DoubleTree by Hilton Hotel Shanghai - Pudong

Hotels
Hilton Worldwide
8.2 (140 reviews)
No. 889 Yanggao Nan Road, Pudong, Shanghai, Shanghai, 200127 , Shanghai , CN

Facilities

Meeting rooms
Fitness facilities
Front entrance ramp
Express check-out
Arcade/game room
Electric car charging station
Free WiFi
24-hour front desk
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent staff service
Great location
Comfortable rooms
Cons:
Cleanliness issues
Crowded breakfast area

Categories

Cleanliness
6.95
Some areas, like carpets and bathroom grouting, needed attention.
Service
9.45
Staff, especially the front desk, received high praise for their professionalism and helpfulness.
Location
8.95
Convenient access to transportation and main city sites.
Room Quality
7.95
Rooms were comfy and had essential amenities, although some were noted as small.
Amenities
7.45
Limited amenities in bathrooms, but overall decent hotel facilities.
Value for Money
8.45
Good value considering location and quality of service.
Food and Beverage
7.95
Breakfast had a good variety, but breakfast area can be crowded.
Overall Experience
8.45
Generally a great stay with no major disappointments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:13

Property Description

Experience the vibrant allure of Shanghai at the DoubleTree by Hilton Hotel, where luxury meets comfort in an Art Deco masterpiece.

Recreational Amenities
Unwind in our inviting indoor pool, challenge your companions to a game on our outdoor tennis court, or keep up your fitness routine in our fully equipped 24-hour fitness center.

Dining Excellence
Savor the unique flavors of Fusion cuisine at Grand Cafe, choose from four exceptional restaurants, or indulge in the convenience of 24-hour room service and on-the-go snacks from our café.

Business & Event Facilities
With a comprehensive 24-hour business center, dedicated meeting rooms, and event facilities, your corporate needs are fully catered for, ensuring seamless business experiences.

Book your stay today and experience the finest hospitality in Shanghai!

Important information:

  • Pool access available from 10:00 AM to 10:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Parking height restrictions apply.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PVG

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Parking

    Parking height restrictions apply

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

8.2
Based on 140 reviews
Cleanliness: 6.95
Service: 9.45
Location: 8.95
Room Quality: 7.95
Amenities: 7.45
Value for Money: 8.45
Food and Beverage: 7.95
Overall Experience: 8.45
K
Kazannikov solo_traveller kz
10
2026-05-09 via Nuitee
V
Vladimir couple ru
9
2026-05-09 via Nuitee
A
Angelo solo_traveller it
4
2026-05-05 via Nuitee
R
Rodan couple ae
10
Pros:

The service is amazing staff is lovely specially one receptionist she was amazing I highly recommended in China

Cons:

New and very clean

2026-05-02 via Nuitee
S
simone solo_traveller it
9
2026-05-02 via Nuitee
U
Umberto extended_group za
6
2026-04-30 via Nuitee
N
nassreddine couple ma
9
2026-04-29 via Nuitee
G
gizem solo_traveller tr
9
2026-04-28 via Nuitee
G
giulio solo_traveller it
9
2026-04-19 via Nuitee
V
vv solo_traveller in
8
2026-04-18 via Nuitee
T
Teresa Yang extended_group tw
7
Pros:

附近有地鉄站
離小區近,商家很多,吃飯很方便
飯店雖舊,但乾淨

Cons:

淋浴間很小,門關不密,水會流到淋浴間外,踩腳布滲的都是水濕答答的

2026-04-17 via Nuitee
M
Mara solo_traveller it
8
2026-04-14 via Nuitee
M
Mara extended_group it
8
2026-04-14 via Nuitee
G
Gjoka couple gr
9
Pros:

Ηταν πολύ ωραίο και σε ουρανοξύστη

Cons:

Το φαγητό και πως κανένας σχεδόν δεν μιλούσε αγγλικά.

2026-04-13 via Nuitee
M
Miroslaw couple pl
4
Tylko lokalizacja punktowała
Pros:

Lokalizacja . Obszerne pokoje , czystość . Widok z okien . Restauracja hotelowa bardzo dobra . Panie sprzątające naprawdę miłe i pomocne bardziej niż z recepcji

Cons:

Zepsuta klimatyzacja w całym hotelu (25 stopni w pokoju ) , SPA nie działające tylko basen . Obsługa na recepcji mało pomocna . Wyszedłem z hotelu dzień wcześniej choć miałem zapłacone ze śniadaniem . Zapytałem na recepcji czy mogę prosić o jakiś zastępczy prowiant ponieważ wymeldowuję się dzień wcześniej i nie będę na śniadaniu . Recepcja skierowała mnie do kuchni abym tam załatwiał sprawę . Jak na hotel 5 gwiazdek to mało go przypomina .

2026-04-13 via Nuitee
A
Andrea couple gb
10
Brilliant, welcoming, clean and tidy
Pros:

Clean and tidy

Cons:

Nothing

2026-04-09 via Nuitee
C
Chih-Hsien solo_traveller tw
8
2026-04-06 via Nuitee
J
Jens solo_traveller de
8
2026-04-04 via Nuitee
G
Giorgos couple gr
8
Cons:

Your employees should be speaks English

2026-04-04 via Nuitee
I
Inovatic ICT d.o.o. couple hr
7
Double Tree Shanghai
Pros:

Svidjela mi se lokacija i čistoča.

Cons:

Nije mi se svidio pokušaj prevare. Najprije su nam dali sobu koja gleda na ružno dvorište. Nakon žalbe, jer smo rezervirali i platili sobu s pogledom na grad, smo dobili sobu kakvu smo i platili. Ta je stvarno imala lijep pogled. Cijena doručka od 21 euro po osobi mi se također nije svidjela tako da smo doručkovali van hotela.

2026-04-04 via Nuitee