SpringHill Suites by Marriott Charlotte at Carowinds

Hotels
SpringHill Suites
9 (690 reviews)
1000 Coasterview Drive , Charlotte , us

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean and comfortable accommodations
Convenient location to attractions
Cons:
Billing issues reported
Inconsistent service from staff

Categories

Cleanliness
9.21
The room was so nice and clean. Very clean, comfortable beds.
Service
8.18
Inconsistent service; rude front desk interaction reported.
Location
9.72
Conveniently located near Carowinds, great access to restaurants and shops.
Room Quality
9.17
Spacious and comfortable rooms, great for the size.
Amenities
8.7
Nice pool and business area, though some amenities were not in use.
Value for Money
8.66
Good overall value, though billing issues reported by a guest.
Food and Beverage
9.21
Wonderful breakfast included, positive remarks on food quality.
Overall Experience
9.18
Overall enjoyable stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:12

Property Description

Free Bikes and Fitness Centre
SpringHill Suites Charlotte at Carowinds offers free bikes for guests to explore the area and stay active during their stay. The fitness centre is perfect for those looking to maintain their workout routine while enjoying their time at the hotel.

Buffet Breakfast and Business Centre
Guests can start their day right with a delicious buffet or American breakfast at the hotel. Additionally, the business centre is available for those who need to attend to work matters during their stay.

Convenient Location and Helpful Staff
Located just 3 km from Carowinds Amusement Park, SpringHill Suites Charlotte at Carowinds provides easy access to popular attractions. The staff is always ready to assist guests with information and tips to make their visit memorable.

Book your stay at SpringHill Suites Charlotte at Carowinds for a comfortable and enjoyable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9
Based on 690 reviews
Cleanliness: 9.21
Service: 8.18
Location: 9.72
Room Quality: 9.17
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 9.21
Overall Experience: 9.18
J
Jodi family_with_children us
10
We will be back. Ms Love at the front desk is superb.
Pros:

Location to the park, restaurants, and shops

Cons:

Nothing

2026-01-20 via Nuitee
A
alexa couple us
10
A lovely and clean hotel with a great view of Carowinds!
Pros:

The room was so nice and clean. The lobby was nice too! A great bar area and plenty of seating. The breakfast was wonderful and check in/check out was a breeze. We had a great view of Carowinds from our window, which we all loved! As far as amenities, there was a small business area with a computer and printer, conference room, exercise room, and a nice pool (closed during our visit but probably very nice in the summer time). Additionally, there was a small “store” next to the front desk with food and drinks for purchase.. While we didn’t use these areas during our short stay, they were appreciated. I will absolutely be back on our next trip to Carowinds!

Cons:

Everything was great. I really don’t think there was anything I would change.

2026-01-20 via Nuitee
M
Monique family_with_children us
8
Great trip for the cost to stay.
Pros:

I loved that is was close to the park and breakfast was excellent.

2026-01-19 via Nuitee
K
Kenneth extended_group us
7
Good.
Pros:

Breakfast was good, Location was excellent.

Cons:

we changed rooms twice the first day. the shower leaked in the first room. The TV didn,t work in the second room.

2026-01-19 via Nuitee
T
Tiffany family_with_children us
8
I would stay again.
Pros:

Location was perfect, clean breakfast was good. Staff friendly.

Cons:

Air in room came on and off for long periods of time. So it was either freezing or really hot. Could not manage thru thermostat.

2026-01-19 via Nuitee
M
Melissa family_with_children us
9
2026-01-19 via Nuitee
C
Carlene family_with_children us
10
2026-01-19 via Nuitee
M
Madison couple us
8
It was a cozy and comfortable stay!
Pros:

The location in reference to the park!

Cons:

Nothing

2026-01-19 via Nuitee
R
Rachel couple us
9
Loved it was clean! Most important thing for a hotel.
Pros:

Large rooms

Cons:

Tiny pool

2026-01-19 via Nuitee
S
Shamann family_with_children us
8
Pros:

The location is excellent for a day at Carowinds to walk was awesome

2026-01-15 via Nuitee
C
Claudia family_with_children us
10
Increíble
Pros:

Me encantó la cercanía al parque, visitamos del 30 de Diciembre al 1ro de Enero. Caminamos hasta el hotel el día 31 después de mirar los fuegos artificiales en el parque, el desayuno súper rico, el hotel limpio, y la habitación amplia, nos gustó mucho.

Cons:

Todo nos gustó.

2026-01-05 via Nuitee
C
Christina family_with_children us
10
2026-01-05 via Nuitee
W
William couple us
10
2026-01-04 via Nuitee
P
PatBoyd79 family_with_children us
10
Pros:

The room was great for a lot of people and it was very nice.

2026-01-03 via Nuitee
B
Bobbie Jo extended_group us
7
Would have been happy if I paid what the invoice said….
Pros:

Location, clean, nice breakfast and staff was welcoming.

Cons:

I loved my stay but when I got home I saw the invoice matched what I was quoted but my card was charged an extra $60.00. I called the hotel and so far have not received a return call….i would have given a higher rating if not for the billing issue and no return call.

2026-01-02 via Nuitee
C
Courtney couple us
9
2025-12-30 via Nuitee
K
Kevin family_with_children us
5
Pros:

Beds, location

Cons:

I've been charged by booking.com AND Sringhill Suites. Double charged!!!

2025-12-29 via Nuitee
K
Karri family_with_children us
9
2025-12-19 via Nuitee
D
Davion couple us
10
2025-12-19 via Nuitee
A
Angela couple us
6
Pros:

Location was nice

Cons:

Our room want ready when we got there after 5 pm, the woman at the front told us we could have a room with 2 queens since our king room wasn’t ready, I asked if there would be a discount if we took the two queens, she said no. She was just like you can take the two queens or you can wait until we have one ready… Very rude not apologetic at all. Honestly, if we could’ve just gotten our money back and went somewhere else that wasn’t the perfect location, we would have, we did not feel welcomed at all.

2025-12-18 via Nuitee