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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Fax/photocopying
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Facilities for disabled guests
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Hot tub/Jacuzzi
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Non-smoking throughout
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Wheelchair accessible
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Lower bathroom sink
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Visual aids: Braille
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Auditory guidance
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Front desk (limited hours)
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Free wired internet
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Self parking (surcharge)
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Reception hall
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Exercise/lap pool
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Covered parking
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Swimming nearby
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Indulge in Comfort and Convenience
Luxurious Amenities: Enjoy a daily hot breakfast and unwind in the indoor swimming pool with a spa tub. Each guest room features a flat-screen TV, microwave, and refrigerator for your comfort.
Business and Fitness: Host meetings in the hotel’s conference rooms and utilize the business centre. Stay active at the fitness centre with cardio equipment and TVs.
Evening Delights: Treat yourself to complimentary hot foods and beverages each evening. Explore nearby attractions like SeaWorld and the San Antonio River Walk.
Experience a blend of relaxation and productivity at Drury Inn & Suites Northwest Medical Center. Book now for a memorable stay!
Please note that checks are not accepted. Rooms with pets will be charged a daily cleaning fee. Please note a maximum of 2 pets are permitted. Contact the property for details.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Groups
No special conditions apply for groups.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
People no matter the age stay for US$10 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
The breakfast was excellent, the dinner time was quoted 1900-2200, so I barely made left overs @ 1900. Still dinner was ok. My kid loved the indoor pool and after a long drive, I loved the jacuzzi. Slept like a baby.
No complaints' !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Best hotel !
Breakfast had a great selection and how the setup was great and the staff service was fantastic
I had no problem with the food or service
Everything from parking to the most of staff expect one was very good
Somthing was wrong with my bed it hurt really bad , I called front desk around 2 am asking for 3 pillows because th bed hurt she said how will long to front desk she said 5 min then went down and she hands me one pillow and say that’s all I can give you .. and I out of the whole building there only one extra pillow, I told her if she can make a note that my bed hurt and she said ok I slept on the floor because the bed hurt and my kids were sleeping on the other bed , so I didnt wake them .. the next morning I told them what happened and I asked if she wrote down on note what I had said .. they said she didn’t write it .. so I said If look at the cameras I can down and asked for pillows . Am sorry to say she was rude to me
The single location to wind down eat and relax
Na
Upon arrival, The front desk staff was some of the worst and rudest people we have ever encountered. Made us feel unwelcomed and almost ruined the experience.
Dinner and happy hour was going on when we arrived, the dinner was pleasing and filling. The happy hour was a pleasant surprise. They had a hot breakfast with good choices. The room was very comfortable and well thought out.
Everything was good.
Breakfast was decent. The coffee was absolutely disgusting however, but I won't tell anyone. The younger lady at the front desk was absolutely wonderful.
The whole purpose of choosing this hotel was the convenience of having our dogs (Boston Terriers) with us and the indoor pool since the weather wasn't very good this particular weekend. When we initially arrived the pool was massively overcrowded so my family and I decided we would check out the pool the following day. Well the following day came around and now the pool was broken, with a pool jet spraying much harder than it should. I'm sure that the reason the pool jet broke was due to how many people was in it the first night. If the fire marshall would have stopped by the initial night, I'm sure a fine would have been issued, at least 50 people was in the pool. My son cried because we had been planning this pool visit for a little time and unfortunately negligence costs us what we paid for. Didn't get to experience the indoor pool at all, instead I had to console a crying kid. Please make sure you are keeping the pool occupancy guidelines and expensive costs like that wouldn't have occurred and posts like this wouldn't exist. Overall experience goes down a good bit because of this.
Staff
All ok
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