Best Western Gateway Grand

Hotels
Best Western
8.8 (1909 reviews)
4200 North West 97th Boulevard , Gainesville , us

Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Cons:
Issues with room assignments
Some cleanliness concerns

Categories

Cleanliness
8.13
The hotel was clean but there were issues with housekeeping being loud and knocking early.
Service
9.6
Staff was friendly and accommodating, with specific praise for omelet preparation.
Location
9.64
Convenient location for access to restaurants and major roads.
Room Quality
7.59
Mixed reviews on room comfort; beds were not as described, some were defective.
Amenities
8.62
Good breakfast and nice outdoor jacuzzis, but some amenities need improvement.
Value for Money
8.58
Offers reasonable pricing for the services provided.
Food and Beverage
9.13
Breakfast was varied and generally well-received, with specific highlights on omelettes.
Overall Experience
9.1
Overall a positive stay but with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:48

Property Description

Convenient Location
Situated just off Interstate 75, Best Western Gateway Grand is only 2 miles from Santa Fe College, offering easy access to nearby attractions.

Amenities Galore
Enjoy a complimentary airport shuttle, on-site restaurant, free Wi-Fi, outdoor pool, hot tub, fitness room, and business facilities during your stay.

Delicious Dining
Indulge in a variety of classic American dishes at Gator’s Den, complete with a full bar, and don't forget to start your day right with a free daily breakfast.

Experience comfort and convenience at Best Western Gateway Grand - book now for an unforgettable stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GNV

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for US$10 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.8
Based on 1909 reviews
Cleanliness: 8.13
Service: 9.6
Location: 9.64
Room Quality: 7.59
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 9.13
Overall Experience: 9.1
B
Becky couple us
6
Pros:

Cost efficient

Cons:

Description on Booking.com stated $20 pet fee which should have said $20 PER pet. I would have stayed at a different location had I known this fee was per dog. Location was confusing and hard to get to, staff rude comment, and the A/C smelled odd when blowing.

2026-03-28 via Nuitee
S
Scott solo_traveller us
10
Great value and very nice property.
Pros:

Clean, open and inviting. Also, quiet since it’s not right up against the interstate. Having restaurant on site was a huge plus.

Cons:

No complaints

2026-03-28 via Nuitee
B
Brandon extended_group us
9
Pros:

Nice quiet hotel with good breakfast

Cons:

Pool was very cold

2026-03-28 via Nuitee
C
Christian solo_traveller us
8
Great stay
Pros:

The pool and outdoor space was great. Hot breakfast was great too!

Cons:

My tv didn't work but I called the front desk and they got it fixed in about an hour. Also the door to my room did not lock. I did report that to the front desk when I checked out. The bathroom door hit the toilet each time you needed to close it or open it.

2026-03-28 via Nuitee
J
James family_with_children us
9
2026-03-27 via Nuitee
M
Madison extended_group us
8
Stayed for 1 night on the way to disney world to break up the drive. Was a great location and value for just passing thr
Pros:

Location, hot tub

Cons:

Out dated & could be cleaner

2026-03-27 via Nuitee
M
Maria couple us
8
Good
Pros:

Good

2026-03-26 via Nuitee
C
Charles couple us
8
Good for overnight stay
Pros:

Location, Location, and Location. Quiet and close to Interstate

Cons:

Watered down Coffee

2026-03-26 via Nuitee
M
Maria family_with_children us
8
Confortable
Pros:

Good Breakfast

2026-03-26 via Nuitee
M
Mylashia couple us
10
Amazing and peaceful
Pros:

Everything and the pool was clean. The hotel was close to convince store!

2026-03-25 via Nuitee
J
Javier family_with_children us
10
Muy buen opción
Pros:

Lugar en exelentes condiciones, limpio y cómodo, tanto dentro de la habitaciones como en la áreas compartidas del hotel. El desayuno bien completo. El personal muy amable y servicial.ñ

Cons:

Nada para agregar.

2026-03-25 via Nuitee
L
Lois couple us
7
Missing a dog park
Pros:

Friendly. Comfortable. Clean

Cons:

Nothing

2026-03-24 via Nuitee
C
Campbell couple us
9
2026-03-24 via Nuitee
E
Elaine couple us
7
Great location, quiet & clean but towels although clean were a dingy white & stains in tile floor
Pros:

Breakfast was very good

Cons:

Bathrooms & towels need to be replaced

2026-03-22 via Nuitee
E
Elizabeth couple ca
7
Cons:

The shower was awkward to use.

2026-03-22 via Nuitee
S
Shannan solo_traveller us
8
2026-03-22 via Nuitee
F
Fiona extended_group us
10
Bang for your buck
Pros:

The breakfast, served hot and made to order, not those watery, scrambled eggs, variety and it's made very early.

Cons:

The loudness and horrible appearance of the old a/c units in the rooms, next to the beds.

2026-03-22 via Nuitee
D
Don couple us
8
Pros:

Thought that bathroom could use an update

2026-03-22 via Nuitee
D
David solo_traveller us
10
Pros:

Very good breakfast. Clean and updated hotel.

2026-03-21 via Nuitee
J
Jessica couple us
9
Pros:

Clean, convenient, excellent amenities ie: restaurant, breakfast and pool

Cons:

I was disappointed that the airport shuttle required 24 hour notice. I did not see that anywhere on the website

2026-03-21 via Nuitee