Hyatt Regency Jersey City on the Hudson

Hotels
•
Hyatt Regency
8.4 (1635 reviews)
2 Exchange Place , Jersey City , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Good breakfast
Cons:
Poor service
Cleanliness issues

Categories

Cleanliness
7.74
The pool and pool area were reported as filthy and not well maintained.
Service
7.71
Service was lacking at times, especially upon check-in and during dining experiences.
Location
9.25
Great location with easy access to PATH train and water ferry.
Room Quality
8.7
The room quality is perceived as standard for this hotel tier.
Amenities
8.23
The pool was small and cloudy, but amenities like breakfast were praised.
Value for Money
8.69
Overall value is seen as good despite some service issues.
Food and Beverage
8.24
Breakfast was expensive but very good; however, service during meals was inconsistent.
Overall Experience
8.61
Enjoyable stay despite several service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:03

Property Description

Luxurious Accommodations and Spectacular Views

Modern Amenities: Guests can enjoy the latest in-room technologies, including iPod docking stations, flat-screen TVs, and wireless internet access. Each room is equipped with a large desk, refrigerator, designer toiletries, and windows that open for a refreshing breeze.

Top-Notch Facilities: The hotel boasts modern fitness facilities, an indoor pool, and a convenient on-site gift shop for all your needs during your stay.

Dining with a View: Indulge in contemporary American cuisine at Vu Restaurant while taking in scenic views of the Hudson River and the Statue of Liberty. Don't forget to check out the bee farm on the rooftop deck, where seasonal honey is extracted by a beekeeper.

Experience luxury and convenience at the Hyatt Regency Jersey City. Book your stay now to enjoy a perfect blend of comfort and style.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EWR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 70.29
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 142
  • Entrance Leveled: Yes
  • Room Max Guests Number: 4
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.4
Based on 1635 reviews
Cleanliness: 7.74
Service: 7.71
Location: 9.25
Room Quality: 8.7
Amenities: 8.23
Value for Money: 8.69
Food and Beverage: 8.24
Overall Experience: 8.61
R
Rood Junior • couple • us
10
Pros:

Everything

2026-05-01 • via Nuitee
V
Valentyna • family_with_children • us
10
2026-05-01 • via Nuitee
J
Jo • solo_traveller • gb
8
2026-05-01 • via Nuitee
F
filiz • family_with_children • ch
1
2026-04-30 • via Nuitee
C
Cheryl • couple • us
7
2026-04-25 • via Nuitee
A
Addison • solo_traveller • us
10
Pros:

Simply one of the best and finest hotels I've ever been in. For venturing into NYC, it's an exceptional location.

2026-04-21 • via Nuitee
M
Martin • couple • gb
1
This stay was by a scammer who used fraudulent details to access my account. They should have been arrested advised hote
2026-04-20 • via Nuitee
I
Ivan • extended_group • br
10
2026-04-20 • via Nuitee
D
Dominik • family_with_children • de
9
2026-04-18 • via Nuitee
M
Marina • couple • gb
8
Lovely spot to explore both jersey city and Manhattan via the water taxi
Pros:

Location comfy bed clean

Cons:

Could hear the guy next door talking loudly til 4 am. Suggests the walls may be a bit thin? Staff spoke to him and second night was fine

2026-04-15 • via Nuitee
H
Hashim • family_with_children • us
8
2026-04-11 • via Nuitee
H
Huaiyang • couple • cn
9
2026-04-05 • via Nuitee
K
Katherine • family_with_children • de
10
Phänomenale Lage und Aussicht- Luxus.
Pros:

Super Unterkunft mit toller Aussicht nach Manhattan, super Lage, gepflegt und sicher. 10 min mit der Fähre nach Downtown.
Preise sind auch okay.

Cons:

Eine Rolltreppe ging nicht am ersten Tag.

2026-04-05 • via Nuitee
M
Muhammad • family_with_children • us
8
2026-04-04 • via Nuitee
C
Compass15472980707 • NONE • Mount Pleasant, South Carolina
6
Don't bring your car!
Pros:

Do not Valet your car if you need it to be delivered in a timely manor. We waited 1 1/2 hrs and almost missed our flight. Park on the street or choose another hotel.

2026-04-03 • via Tripadvisor
M
Mireya • family_with_children • us
6
Overall the stay and experience was okay but would not book again.
Pros:

It does have a nice view of New York. The main areas, rooms and hallways are clean.

Cons:

First, front sliding doors were not working, elevator going up not working, staff service for breakfast à la carte was very slow. The pool is rather small. Finally, a staff member in the bathroom acknowledged using the last paper towel and did nothing about it.

2026-04-03 • via Nuitee
L
Larry • family_with_children • us
5
Pros:

The view from the restaurant

Cons:

The bathtub had molding at the hedges, peeled paint on the ceiling. For a $300 per night I would expect better.

2026-04-01 • via Nuitee
S
sunnynj2000 • Family • Newtown, Pennsylvania
10
Great spring break stay
Pros:

The location is great, on the river, right beside PATH station of exchange place. We took path and ferry (a bit more expensive than path, few steps south of path station) to go into the city, very convenient. We got a bit confused with where the hotel affiliated parking is, it’s the same one as that for whole foods, few minutes walk away. We also had some simple supper food at whole foods after big/heavy lunches. They don’t have water fountain so we either got bottled water from front desk or brought some from whole foods, still not sure how many free water bottles they offer, would be nice to have water fountain.

2026-03-31 • via Tripadvisor
W
whitneyr901 • NONE
4
Nicely renovated but skip if you're brining a car because it will be a miserable experience
Pros:

Hotel is great and the renovations are 10 out of 10 and this what my 2nd time staying at this hotel but the valet service is why I am unlikely to stay there again. The front desk were nice and the check-in was pretty quick and I liked my room a lot. The valet was the opposite, I had to wait bit for someone to get my car and the dude was rude and also I and many other guests have to wait over an hour for us to get out cars, which just set my return trip back like crazy and I sat in the downstairs lobby hearing the other guest fuming, which I felt the same.

2026-03-31 • via Tripadvisor
E
Edixon • extended_group • us
10
2026-03-31 • via Nuitee