Roomzzz York City

Hotels
9 (2884 reviews)
Terry Avenue , York , gb

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and spacious rooms
Excellent value for money
Complimentary breakfast items
Cons:
Limited parking availability
Heating issues in some rooms

Categories

Cleanliness
8.33
The reviews indicate the accommodation was clean, though some issues with room temperature were mentioned, leading to a slight decrease in rating.
Service
9.3
Staff were described as friendly and attentive, providing excellent service throughout the stay.
Location
9.34
Located conveniently for exploration, the location received consistently positive remarks.
Room Quality
8.79
Rooms were generally spacious and comfortable, with a few mentions of minor issues.
Amenities
8.82
Positive remarks about the available amenities, including complimentary beverages and breakfast items.
Value for Money
9.28
Value for money was highlighted positively, with guests feeling they received more than expected.
Food and Beverage
8.83
The availability of free croissants and beverages was appreciated, contributing positively to the food sentiment.
Overall Experience
9.3
Overall experience ratings were high, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:09

Property Description

Luxurious Accommodations
Roomzzz York City offers air-conditioned rooms with modern amenities including a fully equipped kitchenette, flat-screen TV, and comfortable bedding. The sustainable property ensures a relaxing and enjoyable stay for all guests.

Convenient Facilities
With a 24-hour front desk, family rooms, and facilities for disabled guests, Roomzzz York City caters to the diverse needs of its visitors. The provision of free WiFi, private parking, and a lift adds to the convenience and comfort of the guests.

Relaxation and Recreation
Guests can unwind at the coffee shop and lounge or enjoy the sun terrace for a peaceful retreat. The property's proximity to York Minster and other attractions makes it an ideal choice for both leisure and business travelers.

Experience luxury and convenience at Roomzzz York City. Book now for an unforgettable stay!

Important information:

Our road has now been re-opened so the following paragraph needs to be removed please "Due to the riverside location of Roomzzz York City, in extreme weather circumstances there is a possibility that the property may need to evacuate the property when no access to/from the hotel may occur. Roomzzz York City will be given flood advice by the Environment Agency and will evacuate in line with their guidelines. In the event of a property evacuation, guests may be relocated to neighboring properties in or around York, offered date changes or financial reimbursements. The York Flood Alleviation Scheme (FAS) An 18 months’ Environment Agency (EA) project to carry out major flood defense upgrades within the city will begin from January 2021 along Terry Avenue and surrounding areas. This work is extremely important to the future of York, and we are fully supportive of the project. However, this will mean alternative access to the hotel is needed for guests during this period, as well as occasional daytime noise from the EA work carried out. Please accept our sincere apologies for any inconvenience this may cause. We have created an access map to help and guide you in and around the apart hotel during this time. For more details and to view the map, please click here (https://www.roomzzz.com/travel-guides/york/fas)."

When booking 5 rooms or more, different policies and additional charges may apply.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 3 years old and over stay for £10 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 2884 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.34
Room Quality: 8.79
Amenities: 8.82
Value for Money: 9.28
Food and Beverage: 8.83
Overall Experience: 9.3
J
Joe • couple • gb
10
2026-03-07 • via Nuitee
K
keeley • couple • gb
10
Pros:

The room was lovely and spacious with good appliances to use

Cons:

Nothing

2026-03-07 • via Nuitee
R
Robert • couple • gb
10
Excellent location
Pros:

Location

Cons:

N/A

2026-03-06 • via Nuitee
N
Natalie • couple • gb
10
2026-03-05 • via Nuitee
L
Lee • couple • gb
8
2026-03-04 • via Nuitee
R
Riley • couple • gb
4
Poor
Pros:

Was a great location and nice room/facilities

Cons:

We found a big pile of crisps underneath our bed when we got there clearly hadn’t been cleaned properly and there was loads of banging on the evening and our curtain wouldn’t close

2026-03-03 • via Nuitee
C
Craig • extended_group • gb
10
2026-03-03 • via Nuitee
G
Givens • couple • gb
10
Pros:

Loved how modern the whole place was and how secure it was too.

Cons:

Lack of breakfast coffee machine out of order but they did make flask of coffee.

2026-03-02 • via Nuitee
K
Katie • couple • gb
8
Relaxed
Pros:

The room itself
Location
Friendly staff

Cons:

The bed was a little high

2026-03-02 • via Nuitee
S
Samantha • couple • gb
9
Pros:

Location brilliant. Clean, lovely view of the river. Staff very helpful.

Cons:

A bit of noise from the floor above.

2026-03-01 • via Nuitee
C
Charlie • couple • gb
9
2026-03-01 • via Nuitee
S
Stephen • couple • gb
10
Pros:

All good.

Cons:

Nothing

2026-03-01 • via Nuitee
Z
zhiqin • couple • my
10
2026-03-01 • via Nuitee
L
LAURA • couple • gb
10
2026-02-28 • via Nuitee
K
Kelly • extended_group • gb
10
2026-02-27 • via Nuitee
K
karen • couple • gb
10
Roomz amazing
Pros:

Loved the room and how close to town it is.Lovely staff.

2026-02-27 • via Nuitee
P
Paul • couple • gb
10
Pros:

Everything

2026-02-27 • via Nuitee
C
Cindy • couple • gb
10
2026-02-27 • via Nuitee
L
Leon • couple • gb
8
2026-02-27 • via Nuitee
M
mark • couple • gb
7
2026-02-26 • via Nuitee