2025-12-03 • via Nuitee
B
BERTRAND • couple • fr
7
Le bruit et le manque de retenu du personnel de chambre et de cuisine
Pros:

La qualité de la chambre Premium

Cons:

Bruit des travaux de l’immeuble voisin après minuit et très tôt la matin 6:00. Sommeil léger, s’abstenir. De plus, les personnels de chambre parlent fort et à distance entre les chambres à 7:00 du matin. De plus, les haut-parleurs des talkie walkies sont mis au niveau maximal. Quelque soit le nombre d’étoiles de l’hotel, la discrétion doit être la règle. L’hotel vous offre des boules Quies. Journée gâchée.
Nota: pour le petit déjeuner, le personnel de cuisine parle aussi à distance. On entend toutes les conversations dans le restaurant.

2025-11-11 • via Nuitee
A
Andrew • extended_group • au
8
Friendly, well positioned accomodation that serves a wonderful breakfast.
Pros:

The location was great to access restaurants and shopping.

Cons:

Very noisy in morning with construction next door, but I’m saying that for our one night stay it was fine.

2025-10-17 • via Nuitee
K
Kwan Ming
10
Pros:

Close to the main road Vanh Dai, which makes it easy to get on the main road to the airport before hitting the traffic. Plenty of good restaurants and cafe around. Walkable distance to both Hoan Kiem lake and West lake. Comfy bed. Good breakfast.

2025-09-26 • via Nuitee
V
VN HMS • extended_group • vn
10
Pros:

local 4 stars hotel that exceeded my expectation.
Breakfast is supper delicious.
Special impression is that hotel is decorated by fresh flower and smells so nice.
Highly recommended!

Cons:

Nothing

2025-07-04 • via Nuitee
C
ChiaoChing • extended_group • tw
10
2025-07-02 • via Nuitee
A
Adan • young couple • us
6
Pleasant
Pros:

Modern nicely decorated lobby and room, attentive staff.

Cons:

Shower tub combination let's water get everywhere. Construction at or near hotel during the day was too loud and hotel didn't notify of this until after check-in.

2025-06-15 • via Nuitee
J
Jacqueline • group • au
7
Satisfactory
Pros:

Size of room.

Cons:

Only two bottles of complementary water.

2025-05-08 • via Nuitee
J
Jane • group • us
10
HIGHLY recommend!
Pros:

For starters, we arrived late and were warmly greeted by the staff, even at 11pm. The breakfast buffet was fabulous. But the real kicker? The desk staff! We had arrived early for a group tour, and Serena and Alice helped us get eSim cards for our phones, and looked through our itinerary and found activities and sights that we would otherwise have not been aware of. Even after we changed hotels to be with our group, Serena texted me that I had left my water bottle in the lobby. And we booked a motorbike tour with them. Lovely people!

2025-04-21 • via Nuitee
L
Lou • solo traveller • ch
3
Definitely inquire if there will be construction before staying
Pros:

The hotel overall was great and comfortable. Note that the cheapest rooms do not have a window and it’s not very easy to tell from the pictures.

Cons:

The multiple jack hammers that woke me up at 7:30 and kept going all morning even though I wanted to sleep in definitely ruined the entire stay :(
And it wasn’t just that the noise was annoying, the floor was vibrating and the noise was so loud I left the room because it was hurting my ears.
At least a little heads up would have been nice

2024-12-24 • via Nuitee
R
R • family with young children • in
9
value for money
Pros:

Very good hotel.
Best location

2024-12-11 • via Nuitee