Country Inn & Suites by Radisson, Charlotte University Place, NC

Hotels
•
Country Inn & Suites by Radisson Americas
7.8 (2937 reviews)
131 East McCullough Drive , Charlotte , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Location
Breakfast quality
Cons:
Cleanliness issues
Rude staff noted

Categories

Cleanliness
6.76
Several reviews mentioned issues with room cleanliness and unpleasant smells.
Service
8.23
Mixed sentiments; some staff were pleasant, but there were mentions of rudeness.
Location
8.77
Frequently praised for its convenience and proximity.
Room Quality
7.22
Some rooms were comfy while others had issues; mixed feedback on quality.
Amenities
7.75
Decent amenities, but some were not as expected, like mini fridges instead of full refrigerators.
Value for Money
7.71
Overall good value for the price considering the location and amenities.
Food and Beverage
8.26
Breakfast received positive remarks, contributing positively to the experience.
Overall Experience
7.73
A blend of positive and negative experiences led to an average stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:24

Property Description

Seasonal Indoor/Outdoor Pool
Experience the best of both worlds with our unique seasonal pool that offers the enjoyment of both indoor and outdoor swimming.

Convenient Amenities
Enjoy a hot breakfast, free WiFi, and in-room essentials like a microwave, refrigerator, and coffee-making facilities. Upgrade to select rooms with a separate living area and a luxurious spa bath.

Fitness and Business Facilities
Maintain your fitness routine at our on-site fitness centre or with complimentary access to a local fitness centre. Take advantage of our business services including a business centre, meeting facilities, and free parking.

Book now to enjoy a comfortable stay just minutes away from the University of North Carolina and popular Charlotte attractions!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Sat, Oct 31, 2026 until Tue, May 25, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Location

Guest Reviews

7.8
Based on 2937 reviews
Cleanliness: 6.76
Service: 8.23
Location: 8.77
Room Quality: 7.22
Amenities: 7.75
Value for Money: 7.71
Food and Beverage: 8.26
Overall Experience: 7.73
D
Deidra Hansell • family_with_children • us
8
2026-10-17 • via Nuitee
T
Twayneke • couple • us
10
2026-10-16 • via Nuitee
B
Baima • couple • us
6
Cons:

The breakfast was not good

2026-10-16 • via Nuitee
B
Brian • family_with_children • us
9
We stayed one night. Everything was great had no issues. And enjoyed breakfast the next morning
Pros:

The staff was very friendly. The facility was clean in a value for the price. We paid was great.

Cons:

Overall everything went very well.

2026-10-14 • via Nuitee
C
Charles • solo_traveller • us
8
2026-10-13 • via Nuitee
D
Dawn • couple • us
9
Pros:

The room was very large, the bed was comfortable. It was a little harder than I like, but adding some extra pillows helped tremendously. The breakfast was decent. The location was nice, it was back off the main road so it was very quiet and dark.

Cons:

The lady who checked us in was very rude. She acted like we were a bother to her. We had a situation that required us to take up a few extra minutes to check in and she acted very annoyed by this. Made us feel very uncomfortable and rushed to fix the situations. She kept making comments when we explained we were just attempting to transfer money onto our card. She said multiple times “just use another card” I finally responded “if you would just calm down and give us a second to get service we just need to move money from savings to main account” she rolled her eyes and was yet again annoyed. Mind you, NO one else was in there to check in. Then once in our room, I can’t sleep laying flat so my husband asked her for an extra pillow, she sighed very loud and rolled her eyes because she had to get off her phone to go get them. She then aggressively handed them to me and said nothing and walked away when I thanked her even after being extremely rude from the time we arrived. While she was getting the pillows a DoorDash delivery came in and I told her they had put an order on the counter she responds “yeah I can see”. Another woman was in there when she said that and she looked at me and said “she’s been very rude since we checked in” I stated “we’ve had the same experience”.. good luck to anyone who needs anything if she’s working and on her phone, cause you will be met with major attitude. We were in town for a celebration of life, so was already emotional and her attitude made the experience horrible.. do better!

2026-10-12 • via Nuitee
L
Lynn • solo_traveller • us
9
Pros:

Nice place. Clean. Waffles for breakfast 😋 YUM
Central location, close to rail, shopping, and more.

2026-10-08 • via Nuitee
V
Vanya • couple • us
8
2026-09-19 • via Nuitee
M
Michael • solo_traveller • us
10
2026-09-18 • via Nuitee
M
Michael • solo_traveller • us
10
Pros:

The service

2026-09-18 • via Nuitee
J
Jacqueline • couple • us
10
2026-09-18 • via Nuitee
M
Maria • family_with_children • us
10
GREAT STAY.
Pros:

CLEAN. COMFORTABLE. QUIET. POOL AND LOCATION

Cons:

DOOR TOOK SEVERAL TRIES TO OPEN EVERYTIME.

2026-09-16 • via Nuitee
A
Aariona • couple • us
9
2026-09-16 • via Nuitee
G
Gloria • couple • us
10
It was about 10:30 someone tried to come in the room but I don’t think it was house keeping because no one knocked they
Pros:

Nice and clean

Cons:

Everything was fine

2026-09-15 • via Nuitee
J
Jose L • couple • us
8
Closer to Truliant Amphitheater.
Pros:

NO Bacon or Sausage just Turkey sausage a lot the people no eating Turkey.

Cons:

front counter girl is not friendly.

2026-09-14 • via Nuitee
J
Jessica • couple • us
10
2026-09-12 • via Nuitee
A
Aniya • couple • us
10
2026-09-12 • via Nuitee
J
Jacqueline • couple • us
8
2026-09-10 • via Nuitee
S
Stacy • couple • us
7
2026-09-08 • via Nuitee
S
Stacy • couple • us
7
2026-09-08 • via Nuitee