Candlewood Suites New Bern by IHG

Hotels
•
Candlewood Suites
8.5 (348 reviews)
3465 Dr. Martin Luther King Jr. Boulevard , New Bern , US
+1 252-638-8166

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean rooms (many guests)
Friendly, helpful staff
Convenient, central location
Kitchenette/full kitchen options
Free laundry
Good coffee machine / amenities
Comfortable beds
Cons:
No breakfast offered / limited F&B
Unexpected charges / high pet fees and restrictive pet policy
Noise issues (fridge, general noise)
Occasional room maintenance problems (dirty laminate in pet room, peeling toilet seat, shower drainage, AC issues)

Categories

Cleanliness
9
Multiple guests explicitly called rooms 'clean' or 'very clean'; one report of a dirty laminate floor in a pet room reduces perfection but overall cleanliness is positive.
Service
9.5
Repeated mentions of friendly, helpful and polite staff, including assistance with pet-room reassignments and useful check-in information — service is a strong point.
Location
9.3
Numerous comments highlight a great, convenient location close to restaurants/transport and easy to find; location is consistently praised.
Room Quality
8.2
Rooms are described as nice, modern and comfortable with kitchenettes, but there are recurring issues (noisy fridge, peeling toilet seat, musty smell, shower drainage, occasional AC problems) that lower the score.
Amenities
9
Complimentary laundry, kitchen/kitchenette options, good coffee machine and generally 'excellent amenities' are noted — amenities are a clear positive.
Value for Money
7
Several guests mention higher holiday rates, unexpected charges and an unreasonable pet fee or restrictive pet policy, which reduces perceived value.
Food and Beverage
6.5
Multiple comments state there is no breakfast offered (guests relied on nearby restaurants); only a coffee machine is available — F&B offering is limited.
Overall Experience
9.5
Most stays are described positively (comfortable beds, clean rooms, helpful staff, good location), resulting in a strong overall experience despite some specific issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:15

Property Description

Convenient Location
Located just a 4-minute drive from Rivertowne Square Mall and Emerald Golf Club, Candlewood Suites New Bern offers easy access to shopping and leisure activities.

Comfortable Suites with Kitchenette
Each suite is thoughtfully equipped with a kitchenette, cable TV, DVD player, and free Wi-Fi, providing guests with a cozy and convenient stay.

Relaxing Amenities
Guests can unwind on the outdoor terrace, make use of the barbecue equipment, and enjoy snacks from the 24/7 Candlewood Cupboard.

Book your stay at Candlewood Suites New Bern for a relaxing and convenient experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EWN

Location

Guest Reviews

8.5
Based on 348 reviews
Cleanliness: 9
Service: 9.5
Location: 9.3
Room Quality: 8.2
Amenities: 9
Value for Money: 7
Food and Beverage: 6.5
Overall Experience: 9.5
T
Thomas • couple • us
9
2026-10-31 • via Nuitee
J
Jason • family_with_children • gu
10
Pros:

All

Cons:

Na

2026-10-29 • via Nuitee
J
Jacqueline • couple • us
10
Wonderful
Pros:

Clean

Cons:

Na

2026-10-20 • via Nuitee
D
Don • extended_group • us
9
Cons:

Bigger breakfast

2026-10-18 • via Nuitee
T
Takita • solo_traveller • us
10
Pros:

The rooms was nice and clean. We enjoyed our stay even though it was for 1 night

2026-10-15 • via Nuitee
M
Moore • couple • us
9
2026-10-14 • via Nuitee
E
Edwards • solo_traveller • us
10
2026-10-08 • via Nuitee
R
Rachael • solo_traveller • us
9
Pros:

Great location close to restaurants/groceries. Nice safe area as well. Laundry was free staff was friendly and helpful.

2026-10-07 • via Nuitee
P
Price • solo_traveller • us
8
Cons:

Very noisy

2026-09-08 • via Nuitee
T
Theresa • solo_traveller • us
8
Pros:

Friendly staff, and excellent amenities. The kitchenette was awesome.

Cons:

Shower head could have been better.

2026-09-07 • via Nuitee
W
William • couple • us
10
The staff were excellent
2026-08-26 • via Nuitee
E
Edwards • solo_traveller • us
10
Meet my expectations
Pros:

Comfort of the bed

Cons:

The toilet seat was peeling room 101

2026-08-23 • via Nuitee
B
Brandon • couple • us
10
2026-08-12 • via Nuitee
E
Earl • couple • us
5
Not good.
Pros:

Location

Cons:

Giving a room at end of hall with a view of the back woods

2026-08-11 • via Nuitee
K
Kish • solo_traveller • us
4
Not recommended
Pros:

The room was nice.

Cons:

Unexpected charges and unreasonable pet fee.
The bed was uncomfortable. Both my wife and I had back aches by morning.

2026-08-03 • via Nuitee
K
Kejuana • solo_traveller • us
10
Pros:

A,A,A! Amenities, availability, accommodations!

Cons:

Loved it. Felt at home 🏡!

2026-07-19 • via Nuitee
J
Joshua • solo_traveller • us
9
2026-07-18 • via Nuitee
M
Mary • family_with_children • us
10
We were in town for a funeral. Thank you for making everything easy.
Pros:

We didn't have breakfast but the location is convenient to restaurants.

Cons:

Can't think of anything.

2026-07-16 • via Nuitee
J
Jennifer • solo_traveller • us
9
2026-07-16 • via Nuitee
K
Kimberly • solo_traveller • us
7
I wish it had been better.
Pros:

The room was clean and the bed was very comfortable.

Cons:

We were first put in a room that had no a.c. We had our dog with us and the nice lady at the front desk worked to find us another pet room to go to. The second room had a.c. that worked. The freezer made knocking noises that woke me up all through the night. (We were with family most of our arrival day, so didn’t hear it til we went back to the room to go to bed.) I was awakened at about 3:40am and the only way I could go to sleep was to run the air down to drown out the knocking noise in the fridge. Avoid room 210 unless the fridge has been fixed and room 222 had no working a.c. Hopefully it will be repaired soon. It was July 4th weekend, so that meant rates were higher. I wish our stay had been better given the price of the room and we had to pay extra for having our pup with us. There also is not a breakfast at this hotel but the hotel does have a coffee machine that makes great coffee.

2026-07-10 • via Nuitee