Ramada by Wyndham Metairie New Orleans Airport

Hotels
Ramada
7.8 (1036 reviews)
3400 Interstate 10 Service Road , Metairie , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good location
Comfortable rooms
Reasonable value
Cons:
Maintenance issues
Lack of complimentary breakfast
Inconsistent service quality

Categories

Cleanliness
7.26
Several comments mention cleanliness and freshness, but issues like dirty rooms and maintenance problems were noted.
Service
8.73
Most reviews praised the friendly and helpful staff, indicating positive service experiences.
Location
8.27
The hotel's location was frequently mentioned as a positive aspect, especially for accessibility.
Room Quality
7.72
Rooms were noted as comfortable and clean, though some suffered from maintenance issues.
Amenities
7.75
Amenities were decent, but missing breakfast options and issues related to the hot water affected perceptions.
Value for Money
8.21
Overall good value noted, though discrepancies in pricing caused some concern.
Food and Beverage
6.76
Limited options and some dissatisfaction regarding missing breakfast and inconsistent coffee service.
Overall Experience
7.73
General sentiment is positive despite some frustrations, indicating a satisfactory experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:30

Property Description

Spacious Rooms with Free Wi-Fi and Balcony:
Experience comfort and convenience at Ramada Metairie New Orleans Airport with spacious rooms offering free Wi-Fi and private balconies or patios for a relaxing stay.

On-Site IHOP Restaurant and 24/7 Amenities:
Indulge in delicious meals at the on-site IHOP restaurant open 24/7. Take advantage of the free access to the fitness room and the 24/7 business center for all your needs.

Convenient Location and Nearby Attractions:
Located just a short drive from New Orleans’s French Quarter, this hotel is also close to the New Orleans Museum of Art and Audubon Park Golf Course, ensuring a memorable stay. Book now for an unforgettable experience at Ramada Metairie New Orleans Airport.

Important information:

Please note that:
Any cash paying guest will be required to provide a cash deposit to cover the incidentals. $100.00 cash deposit for a 1-2 night stay, $150 for 3-4 nights, and $200 for 5+ nights.
All guests paying with a credit card or providing a credit card for incidentals will have their card charged for the full room and tax and authorized for an additional $30.00 per day (7 days max.) Upon check-out all rooms will be inspected and the cash deposits will be returned and authorizations will be released.
Please keep in mind when using a debit card it may take your bank as long as 7-10 business days to release the funds back to your account.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 1036 reviews
Cleanliness: 7.26
Service: 8.73
Location: 8.27
Room Quality: 7.72
Amenities: 7.75
Value for Money: 8.21
Food and Beverage: 6.76
Overall Experience: 7.73
R
Roy couple us
8
2026-04-18 via Nuitee
B
Bradley solo_traveller us
2
Dirty, run down and bug infested with absentee management.
Pros:

Friendly and knowledgeable front desk staff.

Cons:

Property was dirty, run down, and bug invested with absentee management. Killed 3 roaches and a spider, room carpet covered with black mold/mud, door showed pry marks, toilet ran, leaky fawcett, broken TV connection, hard beds, lumpy pillows, loud street noise and crows. Asked for management 3x daily for 3 days and Drew was never at the property. Would be properly rated as a 1 star hotel.

2026-04-18 via Nuitee
N
Nancy B couple us
8
One of my favorite places to stay .
2026-04-18 via Nuitee
W
William family_with_children us
8
Always a safe and satisfying stay
Pros:

Location is beneficial for those looking for simple travel throughout the city.

Cons:

Didn't like that one of the elevators was Out of Order.

2026-04-17 via Nuitee
L
Lyndean couple us
5
2026-04-16 via Nuitee
D
Donna couple us
10
Very nice stay
Pros:

Very convenient

2026-04-15 via Nuitee
K
Katherine solo_traveller ec
4
Clean beds, friendly staff, must wear slippers in the room.
Pros:

The bed was comfortable. The employees were friendly and the coffee in the lobby was very good. Location is good too.

Cons:

The elevator was broken our entire stay. The other elevator was very disgusting.

2026-04-14 via Nuitee
S
Steven couple us
10
2026-04-14 via Nuitee
M
Mike solo_traveller us
5
Pros:

Location ….value.

Cons:

Elevator broken for all four days of my visit…at 78, way to hard to walk up stairs or all the way around to the rear elevator.

2026-04-13 via Nuitee
P
Patricia couple ca
8
Won’t recommend
Pros:

Very friendly

Cons:

Older. Needs lots of repairs

2026-04-13 via Nuitee
J
Johnson family_with_children us
7
It was okay but was expecting better for what we paid
Pros:

The location

Cons:

It could use a renovation for the prices they charge

2026-04-12 via Nuitee
A
Adam couple us
8
Great mid range hotel near the airport just check to make sure your heater/AC unit is working
Pros:

Property was clean, a short Uber ride to the airport, coffee maker in room as well as fresh coffee in the lobby in the mornings. They're also connected to an IHOP so you can get a decent breakfast and there is also the TikTok diner which is only about a seven minute walk away and they made me a great burger as well as a great bacon egg and cheese muffin the morning I left

Cons:

The only thing I didn't like about the property was that the heater/air conditioner never got hot so in the middle of the night and in the morning when I would wake up it would be a little bit cold and I'd have to take a hot shower to warm up because like I said the heater didn't really work very well at all.

2026-04-11 via Nuitee
L
Latasha couple us
6
2026-04-09 via Nuitee
L
Latasha couple us
10
2026-04-09 via Nuitee
R
realwoman20514 extended_group us
8
It served its purpose.
Pros:

It was ok for what we were doing. They let us keep the car their while being on a ship.

Cons:

It was a bit hard to find.

2026-04-08 via Nuitee
C
Carlos Fernando family_with_children hn
10
I really enjoyed the stay, the hotel fulfill my expectations.
Pros:

The price-quality ratio is excellent.
It has a 24/7 restaurant right next to the hotel with access from the hotel

Cons:

There was a door inside the corridor where the rooms are located, leading out to the parking lot. This door should have been for exiting only, but it was damaged in such a way that anyone could enter the hotel, even if they weren't guests. This created a feeling of insecurity. Fortunately, no incident occurred, so it's just an anecdote about things that need improvement.

2026-04-07 via Nuitee
D
Darrell solo_traveller us
8
Pros:

Location

Cons:

Needed updated and there were guests smoking weed on our floor

2026-04-04 via Nuitee
H
hector j couple us
5
Pros:

la puerta de atras no tenia seguridad no tenia candado

2026-04-04 via Nuitee
K
Keantrielle solo_traveller us
10
2026-04-01 via Nuitee
J
Jeffrey couple us
9
This was our second year in a row that we stayed here. We would stay here again.
Pros:

The front desk staff and the cleaning staff were all very friendly and helpful.

2026-04-01 via Nuitee