Holiday Inn Express & Suites Murphy by IHG

Hotels
Holiday Inn Express
8.2 (235 reviews)
130 Holiday Drive , Murphy , us

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Excellent staff
Good location
Excellent breakfast
Cons:
Construction issues
No swimming pool
High price for last-minute booking

Categories

Cleanliness
7.66
There was a mention of construction which may affect cleanliness.
Service
8.93
Staff was described as excellent.
Location
8.67
Good location mentioned multiple times.
Room Quality
7.62
Mention of no swimming pool availability and other room-related issues.
Amenities
7.65
Lack of swimming pool and no TV availability.
Value for Money
8.11
Price considered high for last-minute booking.
Food and Beverage
8.66
Breakfast was described as excellent.
Overall Experience
8.33
Generally positive with some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:58

Property Description

Modern Accommodation in Murphy

Convenient Amenities: Enjoy a shared lounge, 24-hour front desk, free WiFi, indoor pool, and an ATM at Holiday Inn Express & Suites Murphy.

Business-Friendly Facilities: Benefit from the on-site business center and vending machines offering snacks and drinks.

Easy Airport Access: Just 131 km from Chattanooga Metropolitan Airport, make your stay at Holiday Inn Express & Suites Murphy seamless.

Book your stay now at Holiday Inn Express & Suites Murphy for a comfortable and hassle-free experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AVL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 235 reviews
Cleanliness: 7.66
Service: 8.93
Location: 8.67
Room Quality: 7.62
Amenities: 7.65
Value for Money: 8.11
Food and Beverage: 8.66
Overall Experience: 8.33
D
Dana solo_traveller us
1
Will NOT be staying here again
Pros:

The indoor pool was nice except they kept the lights off and we had to go ask them to turn on the lights after dark and we had to ask for towels. Breakfast was decent but not as many choices as other hotels of the same price range. There was a pancake machine with butter and syrup but no pancake batter either day we stayed.

Cons:

There were baby roaches crawling all over our room in the bathroom and on the table with the coffee maker and microwave. There were not enough bath towels for all the guests in the room (4) and the hair conditioner dispenser was empty. The walls were very thin and we could hear the TV in the other rooms. And the clerk at the front desk messed up my payment. I reserved the room with my credit card but was going to pay with cash. The deposit was going to be a lot more if paying with cash, so I paid with my debit card. They ended up taking a double payment by charging both my cards. I will not be staying here again.

2026-03-23 via Nuitee
R
Rosales family_with_children us
4
Pros:

The staff of the property management it was bad they charge me twice the same amount and they could not fix it till I called to call to my bank I never had this problem with none other hotels

Cons:

The staff of the property management it was bad they charge me twice the same amount and they couldn’t fix it till I called to my bank, I never had this problem with none other hotels

2026-03-17 via Nuitee
K
Karina family_with_children us
1
Management is rude
Pros:

Breakfast

Cons:

Management

2026-03-15 via Nuitee
S
sirWRENN family_with_children us
8
2026-03-09 via Nuitee
J
James couple us
10
Accommodations great...food terrible
Pros:

I'm pretty the breakfast food was the same stuff they feed at school...🤢🤮

Cons:

Brwakfast

2026-01-20 via Nuitee
J
Julie couple us
3
Disappointing and overpriced
Pros:

Breakfast was best part

Cons:

Construction. Mattresses in the pool. Gym was packed with renovation supplies. None of this was mentioned when booking and the price was insane to begin with but for a hotel with all amenities closed and active construction-not okay. I feel like a refund of 2/3 of my bill is entirely appropriate.

2026-01-15 via Nuitee
C
Cryshell couple us
10
2026-01-02 via Nuitee
A
Alfred family_with_children br
6
2025-11-30 via Nuitee
J
John family_with_children us
10
Facility was great, staff was excellent and location was good.
Pros:

Good location and comfortable. Excellent breakfast.

Cons:

Only thing I didn’t like was I didn’t receive and coffee in my room.

2025-11-15 via Nuitee
S
Steve couple us
10
2025-11-01 via Nuitee
E
Eileen couple us
10
We were glad to get accommodations at the last minute.
Pros:

Breakfast was super. Location was perfect for us and also quiet.

Cons:

It was pricey as we booked at the last minute.

2025-10-27 via Nuitee
S
SMITH family_with_children us
9
Pros:

The room

Cons:

No swimming pool availability

2025-10-13 via Nuitee
M
Mackenzie
2
Pros:

The staff was rude even though she was provided a confirmation number. Way overpriced.

2025-10-04 via Nuitee
D
Deshawn friends
6
Pros:

No comment

2025-08-05 via Nuitee
J
Janice
2
Pros:

No tv. Satellite was out. Could not get adjoing rooms. Other family got $30 discount from hotel so looking at that from you!!

2025-07-28 via Nuitee
M
Melesia
6
Pros:

They were under construction, which is fine, but I wish we had been told about it when I booked it

2025-07-27 via Nuitee
E
Ellen young couple us
5
Passable
2025-06-28 via Nuitee
M
Margaret young couple us
3
Other than the construction. It’s was good.
Pros:

It was ok the staff was great.

Cons:

Under construction very noisy above us.

2025-06-01 via Nuitee
T
Timothy L
6
Needs updating
Pros:

Needs updating and currently getting updated. No pool right now. Parking lot very messy. People and service very good.

2025-05-26 via Nuitee
M
Michael family
10
Pros:

I did not like that we weren't notified about the construction on this property. The pool was filled with what appeared to be mattress boxes, abut not water. While i appreciate upgrades, this was a disappointment.

2025-05-26 via Nuitee