El Embajador, a Royal Hideaway Hotel

Hotels
•
Royal Hideway Luxury Hotels by Barcelo Hotel Group
8.9 (960 reviews)
Sarasota, 65 , Santo Domingo , do

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Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Comfortable beds
Cons:
Breakfast chaos
Inaccurate room views
Issues with cleanliness in public areas

Categories

Cleanliness
8.31
Some comments noted cleanliness issues, such as carpets being dirty and slow service at breakfast.
Service
9.28
Many reviews praised the helpfulness and attentiveness of the staff.
Location
9.32
The hotel is centrally located, making it easy to access local attractions.
Room Quality
9.27
Rooms were described as comfortable, well-equipped, and spacious.
Amenities
8.8
The pool and common areas are well-maintained, though some areas were noted as too cold.
Value for Money
8.76
Overall great value as expressed in many reviews, although a couple of confusion led to some dissatisfaction.
Food and Beverage
8.31
Some reviews mentioned chaos during breakfast and long wait times for food.
Overall Experience
9.18
Generally a positive experience with some noted issues that could improve.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:34

Property Description

Luxurious Accommodations
El Embajador, a Royal Hideaway Hotel offers stylish guestrooms with modern conveniences and stunning views of Santo Domingo.

Exclusive Services
Guests can enjoy personalized service at The Ambassador Level Lounge and the highly-attentive service of The Royal Club, ensuring a truly luxurious stay.

Entertainment and Leisure
For added excitement, the hotel features an on-site casino, catering to both business and leisure travelers looking for a memorable experience.

Experience the epitome of luxury and convenience at El Embajador, a Royal Hideaway Hotel. Book now for an unforgettable stay.

Important information:

Please note that guests booking 6 or more rooms may be contacted by the property to make the payment within the next 72 hours to guarantee the reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: SDQ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for US$8 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 960 reviews
Cleanliness: 8.31
Service: 9.28
Location: 9.32
Room Quality: 9.27
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 9.18
Y
Yasleidys • couple • es
10
Estancia fenomenal
Pros:

La simpatía

2026-02-13 • via Nuitee
M
Manuela • couple • ch
9
2026-02-12 • via Nuitee
T
thomas • couple • es
10
2026-02-12 • via Nuitee
J
Josep • family_with_children • es
9
2026-02-09 • via Nuitee
F
francisco • solo_traveller • es
8
2026-02-08 • via Nuitee
I
Idrissa • family_with_children • fr
9
2026-02-08 • via Nuitee
L
Lorely • family_with_children • do
9
2026-02-08 • via Nuitee
M
Marcel VO • family_with_children • be
10
Pros:

Excelente service

Cons:

Everything ok

2026-01-31 • via Nuitee
M
Maouni • couple • gp
7
2026-01-31 • via Nuitee
M
Marcel VO • family_with_children • be
9
Pros:

Excelent service

Cons:

Everything ok

2026-01-31 • via Nuitee
R
Renate • solo_traveller • at
8
Pros:

es war sehr schön

Cons:

die Temperatur in Lobby und Restaurant ist übertrieben kalt verglichen zu den tropischen Aussentemperaturen …
den dominikanischen Kunden gefällt das aber für einen Europäer ist das zum Erkälten gerade recht!

2026-01-30 • via Nuitee
Álvarez • family_with_children • us
10
2026-01-30 • via Nuitee
A
Alban • couple • fr
10
2026-01-30 • via Nuitee
D
Dulce • couple • us
7
2026-01-30 • via Nuitee
Y
Yuliana • couple • co
10
Volvería cada vez.
Pros:

Las amenidades fueron espectaculares, la piscina y el jardín son muy bonitos, la habitación fue grande y cómoda, el servicio del staff fue muy bueno.

Cons:

Todo fue bueno.

2026-01-30 • via Nuitee
J
Juan Fernando • solo_traveller • co
10
Todo es perfecto.
Pros:

Las habitaciones son espaciosas y modernas.

2026-01-29 • via Nuitee
D
Darielys • solo_traveller • do
4
2026-01-29 • via Nuitee
F
FIESTAS Y EVENTOS • couple • do
10
2026-01-29 • via Nuitee
S
Samuel • couple • co
10
Pros:

El baño, la tina y la piscina. excelente

2026-01-29 • via Nuitee
R
Ronald • couple • us
9
Old world charm in a modern hotel!
Pros:

One of my favorite hotels; location is excellent, walking distance to great restaurants and shopping malls.

Cons:

Nothing

2026-01-28 • via Nuitee