Candlewood Suites New Bern by IHG

Hotels
Candlewood Suites
8.6 (456 reviews)
3465 Dr. Martin Luther King Jr. Boulevard , New Bern , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Nice amenities
Affordable pricing
Cons:
Cleanliness issues in rooms
Expensive pet fees not disclosed upfront
Bad bed quality leading to poor sleep

Categories

Cleanliness
7.86
Filthy room with hair on the floor and stains on towels noted; needs improvement.
Service
9.33
Staff is consistently described as friendly and accommodating.
Location
8.87
Convenient location close to desired destinations.
Room Quality
8.32
Good amenities like kitchenette; however, the bed quality received criticism.
Amenities
8.85
Room features kitchenette and lovely grill area, generally well-reviewed.
Value for Money
8.81
Perceived as affordable for the region, particularly for pet-friendly options.
Food and Beverage
7.86
Breakfast not available and coffee supplies appreciated, but limited options noted.
Overall Experience
8.93
Overall a positive experience with highs and lows, as indicated by varied reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:11

Property Description

Convenient Location
Located just a 4-minute drive from Rivertowne Square Mall and Emerald Golf Club, Candlewood Suites New Bern offers easy access to shopping and leisure activities.

Comfortable Suites with Kitchenette
Each suite is thoughtfully equipped with a kitchenette, cable TV, DVD player, and free Wi-Fi, providing guests with a cozy and convenient stay.

Relaxing Amenities
Guests can unwind on the outdoor terrace, make use of the barbecue equipment, and enjoy snacks from the 24/7 Candlewood Cupboard.

Book your stay at Candlewood Suites New Bern for a relaxing and convenient experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EWN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 456 reviews
Cleanliness: 7.86
Service: 9.33
Location: 8.87
Room Quality: 8.32
Amenities: 8.85
Value for Money: 8.81
Food and Beverage: 7.86
Overall Experience: 8.93
J
Judy couple us
10
It was great
Pros:

Close to everything

Cons:

N/A

2026-04-25 via Nuitee
K
Kevin couple us
9
2026-04-25 via Nuitee
W
Williams solo_traveller us
10
Pros:

Bed was amazingly comfy. Loved the room had a kitchenette.

Cons:

Not enough linens in the room on initial walk in.

2026-04-24 via Nuitee
S
Stacy couple us
10
2026-04-20 via Nuitee
D
Destiny solo_traveller us
10
2026-04-18 via Nuitee
M
Mark solo_traveller us
8
Pros:

Manager and his team were very helpful and answered all our requests.

2026-04-14 via Nuitee
F
Foye couple us
9
I was a great night
Pros:

Sleep

Cons:

It was great

2026-04-14 via Nuitee
D
Dennis solo_traveller us
10
Pros:

The receptionist was fantastic. Courteous, smart, and knowledgeable of the area and a loyal supporter of Marriott.

2026-04-13 via Nuitee
C
Cynthia family_with_children us
10
Clean, Comfortable and very affordable
Pros:

Clean and great value for the money. I was really shocked it was so nice. We were just staying the night for a pit stop during our travel. I wish it would have been the hotel we could have stayed in for our destination. But we still had 4 hours more to travel. Our next hotel was more expensive and not as nice.

Cons:

Parking was a little tight but I was also driving a very large truck. Regular size trucks, cars and SUVs shouldn’t have any issue at all.

2026-04-13 via Nuitee
J
Jeannie couple us
10
Excellent.
Pros:

The location was great, staff was so polite.

Cons:

Everything.

2026-04-13 via Nuitee
M
Mrs.Parrott family_with_children us
8
Pros:

The area, facility, cleanliness, price

Cons:

The bed. It was too soft. Didn't get much sleep, my husband and I toss and turned all night.

2026-04-10 via Nuitee
J
Jodi extended_group us
8
Enjoyable stay ! Would recommend !
Pros:

Loved it had a full kitchen, room was clean and there was no foul hotel odors, staff very pleasant, located around a lot of stores/ food. Free coffee

Cons:

This was not an issue for us because we were not looking for breakfast at the hotel but if someone wants breakfast it’s not offered . There is an area where there is snacks and drink for purchase .

2026-04-09 via Nuitee
C
Carol solo_traveller us
10
2026-04-08 via Nuitee
S
Saheidi solo_traveller ph
9
Pros:

no breakfast

Cons:

none

2026-04-07 via Nuitee
L
Lawrence couple us
10
2026-04-07 via Nuitee
J
James solo_traveller us
7
2026-04-05 via Nuitee
A
Angela couple us
10
Pleased ✅️ We would consider returning to this hotel
Pros:

Good ✅️

Cons:

No concerns

2026-04-05 via Nuitee
C
Chantell couple us
9
A good affordable and clean option.
Pros:

Location
Spacious room

Cons:

Lighting in the room could have been better
Wish there was daily housekeeping
Need to display instructions for the stovetop

2026-04-01 via Nuitee
C
Cory couple us
10
2026-03-31 via Nuitee
A
Alice family_with_children us
9
Roomy and Comfortable
Pros:

Space and kitchenette

Cons:

Somewhat noisy

2026-03-28 via Nuitee