El Embajador, a Royal Hideaway Hotel

Hotels
•
Royal Hideway Luxury Hotels by Barcelo Hotel Group
8.9 (967 reviews)
Sarasota, 65 , Santo Domingo , do

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Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Comfortable beds
Cons:
Breakfast chaos
Inaccurate room views
Issues with cleanliness in public areas

Categories

Cleanliness
8.31
Some comments noted cleanliness issues, such as carpets being dirty and slow service at breakfast.
Service
9.28
Many reviews praised the helpfulness and attentiveness of the staff.
Location
9.32
The hotel is centrally located, making it easy to access local attractions.
Room Quality
9.27
Rooms were described as comfortable, well-equipped, and spacious.
Amenities
8.8
The pool and common areas are well-maintained, though some areas were noted as too cold.
Value for Money
8.76
Overall great value as expressed in many reviews, although a couple of confusion led to some dissatisfaction.
Food and Beverage
8.31
Some reviews mentioned chaos during breakfast and long wait times for food.
Overall Experience
9.18
Generally a positive experience with some noted issues that could improve.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:34

Property Description

Luxurious Accommodations
El Embajador, a Royal Hideaway Hotel offers stylish guestrooms with modern conveniences and stunning views of Santo Domingo.

Exclusive Services
Guests can enjoy personalized service at The Ambassador Level Lounge and the highly-attentive service of The Royal Club, ensuring a truly luxurious stay.

Entertainment and Leisure
For added excitement, the hotel features an on-site casino, catering to both business and leisure travelers looking for a memorable experience.

Experience the epitome of luxury and convenience at El Embajador, a Royal Hideaway Hotel. Book now for an unforgettable stay.

Important information:

Please note that guests booking 6 or more rooms may be contacted by the property to make the payment within the next 72 hours to guarantee the reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: SDQ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for US$8 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 967 reviews
Cleanliness: 8.31
Service: 9.28
Location: 9.32
Room Quality: 9.27
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 9.18
P
Philipp • solo_traveller • de
10
Pros:

Best hotel I ve been in Dominican republic. Really high class . Great food , amazing pool and super comfortable rooms and beds

2026-04-18 • via Nuitee
V
Vegar • family_with_children • no
9
Personalet var fantastisk hyggelige å hjelpsomme
Pros:

Fint rom, stort bad og veldig hyggelig personalet

Cons:

Litt småe senger

2026-04-16 • via Nuitee
L
Liset • family_with_children • pa
10
Excelente hotel.
Pros:

El cuarto es muy cómodo, siempre hay atención por si te hace falta algo y la zona del restaurante , la terraza y la pisicina son formidables.

Cons:

La atención en el desayuno, podría mejorar. Poca atención a los detalles, como agua, cubiertos, o café regular en el desayuno ( en mi caso prefiero no tomar de máquina, que lo tienen disponible en el restaurante)

2026-04-14 • via Nuitee
E
Emily • extended_group • pr
10
Pros:

I really enjoyed how nice and sweet the staff was.

Cons:

I would have liked a little bit of more variety when it comes to the food at the kiosk near the pool.

2026-04-14 • via Nuitee
Y
Yenifer • couple • sv
10
2026-04-07 • via Nuitee
• family_with_children • co
8
2026-04-06 • via Nuitee
F
Froefel • couple • do
10
Very relaxing, great breakfast buffet and everything I was expecting for a hotel at this level.
2026-04-06 • via Nuitee
J
JEAN-LUC • solo_traveller • gp
9
Une belle découverte
Pros:

Le restaurant

2026-04-06 • via Nuitee
R
Rayza • solo_traveller • do
9
Excelente descanso con atenciones de primera
Pros:

El desayuno excelente, solo que por la demanda algunas bandejas estaban vacias.

Cons:

El Picusi del Spa. El agua estaba muy fria.

2026-04-06 • via Nuitee
R
Rafael • couple • es
10
2026-04-04 • via Nuitee
A
Aurora • extended_group • es
9
2026-04-01 • via Nuitee
J
Jonathan • couple • it
10
the best !! classe, storia e servizio eccellente
Pros:

THE BEST Vado almeno 5 volte ogni anno

Cons:

la palestra deve essere aggiornata !! e gia cosi da anni !!! o dati un pass per il body shop bella vista !

2026-03-31 • via Nuitee
G
Gerardo • solo_traveller • hn
10
2026-03-31 • via Nuitee
A
Ana J. • extended_group • us
4
We went for our nephew wedding at the property and it was a lovely place
Pros:

I like everything at the property

Cons:

What I didn’t Like was the check-in, I called the property ahead of time (3 days) to tell them what time we were arriving and if we can have an early check-in, the person on the phone told me that for 12 dollars we could, but when we arrived they told me they didn’t have the suite and they didn’t know when I could get one,finally 2 hours later we got our room. Very nice room and very nice people work there.

2026-03-31 • via Nuitee
L
lh72 • family_with_children • ch
10
2026-03-31 • via Nuitee
L
lh72 • family_with_children • ch
10
2026-03-31 • via Nuitee
T
Torres • solo_traveller • do
10
Todo excelente
Pros:

El personal muy servicial y atento al detalle, en especial el personal del lobby bar.

2026-03-30 • via Nuitee
G
Gloria • solo_traveller • py
10
2026-03-28 • via Nuitee
F
Freddy • couple • us
10
2026-03-28 • via Nuitee
P
philippe • extended_group • be
10
Pros:

superbe service

2026-03-28 • via Nuitee