Holiday Inn Express & Suites I-26 & Us 29 At Westgate Mall by IHG

Hotels
•
Holiday Inn Express
9 (339 reviews)
895 Spartan Boulevard , Spartanburg , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Very clean facility
Great, well-managed breakfast
Comfortable beds and bedding
Convenient location (near downtown/mall)
Friendly/wonderful staff
Newer property and some spacious rooms
Cons:
Parking shortages and workers occupying spaces
Pool was reported down and had an unpleasant odor
Isolated reports of rude or inattentive breakfast staff
Some rooms described as small
Changes/missing items in breakfast (no turkey sausage; sausage/gravy altered)
People loitering near exterior doors; smoking concerns near family areas

Categories

Cleanliness
9.5
Multiple reviewers called the property and rooms very clean; breakfast area described as well managed and tidy.
Service
8.8
Staff frequently praised as wonderful and helpful, though there are isolated reports of a rude breakfast attendant and an inattentive receptionist.
Location
9.3
Many mentions of a great, convenient location (near downtown, mall, restaurants and off 26); one comment noted it is not directly at the freeway.
Room Quality
8.7
Beds and bedding were often described as very comfortable, with some mentions of spacious rooms; however a few reviewers reported uncomfortable beds or small rooms.
Amenities
8.6
Breakfast amenities are repeatedly praised, but the pool was reported down and smelling awful in one review; requests for a designated smoking/bench area were noted.
Value for Money
8.4
Generally positive impressions, but at least one reviewer explicitly stated it was 'not worth the money' citing parking, pool and staff issues.
Food and Beverage
9.4
Breakfast repeatedly described as exceptional/awesome with good management and seating, though a few comments mentioned missing turkey sausage and changes to sausage/gravy.
Overall Experience
9.3
Majority of stays described as wonderful with intentions to return; a few isolated negatives (parking, pool, occasional rude staff) temper an otherwise very positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:14

Property Description

Convenient Location
Located just a short distance from popular attractions like Frankie's Fun Park and Roper Mountain Science Center, Holiday Inn Express & Suites I-26 & Us 29 At Westgate Mall offers easy access to entertainment and exploration.

Modern Amenities
This 3-star hotel provides guests with a shared lounge, a 24-hour front desk, and complimentary WiFi, ensuring convenience and comfort throughout their stay.

Relaxation and Recreation
Guests can unwind and have fun at the indoor swimming pool, perfect for a refreshing dip after a day of sightseeing.

Experience a seamless blend of comfort and convenience at Holiday Inn Express & Suites I-26 & Us 29 At Westgate Mall - book your stay now for a memorable trip to Spartanburg!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GSP

Location

Guest Reviews

9
Based on 339 reviews
Cleanliness: 9.5
Service: 8.8
Location: 9.3
Room Quality: 8.7
Amenities: 8.6
Value for Money: 8.4
Food and Beverage: 9.4
Overall Experience: 9.3
H
Herbert • couple • us
10
Pros:

Clean, comfortable, convenient.

2026-11-01 • via Nuitee
M
Mark • solo_traveller • us
8
2026-10-31 • via Nuitee
R
Royce • family_with_children • us
10
Pros:

Everything

Cons:

Nothing

2026-10-26 • via Nuitee
A
Angela • couple • us
9
Overall great!
Pros:

Very good! Very clean & great location.

Cons:

Need bench(es) down under trees by pool area with a smoking section so not at entrance where kids & families come in.

2026-10-24 • via Nuitee
A
Angela • couple • us
10
A great stay for overnight
Pros:

The property was clean great location to downtown

Cons:

The beds were not comfortable

2026-10-12 • via Nuitee
W
whiteside • couple • us
9
It was a great experience.
2026-10-08 • via Nuitee
C
Chrishonda • solo_traveller • us
10
2026-10-07 • via Nuitee
S
Smith1222 • couple • us
8
2026-09-07 • via Nuitee
J
Judi • solo_traveller • us
10
Pros:

Everything! Room was spacious, clean and the bedding more than comfortable. Breakfast was exceptional and well managed. Will definitely reserve again when in the area.

Cons:

Nothing, it was a wonderful experience.

2026-09-06 • via Nuitee
R
Robert • solo_traveller • us
10
2026-09-06 • via Nuitee
K
Kathryn R • solo_traveller • us
9
2026-08-27 • via Nuitee
M
Maugherman • solo_traveller • us
9
2026-08-27 • via Nuitee
N
Nicole • family_with_children • us
7
It was a nice place to sleep while passing through.
Pros:

Loves the staff!

Cons:

Rooms were small and no turkey sausage at breakfast.

2026-08-27 • via Nuitee
M
Monica • couple • us
10
Pros:

Everything and the staff was wonderful

2026-08-25 • via Nuitee
L
LaVerne • couple • us
10
Very nice
Pros:

Both was great

Cons:

Receptionist at the morning breakfast could have been more like she cared that The coffee container was empty

2026-08-25 • via Nuitee
T
Tessie • couple • us
10
2026-08-14 • via Nuitee
A
Amanda • solo_traveller • us
10
Pros:

I like that the room was nice and cold. The curtains closed well. I usually travel with clothes pins for those that don't close well.

2026-08-09 • via Nuitee
N
Nelson F • solo_traveller • us
7
2026-08-06 • via Nuitee
J
Jeanie • family_with_children • us
10
2026-08-03 • via Nuitee
A
Alexandra • couple • us
10
2026-07-18 • via Nuitee