HOLIDAY INN EXPRESS & SUITES ELK GROVE CENTRAL - HWY 99 by IHG

Hotels
Holiday Inn Express
8.9 (568 reviews)
9175 West Stockton Boulevard , Elk Grove , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean premises
Cons:
Insect issues
Limited breakfast options

Categories

Cleanliness
8.36
Mixed reviews indicating issues with cleanliness such as ants and dripping faucets.
Service
9.83
Overall positive sentiment with staff being described as friendly and helpful.
Location
9.37
Convenient location, easy access to shops and restaurants.
Room Quality
8.82
Rooms described as cozy and comfortable, though some were noted as dated.
Amenities
8.35
Good amenities, though some issues were mentioned like the hot tub not being hot.
Value for Money
8.81
Reasonable prices for overall quality and included breakfast options.
Food and Beverage
8.86
Breakfast was generally well-received, though some found it limited.
Overall Experience
8.83
Positive overall impression with a few noted issues, but likely to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:38

Property Description

Outdoor Pool and Hot Tub
Indulge in relaxation at our outdoor pool and hot tub, perfect for unwinding after a long day of travel or business meetings.

Well-Equipped Rooms
Our air-conditioned rooms provide a comfortable stay with free Wi-Fi, cable satellite TV, and convenient amenities like a microwave and refrigerator.

Convenient Facilities
Enjoy 24-hour reception, fitness center access, and a business center for all your needs during your stay at HOLIDAY INN EXPRESS & SUITES ELK GROVE CENTRAL - HWY 99.

Experience comfort and convenience at our hotel; book your stay now at HOLIDAY INN EXPRESS & SUITES ELK GROVE CENTRAL - HWY 99!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SMF

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.9
Based on 568 reviews
Cleanliness: 8.36
Service: 9.83
Location: 9.37
Room Quality: 8.82
Amenities: 8.35
Value for Money: 8.81
Food and Beverage: 8.86
Overall Experience: 8.83
A
Auletta family_with_children us
1
Awful, poor customer service
Pros:

It was reasonably clean

Cons:

Fire alarm went off every night, rude staff, broken hot tub, cold pool

2026-02-12 via Nuitee
L
Linda couple us
10
2026-01-31 via Nuitee
K
Katherine family_with_children us
10
Everything was great. Loved Mimi's next door.
Pros:

Everything was great. Just as I've come to expect from HIE hotels. I stay with you guys whenever I can.

2026-01-30 via Nuitee
M
MICHAEL couple us
9
Nice room! The upstairs occupants were a little loud. Overall was a nice room and stay.
Pros:

Clean

2026-01-24 via Nuitee
J
Jerry solo_traveller us
9
2026-01-19 via Nuitee
S
Sara family_with_children us
9
Cons:

Loud next to the freeway

2026-01-19 via Nuitee
B
Bounmy couple us
10
I will be a return customer
Pros:

It was quite clean and friendly

2026-01-19 via Nuitee
G
George couple us
7
Wonderful place. Thanks for free breakfast
Pros:

Very good location

Cons:

None

2026-01-19 via Nuitee
J
Jennifer family_with_children us
10
2026-01-19 via Nuitee
J
Jerry family_with_children us
8
2026-01-19 via Nuitee
A
Angela family_with_children us
10
Pros:

Nice, quiet right next to stores and restaurants

Cons:

Na

2026-01-17 via Nuitee
C
CHERYL family_with_children us
1
No hot water
Cons:

The boiler was out so the water we lukewarm at best. The staff did not bother to inform us of this condition. When checking out I was informed that the boiler was out and would not be repaired for several days without offering any compensation as I used a third party to book the rooms, I stated that I would contact the corporation and was told it was privately owned. How are they cleaning the buffet serving dishes and utensils?

2026-01-15 via Nuitee
S
Samantha couple us
10
2026-01-15 via Nuitee
A
Alison family_with_children us
8
Pros:

The front desk staff were incredible, they worked through a 3rd party booking error with grace and positivity. Absolutely wonderful people.

2026-01-15 via Nuitee
R
Rachel couple us
8
Pros:

Close to family event. Clean. Breakfast included. Freshly ground coffee.

2026-01-09 via Nuitee
S
Shybria couple us
9
2026-01-03 via Nuitee
D
Daniel couple us
4
I'm still quite a bit, surprised that with the insect problem and the terrible night sleep because of it that they d
Pros:

Location. And nice staff

Cons:

Ants crawling all over me at night all through my bathroom and they didn't even copy me a room for the additional night that I was going to stay

2026-01-02 via Nuitee
G
Godwin family_with_children us
2
Pros:

Cozy feeling room.

Cons:

Rude staff, absolutely despicable. Very unprofessional

2026-01-01 via Nuitee
N
Nancy couple us
10
2025-12-30 via Nuitee
M
Melina solo_traveller us
10
2025-12-27 via Nuitee