Mercure Bilbao Jardines De Albia

Just returned from a weekend break as a group of 3 couples. We competed at the Hyrox event in the exhibition centre.

The hotel was a great location, 2/3 minutes walk to the main shopping street, and less than 10 minutes to the old town. As with many places in Spain, and array of bars, restaurants and everything in-between was in easy reach. Just a note on Bilbao, we had never been prior, however, the city was exceptionally clean, friendly and well worth a visit.

The hotel itself was extremely clean, modern and comfortable. We had a slight issue with the heating during our stay and although took a little while to resolve, the general manager was able to correct the issue.

We would definitely return.

We had an excellent stay here, there was a problem with the booking due to the Accor App, but an email to the hotel resolved it quickly and Anna who assisted us was amazing. The hotel is located close to shopping, restaurant and cafes. It is also close to the Guggenheim and lots of other local attractions. Our room was spacious and well appointed. The railway station and public transport options are also close. The WiFi was really good and the hotel bar and food and beverages in offer are reasonably priced and very good quality. One piece of advice, it is tucked away down a side street so finding it can be difficult. I will definitely stay here again.

This is a very nice hotel right in the center of Bilbao and close to all the main hot spots. A short walk to the shopping area, train station, Guggenheim and old town. We didn't need to use public transportation at all during our stay. We had a car for some day trips and there is on-site parking for 20 EUR a day which was helpful. The rooms are modern and comfortable. Staff are also friendly and helpful. There's a fitness area and spa and a good breakfast as well. I would highly recommend staying here.

Excellent service!

Tasteful stylish room decor

Great central location. Easy to find and parking was available. Breakfast was very good and good value at €14 a head. Staff very friendly. Room was comfortable and clean. Reading reviews of noise - we didn’t experience any at all!

Excellent location, friendly and helpful concierge, delicious breakfast!

We stayed 4 nights in a Superior room.
The hotel is quiet but in a good, central location.
The Old Town, the Guggenheim gallery and the shopping streets (including plenty of restaurants, including places for breakfast) are within easy walking distance, as are metro and the bus stop for the airport.
Hotel was clean and always nice to come back to.
Our room was very comfortable, beds excellent, some seating, wardrobe with built-in safe, TV, kettle, good bathroom.
Staff on reception were efficient and friendly. Organised our cab to the airport without a hitch.
A solid choice for a few days in Bilbao and I would recommend.

Very well located, close to the river and near to shopping, cafés, restaurants and the Guggenheim. Comfortable hotel, nice lobby, very helpful staff, good price. I can’t think of anything else to desire

A lovely hotel and great staff

Highly recommend Mercure Bilbao to fellow travelers. The property is clean, good size rooms, friendly staff. On the night we checked in the reception person came out to help us park as we were struggling with small parking spaces. They also suggest to take their umbrellas when going out for walk as it does rain off and on.
Breakfast buffet is the highlight with an impressive menu options with lot of choices - one suggestion is to add allergy alert info beside each dish name. One has to ask the server or chefs for allergy info on each dish. Secondly, at omelet station, the chef was using gloved hand to add all condiments (vegetables and/or bacon) they should use spoons to accommodate guests who are vegetarian.
Parking is very convenient and even though included - one has to pay separately, this should be made more explicit.

Excellent check in and superb breakfast. Air conditioning not very effective at night.

Rooms in good condition and good amenities. Cleaning done to a high standard. Good choices for dining in the hotel if you wanted

Perfect stay, nice hotel, great location and very helpful staff. And a fantastic breakfast. I can highly recommend the Mercure Bilbao.

Good location.
Terrible pillows!

Great hotel that is very well located at walking distance from the city centre, including the Guggenheim museum. Spacious room, clean, good bathroom. The only objection is that our room was a bit dark, it had little natural light. It is expensive, but it is a good one.

We did not dine and the bed mattress were a bit old. We noticed while checking out that all the beds are being replaced with the newer ones. Walking distance from the Renfe train station. Excellent location also close to the river where the cruise start/end and 🚊 stop.

The staff was friendly, breakfast was great and it was very clean.

Good sized room, very clean, spacious bathroom, great breakfast, good restaurant/bar and lovely staff. Hotel is well situated to get everywhere you would want to in Bilbao.

The staff was awesome especially Suzana and jorge and our housekeeper they made our stays