Holiday Inn Express & Suites Murphy by IHG

Hotels
•
Holiday Inn Express
7.7 (131 reviews)
130 Holiday Drive , Murphy , US

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (Shy called out by name)
Biscuit and gravy was good
Cons:
Room smelled; air conditioning/AC ineffective
Breakfast served cold and limited selection (no non-pork alternative)

Categories

Cleanliness
6
Room smelled and cleanliness concerns were noted (guest reported a funny smell).
Service
8.5
Staff described as friendly and helpful; Shy specifically called out as very nice and available.
Location
8.65
Standard quality for this hotel tier
Room Quality
6
Room was hot, air conditioning did not work well; comfort issues reported.
Amenities
8.65
Standard quality for this hotel tier
Value for Money
8.65
Standard quality for this hotel tier
Food and Beverage
6.5
Breakfast was available but served cold despite warming trays; limited selection and desire for non-pork options.
Overall Experience
8.65
Standard quality for this hotel tier
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:15

Property Description

Modern Accommodation in Murphy

Convenient Amenities: Enjoy a shared lounge, 24-hour front desk, free WiFi, indoor pool, and an ATM at Holiday Inn Express & Suites Murphy.

Business-Friendly Facilities: Benefit from the on-site business center and vending machines offering snacks and drinks.

Easy Airport Access: Just 131 km from Chattanooga Metropolitan Airport, make your stay at Holiday Inn Express & Suites Murphy seamless.

Book your stay now at Holiday Inn Express & Suites Murphy for a comfortable and hassle-free experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AVL

Location

Guest Reviews

7.7
Based on 131 reviews
Cleanliness: 6
Service: 8.5
Location: 8.65
Room Quality: 6
Amenities: 8.65
Value for Money: 8.65
Food and Beverage: 6.5
Overall Experience: 8.65
J
Jacqueline • family_with_children • us
5
The staff was friendly, but the room smelled funny. The air did not work that well.
Pros:

The room was hot and smelly the air didn’t work as well.The breakfast was okay, it was cold even being in the warming trays. even though the biscuit and gravy was good it was cold as well as the eggs.

Cons:

The food could have been hotter and having a little more selection. Should offer alternative breakfast meat, other than pork.

2026-10-07 • via Nuitee
M
Michael • couple • us
7
2026-07-14 • via Nuitee
B
Brittany • family_with_children • us
6
2026-07-11 • via Nuitee
S
Shantaye • solo_traveller • us
10
Pros:

Shy was very nice and available. She's amazing.

2026-06-29 • via Nuitee
D
Dana • solo_traveller • us
1
Will NOT be staying here again
Pros:

The indoor pool was nice except they kept the lights off and we had to go ask them to turn on the lights after dark and we had to ask for towels. Breakfast was decent but not as many choices as other hotels of the same price range. There was a pancake machine with butter and syrup but no pancake batter either day we stayed.

Cons:

There were baby roaches crawling all over our room in the bathroom and on the table with the coffee maker and microwave. There were not enough bath towels for all the guests in the room (4) and the hair conditioner dispenser was empty. The walls were very thin and we could hear the TV in the other rooms. And the clerk at the front desk messed up my payment. I reserved the room with my credit card but was going to pay with cash. The deposit was going to be a lot more if paying with cash, so I paid with my debit card. They ended up taking a double payment by charging both my cards. I will not be staying here again.

2026-03-23 • via Nuitee
R
Rosales • family_with_children • us
4
Pros:

The staff of the property management it was bad they charge me twice the same amount and they could not fix it till I called to call to my bank I never had this problem with none other hotels

Cons:

The staff of the property management it was bad they charge me twice the same amount and they couldn’t fix it till I called to my bank, I never had this problem with none other hotels

2026-03-17 • via Nuitee
K
Karina • family_with_children • us
1
Management is rude
Pros:

Breakfast

Cons:

Management

2026-03-15 • via Nuitee
S
sirWRENN • family_with_children • us
8
2026-03-09 • via Nuitee
J
James • couple • us
10
Accommodations great...food terrible
Pros:

I'm pretty the breakfast food was the same stuff they feed at school...🤢🤮

Cons:

Brwakfast

2026-01-20 • via Nuitee
J
Julie • couple • us
3
Disappointing and overpriced
Pros:

Breakfast was best part

Cons:

Construction. Mattresses in the pool. Gym was packed with renovation supplies. None of this was mentioned when booking and the price was insane to begin with but for a hotel with all amenities closed and active construction-not okay. I feel like a refund of 2/3 of my bill is entirely appropriate.

2026-01-15 • via Nuitee
C
Cryshell • couple • us
10
2026-01-02 • via Nuitee
A
Alfred • family_with_children • br
6
2025-11-30 • via Nuitee
J
John • family_with_children • us
10
Facility was great, staff was excellent and location was good.
Pros:

Good location and comfortable. Excellent breakfast.

Cons:

Only thing I didn’t like was I didn’t receive and coffee in my room.

2025-11-15 • via Nuitee
S
Steve • couple • us
10
2025-11-01 • via Nuitee
E
Eileen • couple • us
10
We were glad to get accommodations at the last minute.
Pros:

Breakfast was super. Location was perfect for us and also quiet.

Cons:

It was pricey as we booked at the last minute.

2025-10-27 • via Nuitee
S
SMITH • family_with_children • us
9
Pros:

The room

Cons:

No swimming pool availability

2025-10-13 • via Nuitee
M
Mackenzie
2
Pros:

The staff was rude even though she was provided a confirmation number. Way overpriced.

2025-10-04 • via Nuitee
D
Deshawn • friends
6
Pros:

No comment

2025-08-05 • via Nuitee
J
Janice
2
Pros:

No tv. Satellite was out. Could not get adjoing rooms. Other family got $30 discount from hotel so looking at that from you!!

2025-07-28 • via Nuitee
M
Melesia
6
Pros:

They were under construction, which is fine, but I wish we had been told about it when I booked it

2025-07-27 • via Nuitee