Drury Inn & Suites San Antonio Northwest Medical Center

Hotels
Drury
9.2 (1224 reviews)
9806 Interstate Highway 10 West , San Antonio , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Cleanliness
Good location
Comfortable rooms
Great amenities
Cons:
Elevator issues
Minor parking layout confusion

Categories

Cleanliness
9.19
Most reviews mention cleanliness positively, though some concerns about the elevator were noted.
Service
9.66
Staff is frequently praised for being friendly and helpful.
Location
9.2
Location is mentioned as perfect and convenient in several reviews.
Room Quality
9.15
Rooms are described as clean and comfortable.
Amenities
8.68
Amenities are generally well-received, though some minor issues were raised.
Value for Money
9.14
Overall satisfaction with what is offered for the price.
Food and Beverage
9.19
Food was frequently highlighted as a strong point, with breakfast and dinner receiving positive remarks.
Overall Experience
9.36
Overall, guests express a high level of satisfaction, indicating a strong likelihood of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 05:16

Property Description

Indulge in Comfort and Convenience

Luxurious Amenities: Enjoy a daily hot breakfast and unwind in the indoor swimming pool with a spa tub. Each guest room features a flat-screen TV, microwave, and refrigerator for your comfort.

Business and Fitness: Host meetings in the hotel’s conference rooms and utilize the business centre. Stay active at the fitness centre with cardio equipment and TVs.

Evening Delights: Treat yourself to complimentary hot foods and beverages each evening. Explore nearby attractions like SeaWorld and the San Antonio River Walk.

Experience a blend of relaxation and productivity at Drury Inn & Suites Northwest Medical Center. Book now for a memorable stay!

Important information:

Please note that checks are not accepted. Rooms with pets will be charged a daily cleaning fee. Please note a maximum of 2 pets are permitted. Contact the property for details.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 1224 reviews
Cleanliness: 9.19
Service: 9.66
Location: 9.2
Room Quality: 9.15
Amenities: 8.68
Value for Money: 9.14
Food and Beverage: 9.19
Overall Experience: 9.36
L
Leticia couple us
10
2026-04-15 via Nuitee
J
Jessica family_with_children us
10
2026-04-13 via Nuitee
K
Kelli family_with_children us
10
Always a great stay, friendly staff and convenient to where I need to go
Pros:

Love this hotel. Always my go to place to stay in San Antonio. With breakfast, dinner, and plenty of restaurants around, why stay anywhere else

Cons:

Not enough parking

2026-04-11 via Nuitee
R
Rolando solo_traveller us
10
2026-04-10 via Nuitee
R
Rudy couple us
7
It was good other than a poor happy hour meal. I know you can do a whole lot better.
Pros:

Good. Very central to the city.

Cons:

One elevator inoperable during our 2 day stay.

2026-04-10 via Nuitee
P
Pongladda couple us
10
2026-04-09 via Nuitee
E
Eddrina extended_group us
10
I’ve never stayed at a Drury before but it’s definitely at the top of my list now and the price was excellent!!!!
Pros:

Clean

Cons:

Nothing

2026-04-08 via Nuitee
T
Tommie-Lorraine couple us
10
Will never stay any place else in South Texas!
Pros:

We drove in from Missouri to spend Easter with our family in Texas from Friday, April 03 through Tursday, April 07.
We reserved online & it was fast & easy. Upon checking into the hotel, we could see that the property was nicely maintained, the staff was down to earth, kind & extremely welcoming.
Our room was clean & smelled fresh. I am super picky about where I lay my head, so I checked out everything: floors, bed, bedding, kitchen appliances, bath tub/shower, toilet, sink etc. All perfectly cleaned & sanitizes for our stay. I was most happy about the comfort of our bed.
Breakfast was a full, hot variety (food & dining area were also clean). My husband & I really loved the KickBack dinner treat. While we don't drink alcohol, we did still enjoy the food selection & atmosphere. It was great!
The children enjoyed the pool & spa. I was a little shocked to see how clean the entire pool area was. One can tell that maintaining the property is the top priority at this Drury.
And finally, the manager- Greg. He is such a polite & pleasant gentleman. I saw him walking the property many times during our stay. Conversing with guests, making sure that everything was satisfactory. I enjoyed seeing management so involved with guests. He helped me move some things to our room & every interaction that I had with him made me feel seen & respected. It was wonderful.

Cons:

There was nothing that we didn't like at this Drury.

2026-04-08 via Nuitee
A
Alex family_with_children us
10
Cons:

The bed was not that comfortable.

2026-04-07 via Nuitee
M
Mary Ann Frances family_with_children us
10
Great stay, Great price
Pros:

Great free happy hour dinner and drinks.
Friendly staff, clean facilities

Cons:

None

2026-04-07 via Nuitee
J
Janette couple us
10
It was just what we needed
Pros:

Like the location that it is in

Cons:

Don’t like the parking

2026-04-06 via Nuitee
R
Rosa couple us
10
Pros:

That they have excellent customer service

Cons:

N/A

2026-04-04 via Nuitee
D
Dennis couple us
8
Cons:

not as many choices as expected

2026-04-04 via Nuitee
E
Edward family_with_children us
10
Pros:

Everything

Cons:

There was little worms or maggots all over the floor in the pool area

2026-04-03 via Nuitee
S
Shanna couple us
8
2026-04-02 via Nuitee
M
Marc & Rose couple us
10
Great stay!
Pros:

Welcoming and friendly staff.

Cons:

Nothing, since everything was great!

2026-03-31 via Nuitee
L
Liza couple us
10
2026-03-30 via Nuitee
M
Magalee solo_traveller us
5
2026-03-28 via Nuitee
M
Michael family_with_children us
8
Loved it!
Pros:

The breakfast was excellent, the dinner time was quoted 1900-2200, so I barely made left overs @ 1900. Still dinner was ok. My kid loved the indoor pool and after a long drive, I loved the jacuzzi. Slept like a baby.

Cons:

No complaints' !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

2026-03-26 via Nuitee
C
cacaustin Family
10
Great stay at Drury Inn!
Pros:

We stayed and this Drury Inn for one night and were very pleased with the staff and the amenities. All of the staff were happy, friendly and helpful! We did not take advantage of the afternoon food, but we did enjoy a couple of glasses of wine the hotel provided free of charge, and the complimentary breakfast the next morning. We have stayed at several Drury Inns and have always had a great stay...we highly recommend!

2026-03-24 via Tripadvisor