The Zen Hotel Palo Alto

Hotels
Magnuson Hotels
9 (1284 reviews)
4164 El Camino Real , Palo Alto , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good breakfast
Great location
Cons:
Street noise
Malfunctioning TV
Older facilities
Limited amenities

Categories

Cleanliness
9.14
The room was clean and the suite spacious.
Service
9.61
Friendly staff, accommodating service, though not without issues.
Location
9.65
Great location central to attractions and necessary amenities.
Room Quality
8.6
The room was spacious and comfortable, but some amenities felt dated.
Amenities
8.63
Decent amenities, but some items need updating.
Value for Money
8.09
Price was reasonable, but issues with the TV impacted perception of value.
Food and Beverage
9.14
Breakfast was good, but could include more variety.
Overall Experience
9.11
The stay was enjoyable despite some inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:54

Property Description

Asian Decor and Eco-Friendly Design
Experience tranquility at The Zen Hotel, nestled in Palo Alto, California. Immerse yourself in the calming Asian decor while knowing you're staying at an eco-friendly hotel.

Modern Amenities
Enjoy the convenience of free WiFi, a gym, and iPod docking stations in every room. Unwind with coffee facilities, a microwave, and a refrigerator at your disposal.

Prime Location
Explore nearby attractions like Stanford University just 3.7 miles away. With Levi's Stadium a short 10.6-mile drive, The Zen Hotel is the perfect choice for your stay in the Southern San Francisco Bay area.

Book now for a serene and sustainable stay at The Zen Hotel.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 1284 reviews
Cleanliness: 9.14
Service: 9.61
Location: 9.65
Room Quality: 8.6
Amenities: 8.63
Value for Money: 8.09
Food and Beverage: 9.14
Overall Experience: 9.11
K
Kari family_with_children us
9
2026-07-11 via Nuitee
A
Aaron family_with_children us
10
2026-07-08 via Nuitee
A
Amelia solo_traveller us
7
Low key, inexpensive stay in spacious room
Pros:

Very clean and spacious room, little kitchenette area, lots of lighting. Super comfy bed!

Cons:

It was straight off the highway and structured like a motel. The parking in the back underneath the building was very tight. I am not sure if I would have felt comfortable walking around there in the middle of the night.

2026-07-08 via Nuitee
J
Joyce family_with_children us
10
2026-07-05 via Nuitee
E
Eva family_with_children us
10
2026-06-30 via Nuitee
M
Maria Theresa couple us
9
Definitely booking again next time I watch a concery at Stanford
Pros:

Great location from Stanford Stadium and Great Staff.

Cons:

Not applicable. Everything was Okay.

2026-06-30 via Nuitee
G
Gary solo_traveller us
8
2026-06-29 via Nuitee
M
Manqing couple ca
9
2026-06-28 via Nuitee
J
Jessica family_with_children us
10
We stayed here to be close by shoreline amphitheater. It was a quick drive there. The staff was very accommodating for a
Pros:

The rooms were big and the beds were comfortable. The staff was very nice.

Cons:

Nothing

2026-06-27 via Nuitee
A
Antonio solo_traveller us
9
2026-06-22 via Nuitee
E
Evan solo_traveller us
9
Slept great, breakfast and coffee was perfect, greeted by a beautiful front desk receptionist
Pros:

Staff very accommodating and insured my check in after 6pm was secured, Very informative with Dinning out options in the area recommended multiple choices, Breakfast was perfect and in my opinion reason I chose Zen over the other Inns and Hotels in area that in my experience keeps me coming back.

Cons:

Not a big thing but the Parking area where the small palms are and pavers to cross over to room. The small palms are placed right in center, so if you back to unload you are dealing with a drop down to rock bed and palms poking you. Again it’s not a big problem but is only thing I would say “didn’t like”

2026-06-20 via Nuitee
K
Kelly extended_group us
10
Very nice motel— felt like home
Pros:

Location and cleanliness of room

Cons:

Breakfast was just ok

2026-06-19 via Nuitee
A
Annette couple de
8
2026-06-18 via Nuitee
E
Eva family_with_children us
10
Felt like home. Would definitely stay here if I come back to the area. Thank you!
Pros:

Size of the rooms and layout. They were very helpful with all questions and extremely accommodating storing our luggage.

2026-06-18 via Nuitee
A
Anna extended_group pl
10
Very good location
2026-06-17 via Nuitee
F
Francisco solo_traveller br
7
Pros:

Chuveiro excelente

Cons:

Recepção

2026-06-16 via Nuitee
M
Maria solo_traveller us
5
2026-06-16 via Nuitee
S
Sudipta solo_traveller in
8
Pros:

breakfast needs some improvements. daily same menu.

2026-06-14 via Nuitee
S
Saifullah solo_traveller ng
9
2026-06-13 via Nuitee
J
joseph couple us
10
2026-06-12 via Nuitee