Aloft San Juan

Hotels
•
Marriott
9.2 (221 reviews)
300 Convention Boulevard, San Juan , San Juan , PR
1-787-936-2500

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Pets allowed

Facilities

Front entrance ramp
Health or beauty spa nearby
Comprehensive recycling policy
No single-use plastic stirrers
Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Elevator
ATM/banking
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Clean and beautiful space
Nice place
Good overall experience
Cons:
Cleanliness issues
Noise disturbances
Miscommunication about amenities

Categories

Cleanliness
8.39
Some reviews highlighted cleanliness issues, such as unpleasant odors and hairs on the bed.
Service
9.86
Many reviews praised the service as excellent and the staff as friendly and helpful.
Location
10
The hotel is centrally located in a vibrant area, making it easy to access amenities.
Room Quality
7.9
There were mentions of noise disturbance and room odor, impacting guests' experiences.
Amenities
9.85
Guests enjoyed the amenities and services offered during their stay.
Value for Money
8.88
Some guests felt there were better options for the price after their stay.
Food and Beverage
8.84
Food was deemed good, but some felt restaurant options nearby were overpriced.
Overall Experience
9.89
Overall positive experiences were shared, though some concerns were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:17

Property Description

Recreational Amenities: Dive into relaxation with our outdoor pool and 24-hour fitness center, perfect for unwinding during your stay.

Dining and Drinks: Indulge in a culinary adventure at our restaurant, grab a quick bite at the cafe, or sip on your favorite drink at the bar/lounge or poolside bar.

Convenience and Comfort: Benefit from amenities such as complimentary Wi-Fi, LCD TVs, and in-room safes, ensuring a seamless and secure stay.

Immerse yourself in luxury at Aloft San Juan, located in the heart of Santurce. Book your stay now to experience the perfect blend of comfort and convenience!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJU

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Noise policy

    Noise-free rooms not guaranteed

  • Pets

    Pet max weight (per pet) in lb is 50

  • Pets

    Pet max weight (per pet) in kg is 23

See all policies

Location

Guest Reviews

9.2
Based on 221 reviews
Cleanliness: 8.39
Service: 9.86
Location: 10
Room Quality: 7.9
Amenities: 9.85
Value for Money: 8.88
Food and Beverage: 8.84
Overall Experience: 9.89
G
Giannina • partner
6
Pros:

The food is terribledon't have room service personal to help qith luggaes

2025-10-12 • via Nuitee
O
Omar • family_with_children
10
Pros:

Great service and location

2025-10-08 • via Nuitee
E
Evelyn Vale
10
Pros:

So clean and accesible

2025-10-08 • via Nuitee
P
Priscilla
10
Pros:

Great property in a great location!

2025-10-08 • via Nuitee
T
Tara • family
10
Pros:

Clean rooms, wonderful staff and great restaurants

2025-10-07 • via Nuitee
F
Felipe
10
Pros:

Espectacular

2025-10-07 • via Nuitee
N
Nilda Lymari La
10
Pros:

Great location

2025-10-07 • via Nuitee
C
Carmen • family_with_children
10
Pros:

Excelente ubicacion, y muy bonito y limpio. Me encanto y lo recomiendo. Muy acogedor.

2025-10-06 • via Nuitee
O
olga • family
10
Pros:

If you want nightlife several bars and restaurants around. You must take transportation to leave the area. The hotel clean, excellent.

2025-10-05 • via Nuitee
A
Ada • family
10
Pros:

Todo

2025-10-05 • via Nuitee
L
Luis • family
10
Pros:

Place!

2025-10-05 • via Nuitee
L
Leslie
10
Pros:

Great stay

2025-10-05 • via Nuitee
N
Nelson
10
Pros:

The unique thing about this hotel is how convinient it is by being next to the T-Mobile District and how centric it is. Its great if you are staying for an event at the Choliseo. Highly recommend.

2025-10-05 • via Nuitee
P
Pablo
10
Pros:

Nicely located and great venues near the property

2025-09-30 • via Nuitee
M
Maria • family
10
Pros:

Great stay at t mobile district in San Juan.

2025-09-29 • via Nuitee
A
Ana • partner
10
Pros:

Excellent

2025-09-29 • via Nuitee
O
Ohret
10
Pros:

Good

2025-09-28 • via Nuitee
L
Luis • family
10
Pros:

Nice place

2025-09-28 • via Nuitee
M
Michelle
10
Pros:

Excellent Service

2025-09-25 • via Nuitee
J
Johanna • family
10
Pros:

El hotel es excelente, la ubicación ideal, magnifica. Lo único que añadiría es un servicio más completo a la hora de saturar. Por lo demás, el staff, todo, espectacular.

2025-09-25 • via Nuitee