Holiday Inn Express Hartford South - Rocky Hill by IHG

Hotels
Holiday Inn Express
8.4 (864 reviews)
20 Waterchase Drive , Rocky Hill , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good breakfast
Reasonable price
Cons:
Noisy environment
Maintenance issues
Limited towel service

Categories

Cleanliness
8.04
Multiple mentions of clean rooms, but some feedback indicated issues with room maintenance.
Service
9.01
Overall friendly and supportive staff, though there were some specific negative mentions regarding night service.
Location
8.55
Good location with nearby restaurants; however, convenience of access was a concern for some.
Room Quality
8
Rooms were clean and spacious, but some were noted as needing updates and had noise issues.
Amenities
8.53
Amenities were generally well-regarded, though some items like towels and breakfast variety were mentioned as lacking.
Value for Money
8.49
Perceived as reasonable pricing for the service and cleanliness offered.
Food and Beverage
8.04
Good breakfast options but limited in variety; overall well-received.
Overall Experience
8.51
General positive feedback from guests despite some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:17

Property Description

Convenient Location
Located just 4 km from downtown Rocky Hill, Connecticut and Dinosaur State Park, the Holiday Inn Express Hartford South offers easy access to popular attractions.

Comfortable Accommodations
Enjoy spacious rooms equipped with free Wi-Fi, refrigerator, microwave, flat-screen TV, work desk, coffee maker, and hairdryer for a relaxing stay.

Great Amenities
Take advantage of the outdoor pool, daily buffet breakfast, gym, business center, and free parking during your visit.

Book your stay at the Holiday Inn Express Hartford South - Rocky Hill for a convenient and comfortable experience near top destinations in Connecticut.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BDL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 864 reviews
Cleanliness: 8.04
Service: 9.01
Location: 8.55
Room Quality: 8
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 8.04
Overall Experience: 8.51
G
George solo_traveller us
7
2026-06-27 via Nuitee
B
Balakrishnan M solo_traveller us
3
Pros:

The breakfast was good. Staff was friendly.

Cons:

The toilet was dirty.

2026-06-27 via Nuitee
T
Tanir family_with_children us
10
Will be returning
Pros:

I loved everything!!! Great food, comfortable beds, amazing staff

Cons:

Nothing

2026-06-24 via Nuitee
F
Fernando couple us
10
2026-06-22 via Nuitee
S
Steven couple us
8
2026-06-22 via Nuitee
L
Leslie extended_group us
8
2026-06-21 via Nuitee
couple jp
8
まあまあ
Pros:

従業員

Cons:

エレベーターが遅い

2026-06-20 via Nuitee
I
Isabel couple us
10
2026-06-20 via Nuitee
E
Elizabeth couple us
10
2026-06-18 via Nuitee
K
Kelly couple us
7
2026-06-15 via Nuitee
V
Vivien couple us
8
Cleanliness was A++ quick service convenient location met expectations
Pros:

Very Clean & good price point

Cons:

Outdoor pool wasn’t clean yet

2026-06-10 via Nuitee
N
Nydia couple us
10
Everything was nice
Pros:

Friendly and clean

2026-06-10 via Nuitee
K
Katie couple us
10
2026-06-08 via Nuitee
I
Isabella couple us
7
2026-06-08 via Nuitee
S
Stephanie couple us
7
Pros:

Friendly staff

Cons:

Same bfast menu for most days

2026-06-08 via Nuitee
R
Raquel couple it
6
Cons:

O atendente da recepção me indagando e perguntando o que estava fazendo na cidade e porque, me encheu de perguntas como se eu devesse explicar alguma coisa para ele, era só o que me faltava mesmo!! Seria melhor se ele só fizesse o trabalho dele

2026-06-08 via Nuitee
M
Manuel couple de
7
Zu laut
Pros:

Große Zimmer, sauber, nettes Personal, gut erreichbar, recht großes Badezimmer

Cons:

Wir haben extra gesagt, dass wir ein ruhiges Zimmer möchten. Bekommen haben wir das Zimmer neben dem Fitnessrraum direkt gegenüber vom Frühstücksbereich. In der ersten Nacht haben wir gehört wie jemand auf dem Laufband unterwegs ist, als würde er durch unser Zimmer joggen. In der zweiten Nacht kam eine große Gruppe nach ins Hotel, die dann erstmal Party im Frühstücksbereich gemacht hat. Da das Hotel sowieso hellhörig ist, war das keine gute Erfahrung. Schade, denn man hat uns versichert, dass der Raum ruhig sei, was wir bezweifelten…

2026-06-04 via Nuitee
J
Jennifer family_with_children us
9
surprisingly excellent
Pros:

breakfast, staff and bed comfort...excellent

Cons:

crowded dining room

2026-06-04 via Nuitee
R
Rick solo_traveller us
9
2026-06-03 via Nuitee
A
Argentina couple es
9
Cons:

I bit overpriced for one person, there should be cheaper fares if traveling on your own

2026-06-03 via Nuitee