AC Hotel by Marriott Charlotte SouthPark

Hotels
•
AC Hotels by Marriott
9.3 (416 reviews)
1824 Roxborough Road , Charlotte , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Terrace
Pets allowed
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Clean and well-maintained
Friendly and accommodating staff
Cons:
Noise from the elevator
Issues with room assignment

Categories

Cleanliness
9.3
Many reviews indicated that the hotel was very clean and well-maintained.
Service
9.8
Multiple mentions of friendly staff, particularly Ms. Nikki and Abby, indicating exceptional service.
Location
9.3
Reviews highlighted easy access to shops, restaurants, and key attractions.
Room Quality
9.3
Rooms were consistently described as clean, comfortable, and spacious.
Amenities
9.3
Positive mentions of the rooftop bar and gym, indicating good offerings.
Value for Money
8.8
Standard quality for this hotel tier; generally perceived as a good value.
Food and Beverage
9.3
Breakfast buffet was described as beautiful and delicious.
Overall Experience
9.3
Reviewers expressed high satisfaction and willingness to return, suggesting a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:19

Property Description

Modern Design and Convenient Location
AC Hotel by Marriott Charlotte SouthPark offers a sleek and contemporary design, providing guests with a stylish and comfortable stay. Situated just 700 meters from SouthPark Mall, guests can easily indulge in shopping and dining experiences.

Top-Notch Amenities
Enjoy a range of amenities at this 4-star hotel, including a fitness centre to stay active during your stay. The air-conditioned rooms feature free WiFi and private bathrooms, ensuring a relaxing and convenient visit.

Nearby Attractions
Explore popular attractions such as the Mint Museum of Art and Freedom Park located within a short distance from the hotel. With the Spectrum Center and Charlotte Douglas International Airport also in close proximity, AC Hotel by Marriott Charlotte SouthPark is the perfect choice for both leisure and business travelers.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9.3
Based on 416 reviews
Cleanliness: 9.3
Service: 9.8
Location: 9.3
Room Quality: 9.3
Amenities: 9.3
Value for Money: 8.8
Food and Beverage: 9.3
Overall Experience: 9.3
N
Nicole • solo_traveller • us
10
Pros:

Good location. Very clean and comfortable.

2026-01-28 • via Nuitee
D
Debbie • couple • us
10
2026-01-20 • via Nuitee
C
Chiquita • couple • us
7
2026-01-19 • via Nuitee
A
Alexandria • solo_traveller • us
10
Excellent
Pros:

I loved how everything was so close and convenient and then I also loved how friendly the staff was in the bartender was Kenya and Susan were amazing

Cons:

No complaints

2026-01-19 • via Nuitee
T
Tara • solo_traveller • us
10
I will book again
Pros:

Everything was top tier for me!

Cons:

Nothing everything was great

2026-01-19 • via Nuitee
A
Ashley • family_with_children • us
9
Pros:

The bed was super comfortable. The bathroom was very nice & well stocked. The staff was friendly.

Cons:

The roon didn't have a microwave. There was old pepperoni stuck in the mini fridge.

2026-01-12 • via Nuitee
F
Francisco Javier • couple • us
9
2025-12-22 • via Nuitee
R
R9986NGrachels • Friends getaway
10
Christmas party
Pros:

I stayed here last weekend. I love it. It's a Perfect location for sightseeing with easy access to shops and restaurants. Highly recommend! And the room is very clean the hotel itself is very clean ,updating and amazingly clean. Also everybody there are very friendly.

2025-12-21 • via Tripadvisor
J
Jochen • solo_traveller • ch
10
2025-12-08 • via Nuitee
M
Mary • extended_group • us
10
2025-12-03 • via Nuitee
H
Hadas • couple • us
6
2025-11-24 • via Nuitee
T
Tony • couple • us
9
2025-11-15 • via Nuitee
R
Rainh2o65 • Business
10
Perfect location and Ms Nikki is INCREDIBLE!
Pros:

This hotel was amazing. Location was perfect, close to restaurants, shopping, downtown and the airport.
Rooms were nice and those staff was very accommodating.
I must call out one particular person that went above and beyond to make sure we felt welcome. Ms Nikki was incredible. From the smile on her face to her kind and caring personality, she just made you feel welcomed! She’s the reason I will be coming back again!

2025-10-30 • via Tripadvisor
S
Shawn • couple • us
10
Comfortable
Pros:

Perfect for a short getaway — clean, quiet, and excellent service.

2025-10-29 • via Nuitee
T
Tiesha • couple • us
10
2025-10-14 • via Nuitee
G
Greg • family
10
Pros:

Great hotel to stay at. All staff were very nice and helpful. Rooms were clean !!

2025-10-12 • via Nuitee
T
Tanaya • family_with_children • us
8
2025-10-08 • via Nuitee
C
Cynthia • partner
10
Pros:

Love the stay

2025-10-05 • via Nuitee
M
Michael • partner
8
Pros:

Nice location Shopping mall very close

2025-10-02 • via Nuitee
E
Eric • family
6
Pros:

Water pressure really low in sink and shower

2025-10-02 • via Nuitee