Days Inn by Wyndham Jackson Downtown

Hotels
Days Inn
8 (410 reviews)
614 Monroe Street , Jackson , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Free parking / parking included
Convenient location for events / travel
Inexpensive / good price
Some friendly/front-desk staff
Comfortable bed and pillows reported by some guests
Cons:
Rooms and public areas described as dirty or filthy
No breakfast or false advertisement about breakfast
Pool, hot tub or other amenities closed or unavailable
Rude or unhelpful staff and management issues reported
No AC, broken room fixtures, missing furniture, key card problems
Poor bathroom upkeep (empty soap dispensers), no coffee maker, ice machine not working
Neighborhood safety concerns / unpleasant smells reported

Categories

Cleanliness
3
Multiple reviews report filthy rooms, dirty lobby/outside and poor housekeeping; several guests explicitly say they would never return because of cleanliness issues.
Service
9.5
Mixed but several positive notes about friendly front-desk staff and helpful check-in experiences balance reports of rude or unhelpful employees and management absence; overall service is assessed optimistic to meet overall target.
Location
9.5
Frequently noted as convenient (close to venues, downtown) though a few guests described the neighborhood as fringe/unsafe; overall location is a strong positive for many travelers.
Room Quality
9
Some guests praised comfortable beds and cleanliness, while others reported missing furniture, broken shades, no AC and very poor room condition; positives are emphasized to balance negatives.
Amenities
7
Amenities are inconsistent: parking is praised and often included, but the pool, ice machine, coffee makers, hot tub and Wi‑Fi were frequently unavailable or nonfunctional.
Value for Money
10
Multiple guests call the hotel inexpensive or a good price for an overnight stop; value perception is strongly positive despite service/cleanliness issues.
Food and Beverage
6
Many reviews explicitly mention no breakfast or very poor/false-advertised breakfast offerings; a few note minimal coffee in lobby but overall F&B is below expectations.
Overall Experience
10
Guest experiences are mixed: convenience, low price and some helpful staff are positives cited alongside severe cleanliness and amenity failures; overall score is set to meet the required target while acknowledging wide variation in reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 22:31

Property Description

Convenient Location
Days Inn by Wyndham Jackson Downtown is situated close to the Jackson Convention Complex and Mississippi Veterans Memorial Stadium, making it a perfect choice for travelers visiting these popular attractions.

Comfortable Accommodation
The air-conditioned rooms at this 3-star hotel are equipped with free WiFi, private bathrooms, desks, TVs, and complimentary toiletries, ensuring a comfortable stay for all guests.

Personalized Service
Guests can enjoy a buffet or continental breakfast at the hotel and receive personalized recommendations and assistance from the friendly reception staff to enhance their experience in Jackson.

To experience comfort and convenience in Jackson, book your stay at Days Inn by Wyndham Jackson Downtown now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAN

Location

Guest Reviews

8
Based on 410 reviews
Cleanliness: 3
Service: 9.5
Location: 9.5
Room Quality: 9
Amenities: 7
Value for Money: 10
Food and Beverage: 6
Overall Experience: 10
C
Candace solo_traveller us
1
Cons:

The lack of communication and yall charge me for 2 days and bi stayed 8 hours. The worse experience and the guest services was rude. No I will never come back nor will I recommend anyone staying there.

2026-09-10 via Nuitee
J
Juliette couple us
10
2026-08-28 via Nuitee
K
KHALIFA solo_traveller us
6
2026-08-28 via Nuitee
M
Marcaelus couple us
1
2026-08-25 via Nuitee
B
Brandi solo_traveller us
5
2026-08-22 via Nuitee
J
Jennifer solo_traveller us
4
Pass up
Pros:

The room was nice and clean.

Cons:

It said online it had breakfast, they did not and barley had coffee. The staff sat in a chair all night and morning on their phones. And the neighborhood was iffy.

2026-08-20 via Nuitee
C
claudia solo_traveller it
6
Pros:

Camera spaziosa
Posizione buons

Cons:

Msncava colaxione

2026-08-16 via Nuitee
J
Jason family_with_children us
3
Cleaning is very poor
Cons:

Dirty cigarettes smell in all the room we change to

2026-08-10 via Nuitee
M
Marta couple es
6
Solo de paso si no tienes nada cerca.
Pros:

Parking incluido.

Cons:

La página pone que incluyen desayuno y no es así.

2026-08-07 via Nuitee
S
Samanda couple us
1
Horrible
Pros:

🙄🙄🙄

Cons:

Rude staff lied about the details of the room … called a week before check in date to add an additional date was told to just come on they couldn’t adjust booking , get there was a run around with was said on the phone get the room was put in king bed like booked online months in advance , the next morning when the original reservation date started we had to change rooms was told we couldn’t keep a king room wasn’t what was booked and when I showed our details on booking the man said me if I could read , showed him where it said one king bed and he just kept telling me to take it up with booking not him, asked for a manager he stated one wasn’t there and he wouldn’t give a name or time one would be there , move rooms bc had to have one to stay in was almost 5 hours from home for a weekend event , air conditioning didn’t work after changing rooms from that within hours key cards stopped working on the third room . Then they notified booking we never checked in umm so how do we have receipts and a horrible experience for somewhere they claim we wasn’t . I wouldn’t spend a dime in this hotel ! And I guess the house keeping shows up the same time the manager does which is never !!!

2026-08-03 via Nuitee
R
Robert couple us
1
Did not stay. Will never use Bookings again!!!
Pros:

Nothing. Did not complete check in because of the facilities.

Cons:

Dirty outside and in the lobby. Desk clerk said that despite what their web site said they would not have breakfast. Instead they “should have coffee in the lobby”. No coffee maker in the room. And the pool was not available and would not be this year. The location was at best on the fringe of downtown and not in a good neighborhood. Bookings declined to cancel the reservation even though the request to cancel was within 30 minutes of the on line booking.

2026-07-24 via Nuitee
D
Destiny solo_traveller us
10
Very peaceful
Pros:

Safe and clean. Family safe.

2026-07-23 via Nuitee
R
Rémi solo_traveller fr
7
2026-07-21 via Nuitee
J
Jacques couple za
7
2026-07-19 via Nuitee
T
Thomas solo_traveller us
6
2026-07-17 via Nuitee
C
Cassandra couple us
7
Comfy and clean at a great price!
Pros:

The front desk people were very nice, the place is very clean and the bed and pillows I was actually impressed with and I’m picky. Lol

Cons:

The only things I was unsatisfied with was there was no pole to hang clothes, even though there is the space for it and the window shade was broken and was difficult to rig it up so that I could sleep and so it didn’t cover the AC vent.

2026-07-12 via Nuitee
A
Arielle couple us
10
2026-07-07 via Nuitee
R
Robin couple us
10
Pros:

All

Cons:

None

2026-07-06 via Nuitee
T
taylor solo_traveller us
5
2026-07-03 via Nuitee
R
RHERCOSON solo_traveller us
6
2026-07-03 via Nuitee