Holiday Inn London Gatwick - Worth by IHG

Hotels
Holiday Inn Hotels & Resorts
8.5 (3858 reviews)
Crabbet Park, Turners Hill Road, Worth , Crawley , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Cleanliness
Good amenities
Cons:
Slow heaters
Unacceptable bed quality
Not worth the money for afternoon tea

Categories

Cleanliness
8.25
Clean but noted some issues with specific rooms.
Service
9.25
Staff were described as friendly and attentive.
Location
8.75
Good location but not as close to Gatwick as suggested.
Room Quality
8.25
Mostly clean and comfortable, but issues with some beds.
Amenities
8.75
Amenities were generally good, but a mini fridge and safe were missing.
Value for Money
7.25
Afternoon tea was overpriced for the quality received.
Food and Beverage
8.75
Food was good and well-presented, especially during events.
Overall Experience
8.75
Guests reported a generally enjoyable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 11:54

Property Description

Luxurious Refurbished Hotel

Modern Bedrooms and Amenities
The Holiday Inn Gatwick Worth offers modern bedrooms with amenities such as TV, black-out curtains, and contemporary en-suite bathrooms. Guests can also enjoy the convenience of tea/coffee making facilities in their rooms.

Dining and Leisure Options
Guests can indulge in quality food and drinks at the brand new Meadow – Kitchen | Bar | Terrace or opt for 24-hour room service. The hotel also offers Starbucks coffee at the bar, a breakfast buffet station, and the option for afternoon tea with prior booking.

Convenient Location and Facilities
With a 24-hour reception and a restaurant on-site, as well as access to a nearby fitness center, swimming pool, and meeting rooms, the Holiday Inn London Gatwick - Worth ensures a comfortable stay for all guests.

Book your stay at the Holiday Inn Gatwick Worth for a luxurious and convenient experience.

Important information:

The hotel requires the full payment for the accommodation on check-in.

Please note that the credit/debit card used to make the booking must be presented on arrival.

The hotel requires a physical credit card to be present on arrival for a pre-authorisation.

A digital credit card on a mobile phone is not valid.

Please note that parking is for guests only and costs £15.00 per night.

Guests that wish to use the health and leisure facilities next door to the property must pay a fee of £8.50 per person.

Entry vouchers can be purchased at reception.

Please Note that 'Transfer' is a taxi costing from £22.50GBP one way.

Standard cars will be accepted as long as they fit within a standard parking bay (approx. 2.4m x 4.8m).
Vehicles that do not fit within a single bay may require more than one space and will be subject to additional charges and availability.


Vehicles requiring multiple bays (e.g. larger vans, vehicles with trailers): £50 per night

Coach buses and large trucks: £100 per night

Non-resident buses £199 per night

When arriving at the hotel, kindly be aware that there are two car-parks, one for Nuffield Health and one for the Holiday Inn.

Please ensure you park in the Holiday Inn’s car-park (situated to the right as you drive in) to avoid a parking fine from Nuffield Health.
We are a cashless hotel.

For overnight coach parking, a fee of £199.00 per night, per coach will apply unless prior arrangements have been made and confirmed in writing by the hotel.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Location

Guest Reviews

8.5
Based on 3858 reviews
Cleanliness: 8.25
Service: 9.25
Location: 8.75
Room Quality: 8.25
Amenities: 8.75
Value for Money: 7.25
Food and Beverage: 8.75
Overall Experience: 8.75
N
Nimi20 solo_traveller my
9
Pros:

Check in was quick and efficient

Cons:

N/A

2026-08-15 via Nuitee
H
HappiholzLancashire Couples
10
Great overnight stay!
Pros:

Stayed overnight for a morning flight from Gatwick.
After an 8 hour drive down from Scotland it was around 10pm when we arrived to be greeted by the wonderful Gomez who had us checked in and sorted quickly and efficiently.
The next morning we were up early and met the lovely Harvir who ensured we had a taxi en route very quickly and then dealt with details for our return to ensure our car would be ready and waiting as we were parking at the hotel.
Our room was clean, welcoming and comfortable.
The car parking for our 10 days away was safe and the car was ready and waiting on our return.
Gomez and Harvir both went the extra mile and are both a credit to the company.
Thank you to them both and the hotel.

