Best Western Galleria Inn & Suites

Hotels
•
Best Western
7.8 (460 reviews)
6229 Richmond , Houston , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Broken elevator
Poor breakfast
Cleanliness issues

Categories

Cleanliness
7.05
Several reviews mentioned issues with cleanliness and moldy smells.
Service
9.05
Staff were described as friendly and helpful throughout multiple reviews.
Location
9.05
Location was favorable with easy access to Galería and other attractions.
Room Quality
8.05
Mixed sentiments; some rooms were comfortable while others had issues like odors.
Amenities
7.05
Amenities were limited with issues like a broken elevator and poor breakfast options.
Value for Money
7.55
Price did not match the experience; cited problems with noise and facilities.
Food and Beverage
7.05
Breakfast quality received negative mentions across reviews.
Overall Experience
7.55
Overall experience was mixed; some enjoyed their stay while others were disappointed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:26

Property Description

Convenient Location
Situated just 0.8 miles from Highway 59 and 2.2 miles from the Galleria, Best Western Galleria Inn & Suites offers easy access to major attractions.

Comfortable Accommodations
Each room includes free Wi-Fi, cable TV, a microwave, and a refrigerator. Perfect for both leisure and business travelers, rooms are furnished with a work desk for your convenience.

Amenities Galore
Start your day right with a made-to-order breakfast, unwind in the outdoor pool, or stay active in the fitness center. With a 24-hour front desk, guest laundry facilities, and a business center, we've got you covered.

Ready to experience comfort and convenience at Best Western Galleria Inn & Suites? Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HOU

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.8
Based on 460 reviews
Cleanliness: 7.05
Service: 9.05
Location: 9.05
Room Quality: 8.05
Amenities: 7.05
Value for Money: 7.55
Food and Beverage: 7.05
Overall Experience: 7.55
S
Shervondria • family_with_children • us
6
2026-03-22 • via Nuitee
A
Andrea • family_with_children • us
8
2026-03-21 • via Nuitee
J
Jonathan • family_with_children • us
4
Do not have a great experience.
Pros:

The staff was nice and the bed was comfortable. The room was clean.

Cons:

There were people having a party in the room next to us. Women who were dressed like strippers, we're going to different rooms. And my vehicle got broken into, and my stuff was stolen. I was told that there was video of the break in, but I never got to see it.

2026-03-19 • via Nuitee
H
Hans • couple • us
8
Pros:

We had to leave early 545 Am Manager on duty let us eat breakfast early

2026-03-19 • via Nuitee
D
Dominique • family_with_children • us
10
2026-03-09 • via Nuitee
V
Vasquez • couple • us
10
2026-03-04 • via Nuitee
C
Cathy • extended_group • us
5
Not what I expected
Pros:

The location

Cons:

They don’t clean rooms daily! And the bed were hard & uncomfortable and the rooms smelled

2026-03-03 • via Nuitee
J
Jasmine • extended_group • us
4
I would not recommend this hotel for no one Human less Loan dogs
Pros:

They need a different variety more towards vegetarians as well

Cons:

I did not appreciate the fact that I had to sleep with bedbugs. I was in room 308. I didn’t say nothing at first, but I came down to check out and found out that another young lady had the same instance. It was bitten twice on both of her arms that should not be. You’re in Texas. Those bed mattresses and sheet need to be burned and thrown away if I had a good mind, I will call the proper channels to make sure the health department gets a hold of this information.

2026-03-02 • via Nuitee
W
Walter • couple • us
7
2026-03-01 • via Nuitee
P
Pardo • family_with_children • us
10
2026-02-28 • via Nuitee
J
Jamarcus • couple • us
10
Pros:

It was nice service and good parking!

Cons:

Not enough parking spots in the front!

2026-02-24 • via Nuitee
R
Ruiz CANALES • solo_traveller • us
10
2026-02-24 • via Nuitee
U
Usman • solo_traveller • us
2
Cons:

Room, bed linen, staff, phone accessibility, no detal kit, room smeled

2026-02-12 • via Nuitee
P
Pineiro • couple • us
10
2026-01-31 • via Nuitee
A
Angie • couple • us
9
2026-01-26 • via Nuitee
P
Pablo • solo_traveller • gt
10
2026-01-25 • via Nuitee
M
Micheal • family_with_children • us
1
Pros:

I loved the location .

Cons:

The staff is horrible . The bed is hard . I stayed for one night . The lady who checked me in was very friendly but the lady who checked us out is horrible . She accused me of smoking . I didn’t get my deposit back . She said the whole hall smelled of smoke . I don’t even smoke .

2026-01-21 • via Nuitee
S
Subramaniam • solo_traveller • ae
3
2026-01-20 • via Nuitee
D
David • solo_traveller • us
9
Pros:

Employees were extra helpful. Firm bed is nice. Breakfast was excidingly good.

Cons:

Telephone

2026-01-20 • via Nuitee
M
Mynaria • couple • us
8
2026-01-19 • via Nuitee