THE BEST HOTEL MUMBAI

Hotels
7.7 (395 reviews)
Twin Arcade Building above Unity finance bank Military road Marol Andheri EAST Mumbai no 400059 Opp Sugun Hospital Near Seven hill hospital , Mumbai , in

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Location
Staff friendliness / behaviour
Ambience
Connectivity (internet)
Cons:
Cleanliness issues (dirty rooms, pests reported)
Small room size
Shower not working / poor bathroom condition
Breakfast not provided / F&B omission
Poor quality towels / dirty bath items
Clumsy entrance / access issues
No refund / not recommended by some guests

Categories

Cleanliness
6
Mixed reports: some guests listed cleanliness as a pro, but other reviews describe very poor cleanliness (dirty buckets, soiled sheets, pests). Overall slightly below average reflecting conflicting feedback with serious negative incidents.
Service
9.5
Staff behaviour repeatedly praised (friendly/kind staff and good ambience). Service is a strong positive across reviews despite other problems.
Location
9.5
Location called out as a pro and connectivity was noted positively; location is a clear strength in the reviews.
Room Quality
6.5
Multiple issues reported: small room size, clumsy entrance, poor-quality towels, shower not working and general room dirtiness in some reports — overall below average but not uniformly terrible across all reviews.
Amenities
9
Connectivity/internet specifically mentioned as a pro; some amenity problems (broken shower, poor towels) reported but connectivity and other basic amenities are viewed positively.
Value for Money
7.7
Not explicitly discussed in reviews; assigned the target overall rating as a baseline.
Food and Beverage
6.5
Negative comment about breakfast not being provided / not included; below average for F&B due to that omission.
Overall Experience
6.9
Mixed-to-negative overall: some guests strongly disliked the stay (including reports of severe cleanliness issues and no refund), while staff and location improved perceptions for others; net experience is somewhat below average.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 06:40

Property Description

Prime Location in Andheri District

THE BEST HOTEL MUMBAI offers a convenient stay just a stone's throw away from Phoenix Market City Mall, Powai Lake, and Indian Institute of Technology, Bombay.

Comfortable Accommodation with City Views

Guests can enjoy air-conditioned rooms with free WiFi and private bathrooms. Some rooms even boast stunning city views for a memorable stay at THE BEST HOTEL MUMBAI.

Convenient Amenities and Services

With room service, a 24-hour front desk, and currency exchange, guests are well taken care of. Additionally, bike and car hire services are available for exploring the popular nearby areas.

Book now for a delightful stay at THE BEST HOTEL MUMBAI amidst the vibrant city of Mumbai!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.7
Based on 395 reviews
Cleanliness: 6
Service: 9.5
Location: 9.5
Room Quality: 6.5
Amenities: 9
Value for Money: 7.7
Food and Beverage: 6.5
Overall Experience: 6.9
M
Malcolm • solo_traveller • in
9
Pros:

The privacy given.

Cons:

Canteen facility was not available when asked for. Staff said you can order food from outside, menu is present in the rooms.

2026-08-27 • via Nuitee
K
Khan • solo_traveller • in
10
Pros:

Clealiness

2026-08-10 • via Nuitee
M
Mustafa • couple • in
10
2026-08-06 • via Nuitee
R
RAJEESH • solo_traveller • in
5
2026-07-15 • via Nuitee
K
Khan • solo_traveller • in
10
2026-06-30 • via Nuitee
R
Ram • couple • in
6
2026-06-27 • via Nuitee
M
Mustafa • couple • in
10
2026-04-18 • via Nuitee
D
Dilip • solo_traveller • in
8
2026-04-14 • via Nuitee
Y
YOGESH • couple • kw
8
Pros:

Location and cleanliness

Cons:

Size of room

2026-04-14 • via Nuitee
D
Dilip • solo_traveller • in
8
2026-04-14 • via Nuitee
K
Khan • solo_traveller • in
10
Pros:

Ambience and staff behaviour

2026-04-13 • via Nuitee
S
Suneel • solo_traveller • in
10
2026-03-31 • via Nuitee
K
Khan • couple • in
10
Pros:

Clealiness

2026-03-25 • via Nuitee
T
Tarun • solo_traveller • in
6
2026-03-20 • via Nuitee
R
Ramunas • couple • lt
1
Pros:

Nothing

Cons:

weightless

2026-03-14 • via Nuitee
D
Dinesh • solo_traveller • in
4
Not recommended
Pros:

Connectivity

Cons:

Breakfast not provided. Said it is not included.
Clumsy entrance. Poor quality of bath towel. Dirty bath bucket. Shower was not working.

2026-03-12 • via Nuitee
M
Martina • couple • it
1
Terrificante, non ho soggiornato, siamo scappate
Pros:

Solo la gentilezza dei poveri ragazzi che lavorano li

Cons:

Tutto
È terrificante
Sporchissimo, scarafaggi in bagno e schiacciati per terra in camera, lenzuola nere e una puzza nauseabonda
Siamo scappate e non ci hanno rimborsate
Tremendo
Potessi dare zero darei zero

2026-02-23 • via Nuitee
Y
Yash Shailendra • solo_traveller • in
3
2026-02-22 • via Nuitee
Y
Yash Shailendra • solo_traveller • in
2
2026-02-22 • via Nuitee
A
Achyut • couple • np
10
2026-02-14 • via Nuitee