Holiday Inn Express Hartford South - Rocky Hill by IHG

Hotels
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Holiday Inn Express
8.4 (872 reviews)
20 Waterchase Drive , Rocky Hill , us

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good breakfast
Reasonable price
Cons:
Noisy environment
Maintenance issues
Limited towel service

Categories

Cleanliness
8.04
Multiple mentions of clean rooms, but some feedback indicated issues with room maintenance.
Service
9.01
Overall friendly and supportive staff, though there were some specific negative mentions regarding night service.
Location
8.55
Good location with nearby restaurants; however, convenience of access was a concern for some.
Room Quality
8
Rooms were clean and spacious, but some were noted as needing updates and had noise issues.
Amenities
8.53
Amenities were generally well-regarded, though some items like towels and breakfast variety were mentioned as lacking.
Value for Money
8.49
Perceived as reasonable pricing for the service and cleanliness offered.
Food and Beverage
8.04
Good breakfast options but limited in variety; overall well-received.
Overall Experience
8.51
General positive feedback from guests despite some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:17

Property Description

Convenient Location
Located just 4 km from downtown Rocky Hill, Connecticut and Dinosaur State Park, the Holiday Inn Express Hartford South offers easy access to popular attractions.

Comfortable Accommodations
Enjoy spacious rooms equipped with free Wi-Fi, refrigerator, microwave, flat-screen TV, work desk, coffee maker, and hairdryer for a relaxing stay.

Great Amenities
Take advantage of the outdoor pool, daily buffet breakfast, gym, business center, and free parking during your visit.

Book your stay at the Holiday Inn Express Hartford South - Rocky Hill for a convenient and comfortable experience near top destinations in Connecticut.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BDL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 872 reviews
Cleanliness: 8.04
Service: 9.01
Location: 8.55
Room Quality: 8
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 8.04
Overall Experience: 8.51
V
Vivian • couple • us
10
Pros:

Exemplary service and cleanliness!

2026-07-17 • via Nuitee
C
Caroline • couple • us
8
This is a fine hotel to stay in when in the Hartford area. Reasonable rates and a very good value.
Pros:

Very clean and comfortable and in a very good location.

2026-07-11 • via Nuitee
M
McDermid • solo_traveller • us
7
DARK & DISMAL Room
Cons:

Room was very DARK & depressing. Felt like being in a cave even on sunny days. Not having adequate lighting made completion of the simplest activities of daily living annoying & distressing.

2026-07-08 • via Nuitee
E
Elba Iris • couple • us
10
2026-07-08 • via Nuitee
A
alec • family_with_children • us
8
Clean and spacious rooms with very efficient and kind staff.
Pros:

The beds were very comfortable, and the staff were pleasant and efficient.

Cons:

First floor room had tiled floor instead of carpet.

2026-07-06 • via Nuitee
T
Tesra • solo_traveller • us
10
Pros:

Every thing was amazing & professional! Especially the staff.!!!! During my stay from check in till check out my experience was outstanding. Rosie, Odessa, and Abdullah were all very professional, helpful,and very polite. Our room #305 was very clean,cozy,and the bed was very comfortable. The breakfast 10 plus!!! Will definitely be returning to stay again

Cons:

N/A

2026-07-06 • via Nuitee
M
Marlene • couple • us
10
2026-07-03 • via Nuitee
G
Gerald • couple • us
9
2026-07-01 • via Nuitee
R
Richard • family_with_children • us
8
2026-06-30 • via Nuitee
B
Balakrishnan M • solo_traveller • us
3
Pros:

The breakfast was good. Staff was friendly.

Cons:

The toilet was dirty.

2026-06-27 • via Nuitee
G
George • solo_traveller • us
7
2026-06-27 • via Nuitee
T
Tanir • family_with_children • us
10
Will be returning
Pros:

I loved everything!!! Great food, comfortable beds, amazing staff

Cons:

Nothing

2026-06-24 • via Nuitee
S
Steven • couple • us
8
2026-06-22 • via Nuitee
F
Fernando • couple • us
10
2026-06-22 • via Nuitee
L
Leslie • extended_group • us
8
2026-06-21 • via Nuitee
I
Isabel • couple • us
10
2026-06-20 • via Nuitee
新 • couple • jp
8
まあまあ
Pros:

従業員

Cons:

エレベーターが遅い

2026-06-20 • via Nuitee
E
Elizabeth • couple • us
10
2026-06-18 • via Nuitee
K
Kelly • couple • us
7
2026-06-15 • via Nuitee
V
Vivien • couple • us
8
Cleanliness was A++ quick service convenient location met expectations
Pros:

Very Clean & good price point

Cons:

Outdoor pool wasn’t clean yet

2026-06-10 • via Nuitee