Petit Palace Cliper-Gran Vía

Hotels
•
Petit Palace Hoteles
8.3 (4282 reviews)
Chinchilla, 6, esquina Gran Vía, 29 , Madrid , es

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good breakfast
Cons:
Small rooms
Cleanliness issues

Categories

Cleanliness
7.51
Several mentions of cleanliness issues, but overall acceptable.
Service
8.98
Staff is frequently described as friendly and helpful.
Location
9.52
The location is consistently praised as excellent and ideal.
Room Quality
7.47
Rooms are described as small and sometimes noisy, affecting comfort.
Amenities
8
General amenities were mentioned positively; however, some lack of coffee in rooms noted.
Value for Money
7.96
Considered a good deal for what is offered given the location.
Food and Beverage
8.51
Breakfast is often described positively, although some cleanliness issues noted.
Overall Experience
8.48
Generally a good experience with noted room and cleanliness shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:08

Property Description

Central Location:
Located between Madrid’s famous Gran Vía and Puerta del Sol, Petit Palace Cliper offers easy access to key sights and entertainment options.

Modern Amenities:
The hotel features modern rooms with free Wi-Fi, flat-screen TV, work desk, and stylish bathrooms with complimentary toiletries.

Convenience at Your Fingertips:
Guests can enjoy a daily buffet breakfast, access 2 internet points, and even borrow a hotel bicycle for free. Experience comfort and convenience at Petit Palace Cliper - Gran Vía.

Book now to enjoy a perfect stay in the heart of Madrid!

Important information:

•→Please Note that all Special Requests are subject to availability and additional charges may apply.
•- Check OUT can be extended to 14:00 hours on request.
•- Depending on the season, air conditioning or heating is provided.
•- The pet supplement is EUR 25 per pet per stay.
•- The property will send guests instructions on how to check in online 7 days prior to arrival.
•- If you wish to use the airport shuttle service, please contact the hotel prior to arrival. This service is subject to a surcharge.
•- Smoking, consumption of illegal substances and stag/hen parties, parties or similar events are not permitted in this accommodations. Failure to comply with this rule will result in penalties.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 4282 reviews
Cleanliness: 7.51
Service: 8.98
Location: 9.52
Room Quality: 7.47
Amenities: 8
Value for Money: 7.96
Food and Beverage: 8.51
Overall Experience: 8.48
M
Margareta • couple • se
8
Nice hotel. Would like to stay here again.
Pros:

Nice location in the centre of Madrid. Quiet room. Friendly and supportive staff. Good breakfast.

2026-05-09 • via Nuitee
V
Valmir • solo_traveller • br
10
Pros:

Hotel bom, a localização excelente, café da manhã farto

Cons:

Não tenho o que comentar, estou feliz por ter feito esta reserva tanto que já voltei ontem 07/05 e ficarei até domingo, recomendo

2026-05-08 • via Nuitee
G
Georgi • extended_group • gb
8
2026-05-08 • via Nuitee
G
Graciela • solo_traveller • ar
10
La mejor ubcación
Pros:

La amabilidad del personal. La accesibilidad en caso de limitación física. La ubicación extraordinaria.

Cons:

El pasillo hacia las habitaciones tiene alfombra y moverse con valijas se dificulta. Podrían renovarse.

2026-05-07 • via Nuitee
A
Arnaldo • extended_group • us
6
2026-05-07 • via Nuitee
L
laurian • family_with_children • ro
8
Good for short staying
Pros:

Location and personnel

Cons:

Smell on the hallway during breakfast

2026-05-05 • via Nuitee
M
MARIA SOLEDAD • solo_traveller • uy
6
Pros:

El personal amable y servicial, el ingreso y el desayuno excelentes

Cons:

La habitación demasiado pequeña, la cama no era comoda

2026-05-04 • via Nuitee
G
German Esteban • family_with_children • co
9
Excelente ubicación, comodidad, limpieza, privacidad y amplitud.
Pros:

Es un lugar excelente que recomiendo ampliamente, instalaciones muy bien cuidadas, habitaciones muy limpias, amplias y cómodas. Nos quedamos 4 personas y estábamos muy cómodos. El lugar de desayuno es muy moderno, cómodo y completo. El ascensor para las habitaciones es genial sobretodo si tienes problemas de movilidad. En este viaje tuve la oportunidad de alojarme 2 veces en el mismo hotel. Volveré.

Cons:

Irme

2026-05-04 • via Nuitee
N
Nora • solo_traveller • es
7
Bueno
Pros:

La ubicación

Cons:

El ruido, se oye todo entre habitaciones.

2026-05-04 • via Nuitee
A
Anders • solo_traveller • se
10
2026-05-03 • via Nuitee
S
Stefan • solo_traveller • se
7
2026-05-02 • via Nuitee
M
Mirian • solo_traveller • ar
10
Pros:

La calidez del personal y la ubicación

Cons:

Que no hubiese una cafetera

2026-05-02 • via Nuitee
N
Nora • solo_traveller • ar
10
Pros:

Todo.,La gente que trabaja allí. La ubicación..El desayuno.

Cons:

Nada

2026-05-01 • via Nuitee
G
Gennaro • solo_traveller • de
9
2026-04-30 • via Nuitee
J
Jasenka • couple • hr
9
Location is the best, great breakfast, nice staff
Pros:

Location is the best, great breakfast, nice staff

Cons:

Relatively small rooms

2026-04-30 • via Nuitee
L
Laura • family_with_children • it
8
2026-04-30 • via Nuitee
M
Maria Pubenza • solo_traveller • co
8
Excelente atención, Nazareth, Diego y el chico joven, personas excelentes!! GRACIAS! Volveré pronto!
Pros:

Desayuno excelente!!!

Cons:

Ascensor con bajones

2026-04-30 • via Nuitee
O
Oscar • solo_traveller • cl
10
Magica vitita a Madrid
Pros:

La ubicación, lo grande de la habiración y que tuviera 2 baños

Cons:

La atención inicial cuando llegamos a las 7 am...esperamos en la calle a que validaran nuestros datos..luego todo perfecto...

2026-04-29 • via Nuitee
D
Debora • solo_traveller • it
4
Ci aspettavamo di meglio.
Pros:

Unica cosa: la posizione. Colazione accettabile. Personale che mi ha chiamata perché ho dimenticato delle cose in camera quando sono partita.
.

Cons:

Rapporto qualità - prezzo non buono struttura da rimodernare, stanza piccola non ci potevamo muovere, materassi del letto matrimoniale non comodi, scaletta per il letto a castello non molto agevole; mancanza del bidet porta box doccia danneggiata.

2026-04-29 • via Nuitee
G
Gustavo • couple • us
7
Buena ubicación habitaciones pequeñas
Pros:

Buena ubicación

Cons:

Muy pequeñas las habitaciones y el elevador muy pequeño

2026-04-29 • via Nuitee