The Historic Brookstown Inn, Trademark Collection by Wyndham

Hotels
•
Trademark
9.2 (890 reviews)
200 Brookstown Avenue , Winston-Salem , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast options
Historical charm
Cons:
Issues with room layout
Cleanliness concerns

Categories

Cleanliness
8.48
Some reviews indicated issues with the room not being as pictured, suggesting potential cleanliness concerns.
Service
9.45
Numerous reviews highlighted friendly and accommodating staff, contributing positively to the experience.
Location
9.69
The hotel's historical location received frequent praise for its charm and convenience.
Room Quality
8.94
Generally positive sentiments about the rooms, though some guests mentioned layout issues.
Amenities
9.47
Great amenities such as breakfast quality and complimentary drinks were frequently praised.
Value for Money
8.43
Some guests felt that while the quality was good, there could still be improvements for a better value.
Food and Beverage
9.48
Breakfast and bar offerings received positive feedback from many guests.
Overall Experience
9.65
Most guests expressed high satisfaction with their stay, indicating a strong overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:17

Property Description

Charming Inn with Southern Hospitality

Delightful Amenities: Enjoy a hot breakfast, wine, and cheese evenings. Rooms feature cable TV, refrigerator, and microwave, some with hardwood floors and exposed brick walls.

Relax and Unwind: Stay active in the fitness center, indulge in cookies and milk before bed. On-site parking available for convenience.

Convenient Location: Just minutes away from Old Salem Museums and Gardens, shopping at Hanes Mall, and Salem Lake for fishing. Book your stay at The Historic Brookstown Inn for a memorable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GSO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 890 reviews
Cleanliness: 8.48
Service: 9.45
Location: 9.69
Room Quality: 8.94
Amenities: 9.47
Value for Money: 8.43
Food and Beverage: 9.48
Overall Experience: 9.65
C
Compton • couple • us
4
Cons:

The room was not clean. Bed comforter had stains. Had to ask to be changed

2026-02-10 • via Nuitee
G
Guide723108 • Family • Charleston, West Virginia
6
would have been nice with heat and correct handicap a
Pros:

nice hotel. would have rated it better, but, when we got there the bar
was closed at 7 pm. our room was 59 degrees, boiler was out. Casey the front desk
person saved us with a space heater. it finally did get to 67 degrees by morning.
the worst thing was that I had back surgery the week before, and the handicap amenities were a stool that you put in the tub with no handicap grab bars. they did have two grab bars by toilet, but the tub shower was dangerous

2026-02-07 • via Tripadvisor
P
Pamela • couple • us
10
Pleasantly surprised
Pros:

Quaint

2026-01-31 • via Nuitee
L
Linda • couple • il
8
Very comfortable stay, good sleep quality and fair pricing in downtown Winston
Pros:

The rooms are large and comfortable, just as advertised. Hot breakfast is very good, and we appreciated all of the extras like tea/coffee in the lounge, happy hour and the milk and cookies at night. Staff are super friendly and flexible

Cons:

bathtub was a bit disappointing although worked well

2026-01-25 • via Nuitee
E
EUGENE • couple • us
10
Excellent accommodations & Location!
Pros:

Everything was awesome! Room was clean and comfortable. Had everything we needed! Staff was amazing. Told our family about how wonderful our stay was and they want to come back with us in March.

Cons:

Nothing! Everything was great!

2026-01-24 • via Nuitee
C
Cindy • extended_group • us
8
I would stay here again, but I would like to view some different rooms before choosing.
Pros:

The staff was friendly and helpful; the location, perfect; the breakfast was especially delightful; amenities, very nice. The exterior was lovely.

Cons:

My only complaint is about my particular room. It was a little bit too rustic and roughhewn. The beds and bedding were fabulous, but the rest of the room was sparsely decorated and a little drab. That room needed side tables with lamps by the sofa, a full-view mirror would have been nice, and more pleasing art. It felt a little unfinished.

2026-01-22 • via Nuitee
K
Kim • couple • us
10
2026-01-20 • via Nuitee
P
Paula • extended_group • us
10
2026-01-20 • via Nuitee
C
Colleen • couple • us
10
Great
Pros:

Breakfast was great. Staff very helpful. Our room was cozy. Christmas decorations were beautiful

Cons:

Nothing

2026-01-20 • via Nuitee
L
Laurie • couple • us
9
Cool place worth visiting!
Pros:

Breakfast was very good, wine & cheese and cookies & milk were nice touches.

Cons:

We had to move rooms (not a big deal) for an issue and happened to be in a tin? roof room during a downpour which was really noisy. Not their fault, just an observation.

2026-01-19 • via Nuitee
S
Stephen • couple • us
7
Decent
Pros:

Breakfast and the overall hotel decor.

Cons:

Shower in 103 produced water out of shower and bath at the same time. Needs repair! Commode seat was loose and needs repair! Price at over $300 wasn't worth it. Outrageous!

2026-01-19 • via Nuitee
D
Debra • couple • us
10
Pros:

Location, beauty of venue, great breakfast!

Cons:

No hot water!

2026-01-19 • via Nuitee
R
Robert • couple • us
10
Loved the stay and will go back when in town.
Pros:

Loved the room.

Cons:

Arrived to late and couldn't enjoy the whole property and breakfast.

2026-01-19 • via Nuitee
J
James • couple • us
5
Not what we are use too
Pros:

Convienence

Cons:

Wrinkeled rug 2nd floor fall trap

2026-01-19 • via Nuitee
J
Ja Ae • couple • kr
9
2026-01-19 • via Nuitee
P
Pamela • family_with_children • us
9
Pros:

We appreciated the blend of history and modern convenience. A refreshing change from standard hotel establishment. Very accommodating staff. Location close to center city and entertainment venues was helpful.

Cons:

It would be good to have grab bars in the bathtub/shower. The historic nature of the building makes it less accommodating for anyone with minor impairments - uneven flooring and low lighting in rooms and hallways, multilevel rooms with narrow staircases. We were aware and able to accommodate for these challenges, but it would be helpful to advise future guests.

2026-01-19 • via Nuitee
J
Jennifer • extended_group • us
10
Wonderful historic experience
Pros:

I loved the historic feel of the property! It was very clean and the staff was very nice.

Cons:

I loved everything!

2026-01-19 • via Nuitee
N
Nancy • solo_traveller • us
10
2026-01-19 • via Nuitee
M
MARJORIE • extended_group • us
9
2026-01-19 • via Nuitee
M
Michele • family_with_children • us
10
2nd time staying there and will do I again!
Pros:

Charming with good price

Cons:

Nothing

2026-01-19 • via Nuitee