Crowne Plaza Hotel Beirut by IHG

Hotels
•
IHG
8.4 (110 reviews)
Hamra Main Street, P.O. Box 113, Beirut, 7512 , Beirut , LB
961-1-754 755

listing image 1
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Facilities

Meeting rooms
Fitness facilities
Newspapers in lobby (surcharge)
Arcade/game room
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Sauna
See all facilities

Review Highlights

Pros:
Great staff
Nice and quiet environment
Cons:
Outdated rooms
Smoke smell in the room

Categories

Cleanliness
7.56
Room smelt of smoke, indicating a cleanliness issue.
Service
9.53
Staff was great and helpful, very positive sentiment.
Location
8.57
Standard quality for this hotel tier.
Room Quality
7.52
Rooms are outdated, suggesting a need for improvement.
Amenities
8.55
Standard quality for this hotel tier.
Value for Money
8.51
Standard quality for this hotel tier.
Food and Beverage
8.56
Standard quality for this hotel tier.
Overall Experience
8.43
Overall good stay with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:38

Property Description

Recreational Amenities
Indulge in luxury with an indoor pool, spa tub, and sauna for a relaxing stay.

Delicious Dining
Savor culinary delights at Vivaldi Restaurant or opt for 24-hour room service for convenience.

Convenience and Comfort
Feel at home in elegantly designed guestrooms with modern amenities and easy access to key landmarks.

With a prime location near Hamra Street, the Crowne Plaza Hotel Beirut invites you to experience luxury and comfort in the heart of Beirut. Book your stay now!

Important information:

  • Pool access available from 8:00 AM to 7:30 PM.
  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is recommended for transportation to and from this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BEY

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Property is cleaned with disinfectant

  • General

    Social distancing measures are in place

  • General

    Professional property host/manager

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 110 reviews
Cleanliness: 7.56
Service: 9.53
Location: 8.57
Room Quality: 7.52
Amenities: 8.55
Value for Money: 8.51
Food and Beverage: 8.56
Overall Experience: 8.43
A
Ahmad • family_with_children
10
Pros:

Staff was great

2025-08-16 • via Nuitee
H
Hassan
10
Pros:

I love sandy im going to miss her

2025-08-08 • via Nuitee
S
Sameh
10
Pros:

All things is very nice and quietly

2025-07-24 • via Nuitee
K
Kadijah • family
6
Pros:

Easy check in and staff were lovely and helpful. Rooms are outdated and our particular room smelt of smoke.

2025-07-16 • via Nuitee
F
Firas • friends
10
Pros:

Perfectly located

2025-06-29 • via Nuitee
B
Bilal
2
Pros:

Horrible

2025-06-22 • via Nuitee
L
Leen • friends
10
Pros:

Our stay at the Crown Plaza was very pleasant. The location is excellent and the staff are very helpful and friendly. Special thanks to Sandy for being super sweet, and to Zainab too.

2025-06-10 • via Nuitee
S
Sami
10
Pros:

Every thing was great, friendly and attentive staff

2025-06-02 • via Nuitee
R
Raouf
8
Pros:

Quite & service

2025-05-14 • via Nuitee
K
Khalid • family
10
Pros:

Very polite and hospitable staff.

2025-05-11 • via Nuitee
B
Bassam Samuel
10
Pros:

The reception staff are very friendly, especially Zainab and Sandy.

2025-04-03 • via Nuitee
M
Maher • family
10
Pros:

Excellent hotel
Excellent services and cleanliness
Really enjoyed staying 5 days in this beautiful hotel

2025-03-23 • via Nuitee
W
waddah • partner
10
Pros:

the staff are very nice, the hotel is in a good shape but need major maintenance, especially the rooms

2025-03-20 • via Nuitee
Z
Ziad
2
Pros:

I reserved this hotel three months prior and when I heard there was bombing in Beirut, we decided to change our destination for safety reasons. Hotel would not refund us the money.

Poor service and communication

2024-10-27 • via Nuitee
B
Brittney • family_with_children
4
Pros:

We liked the location. Within walking distance of many stores and restaurants. Easy to get an Uber. The toilet was running and making a ton of noise when we got there, they sent someone up to fix it quickly. Then in the morning the toilet wouldn’t flush. They sent someone up quickly to fix it. We didn’t like that the hotel advertised a pool and there is no working pool. Our 9 year old was very disappointed and so were we. False advertising. We also didn’t like that the front desk woke all of us up (including our child) twice, once at 10:30 pmish and the second time around midnight in order to acuse us of overstaying our reservation. Which was completely false. We paid for two nights and were perfectly within our rights to be there. We needed those hours of sleep because we had a 6am flight and left the hotel at around 3am. Oh and also the first night a man woke us up at 9pm to ask us if we needed more shampoo. Weirdest thing ever. I would not recommend this hotel and we will not be returning.

2024-07-21 • via Nuitee
K
Kawa • partner
10
Pros:

The hotel base at center of Beirut, very clean, very friendly staff, good breakfast, reasonable price, goid size room, large lounge. Just very hoteland facilties

2024-07-20 • via Nuitee
F
fadi • family
8
Pros:

Property need renovation a bit, staff friendly and extremely helpful

2024-06-29 • via Nuitee
R
Rony • partner
10
Pros:

The hotel is great with great amenities..

2024-06-02 • via Nuitee
S
Saad
10
Pros:

I enjoyed my stay

2024-05-24 • via Nuitee
R
Raouf
8
Pros:

"A quiet hotel with generally cooperative staff, but far from entertainment places like parks and seaside promenades.

2024-05-13 • via Nuitee