Holiday Inn Express Hartford South - Rocky Hill by IHG

Hotels
•
Holiday Inn Express
8.4 (883 reviews)
20 Waterchase Drive , Rocky Hill , US
+1 860-563-7877

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good breakfast
Reasonable price
Cons:
Noisy environment
Maintenance issues
Limited towel service

Categories

Cleanliness
8.04
Multiple mentions of clean rooms, but some feedback indicated issues with room maintenance.
Service
9.01
Overall friendly and supportive staff, though there were some specific negative mentions regarding night service.
Location
8.55
Good location with nearby restaurants; however, convenience of access was a concern for some.
Room Quality
8
Rooms were clean and spacious, but some were noted as needing updates and had noise issues.
Amenities
8.53
Amenities were generally well-regarded, though some items like towels and breakfast variety were mentioned as lacking.
Value for Money
8.49
Perceived as reasonable pricing for the service and cleanliness offered.
Food and Beverage
8.04
Good breakfast options but limited in variety; overall well-received.
Overall Experience
8.51
General positive feedback from guests despite some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:17

Property Description

Convenient Location
Located just 4 km from downtown Rocky Hill, Connecticut and Dinosaur State Park, the Holiday Inn Express Hartford South offers easy access to popular attractions.

Comfortable Accommodations
Enjoy spacious rooms equipped with free Wi-Fi, refrigerator, microwave, flat-screen TV, work desk, coffee maker, and hairdryer for a relaxing stay.

Great Amenities
Take advantage of the outdoor pool, daily buffet breakfast, gym, business center, and free parking during your visit.

Book your stay at the Holiday Inn Express Hartford South - Rocky Hill for a convenient and comfortable experience near top destinations in Connecticut.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BDL

Location

Guest Reviews

8.4
Based on 883 reviews
Cleanliness: 8.04
Service: 9.01
Location: 8.55
Room Quality: 8
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 8.04
Overall Experience: 8.51
L
Liane • extended_group • us
6
Decent place for a quick overnight stay
Pros:

Good location and very courteous staff. Wonderful selection for their continental breakfast!

Cons:

It could use some sprucing up and maybe bathroom upgrades would be nice. There was no working fan in our bathroom and some of the caulking, etc needs attention.

2026-10-13 • via Nuitee
A
Ann • solo_traveller • us
10
2026-10-12 • via Nuitee
J
James • couple • us
9
2026-10-10 • via Nuitee
S
Sayumi • solo_traveller • us
4
Disappointing, could not get any sleep
Pros:

Breakfast had a lot of options. The egg-white omelet was a nice healthy touch.

Cons:

I was put in on a first floor room, and could not sleep at all due to the sound of the doors banging shut (there is almost no sound insulation from the hallway. This utterly sabotaged my crucial work performance. Also, there were black mold stains on shower curtain and on the corners of the bathroom, and the dispenser handle to the body soap was broken off. The lighting is also terrible. It just seemed that there was little care to make things look presentable in the bathroom.

2026-10-09 • via Nuitee
T
Tasha • couple • us
9
2026-09-16 • via Nuitee
W
Wolfgang • family_with_children • de
7
2026-09-11 • via Nuitee
B
Brendaliz • extended_group • us
9
The stay was very pleasant. Would stay there again.
Pros:

The staff was very helpful and friendly. The breakfast had good options. The room was big and comfy.

Cons:

The floor in front of the fridge was a little bit sticky.

2026-09-06 • via Nuitee
B
Bianca • solo_traveller • nl
8
2026-09-03 • via Nuitee
T
Tomasz • couple • pl
9
2026-09-03 • via Nuitee
M
Marilyn • extended_group • us
7
My stay was fair, not what I expected. I thought the facility was better than what saw personally.
Pros:

Breakfast was ok, the same meal for the 3 days I spent there. There could have been a little more variety to choose from. The service was minimal, the front desk staff both morning and night were very helpful especial the night staff.

Cons:

The advised rooms on the web site was not what I experienced. I expect the room to be like what was on the web site, location, businesses in the area which were mentioned as walkable were not seen or easily located.

2026-09-01 • via Nuitee
S
Sherlin • couple • us
1
2026-08-27 • via Nuitee
C
Christine • solo_traveller • nl
8
2026-08-24 • via Nuitee
W
William • solo_traveller • us
10
2026-08-24 • via Nuitee
C
Charles • solo_traveller • us
4
2026-08-23 • via Nuitee
V
Vladimir • family_with_children • us
10
2026-08-20 • via Nuitee
C
Candyce • couple • us
8
It was nice I would stay again
Pros:

The location and the building was very clean. The breakfast was very good and it was real coffee.

Cons:

The pool could use a little cleaning. There were a lot of kids and it was like pee water once they got out and the adults were able to get in

2026-08-17 • via Nuitee
G
Gregory • couple • us
10
Pros:

very nice and clean.
Murat, Fuat, Yasin and Hassan also Zeynep and Ozlem were very nice and helpful with everything through our stay. Highly recommended.

2026-08-12 • via Nuitee
N
Niels • family_with_children • nl
8
Goed verblijf!
Pros:

Degelijk hotel met prima kamers. Bedden liggen goed en diverse faciliteiten aanwezig, waaronder een kleine fitness en leuk buitenzwembad.

Cons:

Kleine badkamer en hoge prijzen (4 dollar) voor de guest laundry.

2026-08-05 • via Nuitee
C
Classic • couple • us
10
Pros:

They got our room right after she realized the mistake.

Cons:

Nothing

2026-07-22 • via Nuitee
K
Kafi • extended_group • us
8
It was a pleasant and clean environment with friendly staff.
Pros:

Easy check in and out, friendly staff throughout, fresh delicious breakfast with something for everyone.

Cons:

Nothing

2026-07-21 • via Nuitee