Best Western Gateway Grand

Hotels
•
Best Western
8.8 (2012 reviews)
4200 North West 97th Boulevard , Gainesville , us

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Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Cons:
Issues with room assignments
Some cleanliness concerns

Categories

Cleanliness
8.13
The hotel was clean but there were issues with housekeeping being loud and knocking early.
Service
9.6
Staff was friendly and accommodating, with specific praise for omelet preparation.
Location
9.64
Convenient location for access to restaurants and major roads.
Room Quality
7.59
Mixed reviews on room comfort; beds were not as described, some were defective.
Amenities
8.62
Good breakfast and nice outdoor jacuzzis, but some amenities need improvement.
Value for Money
8.58
Offers reasonable pricing for the services provided.
Food and Beverage
9.13
Breakfast was varied and generally well-received, with specific highlights on omelettes.
Overall Experience
9.1
Overall a positive stay but with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:48

Property Description

Convenient Location
Situated just off Interstate 75, Best Western Gateway Grand is only 2 miles from Santa Fe College, offering easy access to nearby attractions.

Amenities Galore
Enjoy a complimentary airport shuttle, on-site restaurant, free Wi-Fi, outdoor pool, hot tub, fitness room, and business facilities during your stay.

Delicious Dining
Indulge in a variety of classic American dishes at Gator’s Den, complete with a full bar, and don't forget to start your day right with a free daily breakfast.

Experience comfort and convenience at Best Western Gateway Grand - book now for an unforgettable stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GNV

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for US$10 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.8
Based on 2012 reviews
Cleanliness: 8.13
Service: 9.6
Location: 9.64
Room Quality: 7.59
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 9.13
Overall Experience: 9.1
D
Demko • solo_traveller • us
10
2026-04-18 • via Nuitee
S
Stoddard • family_with_children • us
10
2026-04-18 • via Nuitee
D
DW • solo_traveller • us
9
2026-04-18 • via Nuitee
L
Lee • couple • us
9
The room was great, the location was stellar. Staff was great.
Pros:

room was very comfortable with the exception of the pillows. Too big.

Cons:

There were no towels for the pool when we visited. Pillows too big, no effort to fix the situation from the front desk
The breakfast did not always live up to expectations as ingredients were lacking

2026-04-16 • via Nuitee
R
Robert • family_with_children • us
10
2026-04-15 • via Nuitee
E
Elisa • solo_traveller • us
6
2026-04-14 • via Nuitee
M
Morgan • solo_traveller • us
10
2026-04-14 • via Nuitee
S
Smith • couple • us
9
It was a relaxing stay.
Pros:

Great location and wonderful price

Cons:

N/a

2026-04-13 • via Nuitee
R
Register • couple • us
10
2026-04-10 • via Nuitee
J
JD (Valerie) • solo_traveller • us
10
Restful- peaceful- perfect
Pros:

Beautiful location- kind caring staff. Good price on booking.com, wonderful breakfast.

Cons:

Nothing

2026-04-10 • via Nuitee
L
Leonardo • family_with_children • us
10
2026-04-09 • via Nuitee
R
Renee • solo_traveller • us
9
Very comfortable and pleasant
Pros:

Great breakfast, lot of choices, big and updated room, very nice pool and super friendly staff

2026-04-09 • via Nuitee
P
Patricia • couple • us
10
Good hotel. Pool area was spacious! And pleasant. Staff quickly attended to a couple of problems in.
Pros:

Liked the hot breakfast with variety

Cons:

Ended too early

2026-04-09 • via Nuitee
J
Jane • couple • us
9
It was comfortable. Breakfast was good. Nice size fridge in the room.
Pros:

Very nice Clean large breakfast area

2026-04-08 • via Nuitee
K
karena • couple • us
10
great stay.
Pros:

cleanliness, beds were comfortable, they even made omelets for free with breakfast. I will be staying again!

Cons:

N/A

2026-04-07 • via Nuitee
J
Julie • extended_group • us
10
Pros:

Very friendly staff, close to interstate

Cons:

Rooms are dated, mattress was very worn

2026-04-06 • via Nuitee
R
Rhonda • couple • us
10
This beautiful hotel DOES NOT DISAPPOINT
Pros:

Absolutely everything!

2026-04-06 • via Nuitee
B
Benjamin • solo_traveller • us
10
2026-04-06 • via Nuitee
T
Timothy • solo_traveller • us
7
2026-04-06 • via Nuitee
F
Fiona • extended_group • us
8
Great Hotel
Pros:

Breakfast was exceptional. Love the made to order eggs and not those watery ones the other hotels make. Staff were kind, friendly and just customer-caring.

Cons:

A/c is old and loud..couldn't sleep

2026-04-05 • via Nuitee