Roomzzz York City

Aparthotels
9 (3174 reviews)
Terry Avenue , York , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and spacious rooms
Excellent value for money
Complimentary breakfast items
Cons:
Limited parking availability
Heating issues in some rooms

Categories

Cleanliness
8.33
The reviews indicate the accommodation was clean, though some issues with room temperature were mentioned, leading to a slight decrease in rating.
Service
9.3
Staff were described as friendly and attentive, providing excellent service throughout the stay.
Location
9.34
Located conveniently for exploration, the location received consistently positive remarks.
Room Quality
8.79
Rooms were generally spacious and comfortable, with a few mentions of minor issues.
Amenities
8.82
Positive remarks about the available amenities, including complimentary beverages and breakfast items.
Value for Money
9.28
Value for money was highlighted positively, with guests feeling they received more than expected.
Food and Beverage
8.83
The availability of free croissants and beverages was appreciated, contributing positively to the food sentiment.
Overall Experience
9.3
Overall experience ratings were high, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:09

Property Description

Luxurious Accommodations
Roomzzz York City offers air-conditioned rooms with modern amenities including a fully equipped kitchenette, flat-screen TV, and comfortable bedding. The sustainable property ensures a relaxing and enjoyable stay for all guests.

Convenient Facilities
With a 24-hour front desk, family rooms, and facilities for disabled guests, Roomzzz York City caters to the diverse needs of its visitors. The provision of free WiFi, private parking, and a lift adds to the convenience and comfort of the guests.

Relaxation and Recreation
Guests can unwind at the coffee shop and lounge or enjoy the sun terrace for a peaceful retreat. The property's proximity to York Minster and other attractions makes it an ideal choice for both leisure and business travelers.

Experience luxury and convenience at Roomzzz York City. Book now for an unforgettable stay!

Important information:

Our road has now been re-opened so the following paragraph needs to be removed please "Due to the riverside location of Roomzzz York City, in extreme weather circumstances there is a possibility that the property may need to evacuate the property when no access to/from the hotel may occur. Roomzzz York City will be given flood advice by the Environment Agency and will evacuate in line with their guidelines. In the event of a property evacuation, guests may be relocated to neighboring properties in or around York, offered date changes or financial reimbursements. The York Flood Alleviation Scheme (FAS) An 18 months’ Environment Agency (EA) project to carry out major flood defense upgrades within the city will begin from January 2021 along Terry Avenue and surrounding areas. This work is extremely important to the future of York, and we are fully supportive of the project. However, this will mean alternative access to the hotel is needed for guests during this period, as well as occasional daytime noise from the EA work carried out. Please accept our sincere apologies for any inconvenience this may cause. We have created an access map to help and guide you in and around the apart hotel during this time. For more details and to view the map, please click here (https://www.roomzzz.com/travel-guides/york/fas)."

When booking 5 rooms or more, different policies and additional charges may apply.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 3174 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.34
Room Quality: 8.79
Amenities: 8.82
Value for Money: 9.28
Food and Beverage: 8.83
Overall Experience: 9.3
R
Richard solo_traveller gb
8
Pros:

Great location, good site facilities, friendly staff. Parking on site ( extra cost )

Cons:

Nothing.

2026-07-25 via Nuitee
C
Carole solo_traveller gb
6
Pros:

Staff friendly

Cons:

No comfortable chairs in room apartment small had no oveno

2026-07-25 via Nuitee
C
Colicchio couple gb
10
2026-07-24 via Nuitee
L
Lynne couple gb
10
2026-07-24 via Nuitee
A
Angela solo_traveller us
10
I will be back.
Pros:

Perfect location. Very clean. Friendly and helpful staff. Peaceful.

Cons:

For some unknown reason there was no soap or shampoo in any of the containers.

2026-07-24 via Nuitee
T
TATYANA solo_traveller il
10
2026-07-23 via Nuitee
A
ABDULLAH solo_traveller sa
10
2026-07-22 via Nuitee
S
Stella family_with_children gb
7
An excellent base to explore York
Pros:

The kitchen facility was a bonus for breakfasts or a quick hob or microwave meal at night. The beds were very comfortable, however our 2 pillows a bit too firm for us. Everything was super clean, the area is safe and quiet being close to a quiet non static caravan park with Roundtree park and cycle route close by.
Parking below hotel (Extra cost / day) also great.

2026-07-22 via Nuitee
A
Andrew solo_traveller gb
10
2026-07-22 via Nuitee
J
Jess couple gb
10
2026-07-22 via Nuitee
C
Clare solo_traveller gb
8
2026-07-22 via Nuitee
C
Callum solo_traveller gb
10
My stay at Roomzzzz York
Pros:

The room was amazing and was in a great location that was too close or far from the city.

The soap and lotion was great. Will be buying some when I'm home.

Cons:

The kitchen was nice but did not like that some of it was under the stairs as I hit my head a couple times but I didn't really hate anything.

2026-07-21 via Nuitee
L
Lisa couple gb
10
2026-07-21 via Nuitee
E
Elizabeth couple gb
9
Very good
Pros:

Location, room, cleanliness

Cons:

Our room had a loud bathroom fan that we couldn’t turn off for ages, eventually we found the switch but it was out of reach and difficult to get to.

2026-07-20 via Nuitee
M
martin couple gb
8
Pros:

Good location and nice property

Cons:

Top floor penthouse apartment didn’t have a view because balcony is solid and trees have been let to grow and block river view

2026-07-20 via Nuitee
K
Knight solo_traveller gb
10
Pros:

Had everything we needed and great location for dog and close to city centre

2026-07-20 via Nuitee
K
Karen solo_traveller gb
10
2026-07-19 via Nuitee
P
Peter couple gb
10
Excellent
Pros:

Well located on the river, out of the bustle but only a ten-minute walk to the centre.
You could buy whatever you needed for breakfast, with free croissants and coffee. The kitchen area was well had everything one needed and was very useful.

Cons:

that the electric car bays were blocked with cars not charging. It would be helpful to be able to reserve a charging point ahead of arrival.
We stayed two nights but the room was not service after the first night. That had not been made clear beforehand.

2026-07-19 via Nuitee
T
Teresa couple gb
10
2026-07-19 via Nuitee
R
Raymond couple gb
9
2026-07-18 via Nuitee