Petit Palace Cliper-Gran Vía

Hotels
•
Petit Palace Hoteles
8.3 (4499 reviews)
Chinchilla, 6, esquina Gran Vía, 29 , Madrid , ES
+34 915 31 17 00

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good breakfast
Cons:
Small rooms
Cleanliness issues

Categories

Cleanliness
7.51
Several mentions of cleanliness issues, but overall acceptable.
Service
8.98
Staff is frequently described as friendly and helpful.
Location
9.52
The location is consistently praised as excellent and ideal.
Room Quality
7.47
Rooms are described as small and sometimes noisy, affecting comfort.
Amenities
8
General amenities were mentioned positively; however, some lack of coffee in rooms noted.
Value for Money
7.96
Considered a good deal for what is offered given the location.
Food and Beverage
8.51
Breakfast is often described positively, although some cleanliness issues noted.
Overall Experience
8.48
Generally a good experience with noted room and cleanliness shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:08

Property Description

Central Location:
Located between Madrid’s famous Gran Vía and Puerta del Sol, Petit Palace Cliper offers easy access to key sights and entertainment options.

Modern Amenities:
The hotel features modern rooms with free Wi-Fi, flat-screen TV, work desk, and stylish bathrooms with complimentary toiletries.

Convenience at Your Fingertips:
Guests can enjoy a daily buffet breakfast, access 2 internet points, and even borrow a hotel bicycle for free. Experience comfort and convenience at Petit Palace Cliper - Gran Vía.

Book now to enjoy a perfect stay in the heart of Madrid!

Important information:

•→Please Note that all Special Requests are subject to availability and additional charges may apply.
•- Check OUT can be extended to 14:00 hours on request.
•- Depending on the season, air conditioning or heating is provided.
•- The pet supplement is EUR 25 per pet per stay.
•- The property will send guests instructions on how to check in online 7 days prior to arrival.
•- If you wish to use the airport shuttle service, please contact the hotel prior to arrival. This service is subject to a surcharge.
•- Smoking, consumption of illegal substances and stag/hen parties, parties or similar events are not permitted in this accommodations. Failure to comply with this rule will result in penalties.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

8.3
Based on 4499 reviews
Cleanliness: 7.51
Service: 8.98
Location: 9.52
Room Quality: 7.47
Amenities: 8
Value for Money: 7.96
Food and Beverage: 8.51
Overall Experience: 8.48
S
Sebastian • couple • cr
10
amazing
Pros:

increible lugar todo el staff es increible el desayuno es buenisimo y la ubicacion increible

Cons:

NA

2026-10-17 • via Nuitee
G
Giulia • couple • it
7
Pros:

Posizione rispetto alle cose da vedere e uso della metro
Colazione buona

Cons:

Stanza molta piccola
Cuscini stretti

2026-10-16 • via Nuitee
M
M. Veronica • solo_traveller • pe
9
2026-10-16 • via Nuitee
A
abdulwahab • solo_traveller • kw
3
مستوى الفندق ضعيف
Pros:

١-موقع الفندق كان جيد
٢-مديرة الفندق سيدة محترمة

Cons:

١-معاملة موظفة الإستقبال غير لائقه وغير مهذبه
٢-لا يوجد عزل جيد بين الغرف تسمع كلام وأصوات الغرفة المجاورة (أزعاج)
٣-لا توجد بروده كافيه في التكييف
٤-سعر الإقامة مرتفع نوعا ما

2026-10-16 • via Nuitee
S
Santiago • solo_traveller • es
10
2026-10-15 • via Nuitee
M
Matati • family_with_children • il
8
2026-10-15 • via Nuitee
C
Carlos • family_with_children • uy
8
2026-10-14 • via Nuitee
J
Javier • couple • es
8
Una estancia muy cómoda y buena. Todo el personal merece un 10
Pros:

El
Personal

2026-10-14 • via Nuitee
L
Lourdes • couple • mx
10
Magnífica.
Pros:

Bien ubicado. Fácil acceso.

Cons:

No aplica.

2026-10-13 • via Nuitee
J
Jose Langleib • solo_traveller • ve
10
2026-10-12 • via Nuitee
S
Sonia • family_with_children • es
10
Fantastic, perfect for a weekend stay
Pros:

Location was great, the breakfast exceeded our expectations, the staff at the reception and at the breakfast room was super helpful, room was just what we needed and everything super clean

2026-10-12 • via Nuitee
A
Alessandro • couple • it
10
Pros:

Posizione, gentilezza nell’accoglienza, pulizia, tv 40 pollici

2026-10-11 • via Nuitee
J
Jose Ariel • solo_traveller • ar
7
Pros:

Mi habitación estaba reciclada a nuevo. Los espacios comunes impecables
El personal excelente

Cons:

El precio me pareció elevado

2026-10-10 • via Nuitee
L
lilianamendiburu • solo_traveller • ar
10
Muy buen hotel
Pros:

Tiene una ubicación excelente.
La habitación era cómoda aunque no cumplía con lo solicitado con el número de camas.
El desayuno era muy bueno.
Muy amable el personal.

Cons:

Habíamos pedido 3 camas y nos dieron una habitación con cama matrimonial y otra cama. Según nos dijeron no tienen habitaciones con 3 camas y era un error de booking
Otro problema gue que la caja fuerte tenia la puerta descalzada y no cerraba. No se podía usar. No lo arreglaron.

2026-10-10 • via Nuitee
A
Alvarado • family_with_children • ar
10
Pros:

Excelente hotel, super bien ubicado si buscas estár en el centro de Madrid. Destacó el personal y en especial a la gente de recepción y su atención excepcional. Sin dudas es un hotel al que volveré.

Cons:

Nada

2026-10-10 • via Nuitee
M
michal • family_with_children • il
6
אנחנו מאוד אוהבים את מדריד . נחזור ליעד רק נשמח לחפש חדר יותר גדול ל 4 אנשים
Pros:

המיקום מושלם. על הגראן ויה . יש חדר אוכל שמסתיימת ארוחת הבוקר אפשר לרדת לקומה למטה ולשצות קפה ועוגה מצי שרוצים וכמובן מים קרים. בימים חמים זה חשןב . הצוות בקבלה נחמד מאןד ועונה על כל שאלה.

Cons:

חדר קטן מאוד . שהגענו הקומת כניסה הייתה בשיפוצים חבל שלא עודכנו .

2026-10-08 • via Nuitee
G
Giovanna • family_with_children • co
10
Excelente opción
Pros:

Su ubicación es demasiado genial, la amabilidad de su gente y está recién remodelado así que todo bien.

Cons:

Los olores a comida en las mañanas.

2026-10-07 • via Nuitee
G
Giovanna • extended_group • co
10
2026-10-07 • via Nuitee
E
Estela • solo_traveller • es
10
Pros:

La proximodad

2026-10-07 • via Nuitee
L
Ligia • family_with_children • cr
9
Super bien ubicado para hacer compras en Gran Vía
Pros:

Muy bien ubicado y cómodo
Tiene la cama matrimonial y un camarote individual

Cons:

N/A

2026-10-07 • via Nuitee