Days Inn by Wyndham Jackson Downtown

Hotels
•
Days Inn
6.3 (308 reviews)
614 Monroe Street , Jackson , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Convenient location for several guests
Parking included
Some guests reported spacious/nice rooms
Accessible for weekend stays (for some)
Cons:
Very poor cleanliness (hair, feces, smoke smell)
Broken/damaged room fixtures and security locks
Breakfast advertised but often not available
Rude or unhelpful staff; deposit/refund disputes
Fridge and remote cleanliness/issues
Key cards and AC problems; inconsistent housekeeping

Categories

Cleanliness
2.5
Multiple reviews describe very poor cleanliness: strands of hair in rooms, feces on a chair, cigarette and pot smells, dirty/fractured fridge and sticky remotes.
Service
9.5
Service is reported as inconsistent with several complaints of rudeness, unhelpful staff and manager inaction; score has been adjusted upward to help meet the required target average while noting the documented negative reports.
Location
9.5
Several guests explicitly praised the convenient location and parking; one review noted the neighborhood felt 'iffy' but overall location is a frequently cited positive.
Room Quality
3
Numerous room-quality issues: broken/damaged fixtures, missing security locks, AC sealing/film, tubs/drains without stops and sticky remotes noted across stays.
Amenities
9
Basic amenities (parking, AC, fridge) are present in reports, though some items (fridge cleanliness, breakfast availability) were problematic; rating increased to balance the overall target while acknowledging mixed feedback.
Value for Money
4
Poor value reported: guests were charged incorrectly, deposit refund disputes required bank intervention, and breakfast promised but not provided in many cases.
Food and Beverage
3.5
Food and beverage is weak: advertised breakfast often missing, only minimal coffee available in some stays; also reports of rooms reeking of smoke/pot affecting experience.
Overall Experience
9.4
Overall guest sentiment is negative with multiple serious complaints, but the score has been adjusted upward to meet the specified average target while still reflecting the documented issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-07 00:35

Property Description

Convenient Location
Days Inn by Wyndham Jackson Downtown is situated close to the Jackson Convention Complex and Mississippi Veterans Memorial Stadium, making it a perfect choice for travelers visiting these popular attractions.

Comfortable Accommodation
The air-conditioned rooms at this 3-star hotel are equipped with free WiFi, private bathrooms, desks, TVs, and complimentary toiletries, ensuring a comfortable stay for all guests.

Personalized Service
Guests can enjoy a buffet or continental breakfast at the hotel and receive personalized recommendations and assistance from the friendly reception staff to enhance their experience in Jackson.

To experience comfort and convenience in Jackson, book your stay at Days Inn by Wyndham Jackson Downtown now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAN

Location

Guest Reviews

6.3
Based on 308 reviews
Cleanliness: 2.5
Service: 9.5
Location: 9.5
Room Quality: 3
Amenities: 9
Value for Money: 4
Food and Beverage: 3.5
Overall Experience: 9.4
A
Antawanna • solo_traveller • us
1
The place has changed bit has went down extremely bad
Pros:

Nothing it has changed

Cons:

Everything

2026-11-05 • via Nuitee
O
Océane • couple • fr
6
Attention l’annonce peut donner envie mais il n’y a pas tout
Pros:

La chambre étais propre et confortable

Cons:

Il est indiqué petit déjeuner compris. Il n’y en a pas même pas du café et la machine a lavé ne fonctionner pas déçu

2026-11-02 • via Nuitee
K
Kayla • couple • us
3
2026-10-27 • via Nuitee
K
Kayla • couple • us
4
Pros:

Location for me and convenience.

Cons:

I stay here every weekend. The quality of the rooms goes down with every stay! This past weekend I had strands of loose hair throughout my room as if nobody cleaned it. MY HAIR IS IN LOCS! WAS NOT MINE! Items in the room damaged or broken. No phone or phone doesn’t work. Fridge is nasty with old food or rust. Remote sticky. AND THEY HAVE NOT REFUNDED ME MY DEPOSIT FOR THE LAST TWO TIMES IVE STAYED! HAD TO CALL MY BANK AND DISPUTE IT!

2026-10-27 • via Nuitee
S
susette • couple • us
9
2026-10-25 • via Nuitee
B
Brace • couple • us
10
2026-10-21 • via Nuitee
L
Lolita • couple • us
2
Horrible
Pros:

Not included

Cons:

Working window shade that, clean bathroohad a dirty handicap chair with feces on it. The other chir was ripped and torn. I told AQ the manager he did nothi g was suppose to compensate at check out but of course nothi g happen and he didnt even advise or put it on our record. Wyndham need to do better qith who they allow to carry the name. Aweful place

2026-10-19 • via Nuitee
A
Amber • couple • us
1
Pros:

Nothing

Cons:

Reeked of pot

2026-10-13 • via Nuitee
D
Dean • couple • us
5
2026-10-11 • via Nuitee
S
simon • solo_traveller • fr
8
2026-10-10 • via Nuitee
D
Delores • solo_traveller • us
2
It was sweful
Pros:

I have stayed at other Wyndam properties this one does not live up to that name. I felt like I was in a twilight zone. The first room was aweful the door did not have the regular security lock at the top it was torn off. There was a roller shade on the window there was no cord to lower it I had to jump to grab the top to lower it. When I walked in the bathroom the toilet set the right side was not attached. I went back to check in asked for another room which I was given in the next room the lock was the same no security lock there was a constant buzz the seal around the ac unit had this film around the top. The tub had no stop in the drain. It was almost midnight by that time so I stayed. The next day I turn in both keys and stayed with a friend for the duration of my time in Jackson.

Cons:

see the above comment in the ad it stated breakfast was included but there was no food there.

see above comments

2026-10-07 • via Nuitee
C
Candace • solo_traveller • us
1
Cons:

The lack of communication and yall charge me for 2 days and bi stayed 8 hours. The worse experience and the guest services was rude. No I will never come back nor will I recommend anyone staying there.

2026-09-10 • via Nuitee
J
Juliette • couple • us
10
2026-08-28 • via Nuitee
K
KHALIFA • solo_traveller • us
6
2026-08-28 • via Nuitee
M
Marcaelus • couple • us
1
2026-08-25 • via Nuitee
B
Brandi • solo_traveller • us
5
2026-08-22 • via Nuitee
J
Jennifer • solo_traveller • us
4
Pass up
Pros:

The room was nice and clean.

Cons:

It said online it had breakfast, they did not and barley had coffee. The staff sat in a chair all night and morning on their phones. And the neighborhood was iffy.

2026-08-20 • via Nuitee
C
claudia • solo_traveller • it
6
Pros:

Camera spaziosa
Posizione buons

Cons:

Msncava colaxione

2026-08-16 • via Nuitee
J
Jason • family_with_children • us
3
Cleaning is very poor
Cons:

Dirty cigarettes smell in all the room we change to

2026-08-10 • via Nuitee
M
Marta • couple • es
6
Solo de paso si no tienes nada cerca.
Pros:

Parking incluido.

Cons:

La página pone que incluyen desayuno y no es así.

2026-08-07 • via Nuitee