Hilton Garden Inn Kansas City/Kansas

Hotels
•
Hilton Garden Inn
7.2 (314 reviews)
520 Minnesota Avenue , Kansas City , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Quiet location
Convenient check-in process
Cons:
Cleanliness issues
High parking fees
Breakfast quality

Categories

Cleanliness
6.3
Several reviews mention dirty rooms and a feeling of uncleanliness.
Service
8.8
Mixed sentiments, with some praise for helpful staff, but inconsistencies noted.
Location
7.8
Location was satisfactory but not ideal, with mentions of safety concerns.
Room Quality
6.8
Issues with room condition such as dampness and unrepaired elements were highlighted.
Amenities
7.3
Amenities were lacking; breakfast not included and parking costs were a negative factor.
Value for Money
6.8
Given the prices and fees for services, value for money was considered low by reviewers.
Food and Beverage
5.8
Consistent complaints about the breakfast quality and charges.
Overall Experience
8
A balance of good and bad experiences leading to an average impression of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:59

Property Description

Convenient Location and Modern Amenities

Located just 3 miles from Kemper Arena and downtown Kansas City, Missouri, the Hilton Garden Inn Kansas City/Kansas offers comfortable rooms equipped with a microwave and refrigerator. Guests can unwind in the indoor pool or enjoy entertainment on the cable TV with pay-per-view movies.

Fitness Facilities and Dining Options

Guests have access to an on-site gym to stay active during their stay. The hotel also features a restaurant and bar for convenient dining options.

Spacious Meeting Spaces

With over 20,000 square feet of meeting and banquet space, the Hilton Garden Inn Kansas is an ideal venue for events and gatherings.

Book your stay at the Hilton Garden Inn Kansas City/Kansas to experience convenience and comfort during your visit to Kansas City.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCI

Property Policies

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.2
Based on 314 reviews
Cleanliness: 6.3
Service: 8.8
Location: 7.8
Room Quality: 6.8
Amenities: 7.3
Value for Money: 6.8
Food and Beverage: 5.8
Overall Experience: 8
H
Henderson • couple • us
8
My stay in Kansas City was overall nice, but check-in was frustrating. The front desk agen
Pros:

Na

Cons:

Na

2026-04-14 • via Nuitee
D
Demetria • couple • us
1
It was bad
Pros:

The stuff there was mean

Cons:

The manger lady had attitude all day

2026-04-13 • via Nuitee
P
Pinky • extended_group • us
9
will stay in this hotel if we'll be in the area again someday
Pros:

roomy room and friendly staff

Cons:

nothing much

2026-04-06 • via Nuitee
L
Luis • couple • us
10
La recepciónista de la noche fue maravillosamente amable
Pros:

El desayuno estuvo excelente

Cons:

La habitación no fue limpiada ni me cambiaron las toallas

2026-03-30 • via Nuitee
R
Rick • solo_traveller • us
5
No going back.
Cons:

Had to pay for parking. the parking APP did not work. No decaffeinated in the room, and when I went to the lobby to get some no decaf there.

2026-03-27 • via Nuitee
T
Taiyana • couple • us
10
2026-03-27 • via Nuitee
W
Withers • couple • us
1
Terrible, do not stay here.
Pros:

Nothing

Cons:

Booked a stay here, received confirmation of my booking and payment was taken, when I arrived the clerk told me there was no booking under my name and there was nothing they could do other than offer me a room at twice what I had already paid.

2026-03-19 • via Nuitee
R
Raven • extended_group • us
8
Cons:

When I first checked the end, the first room that I was assigned was dirty so I had to go all the way back downstairs to get another room and the second room was perfect. No

2026-03-19 • via Nuitee
A
Alberto • couple • us
4
Pros:

Location it’s ok

Cons:

1 but breakfasts was charge and not good food; 2 parking was charge y my room was never clean of my three days of staying. This hotel was recommended to me from friends but I will not recommended.

2026-01-19 • via Nuitee
B
Blanche • extended_group • us
4
below average
Pros:

I liked the proximity to the major sites I was visiting

Cons:

I booked my room for a check in at 7pm when I arrived the room that was allocated to my friend and myself had not been cleaned there was hair in the bathtub the bathroom was dirty. I called the front desk and my room was eventually changed but the way the situation was managed was really unprofessional. I expected better from the hotel and its staff.

2026-01-19 • via Nuitee
A
Ana • extended_group • us
10
2026-01-19 • via Nuitee
J
Jolene • couple • us
4
Very disappointing
Cons:

The bed was very very uncomfortable!!!
We had to pay for parking, $8 per night
I've never stayed at a hotel where breakfast wasn't included, the breakfast buffet wasn't anything special--certainly not worth $12/person

2026-01-19 • via Nuitee
A
Alexander • family_with_children • us
10
Cons:

La a tension exelente

2026-01-19 • via Nuitee
S
Shelby • couple • us
5
Below average
Pros:

Staff

Cons:

Pool wasn’t open and we were not informed it would be closed.

2025-12-31 • via Nuitee
O
Osama • solo_traveller • de
10
Fabelhaft
Pros:

Ruhig und angenehm

Cons:

Frühstück

2025-12-24 • via Nuitee
T
Tamara • solo_traveller • us
6
2025-12-14 • via Nuitee
R
Rev May • family_with_children • us
8
even without the breakfast I did enjoy my quiet stay
Pros:

no breakfast was served on stay

Cons:

there was no hot meal for breakfast only hot coffee. they had instant oatmeal and granola bars. there was nothing I liked about it.

2025-11-29 • via Nuitee
M
manuel • solo_traveller • us
8
2025-11-21 • via Nuitee
T
Timothy • family_with_children • us
9
2025-10-17 • via Nuitee
M
Mayumi • extended_group • jp
8
2025-10-15 • via Nuitee