Hotel Valencia Riverwalk

Hotels
8.9 (1351 reviews)
150 East Houston Street , San Antonio , US
+1 210-227-9700
[email protected]

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Paid
Children allowed
Pets allowed

Facilities

Complimentary high-speed Wi-Fi for overnight guests
24/7 fitness center with multigym equipment, ellipticals, treadmills, free weights, yoga mats and balls
Room service daily 7:00 am – 10:00 pm
Dorrego's restaurant open for breakfast, lunch and dinner
Naranja Tequila & Mezcal Bar
Concierge service
Valet parking
Pet-friendly designated rooms and public areas (fee and waiver at check-in)
Smoke-free environment
In-room spa treatments available via neighboring Casa Dōson spa
See all facilities

Review Highlights

Pros:
Excellent location on/near Riverwalk
Friendly, helpful staff
Clean and well-maintained rooms
Spacious rooms with strong shower pressure and ample outlets
Attractive lobby and property aesthetics
Cons:
No pool
Noise from outside at night (soundproofing issues)
Uncomfortable/very soft pillows
Parking difficulty / fees
Some guests found it a bit expensive

Categories

Cleanliness
9.2
Multiple guests explicitly praised cleanliness (e.g., 'bathroom clean', 'Beautiful, clean...'), so cleanliness is rated highly.
Service
9.4
Staff repeatedly described as friendly and helpful (specific praise for Edgar and 'staff was amazing'), supporting an above-average service score.
Location
9.6
Location repeatedly called excellent and directly on/steps from the Riverwalk and near the theater; location is a key positive.
Room Quality
8.4
Rooms praised for spaciousness, shower pressure, vanity and outlets, but several negatives (very soft/horrible pillows, thermostat limit, promised city view not delivered) lower the score.
Amenities
8.3
Basic in-room amenities (snacks, dispensers in shower) are present, but several guests noted the lack of a pool and limited gift-shop product availability.
Value for Money
8.6
Some guests remarked the hotel felt a little expensive for what was offered and noted parking fees/noisy nights, but many found the overall stay worthwhile.
Food and Beverage
8.8
Breakfast was called 'rico' by a guest and generally not criticized; minor complaint about a gift-shop bath product no longer being sold.
Overall Experience
8.9
Overall sentiment is positive (many 'loved' the property, excellent location and staff) with a few recurring negatives (noise, no pool, pillows) balancing to the target overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-10-30 19:35

Property Description

Hotel Valencia Riverwalk is a luxurious expression of Spanish-colonial architecture with lavish accommodations, made-for-lingering gathering spaces, inspired food and drink, and unforgettable experiences, all on San Antonio's famed River Walk where world-class dining, shopping, and nightlife await. A keeper of Houston Street's history, the hotel carries it within its walls: from the carefully restored 19th-century façade designed by architect Alfred Giles to the preserved brick walls visible in the Verona meeting room, every detail honors the stories of Houston Street and rich architectural traditions. Even the riverfront architecture pays tribute to a 1918 structure once known as the Chinese balcony. The hotel's 213 rooms and suites are serene sanctuaries with 300-thread count Egyptian cotton linens, custom-designed beds, Lather® bath products, credenzas with two-line speakerphones, leather club chairs, an Honor Bar and cozy bathrobes.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAT

Property Policies

  • Check-in / check-out

    Check-in from 16:00:00, check-out until 12:00:00.

  • Minimum age

    Guests must be at least 21 years old to check in.

  • Pets

    Pets are allowed; charges may apply.

  • Payment

    Payment: pay at the property, pay online later, pay online now.

Location

Guest Reviews

8.9
Based on 1351 reviews
Cleanliness: 9.2
Service: 9.4
Location: 9.6
Room Quality: 8.4
Amenities: 8.3
Value for Money: 8.6
Food and Beverage: 8.8
Overall Experience: 8.9
B
Brittiany • family_with_children • us
9
2026-10-31 • via Nuitee
J
Jeanelle • solo_traveller • us
8
2026-10-31 • via Nuitee
E
Etienne • couple • fr
8
Bon hôtel mais ne prenez pas la vue sur la rivière
Cons:

Il ne sert à rien de réserver une chambre avec vue sur la rivière qui coute plus cher car la vue est obstruée par des persiennes inamovibles et les fenêtres ne s ouvrent pas donc la seule vue que j ai eu de la rivière etait entre 2 lattes de persiennes

2026-10-30 • via Nuitee
A
Andrew • couple • us
9
2026-10-26 • via Nuitee
R
Roderick • family_with_children • us
5
Was much less than what was expected.
Pros:

The entrance is about all that is kinda cool.

Cons:

They tried to charge me twice.

2026-10-25 • via Nuitee
C
Coleman • couple • us
10
2026-10-23 • via Nuitee
C
Chris • couple • us
10
2026-10-22 • via Nuitee
A
Aaron • family_with_children • au
5
Pros:

Location was good, staff friendly,

Cons:

Queen beds instead of doubles would of been much more better and comfortable. Was super noisy all night outside from people and cars and was almost like there we were sleeping outside, they need to invest in some good sound proofing to the walls and double or triple glazing on the windows, especially for the price we paid for the few nights

2026-10-21 • via Nuitee
N
Nathalia • couple • br
10
Pros:

Hospedei em 8 hotéis na minha viagem, este foi o melhor. Quarto excelente, cama também, banheiro limpo e iluminação boa.
Localização ótima, só descer as escadas e está no riverwalk.

2026-10-16 • via Nuitee
C
Corsano • couple • fr
5
2026-10-15 • via Nuitee
J
Joey • family_with_children • us
10
Pros:

Excellent location.

Cons:

Don't open the jelly beans.

2026-10-13 • via Nuitee
E
Elizabeth • couple • ca
9
Great place to stay!
Pros:

Location, vibe and staff

Cons:

No pool

2026-10-07 • via Nuitee
I
Igor Rafael • couple • us
9
I love it.
Pros:

Location.

Cons:

It's very difficult to find parking.

2026-09-18 • via Nuitee
N
Nitin Deb • solo_traveller • us
8
Pros:

Location is great. You can just walk down to the Riverwalk.

Cons:

It doesn't have a pool. I found it a little expensive.

2026-09-10 • via Nuitee
A
Angela • solo_traveller • us
10
2026-09-09 • via Nuitee
V
Vicente • couple • us
8
Very nice
Pros:

I liked how everyone was very polite

Cons:

That we booked with city view and we didn't get the view

2026-09-08 • via Nuitee
A
Andrea • couple • us
10
2026-09-04 • via Nuitee
A
Ashley • couple • us
10
2026-09-03 • via Nuitee
L
Lynette • family_with_children • us
10
2026-09-02 • via Nuitee
M
Mario • solo_traveller • mx
10
Gran comodidad.
Pros:

Gran ubicación, personal muy atento en especial Edgar, el desayuno es rico, el lugar es muy tranquilo, relajado, invita a estar en sus instalaciones.

Cons:

Quizás una piscina para días calurosos les vendría bien.

2026-09-01 • via Nuitee