Petit Palace Cliper-Gran Vía

Hotels
Petit Palace Hoteles
8.3 (4399 reviews)
Chinchilla, 6, esquina Gran Vía, 29 , Madrid , es

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good breakfast
Cons:
Small rooms
Cleanliness issues

Categories

Cleanliness
7.51
Several mentions of cleanliness issues, but overall acceptable.
Service
8.98
Staff is frequently described as friendly and helpful.
Location
9.52
The location is consistently praised as excellent and ideal.
Room Quality
7.47
Rooms are described as small and sometimes noisy, affecting comfort.
Amenities
8
General amenities were mentioned positively; however, some lack of coffee in rooms noted.
Value for Money
7.96
Considered a good deal for what is offered given the location.
Food and Beverage
8.51
Breakfast is often described positively, although some cleanliness issues noted.
Overall Experience
8.48
Generally a good experience with noted room and cleanliness shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:08

Property Description

Central Location:
Located between Madrid’s famous Gran Vía and Puerta del Sol, Petit Palace Cliper offers easy access to key sights and entertainment options.

Modern Amenities:
The hotel features modern rooms with free Wi-Fi, flat-screen TV, work desk, and stylish bathrooms with complimentary toiletries.

Convenience at Your Fingertips:
Guests can enjoy a daily buffet breakfast, access 2 internet points, and even borrow a hotel bicycle for free. Experience comfort and convenience at Petit Palace Cliper - Gran Vía.

Book now to enjoy a perfect stay in the heart of Madrid!

Important information:

•→Please Note that all Special Requests are subject to availability and additional charges may apply.
•- Check OUT can be extended to 14:00 hours on request.
•- Depending on the season, air conditioning or heating is provided.
•- The pet supplement is EUR 25 per pet per stay.
•- The property will send guests instructions on how to check in online 7 days prior to arrival.
•- If you wish to use the airport shuttle service, please contact the hotel prior to arrival. This service is subject to a surcharge.
•- Smoking, consumption of illegal substances and stag/hen parties, parties or similar events are not permitted in this accommodations. Failure to comply with this rule will result in penalties.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 4399 reviews
Cleanliness: 7.51
Service: 8.98
Location: 9.52
Room Quality: 7.47
Amenities: 8
Value for Money: 7.96
Food and Beverage: 8.51
Overall Experience: 8.48
E
Emad solo_traveller qa
8
2026-07-11 via Nuitee
R
Rayanna family_with_children br
10
Perfeita
Pros:

Super limpo, atendentes simpáticas. Localização excelente, perto de várias estações de trem e do lado lá Gran via.

Cons:

Nada

2026-07-11 via Nuitee
R
Ramirez Mora family_with_children co
10
Excelente lugar
Pros:

Hotel perfecto, me encantó

2026-07-10 via Nuitee
M
Miguel family_with_children us
3
Overpriced
Pros:

Location was convenient

Cons:

The room had an overwhelming smell of chlorine, so we had to leave the windows open for a couple hours to vent it. The staff was a bit curt and fhe facility feels a bit run down and the room barely fit the bed. Definitely overpriced at 236€ per night!

2026-07-10 via Nuitee
A
Alvarez Sanchez solo_traveller es
7
Pros:

La ubicación

Cons:

Excesivamente caro, habitación doble con desayuno 630 euros.

2026-07-10 via Nuitee
D
Danny solo_traveller il
9
2026-07-09 via Nuitee
R
Rocío couple co
10
La mejor estancia. 😍
Pros:

El desayuno excelente. Variedad de frutas, queso… todo riquísimo.
Café en todo momento, agua y hielo.
El personal super amable, siempre atentos a lo que necesitáramos. Cerca de todo, muy buena ubicación.

2026-07-09 via Nuitee
M
Maria Fernanda solo_traveller ar
10
Pros:

La atención del personal y la habitación cómoda

Cons:

Nada que decir

2026-07-07 via Nuitee
A
Asmaa solo_traveller ma
7
2026-07-06 via Nuitee
E
Ezgi couple tr
6
2026-07-06 via Nuitee
M
Matan solo_traveller il
10
2026-07-06 via Nuitee
E
eduardo couple es
8
Excelente ubicación
Pros:

Ubocacion

Cons:

Las camas

2026-07-05 via Nuitee
J
JUSTO solo_traveller es
10
Estancia agradable
Pros:

Me gusto todo bastante pero lo mejor el personal, amable, profesional y encantador sobre todo la,empleada del bufet del desayuno y recepcionistas.

2026-07-03 via Nuitee
J
Jean-François solo_traveller be
10
Pros:

La literie confortable, emplacement idéal, personnel très acceuillant et sympa.
Le petit déjeuner: buffet varié

Cons:

Insonorisation de ma chambre, mes voisins étaient peut-être aussi trop bruyants.

2026-07-02 via Nuitee
C
cynthia vanessa family_with_children co
6
Pros:

la ubicación, personal e higiene.

Cons:

el aire acondicionado y el internet pésimo.

2026-07-02 via Nuitee
J
Juan Francisco couple cl
8
Buena alternativa para pocos dias de estadía
Pros:

Ubicación y desayuno

Cons:

Habitación muy pequeña

2026-07-01 via Nuitee
M
maria couple uy
9
2026-07-01 via Nuitee
S
Santiago solo_traveller ar
8
Pros:

La uni nación, el desayuno y el personal del hotel muy amables

Cons:

Colchón y almohadas duras, los muebles viejos pero no impactan negativamente en mi eso. Pero si el colchón y almohadas. El baño no tiene bidet para venderse como un hotel boutique y caro

2026-07-01 via Nuitee
R
Rita Maria de Souza extended_group br
10
2026-07-01 via Nuitee
A
Aunis Elian extended_group pe
10
2026-06-30 via Nuitee