Holiday Inn London Gatwick - Worth by IHG

Hotels
Holiday Inn Hotels & Resorts
8.5 (3608 reviews)
Crabbet Park, Turners Hill Road, Worth , Crawley , gb

Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Cleanliness
Good amenities
Cons:
Slow heaters
Unacceptable bed quality
Not worth the money for afternoon tea

Categories

Cleanliness
8.25
Clean but noted some issues with specific rooms.
Service
9.25
Staff were described as friendly and attentive.
Location
8.75
Good location but not as close to Gatwick as suggested.
Room Quality
8.25
Mostly clean and comfortable, but issues with some beds.
Amenities
8.75
Amenities were generally good, but a mini fridge and safe were missing.
Value for Money
7.25
Afternoon tea was overpriced for the quality received.
Food and Beverage
8.75
Food was good and well-presented, especially during events.
Overall Experience
8.75
Guests reported a generally enjoyable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 11:54

Property Description

Luxurious Refurbished Hotel

Modern Bedrooms and Amenities
The Holiday Inn Gatwick Worth offers modern bedrooms with amenities such as TV, black-out curtains, and contemporary en-suite bathrooms. Guests can also enjoy the convenience of tea/coffee making facilities in their rooms.

Dining and Leisure Options
Guests can indulge in quality food and drinks at the brand new Meadow – Kitchen | Bar | Terrace or opt for 24-hour room service. The hotel also offers Starbucks coffee at the bar, a breakfast buffet station, and the option for afternoon tea with prior booking.

Convenient Location and Facilities
With a 24-hour reception and a restaurant on-site, as well as access to a nearby fitness center, swimming pool, and meeting rooms, the Holiday Inn London Gatwick - Worth ensures a comfortable stay for all guests.

Book your stay at the Holiday Inn Gatwick Worth for a luxurious and convenient experience.

Important information:

The hotel requires the full payment for the accommodation on check-in.

Please note that the credit/debit card used to make the booking must be presented on arrival.

The hotel requires a physical credit card to be present on arrival for a pre-authorisation.

A digital credit card on a mobile phone is not valid.

Please note that parking is for guests only and costs £15.00 per night.

Guests that wish to use the health and leisure facilities next door to the property must pay a fee of £8.50 per person.

Entry vouchers can be purchased at reception.

Please Note that 'Transfer' is a taxi costing from £22.50GBP one way.

Standard cars will be accepted as long as they fit within a standard parking bay (approx. 2.4m x 4.8m).
Vehicles that do not fit within a single bay may require more than one space and will be subject to additional charges and availability.


Vehicles requiring multiple bays (e.g. larger vans, vehicles with trailers): £50 per night

Coach buses and large trucks: £100 per night

Non-resident buses £199 per night

When arriving at the hotel, kindly be aware that there are two car-parks, one for Nuffield Health and one for the Holiday Inn.

Please ensure you park in the Holiday Inn’s car-park (situated to the right as you drive in) to avoid a parking fine from Nuffield Health.
We are a cashless hotel.

For overnight coach parking, a fee of £199.00 per night, per coach will apply unless prior arrangements have been made and confirmed in writing by the hotel.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 12.50 per day.

Location

Guest Reviews

8.5
Based on 3608 reviews
Cleanliness: 8.25
Service: 9.25
Location: 8.75
Room Quality: 8.25
Amenities: 8.75
Value for Money: 7.25
Food and Beverage: 8.75
Overall Experience: 8.75
M
Michael solo_traveller gb
8
Nice hotel payment email was not great
Pros:

We were there as we were working great location for work

Cons:

Booked on booking.com for one of my employees
Could not make pre payment
Spoke to a member of staff over the phone they informed me that we could not make payment over the phone. I was advised that we could only make payment by sending a email with our card details which we had no choice but to do as our employee was awaiting accommodation.
We felt very uncomfortable providing this information via email as this is not a secure service
When we asked about using card provided on booking.com the hotel said they had no access so it seems you are unable to reserve with payment a room for anyone but yourself
Also the parking was not clearly stated on booking that there was a £15 charge .

2026-05-09 via Nuitee
S
Stella couple gb
10
Excellent!
Pros:

Best value for money. The location was perfect — close to the shopping centre, train station, supermarket, and everything else we needed. The place was very clean, including the kitchen and bathroom.

The bed was super comfortable, and the staff were incredibly friendly and helpful.

I would definitely recommend this place.

Cons:

Payment for the parking should be free

2026-05-08 via Nuitee
J
Jayne extended_group gb
8
Fine and comfortable
Pros:

Good for airport stay

Cons:

Restaurant food pricey.

2026-05-07 via Nuitee
H
HODSON couple gb
10
enjoyable and stress free ideal if youn are flying from Gatwick
Pros:

Staff were so helpfull and friendly the bar and restaurant were reaaly good the hotel had gym and pool and if I stay again would usew

Cons:

Cant find any faults

2026-05-07 via Nuitee
D
Daniel solo_traveller gb
8
Pros:

Convenience and well priced for the accommodation.

Cons:

Would prefer if the parking for your stay was included in the price, also the breakfast (while not bad quality) is extremely expensive. This hotel may often be used by holiday goers the over pricing should start at the airport. This made the whole thing less value for money.

2026-05-06 via Nuitee
M
michelle solo_traveller gb
4
People need to learn how to quietly close their doors. Doors are heavy and lots of doors banging throughout the night. N
Pros:

It was clean and tidy.

Cons:

It was very very busy. Movement at all hours due to people checking in and out due to flights.

2026-05-06 via Nuitee
J
Joanne solo_traveller ca
1
Holiday Inn unsympathetic
Cons:

This was the ONLY hotel to not refund me during the war as it was impossible to fly from Doha to London
Corporate Greed

2026-05-06 via Nuitee
F
Fras family_with_children gb
10
Great Staff, customer service and close to Gatwick!
Pros:

I arrived late at night after a flight and was met at reception by night manager Elizabeth who was exceptional and set the tone for another great stay at this hotel.

2026-05-05 via Nuitee
N
Neil extended_group gb
9
Nice food and staff
Pros:

Friendly and convenient

Cons:

Nothing

2026-05-05 via Nuitee
M
Mark couple gb
10
Clean, modern, plenty of parking and in close proximity to Gatwick airport.
Pros:

Clean, modern, plenty of parking and in close proximity to Gatwick airport.

Cons:

No issues.

2026-05-05 via Nuitee
O
Oystein Hafstad solo_traveller no
8
2026-05-04 via Nuitee
A
Andrew couple gb
10
Excellent
Pros:

Convenient and the staff were great

2026-05-04 via Nuitee
J
Jacob solo_traveller gb
8
Pros:

Comfortable room and beds, welcoming staff and easy check-in and out. Good breakfast.

2026-05-04 via Nuitee
N
Naomi family_with_children gb
8
Easy stay if you need an overnight near Gatwick Airport
Pros:

Easy to get to Gatwick

Cons:

Paying for parking but I did know this advance .

2026-05-04 via Nuitee
R
Richard family_with_children gb
9
2026-05-04 via Nuitee
F
Farith family_with_children gb
10
Always a go to everytime our family fly from or to Gatwick.
Pros:

The standard and quality has been the same every year, amazing staff and the room is always in immaculate condition every time.

2026-05-04 via Nuitee
S
Susannah couple gb
9
2026-05-04 via Nuitee
D
david solo_traveller gb
10
2026-05-04 via Nuitee
F
Fateh Khaznawi family_with_children gb
10
2026-05-04 via Nuitee
A
Alison solo_traveller au
10
2026-05-03 via Nuitee