2026-08-14 via Tripadvisor
K
Kevin solo_traveller gb
9
Pros:

The common areas - bar,restaurant and reception were very well decorated and pleasant to be in.

2026-08-14 via Nuitee
R
Rob family_with_children gb
8
2026-08-14 via Nuitee
A
Alvensa couple gb
9
2026-08-14 via Nuitee
C
Caroline family_with_children fr
8
2026-08-13 via Nuitee
B
brett couple gb
7
2026-08-11 via Nuitee
P
Pang family_with_children gb
6
Decent, clean room but not so close to Gatwick airport.
Pros:

The staff were friendly and approachable. The room was a good size with two generous sized beds for our young family. We were able to have a room close to my parents. The restaurant offered a good range of decent food.

Cons:

The room was generally quite dark and would benefit from one central lighting on/off switch. The location was 15 minutes drive away from Gatwick Airport so was further away from the airport than I had expected. We arrived at Gatwick Airport and had to take a taxi from the airport (which cost £60 for 6 people). The hotel would benefit from a shuttle service so guests can avoid the extortionate fees of the airport taxis. I was unable to contact the local taxi number given to me by reception.

2026-08-10 via Nuitee
S
S solo_traveller gb
6
2026-08-10 via Nuitee
S
shamisot662 Solo travel
10
Wedding Day!! ❤️
Pros:

I had a wonderful stay at Holiday Inn Gatwick Worth. The hotel was comfortable and welcoming, but what really made my experience stand out was the exceptional service from Serhat.

Serhat went above and beyond to ensure that I was well looked after. He was attentive, professional and genuinely helpful throughout my stay. It’s always refreshing to receive such excellent customer service and his kindness and willingness to help really made a difference to my experience.

Thank you Serhat, for going the extra mile! You are a real credit to the hotel. I would happily recommend Holiday Inn Gatwick Worth and look forward to returning.

2026-08-09 via Tripadvisor
Y
Yrsa Örk solo_traveller is
9
2026-08-09 via Nuitee
A
Arthur solo_traveller de
10
Pros:

Sehr freundliches Personal, eine sehr gute Lage, um London und Umgebung zu erkunden und ein reichhaltiges, leckeres Frühstück.

2026-08-08 via Nuitee
B
Bert solo_traveller gb
2
Pros:

The staff (see below) were generally okay, and the restaurant meal/breakfast were nice.

Cons:

We specifically booked this hotel in a heatwave for the air conditioning. The staff knew it was not working and gave us the room anyway. After several hours, we had to sleep in a sauna-like room as it was too late to look for alternative accommodation.

2026-08-08 via Nuitee
S
Shalini family_with_children in
9
Convenient stay with great breakfast, for Gatwick connections
Pros:

Clean and comfortable hotel, convenient for Gatwick. Staff member Gomez was very hospitable. Room amenities were ample, and breakfast buffet was excellent. Hotel can arrange cab to Gatwick, Uber can be as high as 32 pounds owing to Gatwick charges.

Cons:

Overnight parking charged at 15 pounds

2026-08-08 via Nuitee
D
Dawn couple gb
10
Pros:

Great

2026-08-08 via Nuitee
M
Melanie family_with_children za
8
Pros:

breakfast was always on point, room very clean

Cons:

no fridge in the room , and it was really hot

2026-08-07 via Nuitee
R
RAMDAI family_with_children fr
8
2026-08-07 via Nuitee
S
Sean solo_traveller gb
8
Pros:

Lovely modern hotel, plenty parking and feels safe if leaving vehicle whilst on holiday.

Cons:

Air conditioning did not work and was staying during heatwave, uncomfortable but staff did what they could and offered a fan. It was a system error, just hope it's not regular error.

2026-08-06 via Nuitee
V
Verma couple gb
9
2026-08-05 via Nuitee
A
Aviram solo_traveller il
10
2026-08-04 via Nuitee