SpringHill Suites by Marriott Charlotte at Carowinds

Hotels
SpringHill Suites
9 (795 reviews)
1000 Coasterview Drive , Charlotte , us

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean and comfortable accommodations
Convenient location to attractions
Cons:
Billing issues reported
Inconsistent service from staff

Categories

Cleanliness
9.21
The room was so nice and clean. Very clean, comfortable beds.
Service
8.18
Inconsistent service; rude front desk interaction reported.
Location
9.72
Conveniently located near Carowinds, great access to restaurants and shops.
Room Quality
9.17
Spacious and comfortable rooms, great for the size.
Amenities
8.7
Nice pool and business area, though some amenities were not in use.
Value for Money
8.66
Good overall value, though billing issues reported by a guest.
Food and Beverage
9.21
Wonderful breakfast included, positive remarks on food quality.
Overall Experience
9.18
Overall enjoyable stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:12

Property Description

Free Bikes and Fitness Centre
SpringHill Suites Charlotte at Carowinds offers free bikes for guests to explore the area and stay active during their stay. The fitness centre is perfect for those looking to maintain their workout routine while enjoying their time at the hotel.

Buffet Breakfast and Business Centre
Guests can start their day right with a delicious buffet or American breakfast at the hotel. Additionally, the business centre is available for those who need to attend to work matters during their stay.

Convenient Location and Helpful Staff
Located just 3 km from Carowinds Amusement Park, SpringHill Suites Charlotte at Carowinds provides easy access to popular attractions. The staff is always ready to assist guests with information and tips to make their visit memorable.

Book your stay at SpringHill Suites Charlotte at Carowinds for a comfortable and enjoyable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Location

Guest Reviews

9
Based on 795 reviews
Cleanliness: 9.21
Service: 8.18
Location: 9.72
Room Quality: 9.17
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 9.21
Overall Experience: 9.18
M
Monique couple us
3
2026-08-15 via Nuitee
A
Andria family_with_children us
10
Pros:

Location

Cons:

The pool was closed and I wasn’t informed about it or I would have got a room elsewhere. We was disappointed.

2026-08-15 via Nuitee
T
Terry solo_traveller us
7
Pros:

The room was comfortable and spacious

Cons:

The pool was way to small and two drunk women kept the pool off limits for my son to swim except half the pool. So we left a day early to get to a place where he could swim. Like to be refunded for that day.

2026-08-12 via Nuitee
A
Angela family_with_children us
8
Pros:

Morning staff was amazing!! With a new system and everything they were very helpful and very friendly!!

Cons:

When I checked in the evening I was told room number and nothing else.

2026-08-10 via Nuitee
M
Matthew solo_traveller us
10
2026-08-09 via Nuitee
D
Debra family_with_children us
10
Pros:

Close and convenient to the park

2026-08-08 via Nuitee
J
John solo_traveller us
9
Pros:

Nice hotel and area. Will definitely book again

2026-08-08 via Nuitee
D
Douglas family_with_children us
9
2026-08-07 via Nuitee
J
Joy family_with_children us
8
2026-08-06 via Nuitee
M
Madison couple us
10
We enjoyed our time here and would stay again when visiting the park.
Pros:

The staff were fantastic and above-and-beyond helpful. Laura and Tamika were awesome! It is a great location to visit the park and very clean and comfortable.

Cons:

Breakfast line was a little cramped, but the food was quality.

2026-08-06 via Nuitee
C
Ciera family_with_children us
10
Very modern, very clean, staff was wonderful!
Pros:

Everything

2026-08-06 via Nuitee
L
Louise family_with_children us
10
Pros:

Close distance to Carowinds.

Cons:

Pool is small

2026-08-06 via Nuitee
L
Lowe solo_traveller us
10
Pros:

Very friendly staff, clean rooms, nice pool and loved the easy walk to Carowinds. Will definitely stay again.

Cons:

Nothing

2026-08-05 via Nuitee
F
Farran family_with_children us
7
For single night travelers with families that drive in from far not allowing or providing options for early check in is
Pros:

The actual room we stayed in was very nice. Well cleaned, functional, and the layout was very nice.

Cons:

We drove over 4 hours for just a one night stay and were unable to check in until 4pm. I called ahead to request an earlier check in and while travelling with no luck. Offering an earlier check in even if a small fee must be paid is an optimal opportunity for single night family travelers. We were unable to accomplish much in our one same day at the park seeing we could not check into our rooms after traveling 3 hours. We changed in our cars at the gas station across the street to just get out of our traveling clothes. Once 4 pm came the entire day was gone and it took another almost 45 minutes at check in even though we were first in line. Only to have paid in advance to actually have only been in the room during sleeping hours.

2026-08-05 via Nuitee
D
Deasha couple us
9
Nice stay
Pros:

Very comfortable beds. Loved that the shower and toilet are in separate rooms.

Cons:

Check in is at 4pm. After driving several hours to Carowinds. We hoped to check in a little early to relax for just a few and couldn’t. Very disappointed in that

2026-08-05 via Nuitee
E
Emily extended_group us
10
2026-08-03 via Nuitee
K
Kylie family_with_children us
8
Pros:

Close to Carowinds.

Cons:

Very tiny pool. We did not even go in the pool area because it was so tiny and crowded.

2026-08-02 via Nuitee
T
Thomas family_with_children us
10
Relaxing, comfortable, spacious and tons of memories!
Pros:

The proximity to Carowinds, the price, cleanliness and staff response.

Cons:

It was great!

2026-07-24 via Nuitee
S
Stacy family_with_children us
10
2026-07-19 via Nuitee
R
Robert solo_traveller us
10
2026-07-18 via Nuitee