Hotel Los Gatos

Hotels
8.8 (418 reviews)
210 East Main Street , Los Gatos , us

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Breakfast options could improve
No microwave available

Categories

Cleanliness
8.78
Guests consistently mention clean rooms and common areas, contributing to a positive sentiment.
Service
9.25
Staff is described as kind and helpful, with attentive service mentioned multiple times.
Location
9.29
The hotel is praised for its proximity to downtown and local attractions.
Room Quality
8.74
Rooms are noted as spacious and comfortable, although some furniture is described as outdated.
Amenities
8.47
Nice amenities like a pool and gym, but some issues with breakfast and requests for more consistent offerings were noted.
Value for Money
8.73
The overall experience suggests a decent value considering the amenities and service.
Food and Beverage
8.08
Breakfast options received criticism, indicating room for improvement in food offerings.
Overall Experience
9.05
Overall, guests express a strong likely recommendation based on their pleasant experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:20

Property Description

Luxurious Accommodations
Indulge in plush bathrobes, premium linens, and a gourmet minibar at Hotel Los Gatos. Select suites even offer a cozy fireplace and a private balcony for the ultimate relaxation experience.

Culinary Delights
Savor the flavors of Greece and the Mediterranean at Dio Deka, the top-rated on-site restaurant. Enjoy a menu filled with fresh fish, artisanal cheeses, and authentic olive oil, all complemented by an extensive wine selection.

Convenient Location
Located just 15 miles from San Jose International Airport, Hotel Los Gatos offers easy access to downtown San Jose and the charming Santa Cruz Mountain wineries. Explore the local attractions within walking distance, including restaurants, bars, and the town square.

Experience luxury, exceptional dining, and a prime location at Hotel Los Gatos. Book now for an unforgettable stay.

Important information:

If booking more than 4 rooms must contact property to book reservations.

The property kindly asks guests to inform their reservations department in advance if you have any special mobility needs during your stay and they will do our best to accommodate.

Additional policies apply to bookings reserved by people under the age of 18. Please contact the property for details.

The resort fee includes in-room coffee and tea, onsite parking, WIFI, and outdoor heated pool access.

An amenity fee of $30 per night will be collected at check-in. The amentify fee includes continental breakfast, in-room coffee and tea, on site parking, EV charging and outdoor heated pool and fitness center access.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Video

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 418 reviews
Cleanliness: 8.78
Service: 9.25
Location: 9.29
Room Quality: 8.74
Amenities: 8.47
Value for Money: 8.73
Food and Beverage: 8.08
Overall Experience: 9.05
A
Allison • family_with_children • us
10
Perfect stay in a charming town
Pros:

Loved the location - walking distance to shops & restaurants. The pool & hot tub were an added plus. The room was so spacious & lovely with 2 outdoor seating areas.

2026-02-11 • via Nuitee
E
Erika • couple • us
8
2026-01-30 • via Nuitee
D
daniela • family_with_children • us
8
Good
Pros:

Love the place, clean smell, nice people, location!!!

Cons:

Please introduce variety to breakfast. It is always the same. I am often at the hotel and Can’t stand the banana bread, quiche collection day in and out.

Mattresses need upgrade too.

Cost of hotel is very high

2026-01-28 • via Nuitee
C
Catherine • solo_traveller • us
9
2026-01-28 • via Nuitee
P
Paul • couple • us
8
Pros:

We enjoyed our stay, weather cold, hall ways cold, floor in room was cold. Did I mention we are from FLORIDA! What can I say, anything under 65 is freezing to us....Everything is relative!

Cons:

We enjoyed our stay. Alway everything could be better but I would recommend your hotel.

2026-01-27 • via Nuitee
K
Kelly • couple • us
9
2026-01-27 • via Nuitee
W
William • couple • us
8
Comfortable and appealing.
Pros:

The decor and ambiance of the building and location were very beautiful.

Cons:

Smaller amenities. Pool area.

2026-01-19 • via Nuitee
M
Mike • couple • us
10
Pros:

Great location! Super upscale and clean. Rooms were spacious, clean and wonderfully comfortable beds. Bar on site was top shelf and the restaurant was quite busy.

2026-01-19 • via Nuitee
S
Sasa • couple • us
3
Pros:

…..

Cons:

Please do the refund

2026-01-19 • via Nuitee
A
Angela • couple • us
9
Great staycation/getaway for a couple.
Pros:

We live locally (in San Jose) but the design of the hotel and location made it seem more like a staycation. The location was close to the restaurants we wanted to see. The room was gorgeous and the holiday decor was beautiful. It was such a resting vibe and the staff was great.

Cons:

The only thing I would say is that our door would take a long time to close, and with the hinges you couldn't pull it close faster.

2026-01-16 • via Nuitee
A
ayesha • family_with_children • sg
9
2026-01-03 • via Nuitee
A
Alexandre • family_with_children • us
8
2025-12-27 • via Nuitee
J
John • family_with_children • us
10
2025-12-14 • via Nuitee
T
Terizza • couple • us
9
It was a well appointed facility with kind and helpful staff.
Pros:

Nice location near downtown.

2025-12-09 • via Nuitee
M
MOIZ • couple • tr
9
2025-11-27 • via Nuitee
Y
Yoko • family_with_children • us
8
2025-11-25 • via Nuitee
A
Alexander • couple • pt
8
2025-11-19 • via Nuitee
R
Rami • couple • us
9
Enjoyed
Pros:

Location
Building
Outdoor space
Clean
Nice staff

Cons:

Poor breakfast choices

2025-11-12 • via Nuitee
A
Anthony • couple • us
2
Pros:

Na

Cons:

No microwave

2025-11-09 • via Nuitee
T
Terizza • couple • us
10
I felt safe and comfortable while my husband was in Good Samaritan Hospital.
Pros:

The architecture and interiors were welcoming and comfortable.
Ashley and her colleagues were attentive and friendly.
The breakfast was lackluster. Too bad :(

Cons:

The breakfast as stated previously.

2025-11-01 • via Nuitee