The Historic Brookstown Inn, Trademark Collection by Wyndham

Hotels
•
Trademark
9.2 (965 reviews)
200 Brookstown Avenue , Winston-Salem , us
+1 336-701-3904

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast options
Historical charm
Cons:
Issues with room layout
Cleanliness concerns

Categories

Cleanliness
8.48
Some reviews indicated issues with the room not being as pictured, suggesting potential cleanliness concerns.
Service
9.45
Numerous reviews highlighted friendly and accommodating staff, contributing positively to the experience.
Location
9.69
The hotel's historical location received frequent praise for its charm and convenience.
Room Quality
8.94
Generally positive sentiments about the rooms, though some guests mentioned layout issues.
Amenities
9.47
Great amenities such as breakfast quality and complimentary drinks were frequently praised.
Value for Money
8.43
Some guests felt that while the quality was good, there could still be improvements for a better value.
Food and Beverage
9.48
Breakfast and bar offerings received positive feedback from many guests.
Overall Experience
9.65
Most guests expressed high satisfaction with their stay, indicating a strong overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:17

Property Description

Charming Inn with Southern Hospitality

Delightful Amenities: Enjoy a hot breakfast, wine, and cheese evenings. Rooms feature cable TV, refrigerator, and microwave, some with hardwood floors and exposed brick walls.

Relax and Unwind: Stay active in the fitness center, indulge in cookies and milk before bed. On-site parking available for convenience.

Convenient Location: Just minutes away from Old Salem Museums and Gardens, shopping at Hanes Mall, and Salem Lake for fishing. Book your stay at The Historic Brookstown Inn for a memorable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GSO

Location

Guest Reviews

9.2
Based on 965 reviews
Cleanliness: 8.48
Service: 9.45
Location: 9.69
Room Quality: 8.94
Amenities: 9.47
Value for Money: 8.43
Food and Beverage: 9.48
Overall Experience: 9.65
J
Jennifer • solo_traveller • us
10
2026-08-08 • via Nuitee
L
Linda • couple • us
9
2026-08-04 • via Nuitee
I
itsjustcat • Couples • Baltimore, Maryland
10
A great stay
Pros:

The location was easy to get to and from from Downtown (especially 4th St). Hot breakfast, wine and cheese, and milk and cookies were awesome. We think we had a ghost like experience before we knew it was haunted. All the staff were very friendly and courteous. The room was very clean, nice, and quiet.

2026-08-02 • via Tripadvisor
S
sonnyj355 • Family • Savannah, Georgia
8
A worthwhile stay at a historic inn
Pros:

Nice historic inn very walkable to old Salem. The hotel provides milk and cookies in the evening and some similar fun amenities. The front desk staff during the day seemed disinterested in us however the night shift staff members was excellent. There are some ghost stories related to the 4th floor which the staff had no interest in discussing but can easily be found online (and we actually found out about from a server at a nearby Mexican restaurant).

2026-07-26 • via Tripadvisor
A
April • couple • us
10
2026-07-24 • via Nuitee
J
Judith • solo_traveller • us
10
2026-07-21 • via Nuitee
D
Dana • extended_group • us
10
Won me over with its cleanliness and charm!
Pros:

It was so clean! People were so incredibly friendly and helpful. They went out of the way to make us feel welcome! It was amazing. The whole hotel is just precious. It’s definitely won out in the charm department! Great great great location and wonderful accommodations. Beds were so comfortable and the sheets, quilts-they really went the extra mile! Loved it!

Cons:

Nothing

2026-07-19 • via Nuitee
C
Candice • couple • us
10
We loved the venue and amenities. We would definitely visit again.
Pros:

Our suite was very comfortable, clean and well laid out. The atmosphere was nostalgic and we enjoyed it very much.

2026-07-19 • via Nuitee
J
Jason • couple • us
10
Perfect weekend getaway
Pros:

We loved the location, cleanliness and history.

Cons:

Very well cared for and as a guest we felt very welcomed

2026-07-16 • via Nuitee
B
Barbara • solo_traveller • us
9
2026-07-15 • via Nuitee
D
Daniel • solo_traveller • us
9
2026-07-14 • via Nuitee
K
Karen • solo_traveller • us
9
Freedom 250 visit to Brookstown Inn [& a visit to UNCSA]
Pros:

Transformation of a very old building to a unique hotel was awesome. Rooms were very large, beds very comfortable, clean, relaxing.

Cons:

Hot water took a long time coming, and adjusting the tub water temp was a bit sketchy trying to get hot water. Refrigerator actually was set too cold, so it froze everything we just wanted to be cool. . If it was something the staff could have mentioned, this would be "10".

2026-07-06 • via Nuitee
P
Peter • couple • us
10
2026-07-06 • via Nuitee
T
Teresa • family_with_children • us
10
It was a late booking, but the staff was great accommodating us.
Pros:

Everything was wonderful. I was especially surprised by the milk and cookies.

Cons:

Nothing

2026-07-03 • via Nuitee
4
4thepeoples • Couples
10
Beautiful and picturesque
Pros:

What a beautiful and picturesque hotel. Extremely friendly, clean and peaceful.

2026-07-02 • via Tripadvisor
S
Stephen • solo_traveller • us
10
Pros:

Historic

Cons:

All was great

2026-07-02 • via Nuitee
K
Karen • couple • us
9
2026-06-27 • via Nuitee
A
Alex • solo_traveller • us
10
2026-06-19 • via Nuitee
K
Karen • couple • us
10
Wonderful
Pros:

Beautiful facility.

2026-06-19 • via Nuitee
I
Integral Reiki Center for Healing • extended_group • us
9
I am working hard to establish my retreat offering and the Inn and the attractions are perfect.
Pros:

The room size, decor, breakfast, staff, parking, location, amenities, excellent! I was scouting for a location to bring a group for a retreat I'm planning and it fits in nicely with my needs. The breakfast is so great, and the happy hour and milk and cookies, although not my bag, sure are nice things to advertise for retreat guests - having everything you might want is nice. The patio and outdoor spaces, proximity to restaurants and Old Salem and even downtown is great. it's easy to find and get to from the highway and you don't have to deal with downtown traffic. The historical context and motif is a plus. The staff were all unfailingly full of on-point Southern hospitality without being smarmy or inauthentic. Kudos to the management!

Cons:

The bed was comfortable but slightly lumpy. I can tolerate this but for my retreat I'd love to be able to tell my clients that the beds are extraordinarily comfortable. The coffee maker and offerings were wonderful, but I was there for 3 nights and the supplies were not replenished, though the room was cleaned daily. I didn't see a safe - that might be nice for longer-term stays so people can stow their laptop or jewelry, etc. The towels are wonderful but I always notice the scent of bleach and bleached towels leach moisture from your skin. As a healer, I want my clients to feel very nourished and soft, natural fragrance towels are preferred. None of these are deal breakers, though.

2026-06-13 • via Nuitee