Hilton Garden Inn Kansas City/Kansas

Hotels
Hilton Garden Inn
7.2 (334 reviews)
520 Minnesota Avenue , Kansas City , us

Paid
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Quiet location
Convenient check-in process
Cons:
Cleanliness issues
High parking fees
Breakfast quality

Categories

Cleanliness
6.3
Several reviews mention dirty rooms and a feeling of uncleanliness.
Service
8.8
Mixed sentiments, with some praise for helpful staff, but inconsistencies noted.
Location
7.8
Location was satisfactory but not ideal, with mentions of safety concerns.
Room Quality
6.8
Issues with room condition such as dampness and unrepaired elements were highlighted.
Amenities
7.3
Amenities were lacking; breakfast not included and parking costs were a negative factor.
Value for Money
6.8
Given the prices and fees for services, value for money was considered low by reviewers.
Food and Beverage
5.8
Consistent complaints about the breakfast quality and charges.
Overall Experience
8
A balance of good and bad experiences leading to an average impression of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:59

Property Description

Convenient Location and Modern Amenities

Located just 3 miles from Kemper Arena and downtown Kansas City, Missouri, the Hilton Garden Inn Kansas City/Kansas offers comfortable rooms equipped with a microwave and refrigerator. Guests can unwind in the indoor pool or enjoy entertainment on the cable TV with pay-per-view movies.

Fitness Facilities and Dining Options

Guests have access to an on-site gym to stay active during their stay. The hotel also features a restaurant and bar for convenient dining options.

Spacious Meeting Spaces

With over 20,000 square feet of meeting and banquet space, the Hilton Garden Inn Kansas is an ideal venue for events and gatherings.

Book your stay at the Hilton Garden Inn Kansas City/Kansas to experience convenience and comfort during your visit to Kansas City.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCI

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.2
Based on 334 reviews
Cleanliness: 6.3
Service: 8.8
Location: 7.8
Room Quality: 6.8
Amenities: 7.3
Value for Money: 6.8
Food and Beverage: 5.8
Overall Experience: 8
J
Juan Manuel solo_traveller ar
7
2026-08-06 via Nuitee
C
Claudia solo_traveller sv
6
Pros:

Únicamente que no había ruido

Cons:

Cuando lo busque en Booking decía que incluía desayuno, pero en realidad se paga

2026-08-05 via Nuitee
I
Irvin family_with_children us
10
2026-08-02 via Nuitee
L
Leigh couple us
3
Meh not a good place for a Hilton and VERY VERY expensive.
Pros:

Property was simply okay.

Cons:

Understaffed and they were overwhelmed. Rooms were not ready and we had to wait hours to get in.

2026-08-02 via Nuitee
G
german family_with_children ar
2
Cons:

El personal que esta a la mañana no sabe atender a los huespedes, te tratan mal y cada cosa que les pedis lo toman como una molestia, voy viajaba con mi hijo, les pedi una habitacion con dos camas separadas en vez de una matrimonial, y no se podia. El lugar no tiene ningún restaurante ni supermercado cerca, a pesa de eso el bar del hotel cierra de 11 a 17hs, la noche anterior pedí si me podían tener las valijas, me dijeron que si, y al otro día me dijeron que no tenian lugar. En la ducha había pelos, la ubicación pesima, encima de los pocos lugares que hay para comer cerca, las personas que están en recepeción durante el día no lo saben. El personal de recepción de la noche fue muy bueno

2026-07-20 via Nuitee
J
Julián family_with_children co
9
2026-07-13 via Nuitee
G
Gullion couple us
7
2026-07-08 via Nuitee
M
Maria family_with_children us
8
2026-07-05 via Nuitee
K
Khairul solo_traveller us
1
Pros:

Worst so far.

Cons:

Bath room facility was totally onconvenient. There was no soap nor body wash .
Buying breakfast and paying for parking is unecceptable with this price.

2026-06-29 via Nuitee
J
Jalia solo_traveller us
3
2026-06-09 via Nuitee
T
Trentez family_with_children us
10
Pros:

Everything

2026-06-08 via Nuitee
X
Xoua couple us
7
Comfy
Pros:

Good location

Cons:

Parking and $$$ for breakfast

2026-05-18 via Nuitee
J
Jack family_with_children us
5
2026-05-12 via Nuitee
S
SsgtRob solo_traveller us
7
2026-04-28 via Nuitee
H
Henderson couple us
8
My stay in Kansas City was overall nice, but check-in was frustrating. The front desk agen
Pros:

Na

Cons:

Na

2026-04-14 via Nuitee
D
Demetria couple us
1
It was bad
Pros:

The stuff there was mean

Cons:

The manger lady had attitude all day

2026-04-13 via Nuitee
P
Pinky extended_group us
9
will stay in this hotel if we'll be in the area again someday
Pros:

roomy room and friendly staff

Cons:

nothing much

2026-04-06 via Nuitee
L
Luis couple us
10
La recepciónista de la noche fue maravillosamente amable
Pros:

El desayuno estuvo excelente

Cons:

La habitación no fue limpiada ni me cambiaron las toallas

2026-03-30 via Nuitee
T
Taiyana couple us
10
2026-03-27 via Nuitee
R
Rick solo_traveller us
5
No going back.
Cons:

Had to pay for parking. the parking APP did not work. No decaffeinated in the room, and when I went to the lobby to get some no decaf there.

2026-03-27 via Nuitee