DoubleTree by Hilton Shanghai Pudong

Hotels
•
Doubletree by Hilton
8.2 (410 reviews)
No.889, Yang Gao Nan Road , Shanghai , CN

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location / close to center and fairs
Strong breakfast reported by many guests
Clean rooms and attentive housekeeping noted
Panoramic views and comfortable facilities
Cons:
Slow or unhelpful reception; language barriers
Slow/unreliable Wi‑Fi and limited TV channels
Room problems: AC failures, humidity/mold, dated carpets
Reports of unexpected extra charges / deposit procedures
Limited evening dining options and occasional low breakfast variety

Categories

Cleanliness
8
Generally praised in multiple reviews (e.g., 'Amazing cleanliness', 'Nice cleaning lady'), but some isolated room issues reported such as humidity smell, wet floors and mold in a few rooms.
Service
7.5
Mixed service feedback: several complaints about slow reception, language barriers and problematic deposit/charge procedures, contrasted with mentions of polite and kind staff in some reviews.
Location
9.8
Frequently cited as a strong point — convenient / close to center and fairs, several mentions of good location and panoramic views.
Room Quality
7
Mixed to negative comments: reports of non-working AC, humidity smells, wet floors, dated carpets and generally some rooms feeling old or in need of repair.
Amenities
7.8
Mixed: positives include in-room irons, capsule coffee machines and generally good facilities; negatives include slow/unreliable Wi‑Fi, limited TV channels, occasional closed coffee shop and restricted restaurant choices.
Value for Money
7.5
Mixed perceptions: several complaints about unexpected extra charges and deposit demands, while other guests explicitly state they would return and consider the hotel good value.
Food and Beverage
8
Generally good breakfast reported by many guests (some call breakfasts excellent), but recurring notes about limited American/fruit options, few evening choices and a need for more vegetarian options.
Overall Experience
10
On balance many guests report a positive stay (comments like 'Great', 'Perfect Comfort', willingness to return) with strong points in location, breakfasts and cleanliness; specific issues (service, room defects, Wi‑Fi) affect some stays but do not dominate the overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:15

Property Description

Luxurious Accommodation
Experience modern guestrooms with soft carpeted flooring, large windows, and well-appointed amenities. Enjoy the comfort of air conditioning, a flat-screen TV, and a 24-hour room service for your convenience.

Convenient Location
Situated just 500 meters from Lancun Road Metro Station, our hotel provides easy access to popular attractions like the Shanghai Science and Technology Museum and Century Park. With proximity to airports and exhibition centers, your stay will be both convenient and efficient.

Leisure and Wellness Facilities
Indulge in pampering massages, stay active at the fitness center and tennis courts, or unwind in the sauna. For those on business, take advantage of our business center and let our 24-hour front desk assist you with any arrangements.

Book your stay at DoubleTree by Hilton Shanghai - Pudong for a luxurious and convenient experience.

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

Please note that the name of staying guests must match the name on the booking confirmation.

Paid Shuttle Bus Service from Hotel to Shanghai New International Expo Center During Exhibition Period (Weekdays Only)​​.
Operating Hours​​: Monday to Friday (excluding national holidays)
​​Fare​​: 15 RMB per person
Reservation Method​​: Book at the concierge desk at least one day in advance
Departure Schedule​​: Please inquire at the hotel concierge
Available Dates​​: 2025/12/02-05, 2025/12/09-12, 2025/12/16-19, 2026/3/2-4, 2026/3/12-13, 2026/3/18-20, 2026/3/25-27, 2026/3/31-4/3, 2026/4/7-10, 2026/4/13-15
Note: Service operates only on weekdays during specified exhibition periods.

Please note that breakfast is offered from 6:30 a.m. to 10:00 a.m. on Mondays to Fridays, and from 6:30 a.m. to 11:00 a.m. on weekends and public holidays.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PVG

Location

Guest Reviews

8.2
Based on 410 reviews
Cleanliness: 8
Service: 7.5
Location: 9.8
Room Quality: 7
Amenities: 7.8
Value for Money: 7.5
Food and Beverage: 8
Overall Experience: 10
M
Martin • extended_group • ar
9
Pros:

mucho

2026-10-22 • via Nuitee
M
Mr_Greg_Photo • extended_group • pl
7
More international staff needed.
Pros:

Room size was good as the amenities.

Cons:

Reception staff is not good enough. Inventing own procedures to make full amount deposit payments (several thousands USD) UPON arrival. When you try to argue they say "My English no good". Drama.
There were some construction work in the lobby with lot of noise from the machinery. Some days the coffee shop was closed. NOT possible to get an espresso.
WiFI is slow and blocks most of the things, unusable. Limited on western TV channels.

2026-10-20 • via Nuitee
S
Sergei • family_with_children • ru
10
2026-10-19 • via Nuitee
D
DAIANA • solo_traveller • ro
8
Pros:

The view and that it wasn't too far from the center.

Cons:

Huge lobby but almost no available seats. Staff very slow at the reception. Took almost half an hour to issue an invoice. Good smoking place outside.
Nice cleaning lady.

2026-10-17 • via Nuitee
S
Shahid • solo_traveller • pk
7
Cons:

My other room no 3507
The AC not working
WC Water washing system is not working

2026-10-16 • via Nuitee
S
Syed Basit Hussain • couple • pk
10
2026-10-15 • via Nuitee
S
Shay • solo_traveller • il
9
2026-10-15 • via Nuitee
H
HIROYUKI • solo_traveller • jp
9
Pros:

Polite and kind staff.

2026-10-11 • via Nuitee
S
Stephany • extended_group • mx
10
EXCELENTE
Pros:

ES EXCELENTE

Cons:

LAS HABITACIONES HUELEN A HUMEDAD

2026-10-09 • via Nuitee
V
Vladimir • couple • ru
10
Pros:

Отличные завтраки с большим выбором, в номере есть все необходимое, включая утюг и гладильную доску, капсульная кофемашина, кофе без кофеина-редкость для Китая

2026-10-09 • via Nuitee
S
Simone • solo_traveller • it
10
Hotel premium con vista panoramica
Pros:

Hotel di lusso con servizi premium e vista spettacolare.

2026-10-07 • via Nuitee
Y
YUJI • solo_traveller • jp
6
2026-09-17 • via Nuitee
J
Jialin • solo_traveller • cn
10
2026-09-17 • via Nuitee
M
manuel • extended_group • mx
10
Cons:

MUY POCA VARIEDAD EN DESAYUNO AMERICANO Y EN FRUTA Y CASI SIEMPRE LA MISMA, PARA LA NOCHE MUY POCAS OPCIONES.

2026-09-16 • via Nuitee
G
Genci • extended_group • al
10
2026-09-15 • via Nuitee
A
Andreas • solo_traveller • at
8
Alles in allem ok
Pros:

Lage,

Cons:

Etwas hellhörige Zimmer, lauter Aufzug, Frühstücksraum überfüllt, Lounge naja…

2026-09-11 • via Nuitee
J
Johannes • extended_group • at
9
Pros:

Auswahl beim Frühstück; das Zimmer

2026-09-11 • via Nuitee
C
Chutima • extended_group • th
7
Air condition is too hot
Pros:

Lobby is good

Cons:

Air conditioning is hot

2026-09-07 • via Nuitee
H
Haihao • couple • ie
5
2026-09-06 • via Nuitee
R
Rolando • couple • si
7
2026-09-02 • via Nuitee