Holiday Inn Express & Suites - Prospect Heights by IHG

Hotels
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Holiday Inn Express
8.6 (360 reviews)
600 N. Milwaukee Avenue , Prospect Heights , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Cons:
Cleanliness issues
Some staff inconsistencies

Categories

Cleanliness
7.81
Several reviews mention issues with cleanliness in rooms.
Service
9.28
Staff is frequently described as friendly and helpful.
Location
8.82
Location is noted as convenient and close to the airport.
Room Quality
8.27
Rooms are generally comfortable, though some cleanliness issues were reported.
Amenities
8.3
Amenities are generally satisfactory, with good breakfast options mentioned.
Value for Money
8.76
Overall value is considered good with clean rooms and decent amenities.
Food and Beverage
8.81
Breakfast options are frequently praised as excellent.
Overall Experience
8.78
Most reviews express a positive experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 23:18

Property Description

Convenient Location
Located just 9 miles from O’Hare International Airport, the Holiday Inn Express & Suites - Prospect Heights provides easy access for travelers.

Comfortable Accommodations
Each room is equipped with a cable TV, seating area, desk, microwave, and refrigerator, ensuring a comfortable stay for guests.

Great Amenities
Enjoy complimentary breakfast, free WiFi, a fitness center, and lounge during your stay. The hotel also offers a free shuttle service and parking.

To experience convenience and comfort during your travels, book your stay at the Holiday Inn Express & Suites - Prospect Heights now.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 360 reviews
Cleanliness: 7.81
Service: 9.28
Location: 8.82
Room Quality: 8.27
Amenities: 8.3
Value for Money: 8.76
Food and Beverage: 8.81
Overall Experience: 8.78
V
Visvanathan • family_with_children • sa
10
2026-03-23 • via Nuitee
P
panda27r • family_with_children • ru
10
2026-03-21 • via Nuitee
D
Dovi • couple • us
10
Very clean area. The staff also were very friendly.
Pros:

The breakfast was so delicious, and I do not expect to see that variety of food in that hotel. I was very impressed.

Cons:

Everything was fine in my opinion

2026-03-10 • via Nuitee
A
Andrii • couple • us
9
2026-03-06 • via Nuitee
C
Christopher • extended_group • us
7
2026-02-24 • via Nuitee
S
Sarah • couple • us
1
2026-01-29 • via Nuitee
R
Renee • couple • us
10
2026-01-23 • via Nuitee
M
Marco • couple • us
10
2026-01-19 • via Nuitee
H
Heather • family_with_children • us
10
2026-01-19 • via Nuitee
Y
Yongrudee • couple • th
9
2026-01-15 • via Nuitee
E
Ernis • solo_traveller • us
10
2026-01-09 • via Nuitee
O
Olha • couple • us
10
Overall, everything was great except for the road noise.
Pros:

Everything was clean, the breakfasts were tasty, and the staff was polite and friendly.

Cons:

It was a little noisy because the hotel is close to the road.

2026-01-06 • via Nuitee
I
Iain • solo_traveller • au
8
2025-12-22 • via Nuitee
P
Pavlos • couple • gr
9
Το δεύτερό μου σπίτι όταν ταξιδεύω στο Σικάγο
Pros:

Ικανοποίηση και του πιό απαιτητικού πελάτη.
Μεγάλα άνετα δωμάτια, καθαρά, καθημερινό σέρβις ευγενέστατο προσωπικό και ικανοποιητικότατο πρωινό.

2025-12-08 • via Nuitee
P
Pat • couple • us
9
2025-12-04 • via Nuitee
J
Julie • couple • us
10
Pros:

Amazing breakfast! Very friendly staff.

2025-12-03 • via Nuitee
L
Lynda • family_with_children • us
8
2025-11-29 • via Nuitee
N
NUSRET • extended_group • tr
7
Pros:

Amerika standartlarında beklentilerimizin üstünde idi

Cons:

Kağıt tabak. Plastik çatal kaşık

2025-11-04 • via Nuitee
R
Robert OConnell • family_with_children • us
10
Pros:

Clean and friendly.

2025-10-30 • via Nuitee
A
Alfredo • family_with_children • us
10
Muy cómodo y confortable .
Pros:

La limpieza la atencion buen desaliño 👍👍👍👍

Cons:

Todo bien 👍

2025-10-26 • via Nuitee